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De Pointé Resort & Resto

Explore De Pointé Resort & Resto

Overall Ratings & Reviews De Pointé Resort & Resto

Traveloka (277)
9.0
Exceptional
From 277 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

8.9

Meal

9.0

Location

8.8

Service and Facilites

9.2

People often mention about De Pointé Resort & Resto
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Staff Friendliness (51)
Ambiance (46)
Hotel Area (42)
Taste (42)
Bathroom (39)
Bedroom (36)
Surroundings (30)
Family Friendly (30)
Variety (30)
In-house Restaurant (30)
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Traveler Reviews De Pointé Resort & Resto

Number of reviews per page
20
40
Customer reviews
I***a
icon-origin-TRAVELOKA
6.3
/10
Reviewed 2 week(s) ago
The hot water didn't work. The sliding door was incredibly difficult to open. The sink was incredibly small. There was no hairdryer. There were so many rules, but considering the facilities, a 5-star hotel would have been better, with more complete and comfortable amenities.
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Accommodation's Reply
19 May 2026
Dear De Point Resort, Thank you for staying with us at De Point Resort. We sincerely apologize that your stay did not meet your expectations and that you experienced some inconvenience and disappointment. We have forwarded your feedback to the relevant departments for immediate improvement. Please be assured that your feedback is important to our success in providing consistent service and continuously improving our facilities and services. We are committed to providing the best possible facilities for all our guests at De Point, and we hope you will choose our hotel again on your next trip to Puncak. Sincerely, The Management Team, De Point
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Mahrani P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The view is great, too bad the shuttle wasn't ready in the morning.
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Accommodation's Reply
19 May 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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J***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
That was a best experience and I'll be glad to see it again
1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was so much fun, it lived up to expectations.
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1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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p***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The service is very good, the staff is friendly
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1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Patma A. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The place is very comfortable and we were given a free room upgrade because we had been here twice.
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1 people find it helpful
Accommodation's Reply
22 Apr 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Ale M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Very good service, delicious food.
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Accommodation's Reply
17 Apr 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Rifki
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Thank you, God willing, we will be back soon.
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1 people find it helpful
Accommodation's Reply
17 Apr 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The service is really 100 stars, all the staff are friendly, no exceptions. I want to stay here again, there is no need to worry about the room. Access is still easy, just when you want to get to the hotel it is a bit damaged but it is still tolerable.
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1 people find it helpful
Accommodation's Reply
17 Apr 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The staff were very friendly from check-in to checkout, I didn't know that I had to bring a swimsuit to swim :')
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1 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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I***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Thank you, the family gathering was very impressive.
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Accommodation's Reply
09 Apr 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Firdaus
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly, comfortable, but when you enter the hotel, the road is damaged on the incline, it would be better if the road uphill was repaired.
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Accommodation's Reply
09 Apr 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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N***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
Overall it was good, but when I got a room with a separate bathroom, even though it still had a private bathroom, 1 room 1 bathroom, but it was separate from the room.
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1 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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S***N
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel staff is friendly, the hotel atmosphere is really nice, the view is really nice and the food is delicious, but the price is a bit expensive.
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3 people find it helpful
Accommodation's Reply
07 Apr 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Muhammad F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The 360° view clearly shows Mount Gede Pangrango and Mount Salak.
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1 people find it helpful
Accommodation's Reply
07 Apr 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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K***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The room is spacious and clean, with a large and clean bathroom/toilet. The hotel environment is clean. The staff are all friendly. The view is top-notch. Activity facilities need to be added; currently, there's only a swimming pool. Overall, I'm satisfied and worth the money.
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2 people find it helpful
Accommodation's Reply
25 Mar 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 12 week(s) ago
The room is comfortable, clean, and spacious, and the view is very pleasing to the eye. The staff is friendly and very helpful with every request I made. The downside is the hot water in the bathroom was not coming out because I wanted to check out early in the morning and in a hurry I didn't call a technician to check, and for breakfast please improve the variety side, it's not complete with the price per pax that is determined because I had an add 1 pax and the taste was just ordinary, the chicken was tough, for the fish part there was too much flour compared to the fish. Recommendations for the room section only.
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2 people find it helpful
Accommodation's Reply
14 Mar 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
De Pointe Resort and Resto The location is very beautiful surrounded by Mount Gede Pangrango and Mount Salak makes me and my family want to go back there again... Bravo..!!!
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2 people find it helpful
Accommodation's Reply
22 Feb 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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I***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The best everything from service, rooms, photo spots, to everything
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1 people find it helpful
Accommodation's Reply
22 Feb 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
The view of the mountains and city lights is very beautiful, the only access is the damaged road and the incline is a bit steep, the environment is clean and the staff are friendly.
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1 people find it helpful
Accommodation's Reply
11 Feb 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Number of reviews per page
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