Does Grand Zuri Ketapang provide airport transfer?

Yes, Grand Zuri Ketapang provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Grand Zuri Ketapang?

Grand Zuri Ketapang is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

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Grand Zuri Ketapang

Name: Grand Zuri Ketapang
Address: Jalan DI PANJAITAN, NO. 88, SAMPIT, DELTA PAWAN, Delta Pawan, Ketapang, Kalimantan Barat, Indonesia, 78811, Jalan DI PANJAITAN, NO. 88, SAMPIT, DELTA PAWAN, Kalimantan Barat, 78811, Indonesia
Rating: 8.8

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8.8

/10

Very Good

696 reviews

What Guests Say About Their Stay

C***a

10.0

/ 10

The location is close, easy to get anywhere, the staff are friendly, the service is good, the food is also delicious, the place is quiet and not noisy, it's good for staying overnight while working.

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Dede H.

10.0

/ 10

Every time I step foot in Ketapang, Grand Zury is always my top choice. Its strategic location in the heart of the city makes it easy to access everything, but one thing always keeps me coming back: the view from my room. I always book a room with a view of City Mall. It's no wonder, from there, the skyline and the houses are beautifully displayed, especially in the morning and evening. Birds flit among the clouds, sometimes overcast, sometimes clear, creating a harmony that soothes the soul. The dawn sky, with its soft hues, or the dramatic sunset, always manages to captivate me. The evenings are equally enchanting. The twinkling lights of the residential areas create a fresh and vibrant panorama. It's like watching the stars spread out below. Besides the eye-pleasing view, the comfort of the room is also a plus. The soft bed, clean, and bright room make me feel at home and relaxed. Grand Zury Ketapang isn't just a place to stay, but also a place to enjoy the beauty of the city from a different perspective.

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Dede H.

10.0

/ 10

Staying at the Grand Zuri Ketapang Hotel on August 9-10, 2025, was an unforgettable experience. Its strategic location in the city center provides easy access to various attractions in Ketapang. My favorite thing was the view from my hotel room. The large windows offered a stunning panorama of Ketapang, especially at night with the city lights sparkling. The hotel staff was very friendly and helpful, making me feel right at home. The hotel room was also very clean and comfortable, equipped with modern amenities that made my stay even more enjoyable. In short, the Grand Zuri Ketapang Hotel is the perfect place for a staycation and relaxation. I will definitely return!

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Dede H.

10.0

/ 10

I often stay at Hotel Grand Zury Ketapang every weekend. The room is always clean, the bed is comfortable, and I always book a smoking room. The view from the window is quite nice, especially in the afternoon. This hotel is a comfortable place to unwind.

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Santi O.

9.7

/ 10

Fast and speedy check in and out, comfort, clean, spacious room, friendly staff and various breakfast menu. Highly recommended to those visiting Ketapang. Thanks, Grand Zuri.

In the Area

See Map

Jalan DI PANJAITAN, NO. 88, SAMPIT, DELTA PAWAN, Delta Pawan, Ketapang, Kalimantan Barat, Indonesia, 78811

Main Facilities

Laundry service

Parking

Airport transfer

Restaurant

Luggage storage

Elevator

Grand Zuri Ketapang is a 3-star hotels that has been welcoming guests since 2020. The accommodation went through a renovation in 2020. Grand Zuri Ketapang is part of Grand Zuri under Zuri Hotel Indonesia. There are 101 rooms spread across 6 floors.

Grand Zuri Ketapang Address: Map & Location

Jalan DI PANJAITAN, NO. 88, SAMPIT, DELTA PAWAN, Delta Pawan, Ketapang, Kalimantan Barat, Indonesia, 78811

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Discover More About Grand Zuri Ketapang

General Information

Location

Located at Jalan DI PANJAITAN, NO. 88, SAMPIT, DELTA PAWAN in Ketapang, Indonesia. Those looking to explore will find Ketapang Park, Air Mati Beach, and Ketapang asli mandor nearby. Closest airport is Ketapang(Rahadi Usman) Airport (KTG), 1.845 km away from the accommodation.

Facilities & Amenities

Grand Zuri Ketapang has Laundry service, Parking, Airport transfer, Restaurant, Luggage storage, and more.

Business Facilities

For guests traveling for work, Grand Zuri Ketapang has Meeting facilities available on-site.

Contact

Email: reservation.ketapang@grandzuri.com
Phone number: +625343062888
Website: WWW.ZHMHOTELS.COM/HOTEL/GRAND-ZURI-KETAPANG/

All facilities in Grand Zuri Ketapang

Others

Guest Services

Bellboy service
Multilingual staff
Newspaper in lobby
Wedding service
Luggage storage
Laundry Service
24-hour security
Front desk
Concierge
24-hour front desk

Meals & Dining

Breakfast
Breakfast buffet

Public Facilities

Room service
Restaurant
Elevator
Safety deposit box

Connectivity

Wi-Fi
Wi-Fi in public areas

Accommodation Facilities

Smoking area
Car park

Transportation

Airport transfer

Business Facilities

Meeting facilities

Accommodation Policy & General Information in Grand Zuri Ketapang

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Pets

Pets are not allowed in the accommodation.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Grand Zuri Ketapang	101
Number of floors in Grand Zuri Ketapang	6
Another facilities in Grand Zuri Ketapang	Bellboy service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Grand Zuri Ketapang

What Time is Check In & Check Out at Grand Zuri Ketapang?

Check-in time at Grand Zuri Ketapang is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Grand Zuri Ketapang provide breakfast?

Yes, Grand Zuri Ketapang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Grand Zuri Ketapang?

Grand Zuri Ketapang is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Grand Zuri Ketapang have?

Grand Zuri Ketapang has 6 floors.

How many rooms are available at Grand Zuri Ketapang?

Grand Zuri Ketapang has 101 rooms in total.

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More Reviews from Other Guests in Grand Zuri Ketapang

Overall Ratings & Reviews Grand Zuri Ketapang

Traveloka (693)

Other sources (3)

8.8

Very Good

From 693 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about Grand Zuri Ketapang

All

Bedroom (36)

Staff Friendliness (34)

Bathroom (34)

Surroundings (32)

Room Space (32)

Distance to City Center (31)

Ambiance (31)

Hotel Area (31)

Accessibility (27)

Taste (27)

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Traveler Reviews Grand Zuri Ketapang

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Customer reviews

T***a

10.0

/10

Reviewed 7 week(s) ago

Thanks, I can try to check in early.

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Accommodation's Reply

30 Sep 2026

Dear Valued Guest, Thank you for your review and compliments. We are happy to accommodate your request for early check-in, subject to room availability. We hope you enjoyed your stay at Grand Zuri Ketapang and we look forward to welcoming you back to Grand Zuri Ketapang by ZHM again. Sincerely, Adrian Alfiandi, General Manager

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T***s

8.5

/10

Reviewed 8 week(s) ago

Close access, easy to find food.

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Accommodation's Reply

13 Sep 2026

Dear Valued Guest, Thank you for taking the time to write a positive review about Grand Zuri Ketapang by CHM. We are delighted to hear that the hotel's excellent location and easy access to the various restaurants around the hotel made your stay comfortable. We look forward to welcoming you back to Grand Zuri Ketapang and providing you with the best service on your next visit. Sincerely, Adrian Alfiandi, General Manager

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N***y

9.7

/10

Reviewed 15 week(s) ago

Friendly service and complete facilities.

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1 people find it helpful

Accommodation's Reply

30 Jul 2026

Dear Valued Guest, Thank you for taking the time to write a positive review about your stay at Grand Zuri Ketapang by CHM. We are delighted to hear that you were satisfied with the friendly service from our team and the comprehensive facilities we provided. Guest satisfaction is our top priority, and such compliments motivate our entire team to continue striving for the best possible service. We look forward to welcoming you back on your next stay and providing you with an even better experience. Sincerely, Adrian Alfiandi, General Manager

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Frengky Y.

8.5

/10

Reviewed 16 week(s) ago

Clean hotel, friendly hotel staff.

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Accommodation's Reply

15 Jul 2026

Dear Mr. Frenkie, Thank you for taking the time to write a positive review about Grand Zuri Ketapang Hotel. We are delighted to hear that you found our hotel clean and received friendly service from all our staff. Your compliments motivate us to strive for the best possible service for all our guests. We hope to welcome you back to Grand Zuri Ketapang Hotel on your next visit. Sincerely, Adrian Alfiandi, General Manager

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Frengky Y.

8.5

/10

Reviewed 16 week(s) ago

Clean hotel, comfortable service.

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Accommodation's Reply

15 Jul 2026

Dear Mr. Frenkie Y., Thank you for taking the time to write a positive review about Grand Zuri Ketapang Hotel. We are delighted to hear that you found our hotel clean and received friendly service from all our staff. This compliment motivates us to continue striving to provide the best possible service to all our guests. We hope to welcome you back to Grand Zuri Ketapang Hotel on your next visit. Sincerely, Adrian Alfiandi, General Manager

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Sapta P.

6.9

/10

Reviewed 16 week(s) ago

Except for the AC condition and water condition, other items were still OK.

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Accommodation's Reply

15 Jul 2026

Dear Ms Sapta P, Thank you for taking the time to share your feedback following your stay at Grand Zuri Ketapang. We appreciate your comments and are pleased to know that, overall, your stay met your expectations. We sincerely apologize for the inconvenience caused by the air conditioning and water condition. Please rest assured that your feedback has been shared with our Engineering team for immediate inspection and improvement to ensure a more comfortable experience for all our guests. We truly value your input and hope to have the opportunity to welcome you back and provide you with a much better stay in the future. Warm regards, Adrian Alfiandi General Manager

S***O

10.0

/10

Reviewed 17 week(s) ago

Clean and nice, fast service.

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Accommodation's Reply

10 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at Grand Zuri Ketapang Hotel. We are delighted that you found our hotel clean, the service prompt, and the experience satisfying. Your compliments motivate our entire team to continue striving to maintain the quality of service and comfort for all our guests. We hope to welcome you back to Grand Zuri Ketapang Hotel in the future. Sincerely, Adrian Alfiandi, General Manager, Grand Zuri Ketapang Hotel

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Verified Traveler

9.7

/10

Reviewed 18 week(s) ago

Clean hotel and friendly staff

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Accommodation's Reply

10 Jul 2026

Dear Valued Guest, Thank you for your positive review of Grand Zuri Ketapang Hotel. We are delighted to hear that you found our hotel clean and our staff friendly. Guest satisfaction is our top priority, and we will share your compliments with our entire team to inspire us to continue providing the best service. We hope to welcome you back to Grand Zuri Ketapang Hotel on your next visit. Sincerely, Adrian Alfiandi, General Manager, Grand Zuri Ketapang Hotel

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A***l

9.7

/10

Reviewed 22 week(s) ago

The hotel is quite good, clean, and the service is friendly.

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Accommodation's Reply

10 Jul 2026

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y***e

Business

9.7

/10

Reviewed 23 week(s) ago

Comfortable and clean hotel, friendly staff.

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Accommodation's Reply

10 Jul 2026

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Totok P.

Business

8.8

/10

Reviewed 25 week(s) ago

The receptionist and staff are ok. Cleanliness and tidiness are ok.

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Accommodation's Reply

10 Jul 2026

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y***e

Business

10.0

/10

Reviewed 34 week(s) ago

Comfortable hotel, good service, very friendly staff, delicious breakfast menu.

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Accommodation's Reply

10 Jul 2026

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N***y

Transit

8.2

/10

Reviewed 34 week(s) ago

One of the hotels that is an option if you are transiting in Sintang.

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Accommodation's Reply

10 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are honored that Grand Zuri Ketapang Hotel was one of your choices during your travels. Your trust and support mean a great deal to us, and we will continue to strive to provide the best service and comfort to all our guests. We hope to welcome you back on your next visit and provide you with an even more memorable stay. Sincerely, Adrian Alfiandi, General Manager, Grand Zuri Ketapang Hotel

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Naufal M. Z.

Business

10.0

/10

Reviewed 35 week(s) ago

Value for money hotel in Ketapang, close to everywhere

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Accommodation's Reply

30 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at Grand Zuri Ketapang by CHM. We are delighted to hear that you found our hotel to be excellent value for money, with its superb location providing easy access to Ketapang's business centers, restaurants, and attractions. Your positive review motivates our entire team to continue striving to provide quality service, comfort, and outstanding accommodations to all our guests. We appreciate your trust and hope to welcome you back to Grand Zuri Ketapang on your next visit. We hope to remain your first choice for every visit to Ketapang. Sincerely, Adrian Alfiandi, General Manager

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JHL T. I.

8.5

/10

Reviewed 36 week(s) ago

Good for staying, comfortable and nice hotel.

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Accommodation's Reply

30 Jul 2026

Dear Valued Guest, Thank you for taking the time to review your stay at Grand Zuri Ketapang by CHM. We are delighted to hear that you enjoyed your comfortable and memorable stay. Your review, describing our hotel as an excellent and comfortable place to stay, is a source of pride and motivates our entire team to continue striving to maintain the quality of our services and facilities. We hope to welcome you back to Grand Zuri Ketapang on your next visit and provide you with an even better stay experience. Sincerely, Adrian Alfiandi, General Manager

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S***y

Business

9.4

/10

Reviewed 36 week(s) ago

Nice hotel in the city center, close to everything. Clean rooms.

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Accommodation's Reply

30 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at Grand Zuri Ketapang by CHM. We are delighted to hear that you appreciated our central location, which allows you easy access to all that Ketapang has to offer. We also appreciate your compliments on the cleanliness of our rooms, as maintaining cleanliness and comfort is one of our highest priorities. Your positive review is an encouragement to our entire team to provide the best service and a memorable stay for all our guests. We hope to welcome you back to Grand Zuri Ketapang on your next visit and provide you with an even more memorable experience. Sincerely, Adrian Alfiandi, General Manager

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C***a

Business

10.0

/10

Reviewed 40 week(s) ago

The location is close, easy to get anywhere, the staff are friendly, the service is good, the food is also delicious, the place is quiet and not noisy, it's good for staying overnight while working.

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Accommodation's Reply

30 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at Grand Zuri Ketapang by CHM. We are delighted to hear that you enjoyed our hotel's location, which made it easy to travel around Ketapang. We also appreciate your compliments on the friendliness of our staff, the quality of service, and the delicious food we served. We are pleased to know that the hotel's tranquil and comfortable atmosphere met your needs, whether for relaxation or work. Your positive review is an encouragement to our entire team in providing the best service and creating memorable stays for all our guests. We look forward to welcoming you back to Grand Zuri Ketapang on your next visit and providing you with an even better experience. Sincerely, Adrian Alfiandi, General Manager

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F***s

Staycation

8.3

/10

Reviewed 47 week(s) ago

I was given a smoking room even though I don't like the smell of cigarettes. It was really hard to breathe just smelling the room.

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1 people find it helpful

Accommodation's Reply

30 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at Grand Zuri Ketapang by CHM. We apologize for any inconvenience you may have experienced regarding the condition of your room. We understand that the smell of cigarette smoke can be uncomfortable, especially for guests who are unfamiliar with or dislike rooms where someone has smoked. This is certainly not an experience we wish for our guests. We have noted your feedback and will forward it to our team to ensure that your requests regarding your room, particularly your request for a non-smoking room, are met with due diligence. We greatly appreciate this opportunity for continued improvement. We look forward to welcoming you back to Grand Zuri Ketapang and providing you with an even more comfortable stay that meets your expectations. Sincerely, Adrian Alfiandi, General Manager

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Verified Traveler

Business

9.4

/10

Reviewed 50 week(s) ago

Good hotel for a long stay for a business visit.

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Accommodation's Reply

13 Sep 2026

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A***m

10.0

/10

Reviewed 50 week(s) ago

Wow, my first time staying at Grand Zuri, it turned out to be really nice, especially since I have a baby, staying at Grand Zuri is really nice, the staff are all very friendly, the hotel is clean, it smells great, it's quiet, I slept well, the view is also okay, the breakfast is really good, it's really awesome😍😍

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Accommodation's Reply

10 Oct 2026

Dear Valued Guest, Thank you for choosing Grand Zuri Ketapang by ZHM for your first stay 😍 We are delighted to hear that you and your little one felt comfortable throughout your stay with us. Your appreciation for the friendliness of our staff, the cleanliness of the hotel, the tranquil atmosphere, the comfortable sleep, the view, and our breakfast motivates our entire team to continue striving to provide the best service. We hope to welcome you and your family back to Grand Zuri Ketapang again for an even more memorable stay. We hope we will always be your best choice for comfort and the safety of your little one ❤️ Sincerely, Adrian Alfiandi, General Manager

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.