Dear Mr./Mrs. ke*d, Warm greetings from Hotel Grand Zuri Ketapang, Thank you for making our hotel your main choice to stay and for sharing your impressions, especially regarding the condition of the room, cleanliness, cool AC and the best service provided by our team. Glad to know that the facilities and services we provide can meet your expectations and make your stay comfortable and enjoyable. Once again, thank you for the recommendation given, we are happy to look forward to your arrival to stay again at Hotel Grand Zuri Ketapang on another occasion. Best regards, Yanuar Kurniawan. General Manager