All Ratings, Current App Language, See all reviews
Traveler Reviews B Hotel
Number of reviews per page
20
20
40
40
Customer reviews
s***i
Leisure
6.2
/10
Reviewed 6 day(s) ago
The bathroom is unsuitable, the water heater leaks, and it's prone to electrical leaks and electrocution. For hotel management evaluation.
See original
Find this review helpful?
RC
Ruth C. G.
Transit
6.2
/10
Reviewed 1 week(s) ago
Far from the city but close to the airport. 10 Ringgit by Grab.
See original
Find this review helpful?
S***a
8.2
/10
Reviewed 6 week(s) ago
Near to bus station & food area
Find this review helpful?
Verified Traveler
8.5
/10
Reviewed 10 week(s) ago
It's ok to stay for 1 day, please fix the wifi, the problem is that it doesn't reach the room, there is no toothpaste, please make the direction of the Qibla for prayer, please prepare a gallon of drinking water, a spoon, a glass of sugar, tea, please also prepare, it's a bit scary, the problem is that it's quiet and our room is at the back
Read More
See original
Find this review helpful?
A***d
Staycation
7.9
/10
Reviewed 12 week(s) ago
With this price point, you can't expect too much, but the nearby bus station and food stalls made things very convenient. On the downside, the TV only offered one channel. The walls are also quite thin, so I wouldn't recommend it if you are traveling with an infant.
Find this review helpful?
I***n
8.2
/10
Reviewed 15 week(s) ago
My friend stayed here. Comfortable and reasonable 😄😊
Find this review helpful?
CA
CYPRIAN A. K.
Business
8.4
/10
Reviewed 15 week(s) ago
Location easy to access and have a few food stores around the area
Find this review helpful?
l***n
8.5
/10
Reviewed 16 week(s) ago
Easy location and easy to find food too.
Find this review helpful?
A***d
8.5
/10
Reviewed 21 week(s) ago
the room is quite comfortable
Find this review helpful?
A***d
8.8
/10
Reviewed 21 week(s) ago
The staff is friendly, and it's also clean.
Find this review helpful?
A***d
Staycation
8.0
/10
Reviewed 22 week(s) ago
While my stay had a rocky start, the staff's professionalism saved the experience.
The Pros:
The hotel's location is excellent, and the service and facilities are generally high quality. The reception team is the standout feature—they are attentive and quick to respond to guest concerns.
The Cons:
Unfortunately, the first room I was assigned had several issues. The air conditioning was malfunctioning, and the toilet was quite cramped and not up to standard regarding cleanliness.
The Resolution:
I brought these concerns to the front desk, and the receptionist was incredibly helpful. They quickly arranged a room change for me. The second room was a significant improvement—much cleaner, more comfortable, and everything worked perfectly.
Summary:
I appreciate a team that takes feedback seriously and acts fast. Because of their excellent service recovery, I would still consider staying here again.
Read More
Find this review helpful?
T***o
6.7
/10
Reviewed 23 week(s) ago
The Wi-Fi doesn't work.... The room photos in the app are also different.
See original
Find this review helpful?
A***d
Staycation
6.3
/10
Reviewed 33 week(s) ago
The room was moderately good and clean, but the toilet could be improved. The toilet is small and the low water pressure made showering less satisfying. The water heater on the 3rd floor was broken; I had to go downstairs and cross the street to get hot water from the lobby. The location is very close to the food court, the festival site, and also the Jeruk Madu Pak Ali shop.
Read More
Find this review helpful?
T***y
Staycation
9.4
/10
Reviewed 37 week(s) ago
Check-in was really fast and easy
2 people find it helpful
F***n
Leisure
7.8
/10
Reviewed 43 week(s) ago
Wifi On but not have data connection
Find this review helpful?
DR
Duddukuri R. B.
5.4
/10
Reviewed 59 week(s) ago
i booked deluxe room for one night and the room very bad and bathroom terrible.
Find this review helpful?
NA
Norazimah A.
6.0
/10
Reviewed 162 week(s) ago
Bilik air tiada penyangkut towel. Aircond tidak sejuk
Find this review helpful?
JIANG TAO
5.7
/10
Reviewed 178 week(s) ago
So dirty on the bed and pillow.
1 people find it helpful
MR
Mohd R. b. R.
4.8
/10
Reviewed 183 week(s) ago
Our room does not have a remote air conditioner. When we asked you to say that all rooms do not have remotes (which is logical). Narrow room.
See original
Find this review helpful?
DA
Dell A.
6.0
/10
Reviewed 184 week(s) ago
The toilet cannot be pumped, the door is broken, the TV remote control is broken