Village Hotel Basingstoke

Explore Village Hotel Basingstoke
8.8
Very Good
From 910 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

Traveler Reviews Village Hotel Basingstoke

Number of reviews per page
20
40
Top reviews
James
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent from start to finish. From Zara's warm and friendly welcome to the peaceful environment, I enjoyed the positive vibe, peaceful sleep and great facilities. Would highly recommend and will be back in future
Vanessa
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I really liked my room: clean, modern and functional. The QRCode based room service was a big 1/5 stars for me. Menu item availability wasnt current and it took 40 minutes to sort this out with a chat bot firstly, no promised human (waited 20 minutes) a guy on the phone who wasn’t on the site and who suggested I go downstairs with my query (! Room service man!) a chat with reception, another chat with reception…..I did eventually get my dinner delivered to my room. It was nice.
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Nigel
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great stay, small room - but clean, modern and super functional. Great Gym, Starbucks and food onsite
Tracy
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel with lots of amenities, well stocked bar, and great breakfast buffet. The only downside was the room was quite compact, and we stayed 2 nights and didn’t get fresh towels etc during our stay.
barry
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent
Sandra
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Rooms were lovely. Apart from the glass door separating it from bedroom. It only had privacy glass and could still see person sitting on the toilet. Apart from that everything was fine
ANDY
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Easy check in and the hotel was very clean, modern, with pretty much you could ask for under one roof.
Sarita
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Always had good stay with village before but this time there was problem at check in as I booked through Expedia. Paid through Expedia, and only had to pay for late check out at hotel but they tried to take full stay and the extra payment. They kept saying there was issue as there was insufficient fund in my card but I had already paid for stay. They blamed Expedia for this. Already a bad start to the stay. The rooms itself are good then when it came to the next day, even though we paid for late checkout cleaning staff opened the door while we were sleeping at 11. No knock prior. Overall bad experience this time.
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Carol
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great for an overnight stay, beds very comfortable
Carina
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We stayed only for a night but it was very comfortable and looks amazing!!
Stefan
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel is reasonable, staff are good and rooms are a standard size, beds are very comfy, not the best area but ideal if you want to get the train (10 min walk)
Jason
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Only stayed in room, was nice
Nathaniel
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6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The privacy setting for the shower screen didn't work, but at least the window opened to help cool the room down. Comfy enough bed and friendly staff.
Dawn
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10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I have no issues with this Hotel it was very clean and presentable. It is also incredibly quiet at night. I would highly recommend.
Daniel
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Cant complain about anything. 5 star
scott
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8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Rooms were great, clean, modern, and cosy. Not big but all you need
Leighton
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Hotel rooms are not sound proofed at all, can here the slightest noise from next door and above. It was so bad I drove home in the middle of the night rather than staying in the room, will not stay here again.
Gary
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10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Staff were excellent and very helpful
Chris
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The room was clean, staff were friendly and courteous. The breakfast was good . Nice swimming and again the staff were friendly and helpful. There were two problems with the room. The first was the wall to the bathroom and toilet. We did not like the glass door and cannot see the point in having a transparent wall, albeit it can be made semi-transparent, so were not happy with this. The other, more minor, problem was the size of the cups in the room. They were far too small for tea or coffee other than espresso, which we didn't want.
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Chelsie-lea
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The bed was so comfortable, pool was amazing, staff were so kind and the hotel was so clean and aesthetically pleasing. The best stay
Number of reviews per page
20
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