Overall Ratings & Reviews Hakuba Sunvalley Hotel

Great location next to Goryu ski resort. Easy to get to Echoland nd other ski resorts on the bus services. Staff were very friendly and helpful.

Food was wonderful! Japanese style breakfast available and other delicious foods as well. Dinner had hot pot style dish as well as other buffet style foods.

If you need a place to stay and there’s nothing else available this will do. The main light switch as you enter our room was kept on with a toothbrush stuck into the socket LOL. Great staff! Excellent service from the front desk but it’s a rundown older Hotel that basis its prices off of convenience to the beginner lift.

The staff at this property are unbelievable. They go out of their way for you. The hotel has pretty much ski in, with access to the chair lift right outside the front door. Dinner is amazing, breakfast is not as good, but has plenty on offer with fruits, hot and cold options. The onsen downstairs was renovated whilst we were staying there and looks great, much more inviting. Access to the Hakuba Valley Shuttle just up the road, walkable. Although the idea of sleeping on a mattress on the floor and living out of suitcases was not appealing at first we got used to it, and ended up enjoying our stay thoroughly.

Ski Slopes outside your door.

Great location for skiing.

Stayed here for 4 nights and it was the perfect spot for skiing. Just opposite the beginner slope chair lift and only a short walk from the ski school. The staff were excellent and very welcoming, especially the man at reception. We really appreciated the buffet dinner after long days of skiing. Would definitely recommend booking a stay here. Rooms are very cosy and beds are comfy.

Staying right on the snow - ski in ski out was fantastic! Not many dining options at night so either eat early or get shuttle into echo land

Excellent

Very helpful staff. Excellent location in the iimori area.

Awesome staff. Right in front of chair lift. Can’t go wrong with this place.

Mainly Chinese and Vietnamese staff that provided excellent service! Breakfast area is very cold, but there is an entertainment room where groups can relax.

The front desk personnel was accommodating. She helped me take the snowboard bag into my room. She also helped me take my luggage outside the building when I was waiting for my ride. However, the WiFi didn't work when I was there. The room was clean and well kept, if not for the WiFi.

十分近雪場，地點方便，員工友善。

I arrived at 9pm. All I need was bed, so it's necessary and sufficient.

食べ物が美味しかったです。 スタッフさんも親切でとっても良かったです。

お部屋の壁にエアコン取り付け金具が、 剥き出しでそのままありましたが、 大きな絵やポスターなど 飾ってはいかがでしょうか？ 朝食が更に暖かいと嬉しいです。 大変お世話になりました。😌

ゲレンデからも近く良かったです。

受付の方の対応が丁寧で良かった。 部屋も綺麗。

立地やお部屋の内容フロントの方の対応などは良いと思うのですが、 1階エントランスロビーや廊下、フロントレストランやまたそこからエレベーターを通じて立ち上る下水臭が大変残念です。 (チェックアウトの際お聞きしたら地下の浄化槽の故障とのことでしたが、1ヶ月後にロビーのぞいた際も同じ臭いでした) またお電話してすぐご対応いただきましたが、お部屋のスリッパが汚れていたりチェストの引き出しの中のゴミが片付けられていないなど、少々問題を感じざるを得ない状況でした。 臭いなど気にならない方なら良い宿なのかと思いますが、、