Overall Ratings & Reviews AMI Suites

Dear Ms. Farhana, Thank you so much for your kind review! We’re thrilled to hear that you enjoyed your stay with us and appreciated our friendly staff, cozy ambiance, and thoughtfully designed interiors. It’s great to know that the spacious room and range of amenities, including the washing machine and microwave, added comfort and convenience to your visit. We’re especially happy to hear that your experience was satisfying and that you would recommend us for both staycations and business trips. Your feedback means a lot to us, and we truly look forward to welcoming you back on your next visit! Warm regards, William, Rooms Division Manager

Dear Ms. Marshitah, Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet expectations, and we truly regret any inconvenience you encountered during your stay. We understand your concerns regarding the parking access and smell around the area. Please know that the Property Management are looking into ways to improve the patron experience from the moment of arrival. Regarding the RM200 deposit, it is part of our standard check-in policy, but we’ll certainly look into how we can better communicate this to avoid any surprises. We’re also very sorry to hear about the difficulty in collecting your food delivery and the inconvenience caused by access limitations between different buildings. We will review this with our team to see how we can make the process smoother for future guests. Lastly, we regret that the breakfast did not meet your expectations. Your comments on the quality and value are being shared with the Allo Cafe team for immediate review and improvement. We value your honest feedback as it helps us do better. While we understand your decision, we hope for the opportunity to welcome you back in the future and offer a much-improved experience. Warm regards, William, Rooms Division Manager

Dear Atomy, Thank you so much for your kind words and continued support — we’re truly honored to have welcomed you for the fifth time! We’re delighted to hear that you enjoyed the room environment and the facilities during your business trip. It’s a pity you didn’t have enough time to enjoy everything, but we’re already looking forward to your next visit so you can make the most of your stay. Your loyalty means a lot to us, and we can’t wait to welcome you back again soon. Warm regards, William, Rooms Division Manager

Dear Mr. Tee, Thank you for your kind feedback! We're glad to hear that you found your stay comfortable and appreciated the cleanliness of our hotel. We hope to welcome you back again soon for another pleasant experience! Warm regards, William, Rooms Division Manager

Dear Ms. Azmah, Thank you for your valuable feedback and for choosing to stay with us. We're pleased to hear that you were satisfied with the room condition and facilities. We appreciate your comment regarding the food options nearby. While our location may not have immediate access to stalls or fast food outlets, our team is always happy to assist with food delivery options or recommend nearby dining spots. We hope to welcome you back again in the future and provide you with an even better experience. Warm regards, William, Rooms Division Manager

Dear Juni, Thank you so much for your positive review! We are delighted to hear that you had a comfortable stay, enjoyed the various photo spots, and were satisfied with our facilities. We are also very honored to be called “the best hotel in KL”! Although the distance to Bukit Bintang is a bit far, we are glad that it was not a significant issue for you. We look forward to welcoming you back on your next visit. See you soon! Best regards, William, Rooms Division Manager

Dear Taty, Thank you so much for your kind words and for choosing AMI Suites once again! We're truly delighted to hear that you had a very good stay and would recommend us to others. Your continued support means a lot to us, and we look forward to welcoming you back for many more visits in the future. Warm regards, William, Rooms Division Manager

Dear Valued Guest, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed your stay with us and appreciated the ambiance, cleanliness, and spaciousness of your unit. We do apologize for the inconvenience caused by the non-functioning power points. Your comments have been shared with our maintenance team, and we’ll ensure this is promptly addressed to avoid recurrence. We truly appreciate your feedback, and we hope to welcome you back for an even better stay in the future. Warm regards, William, Rooms Division Manager

Dear Chen Wen, Thank you for your kind words and for sharing your experience with us. We're delighted to hear that you consider us one of the nicest hotels! We do apologize for the inconvenience caused by the soundproofing, and we truly appreciate you bringing this to our attention. Your feedback helps us improve, and we’ll be sure to review this with our team for future enhancements. We hope to have the pleasure of welcoming you back again soon for an even more comfortable stay. Warm regards, William, Rooms Division Manager

Dear Ms. Yap, Thank you for your feedback and for highlighting both the positives and areas for improvement. We’re glad to hear that our Front Desk staff provided friendly and helpful service. We apologize for any confusion caused by navigation and parking information. Your comments are valuable, and we will work on improving our directions and communication to ensure a smoother arrival experience for our guests. We appreciate your understanding and hope to welcome you back for a better stay in the future. Warm regards, William, Rooms Division Manager

Dear Mr. Abdurahman, Thank you so much for your wonderful and detailed review! We’re truly delighted to hear that you had an amazing stay and enjoyed the fully furnished room, complete with a kitchen set and washing machine. It's great to know the Comfy 2-Bedroom unit met your expectations in cleanliness and comfort. We appreciate your comment on the air conditioning and are glad it was manageable for you. Your feedback helps us continuously improve. It’s also lovely to hear that you enjoyed our facilities, including the pools and Jacuzzi, as well as the delicious à la carte breakfast from our partnered café. We understand that our location may not be in central Kuala Lumpur, but we're happy that ride-hailing options like Grab helped make transportation easier for you. We look forward to welcoming you again on your next visit to KL! Warm regards, William, Rooms Division Manager

Thank you very much for your positive review! We are very happy to hear that you are satisfied with the facilities we provide, including free snacks, washing machines, and the cleanliness and fragrance around the hotel area. We are also proud to have a complete swimming pool facility and an elegant building for the comfort of our guests. We look forward to welcoming you back in the future for a more enjoyable experience. Thank you for choosing our hotel! Best regards, William, Rooms Division Manager

Dear Ms. Vega, Thank you for taking the time to share your experience. We’re truly sorry to hear that your stay did not meet your expectations in terms of cleanliness and room condition. Please accept our sincere apologies for the stained sofa and the broken shower bar — this is not the standard we aim to uphold. We’re grateful, however, that you found our customer service at the lobby to be helpful and that the luggage assistance added some convenience to your departure. Your feedback is very important to us, and we have already raised these issues with our housekeeping and maintenance teams to ensure they are addressed promptly. We understand your hesitation to return, but we do hope for the chance to improve your impression in the future. Warm regards, William, Rooms Division Manager

Dear Valued Guest, Thank you for your kind review! We’re happy to hear that you enjoyed the clean and comfortable rooms, as well as our swimming pool and Jacuzzi — we're glad they helped make your stay more enjoyable. We understand your comment about the surrounding area being quiet. While some guests appreciate the peaceful environment, we know it may not suit everyone’s preferences, and we truly appreciate your honest feedback. We hope to welcome you back again soon for another relaxing stay! Warm regards, William, Rooms Division Manager