Overall Ratings & Reviews VNAHOMES APARTHOTEL

, Nang and Viet Anh were very enthusiastic in helping me, I will come back next time🥰🥰🥰

Good room, good service, happy 8/10 rating

Clean room, fully equipped kitchen, washing machine. Right near West Lake. Traveling or weekend change, book here reasonably

everything was great, will come back if there is a chance next time

The staff is very friendly. I checked in quite late due to a delayed flight. The staff named Michael was still happy to help me check in and introduce the functions in the room. Although the soundproofing here is not good, luckily the time I was here the other passengers were not too noisy. The room service is very spacious, comfortable and clean. A bit far from the old town but walking to West Lake is quite chill and there are many iced tea cafes. +1 place that travelers should stay when coming to Hanoi

The second time I came here, I found the room was still as new as the first time, but my girlfriend complained about the service here :v for me it's okay but my girlfriend wanted conditioner when showering because the Dao Tan branch has conditioner =)) and also the lack of comb and scissors made my girlfriend very angry =)) I was happy but I hope next time you guys will take a little more care. Happy New Year

Clean hotel, good security, friendly receptionist, many nice cafes around

Spacious, clean room, good quality. Friendly, enthusiastic and attentive staff. Good customer service, worth the money.

The staff is enthusiastic, cheerful, and dedicated to supporting whenever I need it.... I will come back here if I have the opportunity to come to Hanoi ❤️

The location does not have anything even though it's a walking distance from Tây Hồ. It's pricy I must add. Comparing to hotel at Đà andẵng or Nha Trang. I guess, it's Hà andộI. Over all, we are please with the hospitality and staying of the Hotel.

Was a very delight experience. I will definitely comeback.

Staff are nice and can speak English. Apartment style room with kitchen and dining area. Washing machine available but can't dry. Kitchen with cooking and eating utensils. Refrigerator and microwave can also be used. For eating out near the location, there are not many and they close early. You can walk out to the highway for a place to eat that is open until night with quite a lot of options. There is a gym on the 1st floor and can be used by guests. The location is close to the West Lake area and quite close to the airport, about 35 minutes by Grab or taxi. Make sure the Grab application is connected to a debit or credit card for direct bookings in Vietnam. Usually it is cheaper to use Grab than local taxis. And also safer. For taxis, make sure to use a trusted provider with a taxi meter. In Vietnam, you can directly buy a SIM card or e-sim with 4G or 5G. Buy from a trusted provider such as Viettel for wide coverage in Vietnam. SIM cards can come to the Viettel outlet directly by bringing your passport and cash only for payment. 30 days of Viettel network access is around 135,000VND 4G network with a limit of 1.5GB per day.

10 points everyone, the staff take care very well, the room is still soundproofed well but you can still hear noise but it's okay, the hotel is clean

Good service. Hoping to have a chance to stay here again in the future.

The staff are very friendly and enthusiastic in supporting customers, I will come back again for the next business trip

Nice location, spacious room, lovely staff

I have stayed here 4 times in total and am very satisfied with the staff. Early arrivals are often supported with early check-in if there is a room available. The staff is very friendly and always available 24/7.

I am satisfied with my stay here.

The staffs were very helpful and friendly. Spacious and super clean room. Excellent service. Highly recommend y'all here.

Staff ok cute enthusiastic instructions clean beautiful room