Dear Valued Guest, Thank you for taking the time to share your valuable feedback regarding your stay at Savero Style Hotel Bogor. We sincerely appreciate the hospitality and service of our staff and apologize for any inconvenience you experienced regarding the cleanliness of the hotel premises, the condition of the amenities and the complete bathroom amenities, which certainly did not meet the standards of comfort and cleanliness that we strive to provide to all our guests. We have forwarded your comments to our housekeeping and engineering teams for immediate follow-up and to use as evaluation data to improve the quality of our services in the future. We do hope that we will give us the opportunity to impress you and welcome you back for an even better stay experience in the future. Best regards, Himavan Arya Saptaji Assistant Front Office Manager

Dear Ms. Mediana D, Thank you for your positive review. We are delighted to hear that your cousin's stay at Savero Style Hotel Bogor was a wonderful one. It was an honor for us to be a part of that special moment. We look forward to welcoming you and your family back again for an unforgettable stay. Best regards, Himavan Arya Saptaji, Assistant Front Office Manager

Dear Valued Guest, Thank you for taking the time to share your positive experience with us. We are delighted to know that you were pleased with the friendliness of our staff and appreciated the room upgrade. Your kind words truly motivate our team to continue providing the best service for all our guests. We look forward to welcoming you back to Savero Style Hotel Bogor for another pleasant stay in the near future. Warm regards, Himawan Arya Saptaji Asst. Front Office Manager

Dear Valued Guest, Thank you for taking the time to share your review and experience of your stay at Savero Style Hotel Bogor. We apologize for the inconvenience and unpleasant experience you experienced regarding the cleanliness of our room and the perfection of our facilities, which fell short of our standards of cleanliness and service. We have followed up this report with our housekeeping team and relevant departments for immediate investigation and corrective action to prevent this from happening again. We understand your disappointment and sincerely apologize for not being able to deliver a guest experience that lived up to your expectations. We sincerely hope to have the opportunity to improve on this impression on your next visit with even better service. Best regards, Himavan Arya Saptaji, Assistant Front Office Manager

Dear Valued Guest, Thank you for choosing Savero Style Hotel Bogor and for leaving a positive review about your stay. We are very glad that you were satisfied with the facilities we provided. Your feedback is a driving force for us to continuously improve the quality of our services and comfort for all our guests. We look forward to welcoming you back again for an even more memorable experience. Best regards, Himavan Arya Saptaji, Assistant Front Office Manager

Dear Mr. Kemal M., Thank you for your valuable review and feedback. We apologize for the inconvenience you experienced during check-in, particularly that the room number you entered was incorrect, which is completely inconsistent with the service standards of Savero Style Hotel Bogor. We have contacted the front desk and will take action to prevent such an issue from happening again. We will also train our related staff to provide more professional and accurate service to all guests. Thank you again for the inconvenience caused, Kemal. We sincerely hope to welcome you back and provide you with even better service in the future. Thank you! Mr. Himavan Arya Saptaji, Assistant Front Desk Manager

Dear Guest, Thank you for choosing Savero Style Hotel Bogor and for taking the time to share your experience. We are delighted to hear that you were satisfied with the friendly and helpful service of our staff. Guest satisfaction and comfort are always our top priority. However, we apologize for any inconvenience you experienced regarding the cleanliness of our room. Your comments regarding the cleanliness of the walls, curtains, trash cans and surrounding areas are of great concern to us. We have informed our housekeeping team for a follow-up and thorough evaluation to improve the quality of our services in the future. We sincerely appreciate your feedback, as it is part of our efforts to provide an even better experience to our guests. We look forward to welcoming you back in an even more comfortable and pleasant atmosphere. Best regards, Himavan Arya Saptaji Assistant Front Office Manager

Dear Valued Guest, Thank you for taking the time and attention to write a review of Savero Style Hotel Bogor. We apologize for the inconvenience you experienced regarding the availability of breakfast. Your feedback is very important to us as we evaluate to improve our service quality, especially in terms of the availability and variety of our menu. We will share this feedback with the relevant team so that we can provide better service and meet our guests' expectations in the future. We do hope to welcome you back again with an even more pleasant experience. Best regards, Himavan Arya Saptaji Assistant Front Office Manager

Dear Valued Guest, Thank you for taking the time and leaving us a positive review regarding your stay at Savero Style Hotel Bogor. We are delighted that you enjoyed our relaxing and peaceful atmosphere and the excellent and courteous service we provided. These compliments mean a lot to us and encourage all our team members to continue to provide the best service. We look forward to welcoming you back again in the future for an even more memorable experience. Best regards, Himavan Arya Saptaji, Assistant Front Office Manager

Dear Ladies/Gentlemen, Thank you for taking the time to write a positive review regarding your stay at Savero Style Hotel Bogor. We are delighted that you found it comfortable and relaxing during your stay at our hotel. Our excellent location and easy access to various places helps us to prioritize guest satisfaction, and comments like these encourage our team to continue to strive to provide the best service. We look forward to welcoming you back on your next visit. Best regards, Himavan Arya Saptaji, Assistant Front Office Manager

Dear Ladies/Gentlemen, Thank you for your positive review. We are very glad that you enjoyed your stay and the friendly service from our staff. Cleanliness and comfort of our guests are our top priorities at Sefro Style Hotel Bogor. We look forward to welcoming you back again with even better service on your next visit. Best regards, Himavan Arya Saptaji, Assistant Front Office Manager

Dear Valued Guest, Thank you for taking the time to share your experience staying at Savero Style Hotel Bogor. We appreciate your complimentary valet parking and the cleanliness of our rooms. Regarding your comments regarding the parking space, the condition of the pillows and the availability of soaps, we apologize for the inconvenience. We will take your feedback into consideration for immediate improvement to improve the comfort and satisfaction of our guests in the future. We do hope to have the opportunity to welcome you back with even better service. Best regards, Himavan Arya Saptaji Assistant Front Office Manager

Dear Ms. Merryyana N., Thank you for taking the time to write a positive review regarding your stay at Sefro Style Hotel Bogor. We are delighted to hear that you were satisfied with our convenient location, the cleanliness of the hotel, the friendliness of our staff, and the promptness of our service. These reviews are an encouragement for our team to continue providing the best service to all our guests. We look forward to welcoming you back again soon with an even more memorable experience. Best regards, Himavan Arya Saptaji, Assistant Front Office Manager

Dear Valued Guest, Thank you for taking the time to share your experience at Savero Style Hotel Bogor. We appreciate your positive comments regarding the comfort, cleanliness and location of our hotel and apologize for the inconvenience caused by the mat issue in your room. As part of our commitment to improving the quality of our services and amenities for all our guests, we will take immediate action to resolve the issue. It was an honor to have served you and we hope to welcome you back again in the future with an even better experience. Best regards, Himavan Arya Saptaji Assistant Front Office Manager

Dear Guest, Thank you for taking the time and attention to provide feedback to Savero Style Hotel Bogor. We welcome any comments and suggestions, including those regarding our food service that caught your attention. We will use this feedback to improve the quality of our services in the future. We are committed to providing a comfortable and satisfying stay experience to all our guests. We sincerely hope to welcome you back with even better service on your next visit. Best regards, Himavan Arya Saptaji Assistant Front Office Manager

Dear Ladies/Gentlemen, Thank you for choosing Savero Style Hotel Bogor as your next vacation destination and for taking the time to share your valuable review. We are very pleased that you were satisfied with our staff’s friendliness, helpfulness and prompt check-in process. We are honored to welcome you back every weekend and apologize for any inconvenience you may have experienced during your stay, particularly regarding disturbances to other guests in the surrounding area. Your feedback is a major concern for the management and we will be considering it to improve the comfort of all our guests, including the possibility of adding more etiquette reminders in the corridors. Thank you once again for your trust and feedback. We hope to remain your first choice when visiting Bogor and we will work hard to improve your guest experience in the future. Best regards, Himavan Arya Saptaji, Assistant Front Office Manager

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Savero Style Hotel Bogor. We sincerely apologize for any inconvenience you experienced during your visit. Your comments are very important to us, as they help us to continuously improve the quality of our services and facilities. We understand your concerns regarding the absence of a minibar refrigerator and the condition of the towels provided. Please be assured that we are currently reviewing these aspects with our management and housekeeping teams to ensure better comfort and cleanliness standards for all our guests. We truly value your input and hope to have the opportunity to welcome you again in the future, so we may provide you with a more pleasant and comfortable stay. Warm regards, Himawan Arya Saptaji Asst. Front Office Manager

Dear Ms. Rani J.F., Thank you for taking the time to write us a positive review regarding your stay at Sefro Style Hotel Bogor. We are delighted to hear that you enjoyed your stay, received friendly service and were satisfied with the food we served. Your review is a great encouragement for our team to continue to strive to provide the best service to all our guests. We look forward to welcoming you back again in the future and hope that your next visit will be an even more memorable one. Best regards, Himavan Arya Saptaji, Assistant Front Office Manager