The Burlington Hotel

Explore The Burlington Hotel
7.8
Pleasant
From 1,602 reviews
Cleanliness

7.6

Room Comfort

7.8

Service and Facilites

8.6

Traveler Reviews The Burlington Hotel

Number of reviews per page
20
40
Top reviews
michelle
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Yes
Nathan
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2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Awful hotel. Filthy walls in room, filthy carpet. Strange smell in bathroom. Every wall in room a dark depressing grey colour. Upon check out I said "good morning" to the reception staff who were too busy chatting among themselves and totally ignored me when I was trying to check out. They looked straight at me but blanked meI therefore I simply left the key on the reception counter and left. Vile rude staff would never book again. I am a platinum member on hotels. Com and would say this has to be one of the worst. There are much better hotels in Eastbourne at a similar rate and with much better standards. Avoid at all costs.
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Denzil
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10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The shower was nice and powerful. The room was clean. I always wipe down the TV remote wherever I stay. The antibac wipe was clear after giving the remote the once over. Breakfast was good and is better value if you pay at the hotel.
Lucy
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This is the second time we’ve stayed. The staff are Great staff and very friendly and the rooms are very comfortable. We’ll see you very soon!
Rob
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was a bit tired and not very clean.
Susan
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff were friendly and helpful, didn’t appreciate dirty underwear hanging in the bathroom when we arrived, mug’s were not cleaned or replaced when we went out for the day, the food was really nice and we liked the self serve breakfast and the sea views from the bar and restaurant.
Lee
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room hotel staff really polite
Tracy
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8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff are amazing at the Burlington - I've stayed there before and always had great service. It is right on the beach front, moments away from the pier, and about 5-10 minutes walk from the train station (I use a walking stick, so am slower) - you have to walk through town to get to the station. The rooms are always clean and well maintained, and staff are willing to provide extras on request. The only real downside (when on the top floor) is the water pressure is rather low.
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Chris
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

All round plesent stay
Siobhan
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8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were all amazing and welcoming and couldn’t help enough. The hotel itself is amazing for the price but definitely ask for a refurbed room and even though the communal carpets upstairs look rotten they are actually cleaned just old. The breakfast is amazing and the receptionists and all staff were so helpful.
James
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10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

All excellent thanks
rosemarie
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was all good.
Kathryn
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff are very helpful and friendly. Unfortunately the standard rooms are such a
andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is a little tired decoration wise so not for somebody who wants something spotless and right up to date. . But for us the room was nice and clean the staff were top notch and really helpful. Breakfast was good. We had a superior sea view room overlooking the pier all at a real bargain price. It’s an older hotel full of charm and for us it ticked every box would happily stay again.
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Gareth
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8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely staff. Rooms excellent clean wise if a little tired looking.
Diane
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8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was fine staff very helpful
Shane
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms at the rear of the hotel are cheaper but are very dated and abit dingy, and the seating in the bar have seen better days
Stephen
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

As always The Burlington Hotel , offers first class 5 star service . The staff are amazing , great place to stay .10/10 .
Lindsay
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our second stay here and would definitely book again. Lovely room, clean with wonderful views. Staff friendly and chatty. Breakfast buffet help yourself, good selection of cooked, cereal, pasties etc.
Chris
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Spacious clean room, helpful staff but bathroom very small
Number of reviews per page
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