Four Star by Trans Hotel

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8.7
Very Good
From 956 reviews
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Cleanliness

8.6

Room Comfort

8.6

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Four Star by Trans Hotel
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Staff Friendliness (70)
Bedroom (69)
Distance to City Center (67)
Ambiance (63)
Variety (57)
Taste (55)
Accessibility (50)
Room Space (50)
Bathroom (50)
Surroundings (47)
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Traveler Reviews Four Star by Trans Hotel

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40
Customer reviews
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MX Wahyu C. P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Great hotel, thank you very much.
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N***R
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7.1
/10
Reviewed 1 week(s) ago
As a frequent business traveler to Bali, I like to try a different hotel each time I visit. This hotel's lobby and restaurant are very good, but the room itself was unexpected. It wasn't clean, and the furniture felt dusty and old, not what I'd expect from the 4-star hotels I usually stay at. The toilet was also uncomfortable; the drain looked rusty and had mold around it, and it smelled bad. I mentioned this to the receptionist, and the entire front desk and restaurant team were excellent; they arranged for the room to be cleaned twice. That said, if you dislike old furniture or an uncomfortable-looking (and smelling) bathroom, this place isn't for you. On the plus side, it's Muslim-friendly, which was actually my main reason for booking, and it's very convenient for meetings.
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h***h
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Transit
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8.6
/10
Reviewed 3 week(s) ago
The hotel is strategically located. However, the breakfast menu is very strange and not very tasty. The coffee is especially so. It's not fresh coffee like most restaurants.
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1 people find it helpful
Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you for sharing your feedback with us. We are pleased to know that you appreciated our hotel's strategic location. However, we sincerely apologize that our breakfast selection and coffee did not meet your expectations. Your feedback is valuable to us and will be shared with our Food & Beverage team for further evaluation and improvement. We hope to have another opportunity to welcome you back and provide you with a more enjoyable experience. Best regards, Management of Four Star by Trans Hotel
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Iwan B.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Nice hotel, great service.
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Accommodation's Reply
29 Sep 2026
Dear Bapak Iwan B., Warm greetings from Four Star by Trans Hotel.. Thank you for your wonderful review and kind words. We are delighted to know that you enjoyed our hotel and were satisfied with our service. Your appreciation means a lot to our team and motivates us to continue delivering the best hospitality. We look forward to welcoming you back for another enjoyable stay with us. Best regards, Management of Four Star by Trans Hotel
D***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 7 week(s) ago
Good location, nice breakfast and very friendly staff, but the room had a tiny, unpleasant smell in it and the showerhead was broken.
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Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our convenient location, breakfast, and the friendly service from our team. We sincerely apologize for the unpleasant smell in the room and the issue with the showerhead. We appreciate you bringing these matters to our attention, and we will coordinate with the relevant team to have them checked and addressed accordingly. Your feedback is valuable to us as we continue to improve our guest experience. We hope to have the opportunity to welcome you back to Four Star by Trans Hotel for a more comfortable stay. Warm regards, Management Team Four Star by Trans Hotel
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Defy N. P.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
This is not the first time. I have stayed in this hotel a few times, and for sure they are always the best choice for anyone who wants to look for affordable accommodations near Renon area and Denpasar city.
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Accommodation's Reply
29 Sep 2026
Dear Mr. Defny N. P., Thank you very much for your wonderful rating and for choosing Four Star by Trans Hotel once again. It is truly appreciated to know that we continue to be your preferred choice when staying around the Renon and Denpasar area. Your continued trust and support mean a lot to our team. We look forward to welcoming you back again on your next visit to Bali. Warm regards, Management Four Star by Trans Hotel
Verified Traveler
icon-origin-TRAVELOKA
5.7
/10
Reviewed 7 week(s) ago
I stayed there for three nights. From the very first day, a stinky smell was coming out from the sewer in the bathroom. I repeat: an extreme stinky smell. I complained to the front desk staff, but they simply said "the only thing they could do was spray air freshener". I requested to change rooms, but they said they were fully booked. I complained again the next morning and got the same answer. It was the same story on the third day. As a result, I couldn't sleep past 3:00 AM; the accumulated stench from the bathroom would drift out to the sleeping area.
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Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you for sharing your feedback, and please accept our sincere apologies for the unpleasant experience you encountered during your stay. We are truly sorry to learn about the persistent unpleasant smell from the bathroom and, more importantly, that the issue was not properly resolved despite your repeated reports to our Front Office team. We understand how uncomfortable this must have been, especially as it affected your ability to rest and sleep. Your feedback has been shared with our Engineering and Front Office teams for further investigation and improvement of our handling procedures. We also regret that the solution offered during your stay did not adequately address the issue. We sincerely appreciate you bringing this matter to our attention. We hope to have the opportunity to welcome you again and provide you with a much more comfortable experience. Warm regards, Management Four Star by Trans Hotel
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
I am a frequent guest for this hotel. It is close to my office, shopping center, tourism area, and very easy to access. The hotel and bedroom are clean, the staff are nice, and there are a lot of options for breakfast food.
1 people find it helpful
Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you very much for your wonderful review and for continuing to choose Four Star by Trans Hotel for your stays. We are delighted to know that you appreciate our convenient location, cleanliness, friendly service, and the variety of choices available at breakfast. It is always a pleasure to welcome you back, and we truly value your continued trust and support. We look forward to welcoming you again on your next visit to Bali. Warm regards, Management Four Star by Trans Hotel
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Nurhadi
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8.5
/10
Reviewed 9 week(s) ago
What an exotic place. Great service.
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1 people find it helpful
Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you for sharing your wonderful feedback. We are delighted to know that you enjoyed the atmosphere of our hotel and were pleased with the service provided by our team. Your kind words are truly appreciated and will be shared with our team as encouragement. We look forward to welcoming you back to Four Star by Trans Hotel for another enjoyable stay. Warm regards, Management Four Star by Trans Hotel
Verified Traveler
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
The staff is unfriendly, the room cleanliness is lacking, and the breakfast lacks variety.
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1 people find it helpful
Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you for staying with us and for sharing your feedback. We are pleased to know that you found our staff friendly and welcoming. We sincerely apologize that the room cleanliness and breakfast variety did not meet your expectations. Your comments are valuable to us, and we will share them with the relevant teams for further improvement. We truly appreciate your feedback and hope to have the opportunity to provide you with a better experience on your next visit. Warm regards, Management of Four Star by Trans Hotel
r***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
The deluxe room is quite small for the price per night. However, it's very clean, with crisp sheets and towels. The room is spotless.
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1 people find it helpful
Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you for your wonderful rating and for sharing your experience with us. We are pleased to know that you found the room, bed linens, and towels clean and well maintained. We also appreciate your feedback regarding the Deluxe Room size and understand that room space is an important consideration. Please note that our room rates are dynamic and may vary depending on the booking period and availability. For future stays, we recommend booking in advance to enjoy more favorable rates when available. Thank you once again for your valuable feedback. We look forward to welcoming you back to Four Star by Trans Hotel. Warm regards, Management of Four Star by Trans Hotel
E***c
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
Good hotel service with good price and location.
1 people find it helpful
Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you for sharing your positive feedback. We are pleased to know that you enjoyed our service, convenient location, and value for money. We truly appreciate your kind words and look forward to welcoming you back to Four Star by Trans Hotel on your next visit to Bali. Warm regards, Management Four Star by Trans Hotel
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Azi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The flaws in this hotel actually make me want to stay again. I like the flaws. Otherwise, everything is perfect.
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Accommodation's Reply
29 Sep 2026
Dear Mr/s. Azi S., Thank you for your wonderful rating and kind recommendation. We are delighted to know that you enjoyed our friendly service during your stay. Your positive feedback means a lot to our team, and we look forward to welcoming you back to Four Star by Trans Hotel on your next visit to Bali. Warm regards, Management of Four Star by Trans Hotel
J***E
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Okay, the service is friendly. Definitely recommended.
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2 people find it helpful
Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you for your wonderful rating and kind review. We are delighted to know that you enjoyed our friendly service and had a pleasant stay with us. Your recommendation means a lot to our team. We look forward to welcoming you back to Four Star by Trans Hotel on your next visit to Bali. Warm regards, Management Four Star by Trans Hotel
F***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Always love staying here. Hopefully, they can maintain the quality.
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Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you for your continued support and for choosing Four Star by Trans Hotel for your stays in Bali. We are delighted to know that you always enjoy staying with us. Your kind reminder to maintain our quality means a lot to our team. We will continue to do our best to provide a comfortable and consistent experience for every stay. We look forward to welcoming you back again soon. Warm regards, Management Four Star by Trans Hotel
Ferlin A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
The hotel staff is friendly, the room is clean, basically I'm happy.
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Accommodation's Reply
29 Sep 2026
Dear Mr/s. Ferlin A., Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed our friendly service and found the room clean and comfortable. It’s great to know that you had a happy stay with us. We truly appreciate your kind words and look forward to welcoming you back to Four Star by Trans Hotel on your next visit to Bali. Warm regards, Management of Four Star by Trans Hotel
A***e
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Friendly hotel staff, delicious food, good service.
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2 people find it helpful
Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you for taking the time to share your positive feedback. We are delighted to know that you enjoyed the friendly service from our team, as well as our food and overall service. Your kind words are greatly appreciated and will certainly motivate our team to continue providing a pleasant experience for our guests. We look forward to welcoming you back to Four Star by Trans Hotel on your next visit to Bali. Warm regards, Management Four Star by Trans Hotel
G***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Good hotels just need an upgrade service of the bathroom, overall good.
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Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you for giving us a perfect rating and for sharing your feedback. We are delighted to know that you had an overall good experience at Four Star by Trans Hotel. We also appreciate your suggestion regarding the bathroom. Your feedback is valuable to us and will be shared with our team as part of our continuous improvement. We look forward to welcoming you back for another enjoyable stay with us. Warm regards, Management Four Star by Trans Hotel
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Friendly hotel staff and strategic location
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1 people find it helpful
Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you for your wonderful review. We are delighted to know that you enjoyed our friendly service and strategic location. Your kind feedback means a lot to our team, and we look forward to welcoming you back to Four Star by Trans Hotel on your next visit to Bali. Warm regards, Management of Four Star by Trans Hotel
C***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Friendly staff, comfortable hotel, clean bathroom.
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1 people find it helpful
Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you for your wonderful review and for giving us a perfect rating. We are delighted to hear that you enjoyed the comfort of our hotel, our friendly service, and the cleanliness of your bathroom. Your kind feedback means a lot to our team and encourages us to continue providing a pleasant stay for our guests. We look forward to welcoming you back to Four Star by Trans Hotel on your next visit to Bali. Warm regards, Management Four Star by Trans Hotel
Number of reviews per page
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40