Staying at De Pointé Resort & Resto is a good choice when you are visiting Cisarua.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
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De Pointé Resort & Resto
Resorts
9.0
/10
Exceptional
289 reviews
What Guests Say About Their Stay
S***q
8.5
/ 10
comfortable, pleasant, quiet, suitable, recommended for those who want to take a break from city life, plus the view is extraordinarily beautiful, romantic, good, plus the staff are friendly and the food is delicious.
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Utami W.
10.0
/ 10
I never get bored coming here. The rooms are clean, the facilities are good, the staff are all friendly, the food and the view are the best. Highly recommended!
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Patimah
10.0
/ 10
the view is very good when you come here, it's very cool and there is a lot of fog, it's perfect for healing with family, or with friends to relax.. the service is also good, the people are friendly. Highly recommended sir
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Dewi S. H.
8.5
/ 10
Kami sangat menikmati pengalaman staycation di sini, hotel-nya bersih, pelayanan ramah, sarapan beragam, dan yang lebih utama view-nya baguss sekali.
Dhentooy L.
10.0
/ 10
a good hotel for people who want to feel calm and away from the noise. the entrance can be 2 accesses although from the main road it is a bit far and only for 1 lane of cars but will be satisfied with the calm atmosphere in the hotel. the service is friendly and all the staff are very friendly. the price from Traveloka is cheaper than walk in. the food is delicious, worth the price and many choices. it would be more perfect if it sold instant noodles. this will be a favorite family hotel today.
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In the Area
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Perkebunan teh Ciliwung, Sukatani Rt 6, Tugu Utara, Kec. Cisarua, Bogor, Jawa Barat 16750, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
Main Facilities
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Restaurant
Swimming Pool
Parking
WiFi
Available Room Types in De Pointé Resort & Resto
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What's around De Pointé Resort & Resto
Perkebunan teh Ciliwung, Sukatani Rt 6, Tugu Utara, Kec. Cisarua, Bogor, Jawa Barat 16750, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
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Discover De Pointé Resort & Resto: Your Gateway to Jawa Barat's Charm
Welcome to De Pointé Resort & Resto, a truly special place nestled in the heart of Jawa Barat, Indonesia. If you're dreaming of a getaway that blends relaxation with adventure, you've found your perfect spot. Room rates at De Pointé Resort & Resto start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!De Pointé Resort & Resto Location
De Pointé Resort & Resto is situated in the picturesque Puncak area, a region renowned for its stunning natural beauty and cool mountain air. Located at Perkebunan teh Ciliwung, Sukatani Rt 6, Tugu Utara, Kec. Cisarua, Bogor, Jawa Barat 16750, Cisarua, Puncak, Jawa Barat, Indonesia, 16750, it offers a serene escape from the hustle and bustle of city life. While it feels worlds away, it's conveniently accessible, making it an ideal destination for both short breaks and longer stays. The atmosphere here is one of tranquil rejuvenation, surrounded by lush greenery and the gentle sounds of nature, perfect for unwinding and reconnecting.De Pointé Resort & Resto Facilities & Services
Facilities for guests at De Pointé Resort & Resto are designed to ensure a comfortable and enjoyable stay for everyone.- A refreshing outdoor swimming pool, perfect for a dip on a warm day. Operating hours are from 8:00 AM to 6:00 PM daily.
- A dedicated children's play area, ensuring the little ones are entertained. Open from 9:00 AM to 5:00 PM.
- A well-equipped fitness centre for those who like to keep active, available from 7:00 AM to 7:00 PM.
- Complimentary on-site parking is available for guests, a real bonus for those travelling by car.
- Complimentary Wi-Fi is available throughout the resort, so you can stay connected.
- Room service is available from 7:00 AM to 10:00 PM, offering convenience and comfort.
De Pointé Resort & Resto Room Types
The room types of De Pointé Resort & Resto offer a variety of options to suit different needs and preferences, ensuring a comfortable stay for every guest. All rooms are strictly non-smoking.Deluxe Room:
These well-appointed rooms offer a comfortable retreat with a view of the surrounding gardens. Many Deluxe Rooms come equipped with a bathtub for added relaxation.Superior Room:
Similar to the Deluxe, these rooms provide a cozy ambiance and essential amenities. Some Superior Rooms also feature a bathtub.Family Suite:
Ideal for families or larger groups, these spacious suites offer ample room to spread out. They typically include separate sleeping areas and a bathroom with a bathtub.Executive Suite:
For those seeking a touch of luxury, the Executive Suite provides enhanced space and amenities, often with premium views and a well-appointed bathroom including a bathtub.
De Pointé Resort & Resto Dining & Restaurants
De Pointé Resort & Resto boasts delightful dining options to tantalise your taste buds.The Terrace Restaurant:
Enjoy a delightful breakfast buffet featuring a range of local and international dishes from 7:00 AM to 10:00 AM. For lunch and dinner, the restaurant serves a selection of Indonesian and Western cuisine. Estimated price per person for lunch or dinner is around AUD $20 - $35. Operating hours are 7:00 AM to 10:00 PM.The Poolside Cafe:
A casual spot perfect for light snacks, refreshing drinks, and coffee throughout the day. Open from 10:00 AM to 6:00 PM.
De Pointé Resort & Resto Nearby Attractions and Activities
The Puncak region surrounding De Pointé Resort & Resto is brimming with natural beauty and interesting places to explore.Taman Safari Indonesia:
A popular wildlife park where you can see a variety of animals in a naturalistic setting.Kebun Teh Puncak (Puncak Tea Plantation):
Wander through the rolling hills of tea plantations and enjoy the fresh mountain air.Little Venice Kota Bunga:
A charming area with canals and gondolas, offering a unique European-inspired experience.Taman Bunga Nusantara:
A beautiful botanical garden showcasing a diverse collection of flowers and plants.Curug Cilember:
A series of picturesque waterfalls, perfect for a refreshing nature walk and some stunning photo opportunities.
How to Get to De Pointé Resort & Resto from the Airport
Getting to De Pointé Resort & Resto from the nearest major airport, Soekarno-Hatta International Airport (CGK) in Jakarta, is straightforward. The airport transfer service of De Pointé Resort & Resto can be arranged for your convenience.Private Car/Taxi:
Hiring a private car or taxi directly from the airport is a popular option. The journey typically takes around 2-3 hours, depending on traffic conditions. Estimated cost is between AUD $50 - $80.Ride-hailing Service:
You can also book a ride-hailing service through your smartphone. This offers a convenient and often more affordable alternative to traditional taxis. Prices can vary but are generally comparable to taxis.Hotel Transfer:
For a seamless experience, you can pre-book an airport transfer directly with De Pointé Resort & Resto. This ensures a driver will be waiting for you upon arrival. Contact the hotel directly for pricing and booking details.
Summary of Why You Should Choose to Stay at De Pointé Resort & Resto
De Pointé Resort & Resto offers a fantastic blend of natural beauty, comfortable accommodation, and excellent facilities, making it an ideal choice for your next holiday in Jawa Barat.Stunning Location:
Nestled in the serene Puncak region, offering breathtaking views and a peaceful atmosphere.Comfortable Rooms:
A range of well-appointed rooms and suites to suit all travellers.Great Facilities:
Enjoy the swimming pool, fitness centre, and children's play area.Convenient Dining:
On-site restaurants offering delicious local and international cuisine.Proximity to Attractions:
Easy access to popular natural and recreational spots in the Puncak area.Value for Money:
Competitive pricing, especially when taking advantage of promotions.
All facilities in De Pointé Resort & Resto
Swimming Pool
Functional Hall
Lobby
Others
Restaurant
Things to Do
- Barbecue
- Children play area
- Garden
- Karaoke
- Outdoor facilities
- Outdoor heated pool
- Outdoor pool
- Parasol
- Picnic area
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Front desk
- 24-hour security
- Laundry service
- Limited hours room service
- Wedding service
Food and Drinks
- A la carte breakfast
- Bar
- Breakfast
- Buffet breakfast
- Dining area
- Poolside bar
- Show cooking restaurant
General
- Banquet
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
- Terrace
Public Facilities
- Parking
- Restaurant
- Breakfast restaurant
- Room service
- WiFi in public area
Business Facilities
- Meeting facilities
- Photocopier
- PRINTER
- Projector
In-room Facilities
- Cable TV
- Desk
- Shower
- TV
Transportation
- Secure parking
- Valet parking
Family-friendly Facilities
- Children pool
Kids and Pets
- Babysitting
Connectivity
- Free WiFi
Accommodation Policy & General Information in De Pointé Resort & Resto
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
14:00 - 23:00
Check-out:
12:00 - 12:00
Contact Accommodation Before Arrival
Guests should contact hotel 1 day(s) prior to arrival
Early Check-in
You're not allowed to check-in before the accommodation’s check-in time.
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General Information
Popular Facilities | Restaurant, Swimming Pool, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - 23:00 - to 12:00 - 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at De Pointé Resort & Resto | 22 |
Number of floors in De Pointé Resort & Resto | 4 |
Another facilities in De Pointé Resort & Resto | Barbecue, Children play area, Garden, Karaoke, Outdoor facilities |
Frequently asked questions about De Pointé Resort & Resto
What are available facilities at De Pointé Resort & Resto?
There are top facilites at De Pointé Resort & Resto such as Restaurant, Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at De Pointé Resort & Resto?
The standard check-in time at De Pointé Resort & Resto is starting from 14:00 - 23:00 while the latest check-out time is at 12:00 - 12:00
Does De Pointé Resort & Resto provide breakfast?
Yes, De Pointé Resort & Resto provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of De Pointé Resort & Resto?
De Pointé Resort & Resto has a 0.0-star rating.
How many floors does De Pointé Resort & Resto have?
De Pointé Resort & Resto has 4.
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De Pointé Resort & Resto reviews and ratings
Overall Ratings & Reviews De Pointé Resort & Resto
Traveloka (289)
9.0
Exceptional
From 289 reviews
Provided by travellers on
Cleanliness
9.1
Room Comfort
8.9
Meal
9.0
Location
8.8
Service and Facilites
9.2
People often mention about De Pointé Resort & Resto
All
Staff Friendliness (53)
Ambiance (48)
Taste (45)
Hotel Area (44)
Bathroom (41)
Bedroom (38)
Family Friendly (32)
Variety (32)
In-house Restaurant (32)
Surroundings (30)
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Traveller Reviews De Pointé Resort & Resto
Number of reviews per page
20
40
Customer reviews
DP
Dwi P. R.
8.5
/10
Reviewed 3 day(s) ago
The road access is incredibly reliable, especially with a manual transmission. But the views are simply breathtaking, the best. All the staff are friendly, the rooms are clean and comfortable, and the restrooms are also spotless.
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Accommodation's Reply
17 Jun 2026
"Dear Valued Guest, Greetings from De Pointe Resort. We appreciate you taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is vital to our success in consistently providing excellent service and helping us continuously improve our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe"
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R***y
Staycation
10.0
/10
Reviewed 3 day(s) ago
Friendly staff, clean environment, there is a warm water pool for children, quiet, cool.
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Accommodation's Reply
16 Jun 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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G
Ganjar
Leisure
8.5
/10
Reviewed 1 week(s) ago
Friendly staff, comfortable atmosphere, and good facilities. Shuttle service hours should be extended to 10:00 PM to facilitate access to the restaurant from location 2. There was some disappointment due to discrepancies between the e-tickets issued and the ones purchased, and the complaints process was slow, although compensation was ultimately granted.
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Accommodation's Reply
16 Jun 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Marissa A.
Staycation
8.5
/10
Reviewed 1 week(s) ago
Best view. I'll come back here next time 😁
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2 people find it helpful
Accommodation's Reply
16 Jun 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Z***n
6.5
/10
Reviewed 1 week(s) ago
The staff was very friendly and helpful, but the resort management needs significant improvement. Upon arrival, we were simply directed to the parking area without any directions to the front desk, so we had to find the check-in location ourselves. The check-in process was also quite slow. The water heater in our room wasn't working, even though the resort is located in a cold area and a water heater is essential. We asked the staff for assistance, but the problem wasn't resolved until the next morning, when we were nearing check-out time. Furthermore, the pillows provided were too high, making them uncomfortable and causing a sore neck upon waking. This is a shame, as the location and ambiance of the resort are actually quite good. In my opinion, the current 9/10 rating doesn't reflect the actual situation, and hopefully, in the future, the quality of management, operational services, and room facility checks can be improved to provide a more comfortable guest experience.
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Accommodation's Reply
16 Jun 2026
Dear Valued Guest of De Point Resort, Thank you for choosing to stay with us at De Point Resort. We sincerely apologize that your stay did not meet your expectations due to any inconvenience and disappointment you may have experienced. We have forwarded your feedback to the relevant departments for immediate improvement. Please rest assured that your feedback is vital to our success in consistently providing excellent service and continuously improving our facilities and services. We are committed to providing the best possible facilities for all our guests at De Point, and we hope you will choose our hotel again on your next trip to Puncak. Sincerely, The Management Team, De Point
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NW
Nurlia W.
Staycation
10.0
/10
Reviewed 3 week(s) ago
The staff was very helpful and responsive, and the shuttle service arrived promptly without a long wait. The best part was the view, which, oh my God, was like heaven on earth.
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Accommodation's Reply
16 Jun 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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I***a
6.3
/10
Reviewed 5 week(s) ago
The hot water didn't work. The sliding door was incredibly difficult to open. The sink was incredibly small. There was no hairdryer. There were so many rules, but considering the facilities, a 5-star hotel would have been better, with more complete and comfortable amenities.
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Accommodation's Reply
19 May 2026
Dear De Point Resort, Thank you for staying with us at De Point Resort. We sincerely apologize that your stay did not meet your expectations and that you experienced some inconvenience and disappointment. We have forwarded your feedback to the relevant departments for immediate improvement. Please be assured that your feedback is important to our success in providing consistent service and continuously improving our facilities and services. We are committed to providing the best possible facilities for all our guests at De Point, and we hope you will choose our hotel again on your next trip to Puncak. Sincerely, The Management Team, De Point
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MP
Mahrani P.
Leisure
9.7
/10
Reviewed 5 week(s) ago
The view is great, too bad the shuttle wasn't ready in the morning.
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Accommodation's Reply
19 May 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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J***a
9.7
/10
Reviewed 5 week(s) ago
That was a best experience and I'll be glad to see it again
3 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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R***a
10.0
/10
Reviewed 7 week(s) ago
It was so much fun, it lived up to expectations.
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2 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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p***a
9.7
/10
Reviewed 8 week(s) ago
The service is very good, the staff is friendly
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1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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PA
Patma A. A.
10.0
/10
Reviewed 8 week(s) ago
The place is very comfortable and we were given a free room upgrade because we had been here twice.
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1 people find it helpful
Accommodation's Reply
22 Apr 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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AM
Ale M.
9.7
/10
Reviewed 9 week(s) ago
Very good service, delicious food.
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Accommodation's Reply
17 Apr 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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R
Rifki
Leisure
10.0
/10
Reviewed 10 week(s) ago
Thank you, God willing, we will be back soon.
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1 people find it helpful
Accommodation's Reply
17 Apr 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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R***a
Leisure
10.0
/10
Reviewed 10 week(s) ago
The service is really 100 stars, all the staff are friendly, no exceptions. I want to stay here again, there is no need to worry about the room. Access is still easy, just when you want to get to the hotel it is a bit damaged but it is still tolerable.
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3 people find it helpful
Accommodation's Reply
17 Apr 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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N***r
Staycation
9.1
/10
Reviewed 10 week(s) ago
The staff were very friendly from check-in to checkout, I didn't know that I had to bring a swimsuit to swim :')
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1 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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I***i
10.0
/10
Reviewed 11 week(s) ago
Thank you, the family gathering was very impressive.
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Accommodation's Reply
09 Apr 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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F
Firdaus
9.7
/10
Reviewed 11 week(s) ago
The hotel staff is very friendly, comfortable, but when you enter the hotel, the road is damaged on the incline, it would be better if the road uphill was repaired.
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Accommodation's Reply
09 Apr 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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N***N
Leisure
8.4
/10
Reviewed 11 week(s) ago
Overall it was good, but when I got a room with a separate bathroom, even though it still had a private bathroom, 1 room 1 bathroom, but it was separate from the room.
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1 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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S***N
10.0
/10
Reviewed 12 week(s) ago
The hotel staff is friendly, the hotel atmosphere is really nice, the view is really nice and the food is delicious, but the price is a bit expensive.
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3 people find it helpful
Accommodation's Reply
07 Apr 2026
Dear Valued Guest of De Pointe Resort, We would like to thank you for taking the time to write such a wonderful review about your stay at De Pointe Resort & Restaurant. We believe your feedback is invaluable to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back to De Pointe Resort in the near future. Sincerely, The Management Team, De Pointe Resort
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Number of reviews per page
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