What do past guests say about Vittoria Suites - Kisumu?

Vittoria Suites - Kisumu is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Vittoria Suites - Kisumu

Name: Vittoria Suites - Kisumu
Address: Off Tom Mboya Road, Milimani, Market Milimani, Kisumu Central, Kisumu, Kenya, 40100, Off Tom Mboya Road, Kisumu, 40100, Kenya
Rating: 8.6

Hotels

8.6

/10

Very Good

78 reviews

What Guests Say About Their Stay

Samir

10.0

/ 10

We had a wonderful stay here - an oasis of calm in the hustle and bustle of central Kisumu. The rooms were clean and of a much higher standard than most other hotels in the area.

MICHAEL

10.0

/ 10

Kisumu, Kenya, I enjoyed this place. Great breakfast. Thumbs up. OK, here is a heads up for an American, here an all-inclusive breakfast does not include coffee. Think British, tea is included, however coffee, no. Again, just a heads up, great place though.

Dennis

10.0

/ 10

Vittoria Suites has been my go-to hotel during my annual trips to Kenya for the past eight years. I've even recommended it to friends and family as a "hidden gem" in Kisumu. When traveling with my family, however, I’ve usually opted for other hotels that I thought would be more kid-friendly, like Imperial Hotel (now Sarova Imperial) or Sovereign Hotel. This December 2024, I decided to stay at Vittoria Suites with my family since it was just for one night. To my surprise, this hotel keeps exceeding my expectations! It’s one of the very few hotels in Kisumu that still offers interconnected family rooms. Imperial/Sarova removed theirs during recent renovations, leaving Vittoria Suites as the only hotel near Kisumu CBD with this feature—perfect for families with young kids who can’t stay in a separate room. We had an excellent stay and enjoyed dinner through room service without any issues. Why do I love this small hotel so much? It’s located in the posh Milimani neighborhood, close to the CBD. It’s quiet, clean, and every room has working air conditioning (a must in Kisumu’s heat). The breakfast is always excellent, with a wide variety of options. Plus, there’s a chef on standby to prepare anything not included in the buffet. The only downside? The bathrooms have vented doors positioned right next to the beds—a poorly thought-out design. Overall, it’s still a fantastic choice, especially for families.

In the Area

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Off Tom Mboya Road, Milimani, Market Milimani, Kisumu Central, Kisumu, Kenya, 40100

Main Facilities

24-Hour Front Desk

WiFi

Elevator

Vittoria Suites - Kisumu is a hotel is located at Market Milimani. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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Vittoria Suites - Kisumu Address: Map & Location

Off Tom Mboya Road, Milimani, Market Milimani, Kisumu Central, Kisumu, Kenya, 40100

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Discover More About Vittoria Suites - Kisumu

General

Near The West End Shopping Mall

Location

Located in Kisumu, Vittoria Suites - Kisumu is within a 15-minute walk of The West End Shopping Mall and Dunga Bay. This hotel is 1 mi (1.6 km) from Kisumu Impala Sanctuary and 1.2 mi (2 km) from Kisumu Clock Tower.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

The West End Shopping Mall - 0.9 km / 0.6 mi
Dunga Bay - 1.1 km / 0.7 mi
Kisumu Impala Sanctuary - 1.8 km / 1.1 mi
Kisumu Clock Tower - 1.9 km / 1.2 mi
Masai Craft Market - 2.5 km / 1.6 mi
Hippo Point - 2.7 km / 1.7 mi
Lake Victoria - 2.7 km / 1.7 mi
Kisimu museum - 3.3 km / 2 mi
Maragoli Hills - 25 km / 15.5 mi
Kit-Mikayi - 30.9 km / 19.2 mi

The nearest airports are:
Kisumu (KIS) - 6.5 km / 4.1 mi
Kakamega (GGM) - 55.3 km / 34.4 mi

Facilities

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, barbecue grills, and a reception hall.

Business Facilities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.

Rooms

Make yourself at home in one of the 70 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.

All facilities in Vittoria Suites - Kisumu

Bar, Cafe and Lounge

Functional Hall

Common Space

Lobby

Accommodation Services

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist
Concierge

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Things to Do

Barbecue
Garden

General

Reception hall
Terrace

Connectivity

Free WiFi

Accommodation Policy & General Information in Vittoria Suites - Kisumu

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

14:00 - 23:00

Check-out:

Before 10:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 23:00 - to 10:00
Available rooms at Vittoria Suites - Kisumu	70
Another facilities in Vittoria Suites - Kisumu	Laundry service, Luggage storage, 24-hour Receptionist, Concierge, Smoke-free area

Frequently asked question in Vittoria Suites - Kisumu

What are available facilities at Vittoria Suites - Kisumu?

There are top facilites at Vittoria Suites - Kisumu such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at Vittoria Suites - Kisumu?

Check-in time at Vittoria Suites - Kisumu is staring from 14:00 - 23:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Vittoria Suites - Kisumu?

Vittoria Suites - Kisumu is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at Vittoria Suites - Kisumu?

Vittoria Suites - Kisumu has 70 rooms in total.

Does Vittoria Suites - Kisumu provide parking?

Yes, Vittoria Suites - Kisumu provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Vittoria Suites - Kisumu

Overall Ratings & Reviews Vittoria Suites - Kisumu

Other sources (78)

8.6

Very Good

From 78 reviews

Cleanliness

9.2

Room Comfort

8.8

Location

8.0

Service and Facilites

8.8

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Traveler Reviews Vittoria Suites - Kisumu

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Top reviews

Rita

with Children

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

After making a reservation as per, usual as a couple with a teenage daughter, when we arrived, we were told that in order to get the suppossed free rollaway bed as is usually shown in the reservation description, this time it would cost 2k more to get the bed or the three people could just share one bed. The manager refused to speak with my husband and I personally so we had to leave and come back later. Finally, they agreed to include the bed at no extra cost and the manager did end up offering a half hearted explanation over the phone (although he never presented himself in person and that was very impolite). In the end the experience was very uncomfortable due to the checking in ordeal/ rollaway bed but I do appreciate the fact that they opted to do the right thing minus any extra charges. This experience left a poor impression and I am not certain I would stay here again if they will not honor our request for a rollaway bed, as promoted, at no extra cost. Restaurant food was good and so was the restaurant staff.

Georgia

Friends and Family Family

8.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Staff, security, clean room.

Rita

Business Family

6.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

The staff is warm and friendly but we got sick after eating what they call chicken nuggets and that was rough, other than that, the place is nice.

Samir

Friends and Family Family

10.0

/10

Reviewed 44 week(s) ago

Hotels.com verified review

We had a wonderful stay here - an oasis of calm in the hustle and bustle of central Kisumu. The rooms were clean and of a much higher standard than most other hotels in the area.

MICHAEL

Business and Leisure

10.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

Rita

Family

8.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

Thw courtyard was lovely and the soft gospel music over breakfast was very pleasant. I would have loved brewed coffee to have been part of the breakfast buffet without having to pay 300 for expresó. But overall a very good experience.

Dennis

Leisure with Children

10.0

/10

Reviewed 77 week(s) ago

Expedia Group verified review

Ezra

Friends and Family Family

10.0

/10

Reviewed 77 week(s) ago

Hotels.com verified review

Very comfortable, nothing to regret about , breakfast was so delicious plus humble respective staff

Gary

10.0

/10

Reviewed 83 week(s) ago

Expedia Group verified review

This is an excellent hotel but with one small complaint: No brewed coffee for breakfast. If you want good coffee, you need to pay a stiff fee. It's odd. Nearly every hotel offers free coffee but the Vittoria charges several hundred shillings for a cup. Come on Vittoria, you run an excellent hotel operation, you can offer brewed coffee with breakfast!

Annette

10.0

/10

Reviewed 97 week(s) ago

Expedia Group verified review

Always our choice for Kisumu hospitality

Vincent

Leisure with Partner

10.0

/10

Reviewed 104 week(s) ago

Expedia Group verified review

The staff were very courteous and friendly. Especially Michael and Baraza in the restaurant. Didn’t catch the name of the woman who checked us in, but she was very friendly and professional as well.

Zoher

8.0

/10

Reviewed 112 week(s) ago

Expedia Group verified review

Austine

Friends and Family Family

8.0

/10

Reviewed 122 week(s) ago

Hotels.com verified review

Nice clean and cozy.

Carol Ann

Leisure

10.0

/10

Reviewed 124 week(s) ago

Expedia Group verified review

I would book here again.

Gary

Business

10.0

/10

Reviewed 144 week(s) ago

Expedia Group verified review

The Vittoria continues to be an excellent hotel in Kisumu. The place is clean and well maintained, room size is good. Mostly, the staff is always helpful and friendly. Everyone staffing the Vittoria deserves a nice pat on the back.

AAH

6.0

/10

Reviewed 146 week(s) ago

Hotels.com verified review

The hotel was clean, the room was just adequate for one, it lacked a refrigerator, and microwave. The TV was bad, two local channels & Aljazeera. The staff was helpful and courteous, the food was great.

Verified traveler

Business

10.0

/10

Reviewed 206 week(s) ago

Hotels.com verified review

Perfect for business trips. Great service, secure building, strong WiFi, good restaurant, and outdoor garden area. The location is OK but I think that’s why you save on the price with it being a bit further from city center.

Wesley

with Partner

8.0

/10

Reviewed 225 week(s) ago

Hotels.com verified review

My biggest gripe was that the hot water was an issue. I called the front desk and the staff attempted to troubleshoot the problem. Maintenance came to address the issue with no real timeline of when the water would be hot enough to shower. Because of the delay we were late for our excursion. The staff were very friendly and seemed as though they were genuinely apologetic and wanted to offer a resolution, but the hotel was full.

Michael

10.0

/10

Reviewed 228 week(s) ago

Hotels.com verified review

They have very clean rooms which I was able to see a number of as I had my pick. I ended up with a free upgrade to a larger family room. The bed was very comfy and they seemed to have a good variety of food for breakfast. The staff were very kind and helpful. They even found the gold chain that I'd forgotten in my room and I notified me before I left. I'll definitely be back..

Reuben

Leisure

10.0

/10

Reviewed 235 week(s) ago

Expedia Group verified review

I particularly liked the location away from town. Their Wi-Fi is great. A nice place where one can get work done. Nice food too.

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Disclaimer

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