ani a.

Staycation

9.1

/10

Reviewed 8 week(s) ago

Cool, nice view

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3 people find it helpful

Accommodation's Reply

12 Oct 2025

"Dear Valued Guest, Warmest Greetings from De Pointe Resort, We would like to thank you for taking the time to leave this wonderful review about your stay at De Pointe Resort & Resto. Please be assured that your feedback is crucial to our success in providing consistent service and also to improving our facilities and services over time. We look forward to welcoming you back in the near future to De Pointe Resort. Best regards, De Pointe Management"

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ip

ita p.

9.7

/10

Reviewed 9 week(s) ago

It was fun and enjoyable. The kids were happy. The hotel was clean and the staff was friendly.

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1 people find it helpful

Accommodation's Reply

12 Oct 2025

"Dear Valued Guest, Warmest Greetings from De Pointe Resort, We would like to thank you for taking the time to leave this wonderful review about your stay at De Pointe Resort & Resto. Please be assured that your feedback is crucial to our success in providing consistent service and also to improving our facilities and services over time. We look forward to welcoming you back in the near future to De Pointe Resort. Best regards, De Pointe Management"

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Ulfa R.

Staycation

10.0

/10

Reviewed 9 week(s) ago

The best place to stay, for me who has stayed here several times.. The rooms are varied.

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Accommodation's Reply

12 Oct 2025

"Dear Valued Guest, Warmest Greetings from De Pointe Resort, We would like to thank you for taking the time to leave this wonderful review about your stay at De Pointe Resort & Resto. Please be assured that your feedback is crucial to our success in providing consistent service and also to improving our facilities and services over time. We look forward to welcoming you back in the near future to De Pointe Resort. Best regards, De Pointe Management"

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S***q

Staycation

8.5

/10

Reviewed 10 week(s) ago

comfortable, pleasant, quiet, suitable, recommended for those who want to take a break from city life, plus the view is extraordinarily beautiful, romantic, good, plus the staff are friendly and the food is delicious.

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1 people find it helpful

Accommodation's Reply

12 Oct 2025

"Dear Valued Guest, Warmest Greetings from De Pointe Resort, We would like to thank you for taking the time to leave this wonderful review about your stay at De Pointe Resort & Resto. Please be assured that your feedback is crucial to our success in providing consistent service and also to improving our facilities and services over time. We look forward to welcoming you back in the near future to De Pointe Resort. Best regards, De Pointe Management"

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pj

phink j.

10.0

/10

Reviewed 13 week(s) ago

Everything is good, especially the service, very friendly like a BCA security guard, but only one thing is really bad, namely the breakfast, the fried rice is hard, the taste of the sweet and sour flour fish is also just okay, it doesn't smell good and it's not very tasty, coincidentally the owner came just now, hopefully the owner can improve his breakfast dishes.

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1 people find it helpful

Accommodation's Reply

12 Oct 2025

"Dear Valued Guest, Warmest Greetings from De Pointe Resort, Thank you for staying with us at De Pointe Resort. We sincerely regret that your stay did not meet your expectations with a series of inconveniences and disappointments that have arisen. We have passed your review to the relevant Department for immediate improvement. Please be assured that your feedback is very important to our success in providing consistent service and also to improve our facilities and services from time to time. We are committed to providing the best facilities for all De Pointe guests, we hope you will choose our hotel again on your next trip to Puncak. Warmest regards, De Pointe Management"

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i***m

Leisure

10.0

/10

Reviewed 17 week(s) ago

The atmosphere is very beautiful, family friendly, single lane car access turns up from the main road

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2 people find it helpful

Accommodation's Reply

12 Oct 2025

"Dear Valued Guest, Warmest Greetings from De Pointe Resort, We would like to thank you for taking the time to leave this wonderful review about your stay at De Pointe Resort & Resto. Please be assured that your feedback is crucial to our success in providing consistent service and also to improving our facilities and services over time. We look forward to welcoming you back in the near future to De Pointe Resort. Best regards, De Pointe Management"

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UW

Utami W.

Leisure

10.0

/10

Reviewed 17 week(s) ago

I never get bored coming here. The rooms are clean, the facilities are good, the staff are all friendly, the food and the view are the best. Highly recommended!

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4 people find it helpful

Accommodation's Reply

12 Oct 2025

"Dear Valued Guest, Warmest Greetings from De Pointe Resort, We would like to thank you for taking the time to leave this wonderful review about your stay at De Pointe Resort & Resto. Please be assured that your feedback is crucial to our success in providing consistent service and also to improving our facilities and services over time. We look forward to welcoming you back in the near future to De Pointe Resort. Best regards, De Pointe Management"

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KS

KUNKUN S.

10.0

/10

Reviewed 21 week(s) ago

Friendly service. Clean rooms and area. Dare to be cool in service

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1 people find it helpful

Accommodation's Reply

12 Oct 2025

"Dear Valued Guest, Warmest Greetings from De Pointe Resort, We would like to thank you for taking the time to leave this wonderful review about your stay at De Pointe Resort & Resto. Please be assured that your feedback is crucial to our success in providing consistent service and also to improving our facilities and services over time. We look forward to welcoming you back in the near future to De Pointe Resort. Best regards, De Pointe Management"

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DM

Dina M.

10.0

/10

Reviewed 22 week(s) ago

ok...it's fine. The main thing is that I don't regret it, but if I want to go to the bedroom, I have to climb the stairs, it's tiring.

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2 people find it helpful

Accommodation's Reply

12 Oct 2025

"Dear Valued Guest, Warmest Greetings from De Pointe Resort, We would like to thank you for taking the time to leave this wonderful review about your stay at De Pointe Resort & Resto. Please be assured that your feedback is crucial to our success in providing consistent service and also to improving our facilities and services over time. We look forward to welcoming you back in the near future to De Pointe Resort. Best regards, De Pointe Management"

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Yusuf B.

Staycation

8.9

/10

Reviewed 25 week(s) ago

The view is cool, the staff is friendly and informative, the room is quite spacious and comfortable. The downside is because the area is still one with nature, sometimes there are insects that enter the room and another thing is that the location is quite far from the main road.

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2 people find it helpful

Accommodation's Reply

12 Oct 2025

"Dear Guest, Warmest Greetings from De Pointe Resort, Thank you for staying with us at De Pointe Resort. We sincerely regret that your stay did not meet your expectations with a series of inconveniences and disappointments that have arisen. We have passed your review to the relevant Department for immediate improvement. Please be assured that your feedback is very important to our success in providing consistent service and also to improve our facilities and services from time to time. We are committed to providing the best facilities for all De Pointe guests, we hope you will choose our hotel again on your next trip to Puncak. Warmest regards, De Pointe Management"

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N***L

Leisure

10.0

/10

Reviewed 29 week(s) ago

Service All the staff at the location are very friendly, helpful and the place is also very cool..

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3 people find it helpful

Accommodation's Reply

12 Oct 2025

"Dear Valued Guest, Warmest Greetings from De Pointe Resort, We would like to thank you for taking the time to leave this wonderful review about your stay at De Pointe Resort & Resto. Please be assured that your feedback is crucial to our success in providing consistent service and also to improving our facilities and services over time. We look forward to welcoming you back in the near future to De Pointe Resort. Best regards, De Pointe Management"

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A***y

Leisure

9.1

/10

Reviewed 30 week(s) ago

Spacious room, with mountain view.

2 people find it helpful

Accommodation's Reply

12 Oct 2025

"Dear Valued Guest, We would like to thank you for sharing this superb feedback about your recent stay at De Pointe Resort & Resto. We are truly delighted to have had you as our guest. We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at De Pointe Resort & Resto. Kind regards, De Pointe Management"

R***l

10.0

/10

Reviewed 32 week(s) ago

good service, but the bed is a bit dirty

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4 people find it helpful

Accommodation's Reply

13 Oct 2025

Dear Valued Guest, Warmest regards from De Point Resort. Thank you for choosing to stay at De Point Resort. We are sorry that your stay did not meet your expectations and caused you many inconveniences and disappointments. We have passed your comments to the relevant department for immediate improvement. Please be assured that your feedback is extremely important to our consistent success as well as to the continuous improvement of our facilities and services. We are committed to providing the best amenities to all our guests at De Point. We hope that you will continue to choose our hotel for your next trip to Puncak. Sincerely, De Point Management

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N

Noviyana

Staycation

7.3

/10

Reviewed 33 week(s) ago

the view around is nice. especially the sunset view is beautiful. good service. the food is quite delicious, only the breakfast menu is not too much. the only disappointment is that the room does not meet expectations. for the price of 1.6 million per night (very not worth it) there is no view at all in front of the room facing the wall. from the room window facing the stairs. very disappointed there.

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2 people find it helpful

Accommodation's Reply

13 Oct 2025

Dear Valued Guest, Warmest regards from De Point Resort. Thank you for choosing to stay with us at De Point Resort. We sincerely apologize that your stay did not meet your expectations, resulting in many inconveniences and disappointments. We have forwarded your comments to the relevant department for immediate improvement. Please know that your feedback is very important for our consistent and continuous service to improve our service and services even better in the future. We sincerely hope that you will choose to use our services again on your next trip to Puncak. Best regards, De Point Management

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DA

Donni A. S.

9.4

/10

Reviewed 33 week(s) ago

The view from the room is nice. The breakfast variety is good & quite tasty. The location is clean. When we went there, the bridge was damaged so we had to go through a rather damaged village road. Overall, it's ok for bringing a big family.

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3 people find it helpful

Accommodation's Reply

13 Oct 2025

Dear Valued Guest, Warmest regards from De Pointe Resort. We would like to thank you for taking the time to write us a wonderful review of your stay at De Pointe Resort & Resto. Please know that your feedback is extremely important to our continued success in providing our services and to continuously improve our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Best regards.

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k***o

Staycation

10.0

/10

Reviewed 37 week(s) ago

The hotel staff was very friendly at check in and check out.

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2 people find it helpful

Accommodation's Reply

13 Oct 2025

Dear Valued Guest, Warmest regards from De Pointe Resort. We would like to thank you for taking the time to write us a wonderful review of your stay at De Pointe Resort & Resto. Please know that your feedback is extremely important to our continued success in providing our services and to continuously improve our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Best regards.

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Y***a

Staycation

10.0

/10

Reviewed 40 week(s) ago

The hotel staff is friendly, the place is comfortable, serene. But the way to the room is quite tiring. If possible, there is vehicle access, it can be parked in front of the room.

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2 people find it helpful

Accommodation's Reply

13 Oct 2025

Dear Valued Guest, Warmest regards from De Point Resort. Thank you for choosing to stay with us at De Point Resort. We sincerely apologize that your stay did not meet your expectations, resulting in many inconveniences and disappointments. We have forwarded your comments to the relevant department for immediate improvement. Please know that your feedback is very important to ensure consistent service and we are committed to always providing the best facilities and the best time for you. We sincerely hope that you will choose to use our services again on your next trip to Puncak. Sincerely, De Point Management

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N

Nina

Staycation

8.5

/10

Reviewed 40 week(s) ago

everything is fun, the staff is friendly, the food is delicious, the view is really cool. This type of room is outside the hotel so it's a long way back and forth

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4 people find it helpful

Accommodation's Reply

13 Oct 2025

Dear Valued Guest, Warmest regards from De Point Resort. Thank you for choosing to stay with us at De Point Resort. We sincerely apologize that your stay did not meet your expectations, resulting in many inconveniences and disappointments. We have forwarded your comments to the relevant department for immediate improvement. Please know that your feedback is very important to ensure consistent service and we are committed to always providing the best facilities and the best time for you. We sincerely hope that you will choose to use our services again on your next trip to Puncak. Sincerely, De Point Management

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O***a

10.0

/10

Reviewed 41 week(s) ago

great. the room is clean. the staff is friendly. the service is the best

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7 people find it helpful

Accommodation's Reply

13 Oct 2025

Dear Valued Guest, Warmest regards from De Pointe Resort. We would like to thank you for taking the time to write us a wonderful review of your stay at De Pointe Resort & Resto. Please know that your feedback is extremely important to our success in providing consistent service and for the continuous improvement of our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Best regards.

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O***i

Staycation

9.7

/10

Reviewed 42 week(s) ago

There's not just 1 swimming pool. Kids love to vacation here for staycations 😍

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2 people find it helpful

Accommodation's Reply

13 Oct 2025

Dear Valued Guest, Warmest regards from De Pointe Resort. We would like to thank you for taking the time to write us a wonderful review of your stay at De Pointe Resort & Resto. Please know that your feedback is extremely important to our continued success in providing our services and to continuously improve our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Best regards.

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De Pointé Resort & Resto

Overall Ratings & Reviews De Pointé Resort & Resto

9.0

8.8

9.0

8.7

9.1

Traveler Reviews De Pointé Resort & Resto

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