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Hotel Colonial San Agustin
Hotels
8.6
/10
Very Good
133 reviews
What Guests Say About Their Stay
Francis
10.0
/ 10
Staff was very friendly and accommodating. Special mention and thanks to Ernesto. Location couldn't be better: a few steps to the historic center. One suggestion I have is to have more variety in the continental breakfast.
Tia
10.0
/ 10
The young man at the front desk was really awesome. It seemed like he ran the whole place all by himself. He was always busy but always remained in a pleasant humble mood. If I returned to Quito, I would stay at this hotel again. It was also in a great location, close to all the historical sites to check off my bucket list. Thank you so much!
Tia
Robert
10.0
/ 10
We were very impressed with our host! He provided us with the best possible experience!
In the Area
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Calle Flores N°5-28, Corner of Chile, Quito, Pichincha, Ecuador, 170130
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Hotel Colonial San Agustin
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Per room per night (excl. taxes & fees)
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Calle Flores N°5-28, Corner of Chile, Quito, Pichincha, Ecuador, 170130
Discover More About Hotel Colonial San Agustin
Location
Hotel Colonial San Agustin is a hotel in a good neighborhood, which is located at Quito.
About Hotel Colonial San Agustin
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Colonial San Agustin.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Colonial San Agustin exclusively for you.
With all facilities offered, Hotel Colonial San Agustin is the right place to stay.
All facilities in Hotel Colonial San Agustin
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
Hotel Services
- Tours
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Laundry service
- Concierge
Things to Do
- Romantic proposal packages
- Garden
- Library
- Spa
Food and Drinks
- Bar
- Snack bar
Business Facilities
- Business center
- Computer station
Connectivity
- Free WiFi
General
- Banquet
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Accommodation Policy & General Information in Hotel Colonial San Agustin
Important Note
- Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 3)
- Nearby parking fee: USD 21 per day (299 ft away; open 7:00 AM to 7:00 PM)
- Pet fee: USD 15 per pet, per stay
- Service animals are exempt from fees
- Credit card charges are subject to a surcharge of 8 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Available rooms at Hotel Colonial San Agustin | 18 |
Number of floors in Hotel Colonial San Agustin | 4 |
Another facilities in Hotel Colonial San Agustin | Others, Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby |
Frequently asked question in Hotel Colonial San Agustin
What are available facilities at Hotel Colonial San Agustin?
There are top facilites at Hotel Colonial San Agustin such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Colonial San Agustin?
The standard check-in time at Hotel Colonial San Agustin is starting from From 15:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in Hotel Colonial San Agustin
Other sources (133)
8.6
Very Good
From 133 reviews
Cleanliness
9.2
Room Comfort
8.4
Service and Facilites
9.4
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Traveler Reviews Hotel Colonial San Agustin
Number of reviews per page
20
40
Top reviews
Francis
10.0
/10
Reviewed 92 week(s) ago
Hotels.com verified review
Staff was very friendly and accommodating. Special mention and thanks to Ernesto. Location couldn't be better: a few steps to the historic center. One suggestion I have is to have more variety in the continental breakfast.
amor aida
Leisure Family
8.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
We were placed on the last floor and it was hard for me, being a senior to be walking up and down a flight of stairs. I was short of breath due to altitude issues and on top of that , the constant going up and down made it worse.
The staff were a sweetheart though, very helpful and attentive to our needs.
Rohit
8.0
/10
Reviewed 111 week(s) ago
Hotels.com verified review
Great property with very friendly staff. The area gets a little weird at night so it can get a little hard to get around. Rooms and bathroom are small but clean and comfortable.
Tia
Leisure with Partner
10.0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
The young man at the front desk was really awesome. It seemed like he ran the whole place all by himself. He was always busy but always remained in a pleasant humble mood. If I returned to Quito, I would stay at this hotel again. It was also in a great location, close to all the historical sites to check off my bucket list. Thank you so much!
Tia
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Jenny
Leisure Family
8.0
/10
Reviewed 119 week(s) ago
Expedia Group verified review
The staff was very helpful and nice. I had booked one room and ended up needing 2 additional rooms. The staff accommodated me immediately. The parking was available about two blocks away at certain hours and it is very difficult to double park around the hotel. Uber is highly suggested.
MERCEDES
Leisure Family
10.0
/10
Reviewed 123 week(s) ago
Expedia Group verified review
Great hotel with character. Clean, safe and friendly staff.
Christopher Andrew
Leisure
2.0
/10
Reviewed 127 week(s) ago
Expedia Group verified review
A complete and utter disaster. This "hotel" is not a hotel. It is essentially a hostel. The pictures are fake. There is no staff onsite which means to get in AND OUT of the hotel, they have to unlock a door. So, expect to be literally trapped inside and unable to leave until the staff shows up. There is a significant fire danger. They do not clean the rooms and only provide one towel during the entire stay (which does not get cleaned). There is not free breakfast as advertised. Further, there is a motion sensor bell which rings all the time so don't expect much sleep. Even though it's $50 a night, you could spend just a little bit more and actually feel safe.
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Neil
10.0
/10
Reviewed 131 week(s) ago
Hotels.com verified review
Quaint hotel in a great location! Staff were very helpful.
Seetharaman
Leisure Family
8.0
/10
Reviewed 133 week(s) ago
Expedia Group verified review
Beautiful hotel in the historic sector of Quito.
Climbing the stairs to our room on the third floor made me a little out of breath.
Robert
Leisure with Partner
10.0
/10
Reviewed 144 week(s) ago
Expedia Group verified review
We were very impressed with our host! He provided us with the best possible experience!
Jeff
Leisure Family
10.0
/10
Reviewed 154 week(s) ago
Expedia Group verified review
Very nice staff, lovely rooms in the heart of old town
Ann
Leisure
8.0
/10
Reviewed 155 week(s) ago
Expedia Group verified review
It was safe, clean, and quiet except in the rooms on the street side of the building. Staff was helpful. Coffee was bad.
Michael
10.0
/10
Reviewed 158 week(s) ago
Hotels.com verified review
Adorable surprise in the historic center of Quito.
Mary
Friends and Family
10.0
/10
Reviewed 162 week(s) ago
Hotels.com verified review
Our family if 6 stayed here. Everyone loved this hotel. Breakfast was awesome! The people working were so kind. We are a bit weak in Spanish and they were very patient with us. Very close to old town square. This place felt very safe even though we we’re staying in Quito during the protests.
Kimberly
Leisure
10.0
/10
Reviewed 171 week(s) ago
Expedia Group verified review
The mix of antique and modern decor is tastefully done. The hotel is bright, calm and cozy. A fountain adds a sense of being in surroundings that invite one to relax.
James
Leisure Family
10.0
/10
Reviewed 186 week(s) ago
Expedia Group verified review
Very friendly staff, strong internet, in the middle of the Historic Town but quieter than one might imagine. Good breakfast, clean rooms, and helpful front desk staff.
Lindsay
Friends and Family
10.0
/10
Reviewed 212 week(s) ago
Hotels.com verified review
I LOVED this little boutique hotel. Aida was wonderful and helped us with our ever need the decor with purple accents were fabulous!!
Maddy
Leisure Family
8.0
/10
Reviewed 285 week(s) ago
Expedia Group verified review
Walking distance to all the churches, restaurants and museums.
Verified traveler
Friends and Family
6.0
/10
Reviewed 290 week(s) ago
Hotels.com verified review
This was a perfect location. We only had 40 hours in Quito and this was very close to a lot of things we wanted to see.
We had booked the room for 5 family members. When we booked, I understood it to be 1 queen and 3 singles. It was 3 doubles, so that was not great for sleeping 3 teenage boys.
The staff was very friendly and helpful with all our needs such as setting up a ride to the airport and booking a tour. The breakfast was fine, but if you have teenagers, it probably won't fill them up.
The bathroom was not great, there was a window in the shower that opened up to the stairs to the hotel and towels and overall cleanliness was not great for my standards.
Although I didn't love this place, I would stay here again if I was only going to be in Quito for 1 or 2 nights because the location was great!
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Albert
8.0
/10
Reviewed 290 week(s) ago
Hotels.com verified review
Quality hotel experience within 2 blocks of Quito Centro. Boutique atmosphere and comfort, super clean and service oriented staff. Old world but up to date, much attractive woodwork and high ceilings. Great choice for solo couple and family.
Number of reviews per page
20
40
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