De Pointé Resort & Resto

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9.1
/10
Exceptional
355 reviews

What Guests Say About Their Stay

N***i

8.8
/ 10
Super friendly service, quiet, clean, and very cool place. Perfect for a staycation with my husband.
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Aisyadatin F.

10.0
/ 10
Very good service, beautiful views, lots of variety for breakfast and the cafe prices are still affordable.
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Ria K.

10.0
/ 10
You won't regret staying here, especially with the Cemara Superior room, which boasts the best view. The room and restroom are also exceptionally clean. The staff are polite and friendly, and the food is delicious and fresh. The cafe is also excellent, both in terms of taste and price, very reasonable. I felt at home and didn't want to leave. I'll definitely be back. Absolutely the best. De Pointè Resort & Resto and Hurasa are definitely great.
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i***h

9.4
/ 10
The staff was very helpful and friendly. The facilities and food were excellent, complementing the relaxed atmosphere. I'll be back again someday.
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A***i

9.4
/ 10
The room was nice, clean, tidy, and quiet. The staff were all friendly and responsive. It's perfect for those seeking tranquility, beautiful views, and a refreshing stay.
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In the Area
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Perkebunan teh Ciliwung, Sukatani Rt 6, Tugu Utara, Kec. Cisarua, Bogor, Jawa Barat 16750, Cisarua, Puncak, Jawa Barat, Indonesia, 16750

Main Facilities

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Restaurant
Swimming Pool
Parking
WiFi
Staying at De Pointé Resort & Resto is a good choice when you are visiting Cisarua. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around De Pointé Resort & Resto

Perkebunan teh Ciliwung, Sukatani Rt 6, Tugu Utara, Kec. Cisarua, Bogor, Jawa Barat 16750, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
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Lobby De Pointé Resort & Resto
Bedroom 2 De Pointé Resort & Resto

Discover More About De Pointé Resort & Resto

The Charm of De Pointé Resort & Resto

For Australian travelers seeking a tranquil escape in the heart of Jawa Barat, Indonesia, De Pointé Resort & Resto offers a compelling blend of natural beauty, comfortable accommodations, and convenient access to local attractions. Nestled amidst the picturesque landscapes of the Puncak region, this resort provides a serene retreat that caters to those looking to unwind and explore. Whether you're planning a romantic getaway, a family vacation, or a solo adventure, De Pointé Resort & Resto promises a memorable stay with its welcoming atmosphere and thoughtful amenities. Rates at De Pointé Resort & Resto start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of De Pointé Resort & Resto

De Pointé Resort & Resto is situated in the scenic Puncak area of Jawa Barat, a region renowned for its lush tea plantations and cool mountain air. Located at Perkebunan teh Ciliwung, Sukatani Rt 6, Tugu Utara, Kec. Cisarua, Bogor, Jawa Barat 16750, Cisarua, Puncak, Jawa Barat, Indonesia, 16750, the resort is approximately a 2-3 hour drive from Jakarta, depending on traffic conditions. While not directly adjacent to a major train station, the resort is accessible via a scenic drive, making it an ideal destination for those who enjoy road trips or have rented a car. The surrounding area offers a peaceful ambiance, with rolling hills and verdant landscapes providing a perfect backdrop for relaxation. It's a place where you can truly disconnect from the hustle and bustle of city life and immerse yourself in nature's embrace. The drive itself is part of the experience, winding through charming villages and offering glimpses of local life.

Guest Facilities and Services at De Pointé Resort & Resto

Guest facilities at De Pointé Resort & Resto are designed to ensure a comfortable and convenient stay for all visitors. The resort provides essential amenities that cater to the needs of modern travelers. You can expect reliable free Wi-Fi throughout the property, allowing you to stay connected. A helpful 24-hour front desk is available to assist with any queries or requests you may have at any time of the day or night. For those who enjoy starting their day with a good meal, the resort offers breakfast options, and the availability of great coffee is a welcome touch for many. Secure luggage storage is also provided, giving you peace of mind if you have an early arrival or late departure. While a dedicated fitness center might not be available, the natural surroundings offer ample opportunities for outdoor activities.

Room Information and Stay Experience at De Pointé Resort & Resto

De Pointé Resort & Resto offers a range of rooms designed to provide a comfortable and restful experience. The room types of De Pointé Resort & Resto are varied to accommodate different guest needs, ensuring that you can find the perfect space for your stay. Each room is appointed with comfort in mind, featuring clean and well-maintained environments. You can expect modern climate control systems, ensuring a pleasant temperature regardless of the weather outside, a crucial factor for Australian travelers. The beds are prepared for a good night's sleep, and the bathrooms are kept to a high standard of cleanliness. While specific room names and exact dimensions are best confirmed directly, the focus is on providing a serene and private space for guests to relax and recharge after a day of exploring.

Recommended Nearby Dining and Cafes around De Pointé Resort & Resto

The Puncak region, where De Pointé Resort & Resto is located, is known for its local culinary delights and charming cafes. While the resort itself offers dining options, exploring the vicinity can lead to some delightful discoveries. You'll find local eateries serving authentic Indonesian cuisine, perfect for experiencing the flavors of Jawa Barat. For those who appreciate a good brunch or a quality cup of coffee, the area has several cafes that offer a relaxed atmosphere and delicious treats. The vibrant local food scene provides ample opportunities to savor fresh ingredients and traditional recipes. Enjoying a leisurely breakfast or a casual lunch at one of these spots is a great way to immerse yourself in the local culture and enjoy the laid-back pace of the region.

Popular Attractions and Activities near De Pointé Resort & Resto

The Puncak area is rich with natural beauty and offers a variety of attractions for visitors. Here are some popular spots and activities you can explore near De Pointé Resort & Resto:

  • Taman Safari Indonesia: A renowned wildlife park where you can see a wide array of animals in a naturalistic setting.
  • Kebun Teh Gunung Mas (Gunung Mas Tea Plantation): Experience the breathtaking views of vast tea fields and learn about tea production.
  • Puncak Pass: Enjoy the scenic drive and stop at various viewpoints for panoramic vistas of the surrounding mountains and valleys.
  • Little Venice Kota Bunga: A unique themed tourist area with canals, gondolas, and European-style architecture.
  • Curug Cilember: Discover beautiful waterfalls nestled within the lush greenery, perfect for a refreshing visit.
If you are looking for other activities around De Pointé Resort & Resto, check out the best deals on Traveloka: Recommended activities in Puncak!

How to Get to De Pointé Resort & Resto from the Airport

Getting to De Pointé Resort & Resto from the nearest major airport, such as Soekarno-Hatta International Airport (CGK) in Jakarta, involves a scenic drive. Here are the common transportation options:

  • Airport Shuttle Buses: While direct shuttles to Puncak are uncommon, you can take a shuttle to a major hub in Jakarta and then arrange onward transport.
  • Public Metered Taxis: Available at the airport, these offer a direct route to the resort. Ensure the meter is used for fare calculation.
  • Rideshare Services: Various rideshare services operate from the airport and can provide a convenient way to reach De Pointé Resort & Resto.
  • Car Rental: Renting a car at the airport gives you the flexibility to explore at your own pace and is ideal for road trips.
For a seamless journey, consider pre-booking your Airport transfer service or arranging your De Pointé Resort & Resto airport transfer in advance.

Summary of Why You Should Choose De Pointé Resort & Resto

De Pointé Resort & Resto stands out as an excellent choice for Australian travelers looking for a peaceful and enjoyable stay in Jawa Barat. Its key advantages include:

  • Prime Location: Situated in the beautiful Puncak region, offering stunning natural scenery and a tranquil atmosphere.
  • Comfortable Accommodations: Well-appointed rooms with modern amenities, including effective climate control, ensuring a pleasant stay.
  • Convenient Access: While requiring a scenic drive, it provides a gateway to explore the natural wonders of the area.
  • Welcoming Service: A friendly and helpful staff ready to assist you throughout your visit.
To ensure you get the best experience and rates, it's always a good idea to Check room availability at De Pointé Resort & Resto. You can easily Book De Pointé Resort & Resto and plan your Indonesian adventure through Traveloka.

Explore more options and plan your trip with ease: Book budget hotels in Jawa Barat Easily book domestic and international flights at low prices

All facilities in De Pointé Resort & Resto

Swimming Pool De Pointé Resort & Resto
Swimming Pool
Functional Hall De Pointé Resort & Resto
Functional Hall
Common Space De Pointé Resort & Resto
Common Space
Lobby De Pointé Resort & Resto
Lobby
Bedroom De Pointé Resort & Resto
Bedroom

Things to Do

  • Barbecue
  • Children play area
  • Garden
  • Karaoke
  • Outdoor heated pool
  • Outdoor pool
  • Parasol
  • Picnic area

Food and Drinks

  • A la carte breakfast
  • Bar
  • Breakfast
  • Buffet breakfast
  • Dining area
  • Poolside bar
  • Show cooking restaurant

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Wedding service

General

  • Banquet
  • Family room
  • Heater
  • Swimming pool
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Restaurant
  • Room service
  • WiFi in public area

Business Facilities

  • Meeting facilities
  • Photocopier
  • Printer
  • Projector

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Transportation

  • Secure parking
  • Valet parking

Family-friendly Facilities

  • Children pool

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Accommodation Policy & General Information in De Pointé Resort & Resto

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 23:00
Check-out:
12:00 - 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

Early Check-in

You're not allowed to check-in before the accommodation’s check-in time.
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General Information

Popular Facilities
Restaurant, Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 23:00 - to 12:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at De Pointé Resort & Resto
22
Number of floors in De Pointé Resort & Resto
4
Another facilities in De Pointé Resort & Resto
Barbecue, Children play area, Garden, Karaoke, Outdoor heated pool

Frequently asked questions about De Pointé Resort & Resto

What are available facilities at De Pointé Resort & Resto?
There are top facilites at De Pointé Resort & Resto such as Restaurant, Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at De Pointé Resort & Resto?
The standard check-in time at De Pointé Resort & Resto is starting from 14:00 - 23:00 while the latest check-out time is at 12:00 - 12:00
Does De Pointé Resort & Resto provide breakfast?
Yes, De Pointé Resort & Resto provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of De Pointé Resort & Resto?
De Pointé Resort & Resto has a 0.0-star rating.
How many floors does De Pointé Resort & Resto have?
De Pointé Resort & Resto has 4.
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De Pointé Resort & Resto reviews and ratings

9.1
Exceptional
From 355 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

8.9

Meal

8.9

Location

8.8

Service and Facilites

9.2

People often mention about De Pointé Resort & Resto
All
Staff Friendliness (73)
Ambiance (66)
Hotel Area (63)
Taste (58)
Bathroom (56)
Bedroom (55)
Family Friendly (47)
Surroundings (42)
Room Space (42)
Variety (42)
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Traveller Reviews De Pointé Resort & Resto

Number of reviews per page
20
40
Customer reviews
N***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 day(s) ago
Super friendly service, quiet, clean, and very cool place. Perfect for a staycation with my husband.
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FENDY A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
The service is friendly, the hotel facilities are quite complete, clean. The atmosphere is cool, the view is good, you can get a great direction to the mountain. The evening atmosphere is perfect because there is Hurasa Cafe so it is crowded with visitors drinking coffee. For breakfast, the menu is complete, delicious, and filling. 😁 What is less friendly is the track to the location. The road is well paved, but narrow & the incline is quite brutal. 🥵 Especially if there are cars from the top & bottom, it will definitely not fit & hold on the incline. Makes the motorcycle's clutch lining hot & smelly. One more thing, the incline track right before the resort entrance is not good, so for 110/115cc class automatic motorbikes it will definitely not be able to climb it. That's the only obstacle. The rest is awesome.. 🥳 Next time I will definitely go there again.. 🥳
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Suma
icon-Staycation
Staycation
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10.0
/10
Reviewed 2 week(s) ago
I had a wonderful stay at De Pointé Resort & Resto with my family. Everything was excellent, especially the service—the staff were incredibly friendly, helpful, and attentive, truly making us feel well taken care of. The only downside is that the access to the resort can be a little challenging, especially on weekends due to the Puncak traffic management (open/close system), but overall, it was a great family experience and we would definitely come back!
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Suma
icon-Staycation
Staycation
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10.0
/10
Reviewed 2 week(s) ago
I had a wonderful stay at De Pointé Resort & Resto with my family. Everything was excellent, especially the service—the staff were incredibly friendly, helpful, and attentive, truly making us feel well taken care of. The only downside is that the access to the resort can be a little challenging, especially on weekends due to the Puncak traffic management (open/close system), but overall, it was a great family experience and we would definitely come back!
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1 people find it helpful
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
I was quite satisfied staying here. However, the pillows were too high, which actually made my back hurt. So I slept on a piece of clothing to use as a pillow, other than that, there were no problems with the room facilities. However, the price of food at Hurasa Cafe is not really worth it, in my opinion, the price is a bit expensive compared to other cafes in Puncak for hanging out with Gen Z kids. In the room, there are also snacks like Ciki and Oreo, but the prices are much higher than those in minimarkets, so I prefer to go out to buy snacks first 🤭
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Noer F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The place is very comfortable, especially the mountain view when seen from the nice pool room.
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1 people find it helpful
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Mochamad I. B. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's a great moment I and my family had.
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Accommodation's Reply
02 Sep 2026
Dear Valued Guest Mochammad I.B.M. Warm Greetings from De Pointe Resort, We would like to thank you for sharing this superb feedback about your recent stay at De Pointe Resort & Resto. We are truly delighted to have had you as our guest. We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at De Pointe Resort & Resto. Kind regards, De Pointe Management
ADe R. W.
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10.0
/10
Reviewed 4 week(s) ago
The resort with the best view in the Puncak area, will come back here again.
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Accommodation's Reply
26 Aug 2026
Dear Mr. Ade R. W., Greetings from De Pointe Resort. We appreciate you taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. Rest assured, your feedback is vital to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Awesome, everything is cool and perfect
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Accommodation's Reply
21 Aug 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Hendy S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Thank you. It was a truly memorable stay here. 😊 It's also kid-friendly.
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Accommodation's Reply
09 Aug 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Grace
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It might be advisable to have ashtrays in each outdoor room and dining area to avoid cigarette butts everywhere. Hopefully, this will facilitate check-in, even at night, as the stairs are quite steep. The remaining 90% exceeded expectations, as it was very nice and quiet. I would definitely stay again; I was truly satisfied.
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1 people find it helpful
Accommodation's Reply
09 Aug 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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J***m
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The place is very good and comfortable.
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Accommodation's Reply
09 Aug 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Machmud P. S.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 7 week(s) ago
The access road from Jl. Raya Puncak to DP needs to be improved. It is very narrow and difficult to pass by cars. Employees should be assigned to standby at crucial points from the main road to DP. Also, the buggy car facility should not only be open until 7:00 PM. If possible, extend it until 9:00 PM. Sometimes you need to go to the Hurahura restaurant later than 7:00 PM. If you take a private vehicle, access is complicated. Customers don't want to eat in their rooms. Sometimes they also need to see the night view at the restaurant. Then, between restaurants with more expensive room prices, there should be a distinction between those with standard room prices. The taste in the restaurant is honestly mediocre, even lacking in variety and taste. Hopefully, it can be improved in the future.
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1 people find it helpful
Accommodation's Reply
09 Aug 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.2
/10
Reviewed 8 week(s) ago
Booked two rooms. All the rooms had problems. The electricity wouldn't work, and the sliding door wouldn't open. There were lots of cats around, but the area wasn't kept clean. There was a smell of cat feces, and even after returning home, it wasn't immediately addressed, and the smell of cats lingered. The food variety was also very limited. Not worth the price of a hotel over 1 million rupiah :(
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Accommodation's Reply
09 Aug 2026
Dear Valued Guest of De Point Resort, Thank you for choosing to stay with us at De Point Resort. We sincerely apologize that your stay did not meet your expectations and that some inconveniences or disappointments may have occurred. We have forwarded your feedback to the relevant departments for immediate improvement. Please rest assured that your feedback is vital to our success in consistently providing excellent service and continuously improving our facilities and services. We are committed to providing the best possible facilities for all our guests at De Point, and we hope you will choose our hotel again on your next trip to Puncak. Sincerely, The Management Team, De Point
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Aisyadatin F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very good service, beautiful views, lots of variety for breakfast and the cafe prices are still affordable.
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Accommodation's Reply
09 Aug 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Faisal A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
All the facilities and staff are very friendly.
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Accommodation's Reply
09 Aug 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Ria K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
You won't regret staying here, especially with the Cemara Superior room, which boasts the best view. The room and restroom are also exceptionally clean. The staff are polite and friendly, and the food is delicious and fresh. The cafe is also excellent, both in terms of taste and price, very reasonable. I felt at home and didn't want to leave. I'll definitely be back. Absolutely the best. De Pointè Resort & Resto and Hurasa are definitely great.
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Accommodation's Reply
09 Aug 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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P***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Good good good good good
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Accommodation's Reply
19 Jul 2026
Dear Guests from De Pointe Resort, We would like to thank you for taking the time to write a positive review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We hope to welcome you back to De Pointe Resort again in the near future. Sincerely, The Management Team, De Pointe Resort
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i***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The staff was very helpful and friendly. The facilities and food were excellent, complementing the relaxed atmosphere. I'll be back again someday.
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Accommodation's Reply
19 Jul 2026
Dear Guests from De Pointe Resort, We would like to express our deepest gratitude for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. Please rest assured that your feedback is invaluable to our success in maintaining consistent service quality and improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the future. Sincerely, The Management Team, De Pointe Resort
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Fery J.
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9.4
/10
Reviewed 10 week(s) ago
It was very pleasant, but unfortunately we checked in late afternoon because we were stuck in traffic on the way.
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Accommodation's Reply
19 Jul 2026
Dear Guests from De Pointe Resort, We would like to thank you for taking the time to write a positive review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We hope to welcome you back to De Pointe Resort again in the near future. Sincerely, The Management Team, De Pointe Resort
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Number of reviews per page
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Swimming Pool 4 De Pointé Resort & Resto

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.1
Exceptional
From 355 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

8.9

Meal

8.9

Location

8.8

Service and Facilites

9.2

People often mention about De Pointé Resort & Resto
All
Staff Friendliness (73)
Ambiance (66)
Hotel Area (63)
Taste (58)
Bathroom (56)
Bedroom (55)
Family Friendly (47)
Surroundings (42)
Room Space (42)
Variety (42)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews De Pointé Resort & Resto

Number of reviews per page
20
40
Customer reviews
N***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 day(s) ago
Super friendly service, quiet, clean, and very cool place. Perfect for a staycation with my husband.
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FENDY A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
The service is friendly, the hotel facilities are quite complete, clean. The atmosphere is cool, the view is good, you can get a great direction to the mountain. The evening atmosphere is perfect because there is Hurasa Cafe so it is crowded with visitors drinking coffee. For breakfast, the menu is complete, delicious, and filling. 😁 What is less friendly is the track to the location. The road is well paved, but narrow & the incline is quite brutal. 🥵 Especially if there are cars from the top & bottom, it will definitely not fit & hold on the incline. Makes the motorcycle's clutch lining hot & smelly. One more thing, the incline track right before the resort entrance is not good, so for 110/115cc class automatic motorbikes it will definitely not be able to climb it. That's the only obstacle. The rest is awesome.. 🥳 Next time I will definitely go there again.. 🥳
Read More
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+2
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Suma
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I had a wonderful stay at De Pointé Resort & Resto with my family. Everything was excellent, especially the service—the staff were incredibly friendly, helpful, and attentive, truly making us feel well taken care of. The only downside is that the access to the resort can be a little challenging, especially on weekends due to the Puncak traffic management (open/close system), but overall, it was a great family experience and we would definitely come back!
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Suma
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
I had a wonderful stay at De Pointé Resort & Resto with my family. Everything was excellent, especially the service—the staff were incredibly friendly, helpful, and attentive, truly making us feel well taken care of. The only downside is that the access to the resort can be a little challenging, especially on weekends due to the Puncak traffic management (open/close system), but overall, it was a great family experience and we would definitely come back!
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1 people find it helpful
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
I was quite satisfied staying here. However, the pillows were too high, which actually made my back hurt. So I slept on a piece of clothing to use as a pillow, other than that, there were no problems with the room facilities. However, the price of food at Hurasa Cafe is not really worth it, in my opinion, the price is a bit expensive compared to other cafes in Puncak for hanging out with Gen Z kids. In the room, there are also snacks like Ciki and Oreo, but the prices are much higher than those in minimarkets, so I prefer to go out to buy snacks first 🤭
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Noer F.
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10.0
/10
Reviewed 3 week(s) ago
The place is very comfortable, especially the mountain view when seen from the nice pool room.
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1 people find it helpful
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Mochamad I. B. M.
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
It's a great moment I and my family had.
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Accommodation's Reply
02 Sep 2026
Dear Valued Guest Mochammad I.B.M. Warm Greetings from De Pointe Resort, We would like to thank you for sharing this superb feedback about your recent stay at De Pointe Resort & Resto. We are truly delighted to have had you as our guest. We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at De Pointe Resort & Resto. Kind regards, De Pointe Management
ADe R. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The resort with the best view in the Puncak area, will come back here again.
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Accommodation's Reply
26 Aug 2026
Dear Mr. Ade R. W., Greetings from De Pointe Resort. We appreciate you taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. Rest assured, your feedback is vital to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Awesome, everything is cool and perfect
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Accommodation's Reply
21 Aug 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Hendy S.
icon-Leisure
Leisure
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10.0
/10
Reviewed 7 week(s) ago
Thank you. It was a truly memorable stay here. 😊 It's also kid-friendly.
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Accommodation's Reply
09 Aug 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Grace
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It might be advisable to have ashtrays in each outdoor room and dining area to avoid cigarette butts everywhere. Hopefully, this will facilitate check-in, even at night, as the stairs are quite steep. The remaining 90% exceeded expectations, as it was very nice and quiet. I would definitely stay again; I was truly satisfied.
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Accommodation's Reply
09 Aug 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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J***m
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8.5
/10
Reviewed 7 week(s) ago
The place is very good and comfortable.
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Accommodation's Reply
09 Aug 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Machmud P. S.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 7 week(s) ago
The access road from Jl. Raya Puncak to DP needs to be improved. It is very narrow and difficult to pass by cars. Employees should be assigned to standby at crucial points from the main road to DP. Also, the buggy car facility should not only be open until 7:00 PM. If possible, extend it until 9:00 PM. Sometimes you need to go to the Hurahura restaurant later than 7:00 PM. If you take a private vehicle, access is complicated. Customers don't want to eat in their rooms. Sometimes they also need to see the night view at the restaurant. Then, between restaurants with more expensive room prices, there should be a distinction between those with standard room prices. The taste in the restaurant is honestly mediocre, even lacking in variety and taste. Hopefully, it can be improved in the future.
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1 people find it helpful
Accommodation's Reply
09 Aug 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.2
/10
Reviewed 8 week(s) ago
Booked two rooms. All the rooms had problems. The electricity wouldn't work, and the sliding door wouldn't open. There were lots of cats around, but the area wasn't kept clean. There was a smell of cat feces, and even after returning home, it wasn't immediately addressed, and the smell of cats lingered. The food variety was also very limited. Not worth the price of a hotel over 1 million rupiah :(
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Accommodation's Reply
09 Aug 2026
Dear Valued Guest of De Point Resort, Thank you for choosing to stay with us at De Point Resort. We sincerely apologize that your stay did not meet your expectations and that some inconveniences or disappointments may have occurred. We have forwarded your feedback to the relevant departments for immediate improvement. Please rest assured that your feedback is vital to our success in consistently providing excellent service and continuously improving our facilities and services. We are committed to providing the best possible facilities for all our guests at De Point, and we hope you will choose our hotel again on your next trip to Puncak. Sincerely, The Management Team, De Point
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Aisyadatin F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very good service, beautiful views, lots of variety for breakfast and the cafe prices are still affordable.
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Accommodation's Reply
09 Aug 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Faisal A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
All the facilities and staff are very friendly.
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Accommodation's Reply
09 Aug 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Ria K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
You won't regret staying here, especially with the Cemara Superior room, which boasts the best view. The room and restroom are also exceptionally clean. The staff are polite and friendly, and the food is delicious and fresh. The cafe is also excellent, both in terms of taste and price, very reasonable. I felt at home and didn't want to leave. I'll definitely be back. Absolutely the best. De Pointè Resort & Resto and Hurasa are definitely great.
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Accommodation's Reply
09 Aug 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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P***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Good good good good good
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Accommodation's Reply
19 Jul 2026
Dear Guests from De Pointe Resort, We would like to thank you for taking the time to write a positive review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We hope to welcome you back to De Pointe Resort again in the near future. Sincerely, The Management Team, De Pointe Resort
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i***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The staff was very helpful and friendly. The facilities and food were excellent, complementing the relaxed atmosphere. I'll be back again someday.
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Accommodation's Reply
19 Jul 2026
Dear Guests from De Pointe Resort, We would like to express our deepest gratitude for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. Please rest assured that your feedback is invaluable to our success in maintaining consistent service quality and improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the future. Sincerely, The Management Team, De Pointe Resort
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Fery J.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
It was very pleasant, but unfortunately we checked in late afternoon because we were stuck in traffic on the way.
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Accommodation's Reply
19 Jul 2026
Dear Guests from De Pointe Resort, We would like to thank you for taking the time to write a positive review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We hope to welcome you back to De Pointe Resort again in the near future. Sincerely, The Management Team, De Pointe Resort
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