Overall Ratings & Reviews The Burlington Hotel

The room was ok, spacious with a good view but the carpet was very stained and grubby looking. Food was good with great choice. There was a nail sticking out of the divan base and my husband cut his leg in two different places on it. Reception apologised but weren't concerned. Couldn't changed base so Maintenance removed nail. Wouldn't stay there again.

The hotel was superb and all the staff were friendly and very helpful. From the reception staff to the restaurant staff and bar staff and also the cleaning staff everyone was friendly and so helpful. I absolutely loved the hotel and will definitely go there again.

Friendly Staff. Always make you Welcome..

Perfect as usual

Old building in need of decoration. The room itself was clean and the bed comfortable. But every time someone walked along the corridor it sounded like someone trying to get into my room. There was no hot water in the shower. Only

Great location. Friendly staff and very clean. Spacious bathroom. The hotel was however, a little tired.

Reception staff friendly and helpful, restaurant staff courteous and attentive. A good friendly hotel

The reception staff were helpful and polite making check in and check out very simple. The communal areas have had work andare clean and to a good standard It is an old building and some TLC is needed but the room seemed quite "tored" and was in need of a freshen up to match the standard of the other areas. There was also a musty/damp smell each time i entered the room the bathroom was very dated and the enamel bath had several chips in but again it was all clean. Breakfast was ok not a huge selection of choice but it was hot and nothing had run out. One of the waiting staff was exteemely polite and helpful despite having an obviously tough day with other customers being very rude to him overall a pleasant and comfortable stay

Great position. Traditional seaside hotel with very helpful and friendly staff. Only downside was the smallest shower room I've ever come across! Overall very happy with a very reasonable room rate. We are going back for the airshow this summer.

Friendly service and a lovely sea view from our room which was very clean with lovely bed linen and towels. I think it would be fair to say that the hotel is in need of an update - however at the price we paid it was fine and we would return.

The hotel is not the most modern but it’s super friendly, the breakfast is fantastic and Liam , Abbie etc and fantastic staff members

it's a very old building with a lot of noise , the room we had was very dark overlooking at the back staircase with lots of pigeons and chemicals on the roof and smell from the kitchen, the bathroom is outdated by few decades, no usb chargers. Not sure who decided to have it a room. It'd be used to store things. the check out is 10 am, the cleaner hurried us up and knocked at 9:30. there was unexpected charge for overnight car park. We saw sea view room , it looked better.the breakfast was okay. ppl were smoking right next to the entrance. Gave 3 stars for the service as the receptionists tried to help to charge the phone.

I only stayed one night check in was easy my room was fine very basic but I slept well my only issue was with water pressure in shower and no hot water I left the shower on for around 5 min still no hot water tried the taps in all directions nothing it was quite cold over that weekend.

Good size room. Helpful staff. Good situation on the seafront, right opposite pier. Town centre 1 minute walk away. Good bus service to Hastings. Good breakfast.

The service was excellent, friendly staff so we cannot fault that. The room was clean and tidy, but the hotel itself is outdated, the room we stayed in does not look like the pictures online. The carpets are filthy throughout the hotel. The bathroom was tiny. It was ok for one night, anymore I would have asked for an upgrade (if it looked like the pics online) or gone elsewhere.

Load humming noise constany waking up too. Dirty marks on walls . Window view wasnt the best of flat roof full of rubbish . Staff were good and helpful

The staff were very friendly and welcoming. Hard to find the car park even though instructions were given prior to the stay. Some parts of the hotel were very dated. Got a upgrade to a seaview room which was clean but very basic and the bathroom was grotty and the windows were in a terrible state. Have been offered a superior double room on the 3rd floor for our next visit but we are unsure when that maybe. Happy to book soon if get get a complimentary breakfast and dinner.

Old property, dated but adds to charm some what. Spacious areas in lobby and restaurant, food excellent, rooms spacious with tall ceilings, staff faultless (thank you to Liam and Sarah) very helpful and welcoming

Good for sleep and go, there is some question about cleaning. important thing bed sheets was clean.

Everything local to what we needed ,ie shopping and restaurants