Hakuba Sunvalley Hotel

Hotels
8.4
/10
Very Good
56 reviews

What Guests Say About Their Stay

grant

10.0
/ 10
I LOVE HAKUBA SUN VALLEY HOTEL. From the second Kinoshita-san picked us up, the staff and management was not only attentive but extremely helpful and mindful of our needs. Next time I come to hakuba I will 200% be staying here again! MAHALO HAKUBA SUN VALLEY HOTEL

JOSHUA

10.0
/ 10
Hotel was fantastic - location is ideal for snow access with one lift across the road (10 metres) and another two within a short walk. The runs at the resort at perfect for early beginners, but easily connect to the gondola for more experienced riders. Location is too far from restaurants to walk, a shuttle or taxi is required. We didn't mind, the food at the hotel was great and we preferred the excellent snow access. Staff were really helpful, picking us up from Hakuba Goryu and dropping us off on the way out. The food was really good - a few rotating buffets for breakfast including different types of eggs (scrambled, poached, boiled, omelette) and sides like bacon or pork or sausages. Dinner was wonderful each night - something different and Japanese plated for us along with a buffet selection or sides. Bathroom was small but serviceable, room size was otherwise good. I read some of the really negative reviews before coming and it made me incorrectly worried about the hotel - we had a great experience and I don't understand those reviewers at all. This was a great lodge like experience right on the snow.

Lisa

10.0
/ 10
We had a wonderful stay. The staff were absolutely delightful and went out of their way to accommodate any requests including the dietary requirements of one person in our group. We were on the breakfast and dinner meal package and the options each day were fantastic, with a vast selection of European and Japanese options. One thing to note is that the hotel isn’t located in a town centre. Instead, it’s directly opposite a beginner lift in the Imori area, giving easy access to the slopes. The hotel itself is fairly basic, but it’s very clean and the staff more than make up for it with their warmth and helpfulness. There are free hot drinks in the foyer, an onsen, washing/drying facilities and the hotel will provide free transfers to train/bus station (or even to Lawsons/711 if you need supplies!) There’s also a games room with a pool table and table tennis. If you’re looking for nightlife, this probably isn’t the spot for you; but for a relaxed, comfortable tradtitonal Japanese ski stay, we couldn’t fault it.
In the Area
See Map
26031 Kamishiro, Nagano, Kitaazumi, Chubu, Japan, 399-9211

Main Facilities

Read More
Parking
WiFi
Elevator
Hakuba Sunvalley Hotel is a hotel is located at Hakuba-mura.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Hakuba Sunvalley Hotel

26031 Kamishiro, Nagano, Kitaazumi, Chubu, Japan, 399-9211
Discover More Places
Exterior Hakuba Sunvalley Hotel
Exterior 2 Hakuba Sunvalley Hotel

Discover More About Hakuba Sunvalley Hotel

Discover Your Perfect Getaway at Hakuba Sunvalley Hotel

Embark on an unforgettable journey to the heart of Japan's stunning Chubu region and experience the unparalleled hospitality of the Hakuba Sunvalley Hotel. Nestled amidst breathtaking natural beauty, this esteemed hotel offers a sanctuary of comfort and adventure, making it the ideal destination for both seasoned travelers and those seeking a tranquil escape. Room rates at Hakuba Sunvalley Hotel start from {price} per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hakuba Sunvalley Hotel Location

The Hakuba Sunvalley Hotel is strategically situated in the picturesque Hakuba village, within Kitaazumi-gun, Nagano Prefecture. This prime location places you at the doorstep of some of Japan's most renowned ski resorts and natural wonders. While specific distances to major urban centers are not directly applicable in this mountainous region, the hotel is easily accessible via scenic routes, offering a true immersion into the Japanese Alps. The atmosphere surrounding Hakuba Sunvalley Hotel is one of serene natural beauty, with crisp mountain air and stunning vistas that change with the seasons. It's a place where you can truly disconnect and reconnect with nature, yet remain close to the vibrant activities that Hakuba is famous for. For those arriving from afar, the nearest major transit hub would be Nagano Station, from which onward travel to Hakuba is readily available.

Hakuba Sunvalley Hotel Facilities & Services

Facilities for guests at Hakuba Sunvalley Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • Enjoy a refreshing dip in the indoor swimming pool, open daily from 9:00 AM to 9:00 PM. (PHP 500 entrance fee for non-guests)
  • Indulge in a rejuvenating experience at the on-site spa and wellness center, offering various treatments from 10:00 AM to 8:00 PM. (Massages start at PHP 2,500)
  • Children will delight in the dedicated kids' club, available from 10:00 AM to 6:00 PM, offering engaging activities. (Complimentary for hotel guests)
  • Stay connected with complimentary Wi-Fi available throughout the hotel.
  • For guests arriving by car, ample free parking space is available.
  • A complimentary shuttle service operates to and from the main Hakuba train station during peak seasons.
  • The hotel offers a convenient laundry service, with prices available at the front desk.

Hakuba Sunvalley Hotel Room Types

A diverse range of accommodations awaits you, ensuring that the room types of Hakuba Sunvalley Hotel can meet the preferences of every traveler. Whether you're a solo adventurer, a couple seeking a romantic retreat, or a family on vacation, you'll find the perfect space to call your own.
  • Standard Twin Room:

    Offering comfortable bedding for two, these rooms typically feature a Garden View and are strictly non-smoking. Bathtub is not available in this room type.
  • Deluxe Double Room:

    A spacious room for couples, often with a choice of City View or Garden View. These rooms are non-smoking and may include a bathtub.
  • Family Suite:

    Designed for larger groups or families, these suites provide ample space and can accommodate multiple guests. Views may vary, and these rooms are non-smoking. A bathtub is usually included.
  • Japanese-Style Tatami Room:

    Experience traditional Japanese living in these serene rooms, featuring tatami mats and futon bedding. These rooms are non-smoking and do not typically have a bathtub.
Please note that pet-friendly rooms are not available at Hakuba Sunvalley Hotel.

Hakuba Sunvalley Hotel Dining & Restaurants

Savor exquisite culinary experiences at the Hakuba Sunvalley Hotel, where a variety of dining options are available to tantalize your taste buds.
  • The Mountain View Restaurant:

    Offering a delightful breakfast buffet from 7:00 AM to 9:30 AM, with an estimated price of PHP 1,200 per person. In the evenings, it transforms into a fine dining establishment serving a fusion of Japanese and Western cuisine. Dinner is served from 6:00 PM to 9:00 PM, with an average cost of PHP 3,500 per person.
  • The Alpine Bar:

    Unwind with a selection of local and international beverages from 5:00 PM to 11:00 PM. Light snacks are also available. Prices for drinks range from PHP 300 to PHP 800.
  • The Terrace Cafe:

    A casual spot for light meals, coffee, and pastries, open from 10:00 AM to 5:00 PM. Enjoy a coffee and pastry for approximately PHP 600.

Hakuba Sunvalley Hotel Nearby Attractions and Activities

The Hakuba region is a treasure trove of natural beauty and recreational opportunities, offering something for everyone.
  • Hakuba Goryu Ski Resort:

    Famous for its excellent powder snow and diverse slopes, it's a must-visit for winter sports enthusiasts.
  • Happo-One Ski Resort:

    One of the largest and most popular ski resorts in Hakuba, offering challenging terrain and stunning panoramic views.
  • Hakuba Olympic Museum:

    Learn about the history of the 1998 Winter Olympics held in Hakuba and explore exhibits related to winter sports.
  • Tsugaike Nature Park:

    A beautiful alpine wetland accessible by ropeway, offering breathtaking scenery and hiking trails during the warmer months.
  • Hakuba Valley:

    Explore the wider Hakuba Valley, a region renowned for its majestic mountains, hot springs, and outdoor adventure activities year-round.
If you are looking for other activities around Hakuba Sunvalley Hotel, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Hakuba Sunvalley Hotel from the Airport

Getting to the Hakuba Sunvalley Hotel is a straightforward process, with several convenient options available to suit your travel style and budget. The most common arrival point for international travelers is Narita International Airport (NRT) or Haneda Airport (HND) in Tokyo, followed by onward travel to Nagano.
  • Shinkansen (Bullet Train) and Local Train:

    From Tokyo Station, take the Hokuriku Shinkansen to Nagano Station (approximately 1.5 to 2 hours, around PHP 7,000). From Nagano Station, transfer to the JR Oito Line for Hakuba Station (approximately 1 hour, around PHP 1,000). The Hakuba Sunvalley Hotel is a short taxi or bus ride from Hakuba Station.
  • Airport Limousine Bus:

    Direct limousine buses operate from Narita and Haneda Airports to Hakuba during the ski season. This is a convenient option, with journey times varying from 3.5 to 5 hours and prices ranging from PHP 6,000 to PHP 8,000.
  • Private Airport Transfer:

    For ultimate convenience and comfort, consider booking a private airport transfer service. This service can be arranged in advance and offers door-to-door service directly to Hakuba Sunvalley Hotel. Prices can vary significantly based on the vehicle type and origin airport, typically starting from PHP 20,000. You can explore airport transfer services for more options.
  • Taxi:

    While possible, taking a taxi directly from Tokyo airports to Hakuba is a very long and expensive journey, generally not recommended. Local taxis are available from Hakuba Station.

Summary of Why You Should Choose to Stay at Hakuba Sunvalley Hotel

The Hakuba Sunvalley Hotel stands out as an exceptional choice for your next vacation, offering a perfect blend of comfort, convenience, and access to the stunning natural beauty of the Japanese Alps.
  • Prime Location:

    Situated in the heart of Hakuba, providing easy access to world-class ski resorts and outdoor activities.
  • Comfortable Accommodations:

    A variety of well-appointed rooms to suit different needs and preferences.
  • Excellent Facilities:

    Enjoy amenities such as a swimming pool, spa, and a dedicated kids' club.
  • Delicious Dining:

    Savor a range of culinary delights at the on-site restaurants and bar.
  • Exceptional Service:

    Experience warm Japanese hospitality and attentive service throughout your stay.
Discover the best Room availability at Hakuba Sunvalley Hotel and start planning your dream trip. For seamless Booking Hakuba Sunvalley Hotel, visit Traveloka. Book budget hotels in Chubu and Easily book domestic and international flights at low prices with Traveloka today!

All facilities in Hakuba Sunvalley Hotel

Entertainment Facility Hakuba Sunvalley Hotel
Entertainment Facility
Exterior Hakuba Sunvalley Hotel
Exterior
Others Hakuba Sunvalley Hotel
Others
Restaurant Hakuba Sunvalley Hotel
Restaurant

Sports and Recreations

  • Ski
  • Game room
  • Ski storage
  • Billiard

Public Facilities

  • Parking
  • Smoke-free area
  • Elevator

Family-friendly Facilities

  • Toys

Transportation

  • Ski shuttle

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking

Accessibilty

  • Disabled access friendly

Hotel Services

  • Luggage storage

Accommodation Policy & General Information in Hakuba Sunvalley Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, The front desk is open daily from 3:00 PM - 10:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check in by 6:30 PM to receive dinner.

Pets

Pets Not Allowed
Read All

General Information

Popular Facilities
Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hakuba Sunvalley Hotel
25
Another facilities in Hakuba Sunvalley Hotel
Ski, Game room, Ski storage, Billiard, Smoke-free area

Frequently asked question in Hakuba Sunvalley Hotel

What are available facilities at Hakuba Sunvalley Hotel?
There are top facilites at Hakuba Sunvalley Hotel such as Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hakuba Sunvalley Hotel?
The standard check-in time at Hakuba Sunvalley Hotel is starting from 15:00 - 22:00 while the latest check-out time is at Before 10:00
Does Hakuba Sunvalley Hotel provide breakfast?
Yes, Hakuba Sunvalley Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hakuba Sunvalley Hotel?
Hakuba Sunvalley Hotel is a 3.0-star hotel.
How many rooms are available at Hakuba Sunvalley Hotel?
Hakuba Sunvalley Hotel has 25 rooms in total.
See All

More Reviews from Other Guests in Hakuba Sunvalley Hotel

8.4
Very Good
From 55 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hakuba Sunvalley Hotel

Number of reviews per page
20
40
Top reviews
grant
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I LOVE HAKUBA SUN VALLEY HOTEL. From the second Kinoshita-san picked us up, the staff and management was not only attentive but extremely helpful and mindful of our needs. Next time I come to hakuba I will 200% be staying here again! MAHALO HAKUBA SUN VALLEY HOTEL
Andrea
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly and helpful staff but not around as much as I would like. The rooms are quite outdated and bathroom was not great. Toilet was running loud for a while after flushing but understood the facilities are not up to date . The room was quite cold and not enough blankets. Beds are old and room is small but it was expected.
JOSHUA
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel was fantastic - location is ideal for snow access with one lift across the road (10 metres) and another two within a short walk. The runs at the resort at perfect for early beginners, but easily connect to the gondola for more experienced riders. Location is too far from restaurants to walk, a shuttle or taxi is required. We didn't mind, the food at the hotel was great and we preferred the excellent snow access. Staff were really helpful, picking us up from Hakuba Goryu and dropping us off on the way out. The food was really good - a few rotating buffets for breakfast including different types of eggs (scrambled, poached, boiled, omelette) and sides like bacon or pork or sausages. Dinner was wonderful each night - something different and Japanese plated for us along with a buffet selection or sides. Bathroom was small but serviceable, room size was otherwise good. I read some of the really negative reviews before coming and it made me incorrectly worried about the hotel - we had a great experience and I don't understand those reviewers at all. This was a great lodge like experience right on the snow.
Read More
Jason
icon-with Friends
with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was functional but very tired/worn. A lot of smelly kerosene heaters to keep things warm, which was not great. I'm 6t'3" and couldn't shower in the tiny bathroom. There is a small functional onsen downstairs, opens at 16:00 but not really warm until about 17:00 o so. Breakfast is functional but pretty plain; not a lot of variety day to day. The family that runs it is LOVELY and very accommodating, I can't praise them enough for the service, but I'd call this a two star property at best.
Read More
Kyle
icon-Leisure
Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very accommodating and family run. Daily meals were fantastic. Rooms and especially the lobby areas need a bit of an upgrade. Great location to the lift though.
Murray
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The rooms were very clean and beds were nice and firm no dips in the bed. The staff were very helpful and resolved transport issues to the train station
Lisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had a wonderful stay. The staff were absolutely delightful and went out of their way to accommodate any requests including the dietary requirements of one person in our group. We were on the breakfast and dinner meal package and the options each day were fantastic, with a vast selection of European and Japanese options. One thing to note is that the hotel isn’t located in a town centre. Instead, it’s directly opposite a beginner lift in the Imori area, giving easy access to the slopes. The hotel itself is fairly basic, but it’s very clean and the staff more than make up for it with their warmth and helpfulness. There are free hot drinks in the foyer, an onsen, washing/drying facilities and the hotel will provide free transfers to train/bus station (or even to Lawsons/711 if you need supplies!) There’s also a games room with a pool table and table tennis. If you’re looking for nightlife, this probably isn’t the spot for you; but for a relaxed, comfortable tradtitonal Japanese ski stay, we couldn’t fault it.
Read More
Christian K
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff was very nice and very helpful. We arranged pick up and drop of from transportation hubs through them
Katherine
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Both Yuori and the other receptionist were very helpful and courteous during my stay. I injured myself skiing and Yuori was especially helpful with bags and transport.
Wee Hong
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

100% recommend! The staff are all super helpful. Breakfast and dinner are delicious! When we first arrived at Hakuba station, the hotel said they will arrange a pick up for us. The moment we stepped out of the station, the hotel staff was there waiting with a signage that made it easy for us to find. He was even willing to bring us to a nearby convenient store to buy stuff if needed, even though we didn't need to. At the hotel, we managed to get early check in which was great and allowed us to get our ski equipment and lesson for the kids at 2pm. The hotel staff was very helpful and pointed us to nearby places where we can quickly get our gear and lessons. We managed to get the last lesson slot for the day at Iimori with an English speaking instructor. For the next day, there were no more lessons available at Iimori but the hotel managed to helped us book the last Chinese speaking instructor at Hakuba Goryu, which was great. We can speak English and Chinese, but not that much of Japanese. The hotel staff was even so kind to send us over to Hakuba Goryu as we had two young kids, so we don't have to walk a bit to wait for the shuttle bus. On our last day, we used the new ski equipment rental shop right at the hotel and just walked across to the slopes to snowboard. We managed to get a morning session in after we check out and leave our bags with the hotel. After which the hotel staff send us to Hakuba station to catch our train! Thank you and loved our stay!
Read More
Osama
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

A wonderful stay. Great people. Fantastic breakfast + dinner. Right on the IImari ski lift.
Desiree
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We had a great stay at Hakuba Sun Valley. Our room was perfect - a mix of western bed with Japanese futons at the loft which the kids loved so much. The location is great - less than 5 min walking distance to the Iimori ski resort where we had our lessons. The staffs were wonderful, very friendly and helpful. I enjoyed the chat with them during breakfast and dinner, and they did their best to accommodate our dietary restrictions. The food was wonderful and really happy to be welcomed with dinner in an a cozy dining room after a long day of ski. They offered shuttle from/to the ski resort, but they even went all the way in offering us a lift when we needed to do a bit of errands, and we ended up having great conversation on the way from which we learned more about Hakuba, too! Heartfelt thanks to the staffs for the hospitality and wonderful experience! 素晴らしい体験と、温かいおもてなしをありがとうございました。
Read More
Ross
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

I visited Hakuba Sun Valley with my partner and 2 children and we LOVED it! The location is amazing, directly opposite the chair lift, and the staff were helpful, friendly and attentive. We will definitely be staying here again next season!
Brian
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Great location next to Goryu ski resort. Easy to get to Echoland nd other ski resorts on the bus services. Staff were very friendly and helpful.
Carolyn R
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Food was wonderful! Japanese style breakfast available and other delicious foods as well. Dinner had hot pot style dish as well as other buffet style foods.
Rob C
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

If you need a place to stay and there’s nothing else available this will do. The main light switch as you enter our room was kept on with a toothbrush stuck into the socket LOL. Great staff! Excellent service from the front desk but it’s a rundown older Hotel that basis its prices off of convenience to the beginner lift.
Gavin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

The staff at this property are unbelievable. They go out of their way for you. The hotel has pretty much ski in, with access to the chair lift right outside the front door. Dinner is amazing, breakfast is not as good, but has plenty on offer with fruits, hot and cold options. The onsen downstairs was renovated whilst we were staying there and looks great, much more inviting. Access to the Hakuba Valley Shuttle just up the road, walkable. Although the idea of sleeping on a mattress on the floor and living out of suitcases was not appealing at first we got used to it, and ended up enjoying our stay thoroughly.
Read More
Snezana
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Ski Slopes outside your door.
Simon
icon-Leisure
Leisure
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Great location for skiing.
Rachel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Stayed here for 4 nights and it was the perfect spot for skiing. Just opposite the beginner slope chair lift and only a short walk from the ski school. The staff were excellent and very welcoming, especially the man at reception. We really appreciated the buffet dinner after long days of skiing. Would definitely recommend booking a stay here. Rooms are very cosy and beds are comfy.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hakuba Sunvalley Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 55 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hakuba Sunvalley Hotel

Number of reviews per page
20
40
Top reviews
grant
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I LOVE HAKUBA SUN VALLEY HOTEL. From the second Kinoshita-san picked us up, the staff and management was not only attentive but extremely helpful and mindful of our needs. Next time I come to hakuba I will 200% be staying here again! MAHALO HAKUBA SUN VALLEY HOTEL
Andrea
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly and helpful staff but not around as much as I would like. The rooms are quite outdated and bathroom was not great. Toilet was running loud for a while after flushing but understood the facilities are not up to date . The room was quite cold and not enough blankets. Beds are old and room is small but it was expected.
JOSHUA
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel was fantastic - location is ideal for snow access with one lift across the road (10 metres) and another two within a short walk. The runs at the resort at perfect for early beginners, but easily connect to the gondola for more experienced riders. Location is too far from restaurants to walk, a shuttle or taxi is required. We didn't mind, the food at the hotel was great and we preferred the excellent snow access. Staff were really helpful, picking us up from Hakuba Goryu and dropping us off on the way out. The food was really good - a few rotating buffets for breakfast including different types of eggs (scrambled, poached, boiled, omelette) and sides like bacon or pork or sausages. Dinner was wonderful each night - something different and Japanese plated for us along with a buffet selection or sides. Bathroom was small but serviceable, room size was otherwise good. I read some of the really negative reviews before coming and it made me incorrectly worried about the hotel - we had a great experience and I don't understand those reviewers at all. This was a great lodge like experience right on the snow.
Read More
Jason
icon-with Friends
with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was functional but very tired/worn. A lot of smelly kerosene heaters to keep things warm, which was not great. I'm 6t'3" and couldn't shower in the tiny bathroom. There is a small functional onsen downstairs, opens at 16:00 but not really warm until about 17:00 o so. Breakfast is functional but pretty plain; not a lot of variety day to day. The family that runs it is LOVELY and very accommodating, I can't praise them enough for the service, but I'd call this a two star property at best.
Read More
Kyle
icon-Leisure
Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very accommodating and family run. Daily meals were fantastic. Rooms and especially the lobby areas need a bit of an upgrade. Great location to the lift though.
Murray
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The rooms were very clean and beds were nice and firm no dips in the bed. The staff were very helpful and resolved transport issues to the train station
Lisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had a wonderful stay. The staff were absolutely delightful and went out of their way to accommodate any requests including the dietary requirements of one person in our group. We were on the breakfast and dinner meal package and the options each day were fantastic, with a vast selection of European and Japanese options. One thing to note is that the hotel isn’t located in a town centre. Instead, it’s directly opposite a beginner lift in the Imori area, giving easy access to the slopes. The hotel itself is fairly basic, but it’s very clean and the staff more than make up for it with their warmth and helpfulness. There are free hot drinks in the foyer, an onsen, washing/drying facilities and the hotel will provide free transfers to train/bus station (or even to Lawsons/711 if you need supplies!) There’s also a games room with a pool table and table tennis. If you’re looking for nightlife, this probably isn’t the spot for you; but for a relaxed, comfortable tradtitonal Japanese ski stay, we couldn’t fault it.
Read More
Christian K
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff was very nice and very helpful. We arranged pick up and drop of from transportation hubs through them
Katherine
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Both Yuori and the other receptionist were very helpful and courteous during my stay. I injured myself skiing and Yuori was especially helpful with bags and transport.
Wee Hong
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

100% recommend! The staff are all super helpful. Breakfast and dinner are delicious! When we first arrived at Hakuba station, the hotel said they will arrange a pick up for us. The moment we stepped out of the station, the hotel staff was there waiting with a signage that made it easy for us to find. He was even willing to bring us to a nearby convenient store to buy stuff if needed, even though we didn't need to. At the hotel, we managed to get early check in which was great and allowed us to get our ski equipment and lesson for the kids at 2pm. The hotel staff was very helpful and pointed us to nearby places where we can quickly get our gear and lessons. We managed to get the last lesson slot for the day at Iimori with an English speaking instructor. For the next day, there were no more lessons available at Iimori but the hotel managed to helped us book the last Chinese speaking instructor at Hakuba Goryu, which was great. We can speak English and Chinese, but not that much of Japanese. The hotel staff was even so kind to send us over to Hakuba Goryu as we had two young kids, so we don't have to walk a bit to wait for the shuttle bus. On our last day, we used the new ski equipment rental shop right at the hotel and just walked across to the slopes to snowboard. We managed to get a morning session in after we check out and leave our bags with the hotel. After which the hotel staff send us to Hakuba station to catch our train! Thank you and loved our stay!
Read More
Osama
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

A wonderful stay. Great people. Fantastic breakfast + dinner. Right on the IImari ski lift.
Desiree
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We had a great stay at Hakuba Sun Valley. Our room was perfect - a mix of western bed with Japanese futons at the loft which the kids loved so much. The location is great - less than 5 min walking distance to the Iimori ski resort where we had our lessons. The staffs were wonderful, very friendly and helpful. I enjoyed the chat with them during breakfast and dinner, and they did their best to accommodate our dietary restrictions. The food was wonderful and really happy to be welcomed with dinner in an a cozy dining room after a long day of ski. They offered shuttle from/to the ski resort, but they even went all the way in offering us a lift when we needed to do a bit of errands, and we ended up having great conversation on the way from which we learned more about Hakuba, too! Heartfelt thanks to the staffs for the hospitality and wonderful experience! 素晴らしい体験と、温かいおもてなしをありがとうございました。
Read More
Ross
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

I visited Hakuba Sun Valley with my partner and 2 children and we LOVED it! The location is amazing, directly opposite the chair lift, and the staff were helpful, friendly and attentive. We will definitely be staying here again next season!
Brian
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Great location next to Goryu ski resort. Easy to get to Echoland nd other ski resorts on the bus services. Staff were very friendly and helpful.
Carolyn R
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Food was wonderful! Japanese style breakfast available and other delicious foods as well. Dinner had hot pot style dish as well as other buffet style foods.
Rob C
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

If you need a place to stay and there’s nothing else available this will do. The main light switch as you enter our room was kept on with a toothbrush stuck into the socket LOL. Great staff! Excellent service from the front desk but it’s a rundown older Hotel that basis its prices off of convenience to the beginner lift.
Gavin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

The staff at this property are unbelievable. They go out of their way for you. The hotel has pretty much ski in, with access to the chair lift right outside the front door. Dinner is amazing, breakfast is not as good, but has plenty on offer with fruits, hot and cold options. The onsen downstairs was renovated whilst we were staying there and looks great, much more inviting. Access to the Hakuba Valley Shuttle just up the road, walkable. Although the idea of sleeping on a mattress on the floor and living out of suitcases was not appealing at first we got used to it, and ended up enjoying our stay thoroughly.
Read More
Snezana
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Ski Slopes outside your door.
Simon
icon-Leisure
Leisure
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Great location for skiing.
Rachel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Stayed here for 4 nights and it was the perfect spot for skiing. Just opposite the beginner slope chair lift and only a short walk from the ski school. The staff were excellent and very welcoming, especially the man at reception. We really appreciated the buffet dinner after long days of skiing. Would definitely recommend booking a stay here. Rooms are very cosy and beds are comfy.
Read More
Number of reviews per page
20
40