De Pointé Resort & Resto

Resorts
9.0
/10
Exceptional
311 reviews

What Guests Say About Their Stay

A***i

9.4
/ 10
The room was nice, clean, tidy, and quiet. The staff were all friendly and responsive. It's perfect for those seeking tranquility, beautiful views, and a refreshing stay.
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S***q

8.5
/ 10
comfortable, pleasant, quiet, suitable, recommended for those who want to take a break from city life, plus the view is extraordinarily beautiful, romantic, good, plus the staff are friendly and the food is delicious.
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Utami W.

10.0
/ 10
I never get bored coming here. The rooms are clean, the facilities are good, the staff are all friendly, the food and the view are the best. Highly recommended!
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Patimah

10.0
/ 10
the view is very good when you come here, it's very cool and there is a lot of fog, it's perfect for healing with family, or with friends to relax.. the service is also good, the people are friendly. Highly recommended sir
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Dewi S. H.

8.5
/ 10
Kami sangat menikmati pengalaman staycation di sini, hotel-nya bersih, pelayanan ramah, sarapan beragam, dan yang lebih utama view-nya baguss sekali.
In the Area
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Perkebunan teh Ciliwung, Sukatani Rt 6, Tugu Utara, Kec. Cisarua, Bogor, Jawa Barat 16750, Cisarua, Puncak, Jawa Barat, Indonesia, 16750

Main Facilities

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Restaurant
Swimming Pool
Parking
WiFi
Staying at De Pointé Resort & Resto is a good choice when you are visiting Cisarua. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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De Pointé Resort & Resto Address: Map & Location

Perkebunan teh Ciliwung, Sukatani Rt 6, Tugu Utara, Kec. Cisarua, Bogor, Jawa Barat 16750, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
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Bedroom De Pointé Resort & Resto
Bedroom 2 De Pointé Resort & Resto

Discover More About De Pointé Resort & Resto

Location


Staying at De Pointé Resort & Resto is a good choice when you are visiting Cisarua.

About De Pointé Resort & Resto

Not only located within easy reach of various places of interests for your adventure, but staying at De Pointé Resort & Resto will also give you a pleasant stay.

From business event to corporate gathering, De Pointé Resort & Resto provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, De Pointé Resort & Resto is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at De Pointé Resort & Resto, a wonderful accommodation for your family holiday.

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at De Pointé Resort & Resto.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, De Pointé Resort & Resto is suitable for you who value privacy during your stay.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Savor your favorite dishes with special cuisines from De Pointé Resort & Resto exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

De Pointé Resort & Resto is a resort with great comfort and excellent service according to most resort's guests.

Staying at De Pointé Resort & Resto will surely satisfy you with its great hospitality and affordable price.

All facilities in De Pointé Resort & Resto

Entertainment Facility De Pointé Resort & Resto
Entertainment Facility
Functional Hall De Pointé Resort & Resto
Functional Hall
Common Space De Pointé Resort & Resto
Common Space
Accommodation Services De Pointé Resort & Resto
Accommodation Services
Bedroom De Pointé Resort & Resto
Bedroom

Things to Do

  • Barbecue
  • Children play area
  • Garden
  • Karaoke
  • Outdoor facilities
  • Outdoor heated pool
  • Outdoor pool
  • Parasol
  • Picnic area

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Front desk
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Wedding service

Food and Drinks

  • A la carte breakfast
  • Bar
  • Breakfast
  • Buffet breakfast
  • Dining area
  • Poolside bar
  • Show cooking restaurant

General

  • Banquet
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Restaurant
  • Breakfast restaurant
  • Room service
  • WiFi in public area

Business Facilities

  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Transportation

  • Secure parking
  • Valet parking

Family-friendly Facilities

  • Children pool

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Accommodation Policy & General Information in De Pointé Resort & Resto

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 23:00
Check-out:
12:00 - 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

Early Check-in

You're not allowed to check-in before the accommodation’s check-in time.
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General Information

Popular Facilities
Restaurant, Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 23:00 - to 12:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at De Pointé Resort & Resto
22
Number of floors in De Pointé Resort & Resto
4
Another facilities in De Pointé Resort & Resto
Barbecue, Children play area, Garden, Karaoke, Outdoor facilities

Frequently asked question in De Pointé Resort & Resto

What are available facilities at De Pointé Resort & Resto?
There are top facilites at De Pointé Resort & Resto such as Restaurant, Swimming Pool, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at De Pointé Resort & Resto?
Check-in time at De Pointé Resort & Resto is staring from 14:00 - 23:00 while the latest check-out time is at before 12:00 - 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does De Pointé Resort & Resto provide breakfast?
Yes, De Pointé Resort & Resto provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of De Pointé Resort & Resto?
De Pointé Resort & Resto is officially classified as a 0.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does De Pointé Resort & Resto have?
De Pointé Resort & Resto has 4 floors.
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More Reviews from Other Guests in De Pointé Resort & Resto

9.0
Exceptional
From 310 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

8.9

Meal

8.9

Location

8.8

Service and Facilites

9.2

People often mention about De Pointé Resort & Resto
All
Staff Friendliness (59)
Ambiance (53)
Hotel Area (50)
Taste (48)
Bathroom (44)
Bedroom (41)
Family Friendly (38)
In-house Restaurant (36)
Room Space (34)
Variety (34)
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Traveler Reviews De Pointé Resort & Resto

Number of reviews per page
20
40
Customer reviews
Profile Picture
feri y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The place and view are beautiful. The kids loved it here, and hopefully they can come back again sometime.
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Accommodation's Reply
12 Jul 2026
Dear De Point Resort, We appreciate you taking the time to write such a wonderful review about your stay at De Point Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Point Resort in the near future. Sincerely, The Management Team, De Point
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
Fast response and all services are good. Thank you.
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1 people find it helpful
Accommodation's Reply
12 Jul 2026
Dear De Point Resort, We appreciate you taking the time to write such a wonderful review about your stay at De Point Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Point Resort in the near future. Sincerely, The Management Team, De Point
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Ade S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
This accommodation is highly recommended. The air is cool and pleasant on sunny days, and the view is fantastic. Don't hesitate to stay here. The staff is also friendly, and the breakfast is delicious. It's perfect for a getaway in the Puncak area.
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Accommodation's Reply
12 Jul 2026
Dear De Point Resort, We appreciate you taking the time to write such a wonderful review about your stay at De Point Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Point Resort in the near future. Sincerely, The Management Team, De Point
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farida o.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The view is incredibly beautiful, the staff is incredibly friendly, and I was very satisfied with my stay at De Pointe Resort & Resto. There's a heated swimming pool, so you can soak in the warm water. The air is very cool, and the rooms without air conditioning are also very cold at night. It's great.
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1 people find it helpful
Accommodation's Reply
12 Jul 2026
Dear Guests from De Pointe Resort, We would like to thank you for taking the time to write a positive review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We hope to welcome you back to De Pointe Resort again in the near future. Sincerely, The Management Team, De Pointe Resort
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Nina Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The view was great, and it was worth the 6 hours of traffic. The staff were all friendly. I'll be back again 🥰
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2 people find it helpful
Accommodation's Reply
12 Jul 2026
Dear De Point Resort, We appreciate you taking the time to write such a wonderful review about your stay at De Point Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Point Resort in the near future. Sincerely, The Management Team, De Point
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P***a
icon-origin-TRAVELOKA
8.3
/10
Reviewed 2 week(s) ago
Overall good stay, please put more efforts on cleanliness and facilities maintenance since there are already old (moss, algae, stain in the ceramics on the pool & buildings) vs the promotional pictures
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Accommodation's Reply
12 Jul 2026
Dear Valued Guest, We would like to thank you for sharing this superb feedback about your recent stay at De Pointe Resort & Resto. We are truly delighted to have had you as our guest. We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at De Pointe Resort & Resto. Kind regards, De Pointe Management
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Friendly staff, good, recommended.
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1 people find it helpful
Accommodation's Reply
12 Jul 2026
Dear De Point Resort, We appreciate you taking the time to write such a wonderful review about your stay at De Point Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Point Resort in the near future. Sincerely, The Management Team, De Point
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room was nice, clean, tidy, and quiet. The staff were all friendly and responsive. It's perfect for those seeking tranquility, beautiful views, and a refreshing stay.
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1 people find it helpful
Accommodation's Reply
12 Jul 2026
Dear De Point Resort, We appreciate you taking the time to write such a wonderful review about your stay at De Point Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Point Resort in the near future. Sincerely, The Management Team, De Point
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Fitri Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the cleanliness is really good.. the view is great,,, not enough for just one night hehe still feel at home... suggest adding some children's games for the swimming pool...
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1 people find it helpful
Accommodation's Reply
12 Jul 2026
Dear De Point Resort, We appreciate you taking the time to write such a wonderful review about your stay at De Point Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Point Resort in the near future. Sincerely, The Management Team, De Point
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LENI Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The view is nice and the place is comfortable.
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Accommodation's Reply
12 Jul 2026
Dear De Point Resort, We appreciate you taking the time to write such a wonderful review about your stay at De Point Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Point Resort in the near future. Sincerely, The Management Team, De Point
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Dwi P. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The road access is incredibly reliable, especially with a manual transmission. But the views are simply breathtaking, the best. All the staff are friendly, the rooms are clean and comfortable, and the restrooms are also spotless.
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2 people find it helpful
Accommodation's Reply
17 Jun 2026
"Dear Valued Guest, Greetings from De Pointe Resort. We appreciate you taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is vital to our success in consistently providing excellent service and helping us continuously improve our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe"
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R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly staff, clean environment, there is a warm water pool for children, quiet, cool.
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1 people find it helpful
Accommodation's Reply
16 Jun 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Ganjar
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Friendly staff, comfortable atmosphere, and good facilities. Shuttle service hours should be extended to 10:00 PM to facilitate access to the restaurant from location 2. There was some disappointment due to discrepancies between the e-tickets issued and the ones purchased, and the complaints process was slow, although compensation was ultimately granted.
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2 people find it helpful
Accommodation's Reply
16 Jun 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Marissa A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Best view. I'll come back here next time 😁
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3 people find it helpful
Accommodation's Reply
16 Jun 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Z***n
icon-origin-TRAVELOKA
6.5
/10
Reviewed 5 week(s) ago
The staff was very friendly and helpful, but the resort management needs significant improvement. Upon arrival, we were simply directed to the parking area without any directions to the front desk, so we had to find the check-in location ourselves. The check-in process was also quite slow. The water heater in our room wasn't working, even though the resort is located in a cold area and a water heater is essential. We asked the staff for assistance, but the problem wasn't resolved until the next morning, when we were nearing check-out time. Furthermore, the pillows provided were too high, making them uncomfortable and causing a sore neck upon waking. This is a shame, as the location and ambiance of the resort are actually quite good. In my opinion, the current 9/10 rating doesn't reflect the actual situation, and hopefully, in the future, the quality of management, operational services, and room facility checks can be improved to provide a more comfortable guest experience.
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Accommodation's Reply
16 Jun 2026
Dear Valued Guest of De Point Resort, Thank you for choosing to stay with us at De Point Resort. We sincerely apologize that your stay did not meet your expectations due to any inconvenience and disappointment you may have experienced. We have forwarded your feedback to the relevant departments for immediate improvement. Please rest assured that your feedback is vital to our success in consistently providing excellent service and continuously improving our facilities and services. We are committed to providing the best possible facilities for all our guests at De Point, and we hope you will choose our hotel again on your next trip to Puncak. Sincerely, The Management Team, De Point
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Nurlia W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff was very helpful and responsive, and the shuttle service arrived promptly without a long wait. The best part was the view, which, oh my God, was like heaven on earth.
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Accommodation's Reply
16 Jun 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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I***a
icon-origin-TRAVELOKA
6.3
/10
Reviewed 8 week(s) ago
The hot water didn't work. The sliding door was incredibly difficult to open. The sink was incredibly small. There was no hairdryer. There were so many rules, but considering the facilities, a 5-star hotel would have been better, with more complete and comfortable amenities.
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2 people find it helpful
Accommodation's Reply
19 May 2026
Dear De Point Resort, Thank you for staying with us at De Point Resort. We sincerely apologize that your stay did not meet your expectations and that you experienced some inconvenience and disappointment. We have forwarded your feedback to the relevant departments for immediate improvement. Please be assured that your feedback is important to our success in providing consistent service and continuously improving our facilities and services. We are committed to providing the best possible facilities for all our guests at De Point, and we hope you will choose our hotel again on your next trip to Puncak. Sincerely, The Management Team, De Point
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Mahrani P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The view is great, too bad the shuttle wasn't ready in the morning.
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1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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J***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
That was a best experience and I'll be glad to see it again
3 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
It was so much fun, it lived up to expectations.
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3 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Number of reviews per page
20
40

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Bedroom 4 De Pointé Resort & Resto

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 310 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

8.9

Meal

8.9

Location

8.8

Service and Facilites

9.2

People often mention about De Pointé Resort & Resto
All
Staff Friendliness (59)
Ambiance (53)
Hotel Area (50)
Taste (48)
Bathroom (44)
Bedroom (41)
Family Friendly (38)
In-house Restaurant (36)
Room Space (34)
Variety (34)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews De Pointé Resort & Resto

Number of reviews per page
20
40
Customer reviews
Profile Picture
feri y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The place and view are beautiful. The kids loved it here, and hopefully they can come back again sometime.
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Accommodation's Reply
12 Jul 2026
Dear De Point Resort, We appreciate you taking the time to write such a wonderful review about your stay at De Point Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Point Resort in the near future. Sincerely, The Management Team, De Point
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
Fast response and all services are good. Thank you.
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1 people find it helpful
Accommodation's Reply
12 Jul 2026
Dear De Point Resort, We appreciate you taking the time to write such a wonderful review about your stay at De Point Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Point Resort in the near future. Sincerely, The Management Team, De Point
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Ade S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
This accommodation is highly recommended. The air is cool and pleasant on sunny days, and the view is fantastic. Don't hesitate to stay here. The staff is also friendly, and the breakfast is delicious. It's perfect for a getaway in the Puncak area.
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Accommodation's Reply
12 Jul 2026
Dear De Point Resort, We appreciate you taking the time to write such a wonderful review about your stay at De Point Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Point Resort in the near future. Sincerely, The Management Team, De Point
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farida o.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The view is incredibly beautiful, the staff is incredibly friendly, and I was very satisfied with my stay at De Pointe Resort & Resto. There's a heated swimming pool, so you can soak in the warm water. The air is very cool, and the rooms without air conditioning are also very cold at night. It's great.
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1 people find it helpful
Accommodation's Reply
12 Jul 2026
Dear Guests from De Pointe Resort, We would like to thank you for taking the time to write a positive review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We hope to welcome you back to De Pointe Resort again in the near future. Sincerely, The Management Team, De Pointe Resort
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Nina Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The view was great, and it was worth the 6 hours of traffic. The staff were all friendly. I'll be back again 🥰
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2 people find it helpful
Accommodation's Reply
12 Jul 2026
Dear De Point Resort, We appreciate you taking the time to write such a wonderful review about your stay at De Point Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Point Resort in the near future. Sincerely, The Management Team, De Point
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P***a
icon-origin-TRAVELOKA
8.3
/10
Reviewed 2 week(s) ago
Overall good stay, please put more efforts on cleanliness and facilities maintenance since there are already old (moss, algae, stain in the ceramics on the pool & buildings) vs the promotional pictures
Find this review helpful?
Accommodation's Reply
12 Jul 2026
Dear Valued Guest, We would like to thank you for sharing this superb feedback about your recent stay at De Pointe Resort & Resto. We are truly delighted to have had you as our guest. We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at De Pointe Resort & Resto. Kind regards, De Pointe Management
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Friendly staff, good, recommended.
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1 people find it helpful
Accommodation's Reply
12 Jul 2026
Dear De Point Resort, We appreciate you taking the time to write such a wonderful review about your stay at De Point Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Point Resort in the near future. Sincerely, The Management Team, De Point
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room was nice, clean, tidy, and quiet. The staff were all friendly and responsive. It's perfect for those seeking tranquility, beautiful views, and a refreshing stay.
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1 people find it helpful
Accommodation's Reply
12 Jul 2026
Dear De Point Resort, We appreciate you taking the time to write such a wonderful review about your stay at De Point Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Point Resort in the near future. Sincerely, The Management Team, De Point
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Fitri Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the cleanliness is really good.. the view is great,,, not enough for just one night hehe still feel at home... suggest adding some children's games for the swimming pool...
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1 people find it helpful
Accommodation's Reply
12 Jul 2026
Dear De Point Resort, We appreciate you taking the time to write such a wonderful review about your stay at De Point Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Point Resort in the near future. Sincerely, The Management Team, De Point
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LENI Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The view is nice and the place is comfortable.
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Accommodation's Reply
12 Jul 2026
Dear De Point Resort, We appreciate you taking the time to write such a wonderful review about your stay at De Point Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Point Resort in the near future. Sincerely, The Management Team, De Point
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Dwi P. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The road access is incredibly reliable, especially with a manual transmission. But the views are simply breathtaking, the best. All the staff are friendly, the rooms are clean and comfortable, and the restrooms are also spotless.
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2 people find it helpful
Accommodation's Reply
17 Jun 2026
"Dear Valued Guest, Greetings from De Pointe Resort. We appreciate you taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is vital to our success in consistently providing excellent service and helping us continuously improve our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe"
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R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly staff, clean environment, there is a warm water pool for children, quiet, cool.
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1 people find it helpful
Accommodation's Reply
16 Jun 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Ganjar
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Friendly staff, comfortable atmosphere, and good facilities. Shuttle service hours should be extended to 10:00 PM to facilitate access to the restaurant from location 2. There was some disappointment due to discrepancies between the e-tickets issued and the ones purchased, and the complaints process was slow, although compensation was ultimately granted.
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2 people find it helpful
Accommodation's Reply
16 Jun 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Marissa A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Best view. I'll come back here next time 😁
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3 people find it helpful
Accommodation's Reply
16 Jun 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Z***n
icon-origin-TRAVELOKA
6.5
/10
Reviewed 5 week(s) ago
The staff was very friendly and helpful, but the resort management needs significant improvement. Upon arrival, we were simply directed to the parking area without any directions to the front desk, so we had to find the check-in location ourselves. The check-in process was also quite slow. The water heater in our room wasn't working, even though the resort is located in a cold area and a water heater is essential. We asked the staff for assistance, but the problem wasn't resolved until the next morning, when we were nearing check-out time. Furthermore, the pillows provided were too high, making them uncomfortable and causing a sore neck upon waking. This is a shame, as the location and ambiance of the resort are actually quite good. In my opinion, the current 9/10 rating doesn't reflect the actual situation, and hopefully, in the future, the quality of management, operational services, and room facility checks can be improved to provide a more comfortable guest experience.
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Accommodation's Reply
16 Jun 2026
Dear Valued Guest of De Point Resort, Thank you for choosing to stay with us at De Point Resort. We sincerely apologize that your stay did not meet your expectations due to any inconvenience and disappointment you may have experienced. We have forwarded your feedback to the relevant departments for immediate improvement. Please rest assured that your feedback is vital to our success in consistently providing excellent service and continuously improving our facilities and services. We are committed to providing the best possible facilities for all our guests at De Point, and we hope you will choose our hotel again on your next trip to Puncak. Sincerely, The Management Team, De Point
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Nurlia W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff was very helpful and responsive, and the shuttle service arrived promptly without a long wait. The best part was the view, which, oh my God, was like heaven on earth.
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Accommodation's Reply
16 Jun 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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I***a
icon-origin-TRAVELOKA
6.3
/10
Reviewed 8 week(s) ago
The hot water didn't work. The sliding door was incredibly difficult to open. The sink was incredibly small. There was no hairdryer. There were so many rules, but considering the facilities, a 5-star hotel would have been better, with more complete and comfortable amenities.
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2 people find it helpful
Accommodation's Reply
19 May 2026
Dear De Point Resort, Thank you for staying with us at De Point Resort. We sincerely apologize that your stay did not meet your expectations and that you experienced some inconvenience and disappointment. We have forwarded your feedback to the relevant departments for immediate improvement. Please be assured that your feedback is important to our success in providing consistent service and continuously improving our facilities and services. We are committed to providing the best possible facilities for all our guests at De Point, and we hope you will choose our hotel again on your next trip to Puncak. Sincerely, The Management Team, De Point
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Mahrani P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The view is great, too bad the shuttle wasn't ready in the morning.
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1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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J***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
That was a best experience and I'll be glad to see it again
3 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
It was so much fun, it lived up to expectations.
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3 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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