Does The Burlington Hotel provide parking?

Yes, The Burlington Hotel provides parking. Please confirm details directly with the hotel.

What do past guests say about The Burlington Hotel?

The Burlington Hotel is well-known for its Service and Facilites, Room Comfort, Cleanliness, as reviewed by verified Traveloka guests.

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The Burlington Hotel

Name: The Burlington Hotel
Address: Grand Parade, Eastbourne, East Sussex, England, BN21 3YN, Grand Parade, BN21 3YN, England
Rating: 7.8

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7.8

/10

Pleasant

1,721 reviews

What Guests Say About Their Stay

Frances

10.0

/ 10

Hotel very tired. All outside paint has not been painted for years Main problem this visit was the lift. Main lift still not working Major problem with getting to your room with your luggage and getting down to breakfast

Pauline

10.0

/ 10

Only problem was main lift wasn’t working but had small lift for 2 people Could do with some air conditioning . But did have 2 fans otherwise all good

Martin

10.0

/ 10

Room was clean, a little tired but it’s an old hotel. The staff were great and the breakfast is outstanding together with dinner. The Burlington is my go to when I visit Eastbourne

In the Area

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Grand Parade, Eastbourne, East Sussex, England, BN21 3YN

Main Facilities

24-hour Receptionist

The Burlington Hotel is a hotel is located at Eastbourne. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Burlington Hotel Address: Map & Location

Grand Parade, Eastbourne, East Sussex, England, BN21 3YN

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Discover More About The Burlington Hotel

General
Near Eastbourne Pier

Location
With a stay at The Burlington Hotel in Eastbourne (Eastbourne City Centre), you'll be a 1-minute drive from Eastbourne Pier and 5 minutes from South Downs National Park. This hotel is 3.4 mi (5.5 km) from Beachy Head and 0.1 mi (0.1 km) from Eastbourne Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Eastbourne Bandstand - 0.3 km / 0.2 mi
Eastbourne Beach - 0.6 km / 0.4 mi
Eastbourne Pier - 0.7 km / 0.4 mi
Devonshire Park Theatre - 0.7 km / 0.4 mi
Cineworld Eastbourne at The Beacon - 0.8 km / 0.5 mi
Congress Theatre - 0.9 km / 0.6 mi
Western Lawns - 0.9 km / 0.6 mi
Towner Art Gallery - 1 km / 0.6 mi
Redoubt Fortress and Military Museum - 1 km / 0.6 mi
Devonshire Park Lawn Tennis Club - 1.1 km / 0.7 mi
Treasure Island - 1.3 km / 0.8 mi
Eastbourne Town Hall - 1.4 km / 0.8 mi
Princes Park - 1.9 km / 1.2 mi
Fort Fun - 2.1 km / 1.3 mi
South Downs Way - 2.5 km / 1.5 mi

Renovations
This property is closed from October 31 2026 to November 16 2026 (dates subject to change). The following facilities or services will be unavailable from October 31 2026 to September 29 2028 (dates subject to change):

One of the bars/lounges
One of the dining venues

Dining
You can enjoy a meal at the restaurant serving the guests of The Burlington Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Rooms
Stay in one of 159 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and electric kettles.

All facilities in The Burlington Hotel

Common Space

Exterior

Bedroom

Others

In-room Bathroom

Food and Drinks

Snack bar
Breakfast

Connectivity

Free WiFi

Public Facilities

Smoke-free area

Hotel Services

24-hour Receptionist

Accommodation Policy & General Information in The Burlington Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 23:00 - to 10:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Burlington Hotel	159
Number of floors in The Burlington Hotel	1
Another facilities in The Burlington Hotel	Snack bar, Breakfast, Free WiFi, Smoke-free area, 24-hour Receptionist

Frequently asked question in The Burlington Hotel

What Time is Check In & Check Out at The Burlington Hotel?

Check-in time at The Burlington Hotel is staring from 15:00 - 23:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does The Burlington Hotel provide breakfast?

Yes, The Burlington Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of The Burlington Hotel?

The Burlington Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does The Burlington Hotel have?

The Burlington Hotel has 1 floors.

How many rooms are available at The Burlington Hotel?

The Burlington Hotel has 159 rooms in total.

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More Reviews from Other Guests in The Burlington Hotel

Overall Ratings & Reviews The Burlington Hotel

Other sources (1,721)

7.8

Pleasant

From 1,721 reviews

Cleanliness

7.6

Room Comfort

7.8

Service and Facilites

8.6

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Traveler Reviews The Burlington Hotel

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Top reviews

Nick

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Only 1 very small liift working. Outside looking very shabby. Reception staff very helpful

Mary

8.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

The rooms are tired but clean. The staff are friendly and helpful. Breakfast is buffet style with lots of choice. There's a car park at the back of the hotel. It's in a good location, very close to the pier and close to the centre.

MARGARET

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The hotel looks like it is about to fall down from the outside. The lift is approx 2ft x 3ft which should be highlighted during booking as a wheelchair only will fit inside. People had prams, pushchairs, walk frames and big suitcases finding the whole thing frustrating. During my stay food ran out of stock. We had an infestation of ants in our room which we just bought some powder from the pound shop. The evening meal which we opted for just one evening was not good value. The staff were amusing. They have be en informed of redundancy and those that are staying till the end have mucked in and have 2 or 3 different positions within the hotel. The entertainment is Tue, Thurs and Sat. This ballroom is fantastic. The singers are really good. You could and should Dance like no ones watching but hardly any one did. The hotel has a great location on the front across the road from the pier which has live music and just beside the paved zone leading up to the town centre. As the hotel will be closing before Christmas they're not going to top up the toiletries

Brian

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Only one lift working and it broke down we had to walk up to the 4th floor not good for two people in their late 70's, food was good ,staff pleasant, could be good if they ever get both lifts working ,could do with a good refurbishment, but we enjoyed Eastbourne, so many places to choose to eat in

Maxine

6.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Great location on seafront but shabby accommodation overall. Had no house keeping done over two night stay which was disappointing.

Chris

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Great location and value for money. The breakfast was lovely. The hotel is a bit tired and the bedroom quite small, but overall we had an enjoyable stay.

Vicky

6.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

The staff were good and dealt with faults quickly that were in the room, but could not work the tv at all. Just could do with simple things like a fridge in the room more pillows would have been nice as well. Very hot rooms so they do need air on as well

Dan

2.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

App somehow refreshed and changed the dates on my stay from next week to same day Tried for several hours to contact the hotel to change the dates, no answer from reception between 1600 - 1830 Contacted the third-party this was booked through, they couldn't change the dates without getting in touch with reception and they couldn't get through either neither could the hoetls reservations team who were as helpful as they could be. Email was drafted to the reservations manager according to the third party and the reservations team but I am still without an update The hotel replied via message on hotels.com explaining to me that id rang at "Peak check in times" and that they only have one receptionist whom must prioritise check-ins.

Frances

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Jill

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The Burlington is a fascinating historic building in a beautiful seafront location, and I appreciate the effort involved in maintaining a property of this age. Unfortunately, it appears to be in need of significant refurbishment. The worn, stained carpets made the room feel less clean than it likely was, and there were other signs of deferred maintenance such as peeling paint. We had read previous reviews mentioning bed bugs, so we chose to leave our luggage in the car as a precaution, although we did not experience any issues ourselves. With continued investment and maintenance, I think this hotel could be a wonderful place to stay, and I would certainly consider returning in the future. ⸻

michelle

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

👍……………………….

MALCOLM

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Stayed there 5 nights and had to change room 3 times.first room ants everywhere.second room shower not working.1 tiny lift that only could fit 2 people in available for 400+ rooms.dont recommend this hotel to anybody,terrible.

Pauline

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Only problem was main lift wasn’t working but had small lift for 2 people Could do with some air conditioning . But did have 2 fans otherwise all good

Nigel

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The hotel reception staff was not helpful and when I reported the tv wasn't working they told me they couldn't help me they had no one there to fix it. The hotel was a bit run down and the lift was not working. The good things was the food and location but I would not stay there again dew to the staff and condition of the hotel.

Aaron

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Staff were lovely, friendly and helpful. Breakfast was top class, really enjoyed it. Stairs / lift are very tight for baggage carrying and hotel is quite run down but overall had a lovely stay.

Jim

6.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Room was large, lots of space but bathroom and in particular the shower was terribly small. Breakfast was good and plentiful. Carpet in room needs to be replaced. Overall decor of the hotel is dated and showing age. A good deep clean and lick of paint would significantly help.

Verified traveler

4.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Have stayed at the hotel the last 4 years and have noticed a vast difference. Although room service is advertised, which you need to let reception know about beforehand, the housekeeper said that they would only supply what we needed eg. change towels, give sheets, tea, coffee , empty bins etc. The rooms are not cleaned daily as they used to or beds made up Also, me and my husband have always booked the Superior Double Room with 1 King size bed with seaview. We were not given this. I did question this with the staff at reception and was told that the room we were given was. We were only staying just a few nights so we didn't pursue this any further. We will probably source another hotel to stay at in Eastbourne in the future 😞

Jose

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

It’s a ok Hotel.

Lynda

6.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Hotel ok. Quite run down exterior. We were there for 2 nights friendly enough staff, but our room was not made up on the second day and the bathroom was very narrow and difficult to use Parking was ok at £6 per night, but not secure ie gated.

JANIS

4.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is extremely run down and very, very shabby. Nothing at all like the photos online. There is one very small lift working (fit for 2 small people). Rooms are only cleaned if you request it-although we were not advised on check in. So nothing is replenished or bins not emptied for the duration. Our bathroom sink was blocked, there was no soap in the dispenser, paint is peeling everywhere, dirty carpets. I literally could go on. Such a shame as all the staff we met were lovely and really helpful.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.