Overall Ratings & Reviews Hillary Nature Resort Spa

treatment from everyone was excellent 👌... I'd recommend a two night stay minimum so you can enjoy everything it offers

Exellent place

We booked a 6 night stay at Hillary Nature Spa with an expectation of unwinding and having an experience around

Excelente

Nos encantó, lindo lugar

I didn’t like that I didn’t get the room I wanted. Other than that everything else was fine.

Great customer service

Wonderful hotel surrounded by Nature! Freddy and Estefania gave us a great service very kind and gentle. Our room had a beautiful Mountain View. Amazing

The resort is amazing, I give 5 star, the staff have a great costumer services this is a great place to go with the family vary clean CDC guileless

The zoo and green areas are unique and great. Also the food is great.

Best experience ever, wonderful place, excellent customer service, the people that work here are engaged and they serve here proudly. The Hillary's team are so far the best team in the business.

What we loved most is the spa, the place, the service and the experience

I love this place

The hotel charges A rates and gives you a B-type drinks. Local distilled moonshine seems to be the main alcoholic beverage and at the VIP pool beer is poured out of a salad bin. The food generally speaking is good, tasteful and varied, the disappointment came during New Year's Eve dinner, being the same as any other night. On top of that, wine is of mediocre quality and not even for NY eve a better bottle was offered. The maintenance has been overlooked on many issues, small details and larger details show signs of wear and tear. The facilities are three years old, but appear older. The surroundings of the resort are worth your while, the pools are great, yet the main pool tends to overcrowd as the resort sells day passes as well. If you travel with a wheelchair or stroller, be aware not all areas are easily accesible, although the staff is more than prepared to help you out. I was very impressed by the drivers, great guys, each one of them, as were the guys at the restaurant. On the room, swell, nice presentation, not enough closets (only one tiny closet) so we lived out of our suitcases for the stay. And among the suitcases, as there was no room to store them. Under the bed an old sock was found, the room temp was 100 degrees upon arrival and the airco only managed to reduce the temp after sun set. During day time the airco, set at 75 F could not lower the temp to less than 90 F. Prior to this qualification, I sent a mail to the management, still no reply.

Ya he ido anteriormente y si es recomendable el establecimiento

Me gustó los programas que tienen de entretenimiento para día y noche, además de ofrecer almuerzo especial muy bien presentado y atractivo. El aire acondicionado sonaba toda la noche. Parecía lloviendo. Pienso que es un tema de mantenimiento. Expedia debería permitir reservar 2 habitaciones diferentes en la misma reserva para facilitarla. Me tocó hacer dos reservaciones diferentes.

Segura y agradable

No

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