M***a
Leisure
8.2
/10
Reviewed 10 week(s) ago
The walls of the swimming pool are a bit mossy, it looks like it is rarely used & lacks maintenance.
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Grand Dian Hotel Pekalongan
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Overall Ratings & Reviews Grand Dian Hotel Pekalongan
Traveloka (304)
8.4
Very Good
From 304 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.1
Meal
8.4
Location
8.6
Service and Facilites
8.4
People often mention about Grand Dian Hotel Pekalongan
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Staff Friendliness (23)
Bedroom (23)
Bathroom (22)
Hotel Area (21)
Accessibility (20)
Taste (20)
Distance to City Center (17)
Check-in/out Time (15)
Ambiance (15)
Variety (15)
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Traveler Reviews Grand Dian Hotel Pekalongan
Number of reviews per page
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40
Customer reviews
L***a
Leisure
6.6
/10
Reviewed 10 week(s) ago
I paid the high season price, which was double the normal price, but I couldn't shower because the water was black. They said it was because they were cleaning, but why did it have to be during checkout hours? And also, the food was already gone during breakfast. The staff didn't take the initiative to refill the water. I had to ask for a refill before I could get it. Sorry, I'll write this in my review so it can be improved in the future. Thank you.
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D***i
Staycation
8.1
/10
Reviewed 11 week(s) ago
The toilet was dirty, the bathroom water suddenly came out black, the receptionist was impolite, tended to whisper a lot to her colleagues & laughed when guests asked questions.
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W***y
Leisure
8.5
/10
Reviewed 11 week(s) ago
Great, close to the main road. Nice
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AS
Apriliani S.
Transit
9.4
/10
Reviewed 11 week(s) ago
Room 111's AC wasn't cold enough. The staff was very helpful. The security guard was also friendly. It's a shame the pool wasn't accessible. And breakfast wasn't very varied.
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a***f
Leisure
8.1
/10
Reviewed 12 week(s) ago
The room's AC was very hot. I complained and had the technician check it, but it was still hot. The AC's PK seemed too small for such a large room. Other rooms had the same complaint. Other than that, the room was fine. Breakfast: butter and fruit didn't seem fresh, having been at room temperature for too long. Everything else was fine.
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G***t
Business
10.0
/10
Reviewed 17 week(s) ago
Good for living and business
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H***y
9.3
/10
Reviewed 24 week(s) ago
Overall good, the food was delicious
just the water heater doesn't work for a whole day room 128
1 people find it helpful
MK
Mpuy K.
Leisure
10.0
/10
Reviewed 25 week(s) ago
The food in the restaurant is really delicious
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1 people find it helpful
MK
Mpuy K.
Leisure
10.0
/10
Reviewed 25 week(s) ago
Holidays at the Grand Dian Hotel are indeed enjoyable.
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MK
Mpuy K.
Staycation
10.0
/10
Reviewed 25 week(s) ago
Great for a Family Vacation
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M***D
6.2
/10
Reviewed 34 week(s) ago
The AC is not cold, even at night it still feels hot, not cold at all, please fix the AC, for the others it is quite good, clean, comfortable, complete and the hospitality is quite good.
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1 people find it helpful
Accommodation's Reply
18 Oct 2025
Thank you for your feedback and review. We apologize for the inconvenience you experienced with the air conditioning in your room. We have followed up on your complaint to ensure it is resolved promptly and prevented from happening again. We are very pleased that you were satisfied with the cleanliness, comfort, and service from our staff. We look forward to welcoming you back for an even better stay.
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M***d
10.0
/10
Reviewed 37 week(s) ago
Criticism and suggestions: If anyone wants to check in, try to have guests enter the air-conditioned room while it's already cool. This way, they don't have to wait until they're too hot. Thank you.
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Accommodation's Reply
26 Sep 2025
Dear Our Lovely Customer, Warm greetings from Grand Dian Hotel Pekalongan. Thank you for taking the time to leave us a review. We are very proud to have been your hotel of choice during your stay in this city. We apologize if there is any inconvenience with our service, and we will use your review as a basis for evaluating our hotel to improve our service in the future. We look forward to welcoming you back to enjoy more exciting experiences with us. Have a great day! Best Regards.
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S***t
Business
8.0
/10
Reviewed 38 week(s) ago
Not very friendly to the morning staff, bro....
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Accommodation's Reply
24 Sep 2025
Dear Our Lovely Customer, Warm greetings from Grand Dian Hotel Pekalongan. Thank you for taking the time to leave us a review. We are very proud to have been your hotel of choice during your stay in this city. We apologize if there is any inconvenience with our service, and we will use your review as a basis for evaluating our hotel to improve our service in the future. We look forward to welcoming you back to enjoy more exciting experiences with us. Have a great day! Best Regards.
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EE
Ega E.
6.5
/10
Reviewed 41 week(s) ago
It's comfortable, but the AC in the room isn't cold.
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Accommodation's Reply
04 Sep 2025
Dear Our Lovely Customer, Warm greetings from Grand Dian Hotel Pekalongan. Thank you for taking the time to leave us a review. We are very proud to have been your hotel of choice during your stay in this city. We apologize if there is any inconvenience with our service, and we will use your review as a basis for evaluating our hotel to improve our service in the future. We look forward to welcoming you back to enjoy more exciting experiences with us. Have a great day! Best Regards.
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b***a
8.5
/10
Reviewed 50 week(s) ago
Nice atmosphere, comfortable room, friendly service, delicious food, friendly price. I've stayed there several times
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Accommodation's Reply
02 Jul 2025
Dear Our Lovely Customer, Warm Greetings from Grand Dian Hotel Pekalongan, Thank you for taking the time to give us a review. We are very proud to be your hotel of choice when you are in this city. We apologize if there is any service that is less than satisfactory and for the review given we will use it as an evaluation material for our hotel to be better in serving in the future. We await your return to enjoy more interesting experiences with us. Have a great day! Best Regards.
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A***u
Leisure
8.2
/10
Reviewed 50 week(s) ago
The room's AC is not cold, the hallway lights are not bright enough, it's a bit scary if you walk alone at night. The sheets and bedcover are dirty.
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Accommodation's Reply
02 Jul 2025
Dear Our Lovely Customer, Warm Greetings from Grand Dian Hotel Pekalongan, Thank you for taking the time to give us a review. We are very proud to be your hotel of choice when you are in this city. We apologize if there is any service that is less than satisfactory and for the review given we will use it as an evaluation material for our hotel to be better in serving in the future. We await your return to enjoy more interesting experiences with us. Have a great day! Best Regards.
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e***o
Leisure
8.5
/10
Reviewed 50 week(s) ago
Okay everyone, access is okay, easy, easy to reach.
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Accommodation's Reply
27 Jun 2025
Dear Our Lovely Customer, Warm Greetings from Grand Dian Hotel Pekalongan, Thank you for taking the time to give us a review. We are very proud to be your hotel of choice when you are in this city. We apologize if there is any service that is less than satisfactory and for the review given we will use it as an evaluation material for our hotel to be better in serving in the future. We await your return to enjoy more interesting experiences with us. Have a great day! Best Regards.
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A***A
Staycation
10.0
/10
Reviewed 51 week(s) ago
Thank God, I was satisfied staying at the Grand Dian Hotel, the umpteenth time.
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Accommodation's Reply
27 Jun 2025
Dear Our Lovely Customer, Warm Greetings from Grand Dian Hotel Pekalongan, Thank you for taking the time to give us a review. We are very proud to be your hotel of choice when you are in this city. We apologize if there is any service that is less than satisfactory and for the review given we will use it as an evaluation material for our hotel to be better in serving in the future. We await your return to enjoy more interesting experiences with us. Have a great day! Best Regards.
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A***A
Staycation
10.0
/10
Reviewed 51 week(s) ago
This is my 5th time checking in here, thank God it was satisfactory.
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1 people find it helpful
Accommodation's Reply
27 Jun 2025
Dear Our Lovely Customer, Warm Greetings from Grand Dian Hotel Pekalongan, Thank you for taking the time to give us a review. We are very proud to be your hotel of choice when you are in this city. We apologize if there is any service that is less than satisfactory and for the review given we will use it as an evaluation material for our hotel to be better in serving in the future. We await your return to enjoy more interesting experiences with us. Have a great day! Best Regards.
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Number of reviews per page
20
40
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