Hotel Colonial San Agustin

Explore Hotel Colonial San Agustin
8.6
Very Good
From 149 reviews
Cleanliness

9.4

Room Comfort

8.4

Service and Facilites

9.4

Traveler Reviews Hotel Colonial San Agustin

Number of reviews per page
20
40
Top reviews
Margaret Eliza
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was attentive to providing great service by daily breakfast taxi service to and from the airport laundry service and room cleaning. What makes this property ideal is its location.
Jose
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Horrible horrible , por favor no recomienden este hotel , yo pido mi devolución inmediata de el cobro , prostitución robos
Ken
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean room, good breakfast with a changing variety of menu items each day, attentive staff, quick response to requests.
Vico
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Nice room very warm staff. Provided us “breakfast” for our 2 am departure
Daria
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

full staff, clean rooms and comfortable bed. Their purple theme is on point and cute converted home. They offer airport pick up and tours. I had great success with airport transportation and late hours. Book this hotel if you want to stay walking distance to old tour attractions.
Francis
icon-
10.0
/10
Reviewed 140 week(s) ago

Hotels.com verified review

Staff was very friendly and accommodating. Special mention and thanks to Ernesto. Location couldn't be better: a few steps to the historic center. One suggestion I have is to have more variety in the continental breakfast.
amor aida
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

We were placed on the last floor and it was hard for me, being a senior to be walking up and down a flight of stairs. I was short of breath due to altitude issues and on top of that , the constant going up and down made it worse. The staff were a sweetheart though, very helpful and attentive to our needs.
Rohit
icon-with Partner
with Partner
8.0
/10
Reviewed 160 week(s) ago

Hotels.com verified review

Great property with very friendly staff. The area gets a little weird at night so it can get a little hard to get around. Rooms and bathroom are small but clean and comfortable.
Tia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

The young man at the front desk was really awesome. It seemed like he ran the whole place all by himself. He was always busy but always remained in a pleasant humble mood. If I returned to Quito, I would stay at this hotel again. It was also in a great location, close to all the historical sites to check off my bucket list. Thank you so much! Tia
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Jenny
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

The staff was very helpful and nice. I had booked one room and ended up needing 2 additional rooms. The staff accommodated me immediately. The parking was available about two blocks away at certain hours and it is very difficult to double park around the hotel. Uber is highly suggested.
MERCEDES
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

Great hotel with character. Clean, safe and friendly staff.
Christopher Andrew
icon-Leisure
Leisure
2.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

A complete and utter disaster. This "hotel" is not a hotel. It is essentially a hostel. The pictures are fake. There is no staff onsite which means to get in AND OUT of the hotel, they have to unlock a door. So, expect to be literally trapped inside and unable to leave until the staff shows up. There is a significant fire danger. They do not clean the rooms and only provide one towel during the entire stay (which does not get cleaned). There is not free breakfast as advertised. Further, there is a motion sensor bell which rings all the time so don't expect much sleep. Even though it's $50 a night, you could spend just a little bit more and actually feel safe.
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Neil
icon-with Partner
with Partner
10.0
/10
Reviewed 180 week(s) ago

Hotels.com verified review

Quaint hotel in a great location! Staff were very helpful.
Seetharaman
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Beautiful hotel in the historic sector of Quito. Climbing the stairs to our room on the third floor made me a little out of breath.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 193 week(s) ago

Expedia Group verified review

We were very impressed with our host! He provided us with the best possible experience!
Jeff
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 202 week(s) ago

Expedia Group verified review

Very nice staff, lovely rooms in the heart of old town
Ann
icon-Leisure
Leisure
8.0
/10
Reviewed 203 week(s) ago

Expedia Group verified review

It was safe, clean, and quiet except in the rooms on the street side of the building. Staff was helpful. Coffee was bad.
Michael
icon-
10.0
/10
Reviewed 207 week(s) ago

Hotels.com verified review

Adorable surprise in the historic center of Quito.
Mary
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

Our family if 6 stayed here. Everyone loved this hotel. Breakfast was awesome! The people working were so kind. We are a bit weak in Spanish and they were very patient with us. Very close to old town square. This place felt very safe even though we we’re staying in Quito during the protests.
Kimberly
icon-Leisure
Leisure
10.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

The mix of antique and modern decor is tastefully done. The hotel is bright, calm and cozy. A fountain adds a sense of being in surroundings that invite one to relax.
Number of reviews per page
20
40