8.7
Very Good
From 563 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.8

Service and Facilites

8.8

People often mention about Grand Zuri Ketapang
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Bedroom (28)
Bathroom (27)
Surroundings (26)
Staff Friendliness (26)
Hotel Area (25)
Ambiance (24)
Room Space (23)
Distance to City Center (22)
Accessibility (22)
Wifi (19)
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Traveler Reviews Grand Zuri Ketapang

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Customer reviews
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Sukianto C.
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9.7
/10
Reviewed 1 week(s) ago
Ok everything, only the shower hose is leaking
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Verified Traveler
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10.0
/10
Reviewed 2 week(s) ago
A stay at Grand Zury Ketapang is special thanks to the quality of its rooms. Cleanliness is meticulously maintained, creating a comfortable atmosphere. The soft, comfortable bed with supportive pillows ensures a quality rest and rejuvenates after a long day of activities. The beautiful views from the rooms add to the appeal. The panoramic view of Ketapang city, enjoyed from the windows, creates a calm and peaceful atmosphere. The combination of cleanliness, comfort, and beautiful views makes a stay at Grand Zury Ketapang unforgettable.
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Dede H.
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
Grand Zury Ketapang, with its strategic location in the heart of Ketapang City, is always my top choice. Every time I stay, I always request a room with a stunning natural view. The beautiful views of the sky and the houses in the morning and evening are always a treat. The sounds of birds flying, the cloudy or clear skies, and the sunset and dawn all create an unforgettable experience. At night, the twinkling lights of the residential areas create a refreshing and calming scene. The comfort of the soft bed, along with the cleanliness and brightness of the room, further enhance my stay at this hotel.
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N***y
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Business
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9.4
/10
Reviewed 5 week(s) ago
The room is clean and the hotel staff is really friendly.
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Dede H.
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10.0
/10
Reviewed 7 week(s) ago
Every time I step foot in Ketapang, Grand Zury is always my top choice. Its strategic location in the heart of the city makes it easy to access everything, but one thing always keeps me coming back: the view from my room. I always book a room with a view of City Mall. It's no wonder, from there, the skyline and the houses are beautifully displayed, especially in the morning and evening. Birds flit among the clouds, sometimes overcast, sometimes clear, creating a harmony that soothes the soul. The dawn sky, with its soft hues, or the dramatic sunset, always manages to captivate me. The evenings are equally enchanting. The twinkling lights of the residential areas create a fresh and vibrant panorama. It's like watching the stars spread out below. Besides the eye-pleasing view, the comfort of the room is also a plus. The soft bed, clean, and bright room make me feel at home and relaxed. Grand Zury Ketapang isn't just a place to stay, but also a place to enjoy the beauty of the city from a different perspective.
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C***n
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Staycation
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8.5
/10
Reviewed 7 week(s) ago
This 3-star hotel is highly recommended, comfortable, clean, and has a variety of delicious food.
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Dede H.
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10.0
/10
Reviewed 9 week(s) ago
Staying at the Grand Zuri Ketapang Hotel on August 9-10, 2025, was an unforgettable experience. Its strategic location in the city center provides easy access to various attractions in Ketapang. My favorite thing was the view from my hotel room. The large windows offered a stunning panorama of Ketapang, especially at night with the city lights sparkling. The hotel staff was very friendly and helpful, making me feel right at home. The hotel room was also very clean and comfortable, equipped with modern amenities that made my stay even more enjoyable. In short, the Grand Zuri Ketapang Hotel is the perfect place for a staycation and relaxation. I will definitely return!
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Dede H.
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Staycation
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8.5
/10
Reviewed 11 week(s) ago
As usual, the view is great, and the breakfast food is delicious.
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Accommodation's Reply
31 Jul 2025
Dear Mr. Dede H, Warm greetings from Hotel Grand Zuri Ketapang. Thank you for your review of our hotel. We look forward to welcoming you back to Hotel Grand Zuri Ketapang in the future. Best regards, Ary Guna, General Manager
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Jimmy A. W.
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Business
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9.7
/10
Reviewed 12 week(s) ago
The service is excellent, the rooms are clean and tidy. For coffee lovers, it's just a short walk across the street. Access is very convenient. Grand Zuri is truly excellent.
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Accommodation's Reply
27 Jul 2025
Dear Mr. Jimmy A. W., Warm greetings from Hotel Grand Zuri Ketapang. Thank you for your review of our hotel. We look forward to welcoming you back to Hotel Grand Zuri Ketapang in the future. Best regards, Ary Guna, General Manager
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Dede H.
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Staycation
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8.5
/10
Reviewed 13 week(s) ago
The hotel staff is friendly, the atmosphere is nice, the lighting is bright, the view is beautiful, the sound is tight, but what I like most is the view in the morning and evening.
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Accommodation's Reply
16 Jul 2025
Dear Mr. Dede H, Warm greetings from Hotel Grand Zuri Ketapang. Thank you for your review of our hotel. We look forward to welcoming you back to Hotel Grand Zuri Ketapang in the future. Best regards, Ary Guna
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a***i
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Staycation
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10.0
/10
Reviewed 17 week(s) ago
friendly hotel staff, strategic location
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1 people find it helpful
Accommodation's Reply
21 Jun 2025
Dear Mr. A*i, Warm greetings from Hotel Grand Zuri Ketapang, Thank you for your rating and impressions that you have shared about the strategic location of the hotel and the service from our friendly hotel team. Glad to know that the condition of the hotel and the services that we have provided can meet your standards and expectations. Once again, thank you for the recommendation, we are happy to look forward to welcoming you back to stay at Hotel Grand Zuri Ketapang on another occasion. Best regards, Yanuar Kurniawan. General Manager
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S***t
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Business
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9.4
/10
Reviewed 17 week(s) ago
Satisfactory service and friendly staff. I stayed 4 nights and I recommend.
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Accommodation's Reply
16 Jun 2025
Dear Mr. S*t, Warm greetings from Hotel Grand Zuri Ketapang, Thank you for choosing to stay with us for 4 nights and taking the time to write your impressions after staying especially regarding the service and friendliness of our hotel team. Glad to know that what we have provided can meet your standards and expectations. Once again, thank you for the recommendation given, we are happy to look forward to your arrival to stay again at Hotel Grand Zuri Ketapang at another time and opportunity. Best regards, Yanuar Kurniawan. General Manager.
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Guest
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Staycation
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10.0
/10
Reviewed 18 week(s) ago
I often stay at Hotel Grand Zury Ketapang every weekend. The room is always clean, the bed is comfortable, and I always book a smoking room. The view from the window is quite nice, especially in the afternoon. This hotel is a comfortable place to unwind.
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Accommodation's Reply
11 Jun 2025
Warm greetings from Hotel Grand Zuri Ketapang, Thank you for your trust in continuing to make our hotel your main choice for staying during the weekend in Ketapang. We also thank you for the reviews and impressions shared, especially regarding the condition of the rooms and beds which are clean and comfortable as well as the beautiful views from inside the room. We are pleased to know that the facilities we provide can meet your expectations and make you feel comfortable while staying at our hotel. We use this as motivation to continue to provide the best for all our guests. Once again, thank you for the positive recommendations given, we are happy to look forward to welcoming you back to Hotel Grand Zuri Ketapang at another time and opportunity. Best regards, Yanuar Kurniawan. General Manager
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Reni
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Leisure
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9.4
/10
Reviewed 19 week(s) ago
the food is varied. the salad menu is too little he...he...
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Accommodation's Reply
02 Jun 2025
Dear Mrs. Reni, Warm greetings from Hotel Grand Zuri Ketapang, Thank you for your trust in choosing our hotel as your main choice to stay while in Ketapang. Thank you also for the positive impressions shared regarding the variety of food during breakfast at Cerenti restaurant. We apologize for the inconvenience that you still experience due to the lack of salad menu that we serve. We make this our top priority to be fixed immediately in order to provide the best for all our guests. Mrs. Reni, once again thank you for your input and recommendations. We are happy to look forward to your arrival to stay again at Hotel Grand Zuri Ketapang on another occasion. Best regards,. Yanuar Kurniawan. General Manager
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K***d
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Business
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8.5
/10
Reviewed 22 week(s) ago
Comfortable, cold AC, good service, clean hotel
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Accommodation's Reply
02 Jun 2025
Dear Mr./Mrs. ke*d, Warm greetings from Hotel Grand Zuri Ketapang, Thank you for making our hotel your main choice to stay and for sharing your impressions, especially regarding the condition of the room, cleanliness, cool AC and the best service provided by our team. Glad to know that the facilities and services we provide can meet your expectations and make your stay comfortable and enjoyable. Once again, thank you for the recommendation given, we are happy to look forward to your arrival to stay again at Hotel Grand Zuri Ketapang on another occasion. Best regards, Yanuar Kurniawan. General Manager
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H***y
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Leisure
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9.4
/10
Reviewed 26 week(s) ago
the room is spacious the water is clean. overall great experiences staying there
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Accommodation's Reply
16 Jul 2025
Dear Sir/Madam, Warm greetings from Hotel Grand Zuri Ketapang. Thank you for your review of our hotel. We look forward to welcoming you back to Hotel Grand Zuri Ketapang in the future. Best regards, Ary Guna
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D***e
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Leisure
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9.1
/10
Reviewed 29 week(s) ago
Food variety needs to be increased, there is less variety & taste too.
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Accommodation's Reply
16 Jul 2025
Dear Sir/Madam, Warm greetings from Hotel Grand Zuri Ketapang. Thank you for your review of our hotel. This will certainly serve as a basis for evaluation and improvement to enhance the quality of our service to our guests. Thank you for your input. We look forward to welcoming you back to Hotel Grand Zuri Ketapang on another occasion. Best regards, Ary Guna, General Manager
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Iwan P.
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Business
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10.0
/10
Reviewed 35 week(s) ago
The hotel staff is very friendly, communicative and prompt in providing services.
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2 people find it helpful
Accommodation's Reply
13 Feb 2025
Dear Mr. Iwan P., Thank you for being our loyal guest and continuing to choose Hotel Grand Zuri as your main choice to stay while in Ketapang. Thank you also for the positive assessment given to our friendly, communicative and agile staff in providing services. This is an additional motivation to continue to provide the best for all our guests. Mr. Iwan, once again thank you for the recommendation given, we are happy to look forward to your arrival to stay again at our Hotel on the next occasion when you are in Ketapang. Best regards,. Yanuar Kurniawan. General Manager
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Taupan A. P.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
Have stayed here several times, the staff service is friendly, the food is quite varied and the taste of the food is delicious. 😊👍
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Accommodation's Reply
09 Feb 2025
Dear Mr. Taupan AP, Warm greetings from Hotel Grand Zuri Ketapang, Thank you for being a loyal guest and staying several times at our Hotel. We also thank you for being willing to give an assessment of the variety and taste of food as well as the hospitality and service of our staff. All positive assessments that you share will be our motivation to continue to provide the best facilities and services for all our guests. Mr. Taupan, once again thank you for the recommendation given, we are happy to look forward to your arrival to stay again at Hotel Grand Zuri on your next arrival in Ketapang. Best regards, Yanuar Kurniawan. General Manager
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Vincentius G. D.
icon-Business
Business
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9.1
/10
Reviewed 36 week(s) ago
Best hotel at Ketapang. I stay for Business trip
1 people find it helpful
Accommodation's Reply
05 Feb 2025
Dear Mr. Vincentius G. D., Warmest greeting from Hotel Grand Zuri Ketapang, Thank you for stay with us and give a good review about our hotel. We’re delighted to hear that you enjoyed your stay at Grand Zuri Ketapang during your business trip. Providing a comfortable and pleasant experience for our guests is our top priority. We look forward to welcoming you back on your next visit. Best Regards, Yanuar Kurniawan General Manager
Number of reviews per page
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