Hakuba Sunvalley Hotel is a hotel is located at Hakuba-mura.
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Hakuba Sunvalley Hotel
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8.2
/10
Very Good
60 reviews
What Guests Say About Their Stay
Catherine
10.0
/ 10
Although the property is not exactly updated, it was incredibly clean and the staff were so friendly and helpful. It’s located right in front of the beginners lift and was close proximity to the ski school and shuttle pick up. I would definitely stay here again in the future.
grant
10.0
/ 10
I LOVE HAKUBA SUN VALLEY HOTEL.
From the second Kinoshita-san picked us up, the staff and management was not only attentive but extremely helpful and mindful of our needs. Next time I come to hakuba I will 200% be staying here again!
MAHALO HAKUBA SUN VALLEY HOTEL
JOSHUA
10.0
/ 10
Hotel was fantastic - location is ideal for snow access with one lift across the road (10 metres) and another two within a short walk. The runs at the resort at perfect for early beginners, but easily connect to the gondola for more experienced riders.
Location is too far from restaurants to walk, a shuttle or taxi is required. We didn't mind, the food at the hotel was great and we preferred the excellent snow access.
Staff were really helpful, picking us up from Hakuba Goryu and dropping us off on the way out.
The food was really good - a few rotating buffets for breakfast including different types of eggs (scrambled, poached, boiled, omelette) and sides like bacon or pork or sausages.
Dinner was wonderful each night - something different and Japanese plated for us along with a buffet selection or sides.
Bathroom was small but serviceable, room size was otherwise good.
I read some of the really negative reviews before coming and it made me incorrectly worried about the hotel - we had a great experience and I don't understand those reviewers at all. This was a great lodge like experience right on the snow.
In the Area
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26031 Kamishiro, Nagano, Kitaazumi, Chubu, Japan, 399-9211
Main Facilities
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Parking
WiFi
Elevator
What's around Hakuba Sunvalley Hotel
26031 Kamishiro, Nagano, Kitaazumi, Chubu, Japan, 399-9211
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Discover More About Hakuba Sunvalley Hotel
General
Near Hakuba Goryu Ski Resort
Location
With a stay at Hakuba Sunvalley Hotel in Hakuba, you'll be near ski lifts, just steps from Hakuba Goryu Ski Resort and a 4-minute drive from Hakuba 47 Winter Sports Park. This family-friendly hotel is 3.4 mi (5.5 km) from Happo-one Adam Gondola and 3.7 mi (5.9 km) from Hakuba Happo-One Ski Area.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Hakuba Goryu Ski Resort - 0.1 km / 0.1 mi
Chokoku-ji Temple - 0.8 km / 0.5 mi
Hakuba Green Sports Park - 2.3 km / 1.4 mi
Hakuba 47 Winter Sports Park - 3.3 km / 2.1 mi
Hakuba Saegusa Art Museum - 3.4 km / 2.1 mi
Hakuba Art Museum - 4 km / 2.5 mi
Hakuba Ski Jumping Stadium - 4.1 km / 2.5 mi
Happo Information Center - 4.9 km / 3.1 mi
Hakuba Olympic Museum - 5 km / 3.1 mi
Oide Park - 5.3 km / 3.3 mi
Himekawa Headwaters Nature Exploration Park - 5.5 km / 3.4 mi
Happo-one Adam Gondola - 5.5 km / 3.4 mi
Hakuba Mini Train Park - 5.8 km / 3.6 mi
Hakuba Happo-One Ski Area - 5.9 km / 3.7 mi
Hakuba Sanosaka Ski Resort - 6 km / 3.7 mi
The nearest airports are:
Shinshu - Matsumoto Airport (MMJ) - 67.3 km / 41.8 mi
Haneda Airport (HND) - 292.2 km / 181.6 mi
Narita Intl. Airport (NRT) - 339 km / 210.6 mi
Facilities
Spend the day on the slopes, or enjoy other recreational amenities, which include ski-in/ski-out access. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage. The complimentary ski shuttle makes getting to the slopes a breeze.
Business Facilities
Featured amenities include luggage storage, an elevator, and a vending machine. Free self parking is available onsite.
Dining
At Hakuba Sunvalley Hotel, enjoy a satisfying meal at the restaurant. Taiwanese breakfasts are available daily from 7:00 AM to 8:30 AM for a fee.
Rooms
Treat yourself to a stay in one of the 25 guestrooms, featuring fireplaces and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided once per stay.
All facilities in Hakuba Sunvalley Hotel
Entertainment Facility
Exterior
Others
Restaurant
Sports and Recreations
- Ski
- Game room
- Ski storage
- Billiard
Public Facilities
- Parking
- Smoke-free area
- Elevator
Family-friendly Facilities
- Toys
Transportation
- Ski shuttle
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
General
- Parking
Accessibilty
- Disabled access friendly
Hotel Services
- Luggage storage
Accommodation Policy & General Information in Hakuba Sunvalley Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Hot springs access available from 9:00 AM to 11:00 PM.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Check-in/Check-out Time
Check-in:
15:00 - 22:00
Check-out:
Before 10:00
- Fee for Taiwanese breakfast: approximately JPY 1500 for adults and JPY 1000 for children
- Hosted evening meal: JPY 4000
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets Not Allowed
Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Unicode Support true, No rollaway/extra beds available, Cashless transactions are available, Contactless check-in is available, Property does not offer onsite COVID-19 testing
General Information
Popular Facilities | Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 22:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hakuba Sunvalley Hotel | 25 |
Another facilities in Hakuba Sunvalley Hotel | Ski, Game room, Ski storage, Billiard, Smoke-free area |
Frequently asked question in Hakuba Sunvalley Hotel
What are available facilities at Hakuba Sunvalley Hotel?
There are top facilites at Hakuba Sunvalley Hotel such as Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hakuba Sunvalley Hotel?
The standard check-in time at Hakuba Sunvalley Hotel is starting from 15:00 - 22:00 while the latest check-out time is at Before 10:00
Does Hakuba Sunvalley Hotel provide breakfast?
Yes, Hakuba Sunvalley Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hakuba Sunvalley Hotel?
Hakuba Sunvalley Hotel is a 3.0-star hotel.
How many rooms are available at Hakuba Sunvalley Hotel?
Hakuba Sunvalley Hotel has 25 rooms in total.
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More Reviews from Other Guests in Hakuba Sunvalley Hotel
Overall Ratings & Reviews Hakuba Sunvalley Hotel
Traveloka (1)
Other sources (59)
8.2
Very Good
From 59 reviews
Cleanliness
8.4
Room Comfort
8.0
Service and Facilites
8.8
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Traveler Reviews Hakuba Sunvalley Hotel
Number of reviews per page
20
40
Top reviews
Catherine
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Although the property is not exactly updated, it was incredibly clean and the staff were so friendly and helpful. It’s located right in front of the beginners lift and was close proximity to the ski school and shuttle pick up. I would definitely stay here again in the future.
Levon
6.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Close access to the ski slopes. Property and room is a little rundown and old compared to as advertised. Hot water was not working but staff accommodated me to another room. Room has poor noise isolation so you can hear your neighbors. Toilet seat lid does not stay up! Friendly and helpful staff nevertheless.
grant
with Friends
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
I LOVE HAKUBA SUN VALLEY HOTEL.
From the second Kinoshita-san picked us up, the staff and management was not only attentive but extremely helpful and mindful of our needs. Next time I come to hakuba I will 200% be staying here again!
MAHALO HAKUBA SUN VALLEY HOTEL
Andrea
6.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Friendly and helpful staff but not around as much as I would like. The rooms are quite outdated and bathroom was not great. Toilet was running loud for a while after flushing but understood the facilities are not up to date . The room was quite cold and not enough blankets. Beds are old and room is small but it was expected.
JOSHUA
with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Hotel was fantastic - location is ideal for snow access with one lift across the road (10 metres) and another two within a short walk. The runs at the resort at perfect for early beginners, but easily connect to the gondola for more experienced riders.
Location is too far from restaurants to walk, a shuttle or taxi is required. We didn't mind, the food at the hotel was great and we preferred the excellent snow access.
Staff were really helpful, picking us up from Hakuba Goryu and dropping us off on the way out.
The food was really good - a few rotating buffets for breakfast including different types of eggs (scrambled, poached, boiled, omelette) and sides like bacon or pork or sausages.
Dinner was wonderful each night - something different and Japanese plated for us along with a buffet selection or sides.
Bathroom was small but serviceable, room size was otherwise good.
I read some of the really negative reviews before coming and it made me incorrectly worried about the hotel - we had a great experience and I don't understand those reviewers at all. This was a great lodge like experience right on the snow.
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Jason
with Friends
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Room was functional but very tired/worn. A lot of smelly kerosene heaters to keep things warm, which was not great. I'm 6t'3" and couldn't shower in the tiny bathroom. There is a small functional onsen downstairs, opens at 16:00 but not really warm until about 17:00 o so. Breakfast is functional but pretty plain; not a lot of variety day to day. The family that runs it is LOVELY and very accommodating, I can't praise them enough for the service, but I'd call this a two star property at best.
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Kyle
Leisure
6.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Very accommodating and family run. Daily meals were fantastic. Rooms and especially the lobby areas need a bit of an upgrade. Great location to the lift though.
Murray
Leisure
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The rooms were very clean and beds were nice and firm no dips in the bed.
The staff were very helpful and resolved transport issues to the train station
Lisa
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
We had a wonderful stay. The staff were absolutely delightful and went out of their way to accommodate any requests including the dietary requirements of one person in our group. We were on the breakfast and dinner meal package and the options each day were fantastic, with a vast selection of European and Japanese options.
One thing to note is that the hotel isn’t located in a town centre. Instead, it’s directly opposite a beginner lift in the Imori area, giving easy access to the slopes.
The hotel itself is fairly basic, but it’s very clean and the staff more than make up for it with their warmth and helpfulness. There are free hot drinks in the foyer, an onsen, washing/drying facilities and the hotel will provide free transfers to train/bus station (or even to Lawsons/711 if you need supplies!) There’s also a games room with a pool table and table tennis.
If you’re looking for nightlife, this probably isn’t the spot for you; but for a relaxed, comfortable tradtitonal Japanese ski stay, we couldn’t fault it.
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Christian K
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Staff was very nice and very helpful. We arranged pick up and drop of from transportation hubs through them
Katherine
Leisure
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Both Yuori and the other receptionist were very helpful and courteous during my stay. I injured myself skiing and Yuori was especially helpful with bags and transport.
Wee Hong
Leisure with Children
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
100% recommend! The staff are all super helpful. Breakfast and dinner are delicious!
When we first arrived at Hakuba station, the hotel said they will arrange a pick up for us. The moment we stepped out of the station, the hotel staff was there waiting with a signage that made it easy for us to find. He was even willing to bring us to a nearby convenient store to buy stuff if needed, even though we didn't need to.
At the hotel, we managed to get early check in which was great and allowed us to get our ski equipment and lesson for the kids at 2pm. The hotel staff was very helpful and pointed us to nearby places where we can quickly get our gear and lessons. We managed to get the last lesson slot for the day at Iimori with an English speaking instructor.
For the next day, there were no more lessons available at Iimori but the hotel managed to helped us book the last Chinese speaking instructor at Hakuba Goryu, which was great. We can speak English and Chinese, but not that much of Japanese. The hotel staff was even so kind to send us over to Hakuba Goryu as we had two young kids, so we don't have to walk a bit to wait for the shuttle bus.
On our last day, we used the new ski equipment rental shop right at the hotel and just walked across to the slopes to snowboard. We managed to get a morning session in after we check out and leave our bags with the hotel.
After which the hotel staff send us to Hakuba station to catch our train!
Thank you and loved our stay!
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Osama
Leisure Family
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
A wonderful stay. Great people. Fantastic breakfast + dinner. Right on the IImari ski lift.
Desiree
Friends and Family Family
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
We had a great stay at Hakuba Sun Valley. Our room was perfect - a mix of western bed with Japanese futons at the loft which the kids loved so much. The location is great - less than 5 min walking distance to the Iimori ski resort where we had our lessons. The staffs were wonderful, very friendly and helpful. I enjoyed the chat with them during breakfast and dinner, and they did their best to accommodate our dietary restrictions. The food was wonderful and really happy to be welcomed with dinner in an a cozy dining room after a long day of ski. They offered shuttle from/to the ski resort, but they even went all the way in offering us a lift when we needed to do a bit of errands, and we ended up having great conversation on the way from which we learned more about Hakuba, too! Heartfelt thanks to the staffs for the hospitality and wonderful experience! 素晴らしい体験と、温かいおもてなしをありがとうございました。
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Ross
Leisure with Children
10.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
I visited Hakuba Sun Valley with my partner and 2 children and we LOVED it!
The location is amazing, directly opposite the chair lift, and the staff were helpful, friendly and attentive.
We will definitely be staying here again next season!
Brian
Friends and Family Family
8.0
/10
Reviewed 80 week(s) ago
Hotels.com verified review
Great location next to Goryu ski resort. Easy to get to Echoland nd other ski resorts on the bus services. Staff were very friendly and helpful.
Carolyn R
Friends and Family Family
8.0
/10
Reviewed 80 week(s) ago
Hotels.com verified review
Food was wonderful! Japanese style breakfast available and other delicious foods as well. Dinner had hot pot style dish as well as other buffet style foods.
Rob C
Friends and Family Family
6.0
/10
Reviewed 83 week(s) ago
Hotels.com verified review
If you need a place to stay and there’s nothing else available this will do. The main light switch as you enter our room was kept on with a toothbrush stuck into the socket LOL. Great staff! Excellent service from the front desk but it’s a rundown older Hotel that basis its prices off of convenience to the beginner lift.
Gavin
Leisure Family
8.0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
The staff at this property are unbelievable. They go out of their way for you. The hotel has pretty much ski in, with access to the chair lift right outside the front door. Dinner is amazing, breakfast is not as good, but has plenty on offer with fruits, hot and cold options.
The onsen downstairs was renovated whilst we were staying there and looks great, much more inviting.
Access to the Hakuba Valley Shuttle just up the road, walkable.
Although the idea of sleeping on a mattress on the floor and living out of suitcases was not appealing at first we got used to it, and ended up enjoying our stay thoroughly.
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Snezana
Leisure Family
6.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
Ski Slopes outside your door.
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