8.8
Very Good
From 63 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

8.0

Service and Facilites

9.0

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Traveler Reviews Vittoria Suites - Kisumu

Number of reviews per page
20
40
Top reviews
Dennis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Vittoria Suites has been my go-to hotel during my annual trips to Kenya for the past eight years. I've even recommended it to friends and family as a "hidden gem" in Kisumu. When traveling with my family, however, I’ve usually opted for other hotels that I thought would be more kid-friendly, like Imperial Hotel (now Sarova Imperial) or Sovereign Hotel. This December 2024, I decided to stay at Vittoria Suites with my family since it was just for one night. To my surprise, this hotel keeps exceeding my expectations! It’s one of the very few hotels in Kisumu that still offers interconnected family rooms. Imperial/Sarova removed theirs during recent renovations, leaving Vittoria Suites as the only hotel near Kisumu CBD with this feature—perfect for families with young kids who can’t stay in a separate room. We had an excellent stay and enjoyed dinner through room service without any issues. Why do I love this small hotel so much? It’s located in the posh Milimani neighborhood, close to the CBD. It’s quiet, clean, and every room has working air conditioning (a must in Kisumu’s heat). The breakfast is always excellent, with a wide variety of options. Plus, there’s a chef on standby to prepare anything not included in the buffet. The only downside? The bathrooms have vented doors positioned right next to the beds—a poorly thought-out design. Overall, it’s still a fantastic choice, especially for families.
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Ezra
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Very comfortable, nothing to regret about , breakfast was so delicious plus humble respective staff
Gary
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This is an excellent hotel but with one small complaint: No brewed coffee for breakfast. If you want good coffee, you need to pay a stiff fee. It's odd. Nearly every hotel offers free coffee but the Vittoria charges several hundred shillings for a cup. Come on Vittoria, you run an excellent hotel operation, you can offer brewed coffee with breakfast!
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Annette
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Always our choice for Kisumu hospitality
Vincent
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The staff were very courteous and friendly. Especially Michael and Baraza in the restaurant. Didn’t catch the name of the woman who checked us in, but she was very friendly and professional as well.
Zoher
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

.
Austine
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Nice clean and cozy.
Carol Ann
icon-Leisure
Leisure
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

I would book here again.
Gary
icon-Business
Business
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

The Vittoria continues to be an excellent hotel in Kisumu. The place is clean and well maintained, room size is good. Mostly, the staff is always helpful and friendly. Everyone staffing the Vittoria deserves a nice pat on the back.
AAH
6.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

The hotel was clean, the room was just adequate for one, it lacked a refrigerator, and microwave. The TV was bad, two local channels & Aljazeera. The staff was helpful and courteous, the food was great.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 154 week(s) ago

Hotels.com verified review

Perfect for business trips. Great service, secure building, strong WiFi, good restaurant, and outdoor garden area. The location is OK but I think that’s why you save on the price with it being a bit further from city center.
Wesley
8.0
/10
Reviewed 174 week(s) ago

Hotels.com verified review

My biggest gripe was that the hot water was an issue. I called the front desk and the staff attempted to troubleshoot the problem. Maintenance came to address the issue with no real timeline of when the water would be hot enough to shower. Because of the delay we were late for our excursion. The staff were very friendly and seemed as though they were genuinely apologetic and wanted to offer a resolution, but the hotel was full.
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Michael
10.0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

They have very clean rooms which I was able to see a number of as I had my pick. I ended up with a free upgrade to a larger family room. The bed was very comfy and they seemed to have a good variety of food for breakfast. The staff were very kind and helpful. They even found the gold chain that I'd forgotten in my room and I notified me before I left. I'll definitely be back..
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Reuben
icon-Leisure
Leisure
10.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

I particularly liked the location away from town. Their Wi-Fi is great. A nice place where one can get work done. Nice food too.
Faith
icon-Business
Business
10.0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

Good, a bit of attrition over the years, may require some touch up
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 216 week(s) ago

Expedia Group verified review

Very clean and nice.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

The Kitchen staff was quite friendly and the food was sumptious!👍
Ezra Ogwell
8.0
/10
Reviewed 306 week(s) ago

Hotels.com verified review

The hotel is clean and well maintained. The location is a bit hidden and the back side is a busy road. It’s however comes recommended by me.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 314 week(s) ago

Expedia Group verified review

Rooms were very nice. Patio dining was also very good, as was the breakfast.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 331 week(s) ago

Expedia Group verified review

This is a lovely place to stay. The staff are friendly and helpful, rooms are spacious and immaculate, it's close to what people want to visit in Kisumu, (walkable to Victoria Lake, the Impala Sanctuary and also downtown and the Kisumu Museum.) The restaurant is very good, also, the best I dined at while in Kisumu.
Number of reviews per page
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