Ashley Tanah Abang

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Overall Ratings & Reviews Ashley Tanah Abang

Traveloka (1,295)
Other sources (83)
9.1
Exceptional
From 1,295 reviews
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Cleanliness

9.2

Room Comfort

9.1

Meal

8.9

Location

9.2

Service and Facilites

9.2

People often mention about Ashley Tanah Abang
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Distance to City Center (106)
Staff Friendliness (98)
Room Space (98)
Bedroom (95)
Ambiance (94)
Hotel Area (94)
Taste (89)
Bathroom (87)
Accessibility (80)
Variety (77)
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Traveler Reviews Ashley Tanah Abang

Number of reviews per page
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40
Customer reviews
Y***i
icon-Staycation
Staycation
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10.0
/10
Reviewed 3 day(s) ago
Good and very cozy to stay, and the price is affordable with the good hotel quality
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Thank you for your kind review. We’re delighted to hear that you found your stay comfortable and cozy, and that our pricing offers good value for the quality of the hotel. Your feedback means a lot to us, and we look forward to welcoming you back to Ashley Tanah Abang Hotel for another pleasant stay. Sincerely, Winda Lieady Cluster Hotel Manager
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Smooth check-in & out process. The staff is friendly. In-room service is also good. Can request an iron from house keeping. Not much food varieties, but it's still good. Thanks for the service. 🫡
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Thank you for your kind review. We are pleased to hear that you experienced a smooth check-in and check-out process, and that our team provided friendly service throughout your stay. It’s also great to know that you were satisfied with our in-room service and housekeeping assistance. We appreciate your feedback regarding the food variety, and we will certainly take it into consideration as we continue to improve our offerings. Thank you once again for your valuable feedback, and we look forward to welcoming you back to Ashley Tanah Abang Hotel in the near future. Sincerely, Winda Lieady Cluster Hotel Manager
Lidia i. K. s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 day(s) ago
Clean, comfortable, beautiful, great in short
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Accommodation's Reply
01 May 2026
Dear Ms. Lidia i. Ke. S., Thank you for your wonderful review! We are delighted to hear that you enjoyed the cleanliness, comfort, and atmosphere of our hotel. Your satisfaction is our top priority. We hope to welcome you back for your next stay. Sincerely, Winda Lieady, Group Hotel Manager
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a***d
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Right in the middle of the city, surrounded by many street vendors
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Accommodation's Reply
01 May 2026
Dear guest, thank you for your valuable feedback! We are delighted that our hotel's excellent location provides easy access to a variety of nearby restaurants and food stalls. We look forward to welcoming you back again. Thank you. Wenda Liddy, Hotel Manager, Hotel Group
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T***q
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Very nice location. The room is decent too. Breakfast is a little boring, so we skipped the second day and ate somewhere else.
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Accommodation's Reply
22 Apr 2026
Dear Valued Guest, Thank you for sharing your feedback regarding your stay at Ashley Tanah Abang. We are pleased to know that you enjoyed our convenient location and found the room comfortable. At the same time, we sincerely apologize that the breakfast selection did not meet your expectations. Your comment regarding the variety has been shared with our team for further improvement. We truly appreciate your valuable feedback and hope to welcome you back for a better experience in the future. Kind Regard, Eko Kurniawan Sr Cluster Hotel Manager
Farah D.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The staff were all friendly, the room was upgraded, and the lobby was comfortable, but the view outside was so bad that you couldn't open the window. The view, unfortunately, is dingy.
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Accommodation's Reply
15 Apr 2026
Dear Ms. Farah D, Thank you for taking the time to share your experience. We are delighted to hear that you appreciated the friendly service from our staff, the room upgrade, and the cozy atmosphere of the hotel lobby. However, we apologize if the view from your room did not meet your expectations and made you uncomfortable opening the window. We understand that this may have impacted your stay. Your feedback is invaluable and will be used as a basis for evaluating guest comfort in the future. Thank you for your comments. We hope to welcome you back to Ashley Tanah Abang for an even better experience. Sincerely, Eko Kurniawan, Senior Hotel Manager, Group of Hotels.
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C***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 4 week(s) ago
The location is strategic, the rooms are clean and nice
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that you enjoyed our hotel's excellent location, as well as the clean and comfortable rooms. We hope to welcome you back to Ashley Tanah Abang for another memorable stay. Sincerely, Eko Kurniawan, Senior Hotel Manager, Group of Hotels.
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T***e
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
The first time I stayed, I had a room with a pool view. The second time I got a room with no window, it felt stuffy and stuffy. The room felt very dim. The breakfast menu was the same. The chicken was too tough, the pastry was hard. The only good things were the pool and the friendly receptionist.
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Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your stay experience with us. We are delighted to hear that you still appreciate our friendly welcome and the pool facilities. However, we are very sorry that your second stay did not meet your expectations, particularly regarding the uncomfortable and varied room conditions, as well as the quality of breakfast. We understand that this may have affected your stay, and we apologize for any inconvenience caused. We will forward your feedback regarding the lighting in the room, the atmosphere, and the food quality to the relevant team for immediate evaluation and improvement. We greatly appreciate your feedback and hope to welcome you back with a better experience in the future. Sincerely, Eko Kurniawan, Senior Hotel Manager, Hotel Group.
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AHLAM G. I.
icon-Business
Business
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10.0
/10
Reviewed 4 week(s) ago
Comfort stay nice hotel again choose
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Accommodation's Reply
08 Apr 2026
Dear Ahlam F. S, Thank you for your kind review. We are delighted to hear that you had a comfortable stay and that you chose our hotel again. It is always a pleasure to welcome you at Ashley Tanah Abang. We truly appreciate your support and look forward to welcoming you back for another pleasant stay in the near future. Kind Regard, Eko Kurniawan Sr Cluster Hotel Manager
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Always been coming back here since 2023!!
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Accommodation's Reply
03 Apr 2026
Dear Valued Guest, Thank you for your continued trust and for always choosing Ashley Tanah Abang since 2023. We truly appreciate your loyalty and are delighted to know that you keep coming back to stay with us. Your support means a lot to us, and we look forward to welcoming you again on your next visit. Kind Regard, Eko Kurniawan Sr Cluster Hotel Manager
Seto P. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A very memorable stay, very helpful and friendly staff, everything is splendid.
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Accommodation's Reply
03 Apr 2026
Dear Seto P. D Thank you for sharing your wonderful experience during your stay at Ashley Tanah Abang. We are delighted to know that you had a very memorable stay and found our staff helpful and friendly. Your kind words about everything being splendid truly motivate us to continue delivering excellent service to all our guests. We look forward to welcoming you back to Ashley Tanah Abang. Kind Regard, Eko Kurniawan Sr Cluster Hotel Manager
a***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Nice hotel and good service from staff
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Accommodation's Reply
30 Mar 2026
Dear Valued Guest, Thank you for your kind feedback. We are pleased to know that you enjoyed your stay and appreciated the service provided by our staff. We look forward to welcoming you again in the near future. Sincerely, Eko Kurniawan Sr Cluster Hotel Manager
A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
All hotel staff from security, front desk, restaurant and all, thank God, are friendly and responsive.
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Accommodation's Reply
24 Mar 2026
Dear Valued Guest, Thank you for your wonderful review. We are delighted to hear that all of our staff, from security and reception to restaurant staff, provided friendly and attentive service throughout your stay. Your compliments motivate us to continue providing the best possible service. We hope to welcome you back again in the future. Sincerely, Eko Kurniawan, Hotel Manager
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Inka D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Anyway, I like staying here, it's comfortable.
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Accommodation's Reply
25 Mar 2026
Dear Ms. Inga D., Thank you for your review! We are delighted to hear that you enjoyed your stay and felt comfortable at our hotel. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back again. See you soon. Sincerely, Eko Kurnaiwan, Senior Hotel Manager, Hotel Group.
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F***z
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
My stay at Ashley Tanah Abang was very pleasant. The hotel was comfortable, smelled great, and the staff was friendly and helpful. The rooms were spacious and clean. The indoor pool was warm, making it great for kids. Plus, there's free laundry.
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Accommodation's Reply
22 Mar 2026
Dear Valued Guest, Thank you for your excellent review! We are delighted that you enjoyed your stay at Ashley Tanah Abang Hotel, from the comfort of the hotel and its refreshing scent to the friendly and helpful staff. We were also pleased with the spacious and clean rooms, as well as the comfortable heated indoor pool, especially for children. We hope our complimentary laundry service added to your convenience during your stay. Thank you for your trust, and we look forward to welcoming you back for another memorable experience. Sincerely, Eko Kurniawan, Senior Hotel Manager, Group of Hotels.
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Eko M. I. Y. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The hotel is nice, the lobby is spacious, the lobby and guest room area smell good, check in service is fast, the breakfast food is delicious
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Accommodation's Reply
13 Mar 2026
Dear Mr./Ms. Eko M.I.Y.S., Thank you for your wonderful review. We are delighted that you were impressed with our hotel, from the spacious lobby and the pleasant aroma in the lobby and rooms to the quick check-in process. We are also pleased that you enjoyed our breakfast menu. Your positive review encourages our entire team to strive to provide the best service and guest experience. We hope to welcome you back to Ashley Tanah Abang Hotel on your next visit. Sincerely, Eko Kurniawan, Hotel Manager
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Gama
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
This is my second stay here. It's quite comfortable, clean, and the sahur meal is also okay.
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Accommodation's Reply
11 Mar 2026
Dear Mr./Ms. Kama R., Thank you for choosing Ashley Tanah Abang Hotel as your accommodation once again. We are delighted to hear that your second stay was comfortable and that you appreciated the cleanliness of your room and the Sahur meal we provided. Your positive review encourages our team to strive to provide the best service to all our guests. We hope to welcome you back to Ashley Tanah Abang Hotel for your next stay. Sincerely, Eko Kurniawan, Hotel Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The best hotel.. Clean.. Food very nice... Staff is friendly
1 people find it helpful
Accommodation's Reply
05 Mar 2026
Dear Valued Guest, Thank you for your wonderful review. We are delighted to know that you enjoyed the cleanliness of our hotel, the food, and the friendliness of our staff. Your kind words truly motivate us to continue providing the best service for our guests. We look forward to welcoming you back to Ashley Tanah Abang on your next visit. Kind Regard, Eko Kurniawan Hotel Manager
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Strategic location to city center and offices, clean hotel, spacious rooms, good service
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Accommodation's Reply
03 Mar 2026
Dear Valued Guest, Thank you for your review and trust in Ashley Tanah Abang Hotel. We are delighted to hear that you were satisfied with our excellent location, the cleanliness of our rooms, and the services we provided. Your feedback and compliments motivate us to continue providing the best possible service. We look forward to welcoming you back again in the future. Sincerely, Eko Kurniawan, Hotel Manager
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o***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Good service but not really good
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Accommodation's Reply
28 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your feedback. We appreciate your recognition of our service and are sorry to learn that your overall experience did not fully meet your expectations. Your comments are very valuable to us and will be shared with our team for further improvement. We hope to have the opportunity to welcome you back and provide a more pleasant experience at Ashley Tanah Abang. Kind Regard, Eko Kurniawan Hotel Manager
Number of reviews per page
20
40