Dear Mr. Faichal from Pana House Surabaya, Thank you for your review. We are delighted to hear that our team was able to respond to your needs quickly and that the beautiful and comfortable atmosphere of our hotel provided a memorable stay. Your compliments encourage us to continue striving for the best service. We hope to welcome you back to Pana House Surabaya again. Sincerely, The Customer Experience Team

Dear Sir/Madam, It is with deepest gratitude from Pana House Surabaya that we thank you for choosing Pana House Surabaya as your accommodation and for taking the time to write a review. We are delighted that you were comfortable during your stay with us. This motivates us to maintain and improve the quality of our service to the highest standards, providing you with a memorable stay. We hope to welcome you back to Pana House Surabaya again. Sincerely, The Customer Experience Team

Dear Mr./Ms. Ja from Pana House Surabaya, Thank you for choosing Pana House Surabaya as your accommodation. We apologize for any inconvenience you may have experienced during your stay. We do our best to accommodate all special requests, but due to the limited number of twin rooms, requests were considered on a first-come, first-served basis. Thank you for your valuable feedback. We value your comments and will use them to improve our services in the future. We hope to welcome you back again. Thank you. From the Customer Experience Team.

Dear Mr. Setiawan from Pana House Surabaya, Thank you very much for taking the time to leave us a positive review. We are delighted to know that you enjoyed your stay at our hotel. Your feedback means a lot to us, as guest comfort is our top priority. Your comments further motivate our team to improve and provide a better experience with every stay. We hope to welcome you back soon. We look forward to providing you with the best experience and a warm and friendly welcome. Sincerely, The Guest Experience Team

Dear Mr. Suwarto from PanaHouse Surabaya, Thank you for choosing to stay with us and thank you for taking the time to write a review. We are very pleased to receive such compliments from you. We are delighted that you enjoyed our hotel and hope to welcome you again. Sincerely, The Customer Experience Team

A warm greeting from Panahouse Surabaya, Ladies/Gentlemen. Thank you very much for choosing Panahouse Surabaya as your place of stay and for taking the time to share your wonderful experience with us. We sincerely appreciate your kind words. We are committed to continuously maintaining the quality of our services and facilities at Panahouse Surabaya. We look forward to welcoming you back and providing you with even more memorable experiences. Best regards, Guest

Best regards from Panahouse Surabaya Dear Valued Guest, Thank you very much for choosing Panahouse Surabaya as your place to stay and for taking the time to write us a review. We are very glad to know that you found it comfortable during your stay at Panahouse Surabaya. We welcome your visit and hope to provide you with even more memorable experiences in the future. Best regards, Guest Experience Team

Warm Greetings from Panahouse Surabaya. Dear our valued guest, thank you for sharing your experience. We sincerely apologize for any inconvenience caused by the room conditions, ranging from cleanliness to amenities that did not meet your expectations. Your feedback is very valuable for us to immediately make improvements, so that a similar experience does not happen again in the future. We look forward to welcoming you back with even better service and comfort. Warm Regards. Guest Experience Team

Warm Greetings from Panahouse Surabaya. Dear our valued guest, Thank you very much for choosing Panahouse as your place to stay. Thank you for this brief but meaningful review. We are delighted to know that our comfort, cleanliness, friendly service, and location added value to your experience. We hope to welcome you back soon. Warm Regards. Guest Experience Team

Warm Greetings from Panahouse Surabaya. Dear our valued guest, thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you experienced regarding the ineffective air conditioning in your room and the presence of mosquitoes. This certainly falls short of the comfort standards we strive to provide for every guest. Your feedback is highly valued, and we have forwarded it to our technical and housekeeping teams for immediate and comprehensive repairs. We look forward to welcoming you back, so we can provide you with an even better service and experience that meets your expectations. Warm Regards. Guest Experience Team

Warm Greetings From Panahouse Surabaya. Dear our valued guest. Thank you very much for choosing panahouse Surabaya as your place to stay and taking the time to give us a review. We are glad to know that you are quite satisfied with the cleanliness of our rooms and our strategic location. We would like to express our deepest apologies for the inconvenience related to the WiFi connection and the size of the room. Your input is very valuable and will be our evaluation material to improve the quality of our services in the future. We hope to welcome you back with a better experience. 🙏. Warm Regards. Guest Experience Team

Warm Greetings From Panahouse Surabaya. Dear Mrs. Annisa. Thank you for choosing Panahouse as your resting place, and thank you very much for sharing your pleasant experience with us! 🌿 We are very happy to know that our place can be a favorite short escape, especially when you need some alone time. It is also nice to hear that the room atmosphere feels comfortable and not scary, even at night 😌✨. We do want to create a calm and safe atmosphere, with facilities that still support comfort, including a mini space outside the room and easy access to minimarkets and public transportation. See you again on your next visit, whenever you need a short break. 💚. Warm Regards. Guest Experience Team

Warm greetings from panahouse surabaya. Dear Mr. Shandi A. Thank you for choosing panahouse surabaya as your place to stay, and thank you very much for taking the time to give us a review, we apologize profusely for the inconvenience Mr. Sandi related to the breakfast we serve, we will fully use this input as material to improve the quality of our service, and we hope this does not disappoint you, we really hope to be able to welcome you back and provide a better stay experience. Warm regards. Guest Experience Team

Warm greetings from panahouse surabaya. Dear Mr. Wahyu. Thank you very much for choosing panahouse surabaya as your place to stay, and thank you for taking the time to give us a review. We are very happy to know that Mr. Wahyu felt comfortable while staying at panahouse, we can't wait for Mr. Wahyu to come back to visit panahouse and get an even better experience. Warm regards. Guest Experience Team

Warm Greetings From Panahouse Surabaya. Dear our esteemed guests. Thank you very much for choosing panahouse as a place to stay, and for taking the time to give us a positive review. We are so happy to know that you feel comfortable while staying at Panahouse, with easy access to public services around the hotel area, we hope that you will choose panahouse again as a place to rest on your next occasion. Warm Greetings. Guest Experience Team

Warm Greetings From Panahouse Surabaya. Dear our valued guest, Thank you for taking the time to leave us a review. We are delighted to hear that the staff's friendliness, the room cleanliness, and the hotel's Instagrammable atmosphere met your expectations. Every detail, from the outdoor area, the café, to the rooms, is designed to ensure guests not only feel comfortable but also have a memorable stay filled with memorable moments. Positive feedback like this means a lot to us as we continue to maintain and improve the quality of our service. We look forward to welcoming you back to create more memories together. Warm Regards. Guest Experience Team

Warm Greetings from Panahouse Surabaya. Dear our valued guest, we sincerely thank you for your review. We are delighted to know that you enjoyed your stay at Panahouse and that the price met your expectations. Your satisfaction motivates us to continue providing the best service at an affordable price. We hope to welcome you back soon for an equally enjoyable stay. Warm Regards. Guest Experience Team

Warm Greetings from Panahouse Surabaya. Dear Mr. Arif, Thank you very much for taking the time to provide us with a constructive review. We greatly appreciate your feedback. We apologize for the inconvenience you experienced regarding the towels that were not suitable for use and the room's cleanliness that was not up to standard. We realize that with quite high room rates, guest expectations for comfort and cleanliness are certainly very high. Therefore, your feedback will be our priority for evaluation and quality improvement, especially in terms of cleanliness and linen provision. We look forward to welcoming you back with even better service, in line with your expectations. Warm Regards. Guest Experience Team