The Garden Capsule Hotel

Explore The Garden Capsule Hotel
8.7
Very Good
From 101 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.6

Meal

8.4

Location

9.1

Service and Facilites

8.7

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Staff Friendliness (11)
Distance to City Center (8)
Surroundings (7)
Accessibility (7)
Room Space (7)
Wifi (6)
Ambiance (6)
Bedroom (6)
Bathroom (5)
Hotel Area (5)
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Traveler Reviews The Garden Capsule Hotel

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Customer reviews
N***N
icon-origin-TRAVELOKA
8.2
/10
Reviewed 30 week(s) ago
I have stayed here twice. The first time I was impressed with the central location, reasonable price, and the rooftop cafe which was very chill. The second time I was impressed with the receptionist, polite and enthusiastic in supporting me, it was great.
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Accommodation's Reply
02 Dec 2025
Thank you very much for choosing to stay at Garden Capsule Hotel. We are delighted to hear that you had a comfortable stay. We will take your valuable feedback into consideration to improve our services. We look forward to welcoming you back. Garden Capsule Hotel
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N***n
icon-Staycation
Staycation
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6.3
/10
Reviewed 33 week(s) ago
Spacious, 1 star quality, super old furniture
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1 people find it helpful
Accommodation's Reply
01 Oct 2025
Hello First of all, we would like to thank you for choosing our hotel and taking the time to share your review. We are sorry to hear that the facilities in the room did not meet your expectations, especially the old condition of the furniture. We sincerely apologize for this inconvenience and have forwarded your feedback to the relevant department for inspection, maintenance and upgrade as soon as possible. Providing our guests with a comfortable, clean and standard accommodation is our top priority. Therefore, all comments are very valuable and help us improve our services every day. We hope to have the opportunity to welcome you back with a better experience in the future. Best regards, TSG team
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Minh P. N.
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6.1
/10
Reviewed 34 week(s) ago
Too noisy, no soundproofing, dth staff
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1 people find it helpful
Accommodation's Reply
01 Oct 2025
Hello Phuong First of all, we would like to thank you for choosing our hotel for your stay. We are sorry to hear that your stay was affected by the noise and poor soundproofing of the room. We understand that a quiet space is extremely important for a comfortable rest, and we sincerely apologize for not being able to meet that. However, we are pleased to know that you were satisfied with the friendliness and friendliness of our staff. We will continue to strive to improve the quality of our rooms and maintain our dedicated service style. Once again, thank you for sharing your opinion. We hope to have the opportunity to welcome you back for a better experience in the future. Best regards TSG Team
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T***N
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
The staff is very enthusiastic and friendly, the room is very clean and the service attitude is very good!
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1 people find it helpful
Accommodation's Reply
02 Dec 2025
Thank you very much for choosing to stay at Garden Capsule Hotel. We are delighted to hear that you had a comfortable stay. We will take your valuable feedback into consideration to improve our services. We look forward to welcoming you back. Garden Capsule Hotel
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Thu H.
icon-Staycation
Staycation
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9.1
/10
Reviewed 36 week(s) ago
I really like it. The room is spacious. My family stayed in the family room. The view of the Dragon Bridge is very beautiful. The only downside is that it is right next to the bar, so it's not very quiet at night. Everything is fine, there is a convenience store downstairs so it's easy to buy things. I will come back if I have the chance.
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Accommodation's Reply
08 Dec 2025
Thank you for staying at Garden Capsule Hotel. We appreciate your feedback. We are delighted that you and your family enjoyed our spacious family room and the beautiful view of Eitai Bridge. We also appreciate your comments regarding the noise from the nearby bar. We will continue to improve our noise prevention measures and strive to provide even more comfortable rooms. We look forward to welcoming you back. Thank you from Garden Capsule Hotel.
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Hương Đ.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
Clean room, private space, wifi signal is a bit weak
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2 people find it helpful
Accommodation's Reply
08 Dec 2025
Thank you for staying at Garden Capsule Hotel. We appreciate your feedback. We are very pleased that you enjoyed your stay with us, including our clean, tidy rooms and the privacy we provided. Based on your feedback, Garden Capsule Hotel will continue to improve our Wi-Fi service. We look forward to welcoming you back soon. Garden Capsule Hotel
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Do Dinh N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 40 week(s) ago
Everything is great. I give it 10/10.
2 people find it helpful
Accommodation's Reply
13 Dec 2025
Thank you for using our Garden Capsule Room. We are very happy to hear that you had a wonderful time at our hotel. Your valuable feedback will greatly encourage us to improve our services in the future. We look forward to your next visit. Thank you. Dream Garden Capsule Room
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QUANG V.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 40 week(s) ago
Central river view location on walking street
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2 people find it helpful
Accommodation's Reply
22 Dec 2025
Thank you for using our Garden Capsule Room. We are very happy to hear that you enjoyed your comfortable stay. Your valuable feedback will greatly encourage us to improve our services in the future. We look forward to your next visit. Dream Garden Capsule Room
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Tong P. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
The room is clean, spacious, the bathroom is also very nice, the receptionist is also lovely and enthusiastic, the room is central so it's convenient to go anywhere, the only thing is that the Wi-Fi is a bit weak.
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1 people find it helpful
Accommodation's Reply
22 Dec 2025
Thank you for sharing your experience with us. We are delighted to hear that you were satisfied with your room, facilities, and the friendly and helpful reception service. We strive to always provide our guests with a conveniently located and centrally located hotel. We appreciate your feedback regarding the Wi-Fi; we will investigate and improve it immediately. We hope to welcome you back soon. Thank you, Garden Capsule Dream Hotel.
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Vy Thanh H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 43 week(s) ago
The hotel supports early check-in for my family.
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2 people find it helpful
Accommodation's Reply
28 Dec 2025
Thank you for choosing Capsule Garden Hotel. We are delighted to hear that you had a wonderful time at Capsule Garden Hotel. Your valuable feedback is a great encouragement for us to further improve our services. All the staff at Capsule Garden Hotel hope to welcome you again next time. Thank you. Capsule Garden Hotel Dream
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Đạt T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
Friendly staff, enthusiastic support, central location, easy to get to places
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4 people find it helpful
Accommodation's Reply
13 Dec 2025
Thank you for using Garden Capsule Hotel. We are very happy to hear that you had a wonderful time at Garden Capsule Hotel. Your valuable feedback is a great encouragement for us to improve our services. We look forward to your next visit. Thank you. Garden Capsule Hotel Dream
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Le Thi B. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 44 week(s) ago
The hotel is conveniently located right in the center, the staff is enthusiastic, the room is small but clean.
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Accommodation's Reply
04 Jan 2026
Thank you for choosing our Garden Capsule Room. We are delighted to hear that you had a wonderful time at our hotel. Your valuable feedback will help us improve our services in the future. We hope to welcome you again next time. Thank you. Dream Garden Capsule Room
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LE VAN T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 44 week(s) ago
The staff are all friendly and enthusiastic. The room decor is to my taste so I really like it. The only thing is that I was on the 1st floor and was blocked by 2 trees so I lost the view of the Dragon Bridge. The location is far from the sea, but right on the Han River, convenient for eating and drinking. I stayed for 2 nights, the first night I walked to the food and coffee shops very close by, saving on travel costs. In summary, it's good, suitable for the price, next time I go to Da Nang I will continue to stay here.
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2 people find it helpful
Accommodation's Reply
18 Mar 2026
Dear Valued Guest, Thank you very much for choosing to stay at our hotel. We are delighted that you were satisfied with the warm and friendly service from our staff and the interior design of your room, which met your needs. We especially appreciate your compliments on our excellent location by the Han River, which provided convenient access to various restaurants and cafes. We apologize that the view from your first-floor room did not meet your expectations. We will take your valuable feedback into consideration and strive to provide you with a more suitable room in the future. Your compliments are a great encouragement for us to further improve our services. We hope to welcome you back to Da Nang again. Thank you. From TSG
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NGUYEN H. N. T.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 49 week(s) ago
Room right in the center, convenient for traveling. The 3rd floor has a rooftop cafe with a great view of the Dragon Bridge and Han River. There is also a convenience store on the ground floor, surrounded by very chill cafes.
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2 people find it helpful
Accommodation's Reply
28 Dec 2025
Thank you for choosing Capsule Garden Hotel. We are delighted to hear that you had a wonderful time at Capsule Garden Hotel. Your valuable feedback is a great encouragement for us to further improve our services. All the staff at Capsule Garden Hotel hope to welcome you again next time. Thank you. Capsule Garden Hotel Dream
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P***g
icon-origin-TRAVELOKA
8.4
/10
Reviewed 58 week(s) ago
Booked a room with river view but on the 1st floor so couldn't see anything.
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2 people find it helpful
Accommodation's Reply
12 Mar 2026
Dear Valued Guest, Thank you for your stay and for sharing your valuable feedback. We apologize for any inconvenience you experienced during your stay in the river view room. Our hotel is located in a municipal green area and adjacent to a main road, which limits tree trimming. Additionally, as your room was on the first floor, your river view may have been more limited than rooms on higher floors. We apologize for any inconvenience this may cause and will use your valuable feedback to improve our services in the future. We look forward to welcoming you again. All our staff will continue to strive to provide you with an even more enjoyable stay. Thank you. Garden Capsule Dream Hotel
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TRAN Q. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 62 week(s) ago
Clean room, fully equipped.
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4 people find it helpful
NGUYEN A. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
super cute staff
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2 people find it helpful
Minh A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 82 week(s) ago
The receptionist is super friendly, enthusiastic in supporting and assisting customers 24/7!!! The location is convenient for traveling, my room has a very chill view of the Dragon Bridge ^^ Next time I come back, I will definitely book here again <3
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6 people find it helpful
Minh P.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 83 week(s) ago
I checked in on the evening of Sunday, September 22, and checked out on September 23. At 7:00 AM on September 25, I realized I had left my sunscreen at the hotel, so I called the receptionist for help in locating it. The receptionist immediately replied that since two days had passed, it was likely gone and showed no interest in helping to find it. Only after I insisted did they promise to check with the housekeeping team. I felt that the reception did not handle the situation with the proper attitude, and jumped in conclusion without bothering to find in it. Additionally, the room was located just under the bar on the rooftop, so it was noisy until late at night.
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10 people find it helpful
N***n
icon-origin-TRAVELOKA
7.4
/10
Reviewed 84 week(s) ago
Friendly staff, enthusiastic support. Clean room. Very satisfied!
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1 people find it helpful
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