Ashley Tanah Abang

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Overall Ratings & Reviews Ashley Tanah Abang

Traveloka (1,372)
Other sources (102)
9.1
Exceptional
From 1,372 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.9

Location

9.2

Service and Facilites

9.2

People often mention about Ashley Tanah Abang
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Distance to City Center (113)
Room Space (106)
Staff Friendliness (105)
Ambiance (100)
Bedroom (100)
Hotel Area (99)
Taste (97)
Bathroom (92)
Accessibility (88)
Variety (84)
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Traveler Reviews Ashley Tanah Abang

Number of reviews per page
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40
Customer reviews
mhusainprayoga
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
All good, highly recommended.
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Accommodation's Reply
27 Jun 2026
Dear Mr./Ms. mhusainprayoga, Thank you for taking the time to write such a wonderful review and feedback for Ashley Tanah Abang Hotel. We are delighted to hear that you were very satisfied with your stay. Your review and suggestions are invaluable and inspire our entire team to continue striving to provide the best service. We hope to welcome you back to Ashley Tanah Abang soon for another memorable stay. Sincerely, Winda Leedi, Area Hotel Manager
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Suthashini
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 3 day(s) ago
The stay was very pleasant. The breakfast spread can be better. It had only a few varieties and was almost the same for a few days. The food was cold too. Overall, a good stay.
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Accommodation's Reply
26 Jun 2026
Dear Suthashini, Thank you for taking the time to share your experience at Ashley Tanah Abang. We are delighted to know that you had a pleasant stay with us. It is always rewarding to hear that our guests enjoyed their overall experience. We also appreciate your feedback regarding our breakfast selection and temperature. We sincerely apologize that the variety and quality did not meet your expectations. Your comments have been shared with our culinary team for review, as we are continuously working to enhance our breakfast offerings and ensure that our food is served fresh and at the appropriate temperature. Thank you once again for your valuable feedback. We truly hope to have the pleasure of welcoming you back to Ashley Tanah Abang and providing you with an even better experience on your next visit. Kind Regard, Winda Lieady Area Hotel Manager
M***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
A hotel that, God willing, is the best for families. The overall design is luxurious and fragrant. The staff is responsive and helpful. They have a spacious room selection. They have their own laundry room. Access to everywhere is easy because taxis are readily available. And last but not least, the gray stray cat, well-maintained by the hotel staff, is a token of their care. So sweet.
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Accommodation's Reply
24 Jun 2026
Dear Valued Guest, Thank you for your wonderful review and for choosing Ashley Tanah Abang Hotel for your family's stay. We are delighted to hear that you enjoyed the hotel's luxurious and inviting design, spacious room options, and laundry facilities for your convenience. We appreciate your appreciation for the friendliness and responsiveness of our staff. We are pleased to hear that the hotel's convenient location and easy access to transportation made your stay even more enjoyable. Your positive review encourages us to continue providing the best service. We look forward to welcoming you and your family back to Ashley Tanah Abang for another memorable stay. Sincerely, Winda Leedy, Area Hotel Manager
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is nice, comfortable, and clean. The staff are friendly, and the security guards are friendly. The food is delicious.
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Accommodation's Reply
24 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed the comfort, cleanliness, and atmosphere of our hotel. We appreciate your appreciation for the friendliness of our staff and security team, and we are pleased to hear that you enjoyed the food we served. Your positive review encourages us to continue striving for the best possible service. We hope to welcome you back to Ashley Tanah Abang Hotel for another memorable stay. Sincerely, Winda Leedi, Area Hotel Manager
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V***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Chosen because it's one of the best-reviewed hotels in Central Jakarta, it's perfect for families and business travelers alike. It's strategically located, offers a tranquil atmosphere, and offers excellent value for money. The breakfast menu is quite varied, the staff are friendly, and the rooms and grounds are very clean.
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1 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Valued Guest, Thank you so much for your wonderful review and for choosing Ashley Tanah Abang Hotel as your accommodation during your stay in the heart of Bangkok. We are delighted to hear that you found our hotel suitable for both family and business travelers. We are also pleased to hear that you enjoyed the convenient location, the comfortable and tranquil atmosphere, and felt that you received good value for your money during your stay. Your compliments on the varied breakfast menu, the friendliness of the staff, and the cleanliness of the rooms and hotel grounds mean a great deal to our entire team. Such positive reviews motivate us to continue providing the best service and maintaining the quality of our facilities. We hope to welcome you back to Ashley Tanah Abang on your next visit. Sincerely, Winda Leedi, Area Hotel Manager
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
A comfortable place for a staycation with family and partner.
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about your experience with us. We are delighted to hear that you enjoyed your stay at Ashley Tanah Abang Jakarta and considered our hotel the perfect place to relax with your family or partner. Guest satisfaction and comfort are always our top priority. Positive reviews like this encourage us to continue striving for the best service and experience. We look forward to welcoming you back to Ashley Tanah Abang Jakarta on your next visit. Sincerely, Winda Leedi, Area Hotel Manager
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L***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Clean rooms, comfortable atmosphere, and friendly staff.
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1 people find it helpful
Accommodation's Reply
07 Jun 2026
Dear Valued Guest, Thank you for your positive review regarding your stay. We are delighted to hear that you were impressed with the cleanliness of your room, the comfortable atmosphere, and the friendly service from our team. Guest satisfaction is our top priority, and such positive feedback motivates us to continue striving for the best service. We hope to welcome you back to Ashley Tanah Abang Jakarta on your next visit. Sincerely, Winda Leedi, Group Hotel Manager
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P***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
It's simple, not much entertainment, but it's fine for just relaxing. The swimming pool is a plus, with a pleasant temperature and indoor pool. The room is dark and has no view. Breakfast wasn't very extensive even though there were a lot of guests, but they ran out. Hopefully this is helpful. Thank you 🙏😍
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Accommodation's Reply
03 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your stay experience. We are delighted to hear that you enjoyed your stay, especially our indoor swimming pool, which provided comfort and a comfortable water temperature. We appreciate your feedback regarding the room's ambiance, the view, and the variety and availability of our breakfast menu. We apologize if your experience did not fully meet your expectations. Such feedback is very important to us and will be used in our evaluation process to improve the quality of our service and guest experience in the future. Thank you for your valuable feedback. We hope to welcome you back to Ashley Tanah Abang and provide you with a better experience on your next visit. Sincerely, Winda Leedi, Cluster Hotel Manager
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The car park is very far away, no valet is provided.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Thank you for taking the time to provide us with your review and feedback. We apologize for any inconvenience regarding the relatively distant parking area and the lack of valet parking service. Your feedback is very important to us, and we will take it into consideration for future evaluations and improvements to our services. We hope to welcome you back to Ashley Tanah Abang Hotel again and provide you with an even better experience next time. Sincerely, Winda Leedi, Cluster Hotel Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I've stayed here several times. Every time I go to Jakarta, I always want to stay here. The rooms are clean, smell good, and my kids love it. You can swim there, and the food is delicious. The location is also strategic. The staff is friendly and very helpful. Thank you 🥰
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you so much for always choosing Ashley Tanah Abang whenever you visit Jakarta. We are truly happy to hear that you and your family always enjoy your stay with us. It means a lot to know that you love our clean and fragrant rooms, the swimming pool, delicious food, and strategic location. We are especially delighted that your child enjoys staying here as well. Your kind words about our friendly and helpful staff are greatly appreciated and will surely motivate our team to continue providing the best service. We look forward to welcoming you and your family back again on your next trip to Jakarta. Thank you for your trust and support. Sincerely, Winda Lieady Cluster Hotel Manager
RONY S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
This is my umpteenth time staying here. The rooms are spacious with soft mattresses and pillows. Every room has a clock and JBL Horizon speakers. There's a swimming pool and it's very close to Tanah Abang Market. Thank you, Ashley Tanah Abang.
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Accommodation's Reply
21 May 2026
Dear Mr. Roni S., Thank you for choosing Ashley Tanah Abang Hotel as your accommodation once again. We are delighted to hear that you enjoyed the comfort of the room, the plush mattress and pillows, and the in-room amenities. We are also pleased that the hotel's location and swimming pool added to your convenience during your stay. Thank you for your trust and support. We look forward to welcoming you back to Ashley Tanah Abang Hotel again. Sincerely, Winda Leedy, Group Hotel Manager
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E***o
icon-Business
Business
icon-origin-TRAVELOKA
9.2
/10
Reviewed 6 week(s) ago
The check-in process took a very long time because the hotel system had an error and in the room there were small ants crawling on the edge of the table (532).
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Thank you for taking the time to write a review. We apologize for the inconvenience you experienced during check-in due to a system issue and the discovery of small ants in your room. We have forwarded your feedback to the relevant team for immediate follow-up and we will continue to improve the quality of our service and room comfort. We hope to welcome you back to Ashley Tanah Abang Hotel and provide you with an even better stay in the future. Sincerely, Winda Leedi, Group Hotel Manager
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A***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
Overall, the rooms and hotel are nice, fragrant, and clean. However, the menu lacks variety. Please maintain this level of service and guest comfort.
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Accommodation's Reply
12 May 2026
Dear Valued Guest, Thank you for your review of your stay at Ashley Tanah Abang Hotel. We are delighted to hear that you enjoyed the clean and fragrant rooms and the excellent service we provided. Thank you also for your feedback regarding the food menu. We will use this feedback to continuously improve our services and provide an even better stay for all our guests. We look forward to welcoming you back in the future. Sincerely, Winda Leedi, Group Hotel Manager
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Liu M. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I’d recommend this hotel to everyone. Worth every penny. Good location, room is big and clean, close and within walking distance to everywhere in central Jakarta.
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Accommodation's Reply
20 May 2026
Dear Liu M.L, Thank you for your wonderful review and recommendation. We are delighted to hear that you found our location convenient and enjoyed the spacious and clean room during your stay at Ashley Tanah Abang. Your kind words truly mean a lot to us, and we are happy to know that your experience was worth every penny. We look forward to welcoming you back for another enjoyable stay in the future. Kind Regard, Winda Lieady Cluster Hotel Manager
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The best stay ever! The room was very spacious and the staff were all very friendly to entertain many of our requests, from chairs and plates to booking of Gojek, etc.! Definitely will come again.
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Accommodation's Reply
08 May 2026
Dear Valued Guest, Thank you for your wonderful review. We are truly delighted to hear that you had the best stay with us. It is great to know that you enjoyed the spacious room and that our team was able to assist you with your requests, from providing chairs and plates to helping with Gojek bookings. Your kind words about our friendly staff mean a lot to us and will certainly be shared with the entire team as motivation to continue delivering excellent service. We sincerely look forward to welcoming you back again to Ashley Tanah Abang for another memorable stay. Sincerely, Winda Lieady Cluster Hotel Manager
V***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
A hotel located in the heart of Jakarta. The staff were friendly upon check-in, the hotel grounds and our room were clean, and the price was affordable considering the amenities provided. The breakfast menu was satisfying. Everything was perfect.
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Accommodation's Reply
08 May 2026
Dear valued guest, thank you for your valuable review. We are delighted to hear that you were satisfied with our hotel's convenient central Jakarta location, friendly check-in staff, and clean rooms and facilities. We are also pleased to hear that you enjoyed the various amenities provided for a comfortable stay and the delicious breakfast menu. Your "perfect score" is a great motivation for us to continue striving to provide the best service. We look forward to your return to Ashley Tana Avang Hotel. Thank you. Winda Riedi, Hotel Manager, Hotel Cluster
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Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good and very cozy to stay, and the price is affordable with the good hotel quality
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Thank you for your kind review. We’re delighted to hear that you found your stay comfortable and cozy, and that our pricing offers good value for the quality of the hotel. Your feedback means a lot to us, and we look forward to welcoming you back to Ashley Tanah Abang Hotel for another pleasant stay. Sincerely, Winda Lieady Cluster Hotel Manager
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Smooth check-in & out process. The staff is friendly. In-room service is also good. Can request an iron from house keeping. Not much food varieties, but it's still good. Thanks for the service. 🫡
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Thank you for your kind review. We are pleased to hear that you experienced a smooth check-in and check-out process, and that our team provided friendly service throughout your stay. It’s also great to know that you were satisfied with our in-room service and housekeeping assistance. We appreciate your feedback regarding the food variety, and we will certainly take it into consideration as we continue to improve our offerings. Thank you once again for your valuable feedback, and we look forward to welcoming you back to Ashley Tanah Abang Hotel in the near future. Sincerely, Winda Lieady Cluster Hotel Manager
Lidia i. K. s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Clean, comfortable, beautiful, great in short
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Accommodation's Reply
01 May 2026
Dear Ms. Lidia i. Ke. S., Thank you for your wonderful review! We are delighted to hear that you enjoyed the cleanliness, comfort, and atmosphere of our hotel. Your satisfaction is our top priority. We hope to welcome you back for your next stay. Sincerely, Winda Lieady, Group Hotel Manager
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a***d
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Right in the middle of the city, surrounded by many street vendors
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Accommodation's Reply
01 May 2026
Dear guest, thank you for your valuable feedback! We are delighted that our hotel's excellent location provides easy access to a variety of nearby restaurants and food stalls. We look forward to welcoming you back again. Thank you. Wenda Liddy, Hotel Manager, Hotel Group
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Number of reviews per page
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