Ashley Tanah Abang

Hotels
Preferred Partner
9.0
/10
Exceptional
1,315 reviews

What Guests Say About Their Stay

Distance To City Center (141)
Staff Friendliness (139)
Room Space (137)
Bedroom (136)
Summarized by AI
Past guests frequently mention the Ashley Hotel provides a delightful experience with its strategic location near shopping areas like PGMTA and Tanah Abang, making it convenient for guests. The hotel is consistently praised for its friendly and helpful staff, cleanliness, and fragrant ambiance. Guests also appreciate the comfortable and well-maintained rooms, with some noting the spacious family room options. Overall, the hotel is considered a great value, offering a pleasant and convenient stay.

D***i

10.0
/ 10
Very pleasant, fast check in time, friendly staff, clean room, hotel smells good, thank you
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RINI Y.

10.0
/ 10
Good hospitality, spacious, clean rooms, fast response when guests need something, and aesthetic hotel decoration

T***a

10.0
/ 10
⭐️ Good Front Desk Service ⭐️ Clean rooms, plenty of space, a Smart TV (so no need to worry about Netflix), a refrigerator and a kettle for coffee/tea. ⭐️ The bathroom is also clean, with complete amenities. Body and face towels are provided, and there's hot water and a hair dryer. ⭐️ Strategic location, close to a minimarket and nearby street food stalls. ⭐️ There's a swimming pool and gym. The clean pool is 1.2m deep and located on the ground floor (indoor). ⭐️ Breakfast is quite varied and some of the menu items are delicious. ⭐️⭐️⭐️⭐️⭐️ There's a friendly cat hiding in a potted plant in front of the lobby. If I have another business around this hotel, I'll probably stay here again because it's comfortable.
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Nurizan A. R.

10.0
/ 10
I had pleasant experience for my 2 days staycation at Ashley. The staff super friendly and offered the best hospitality. The hotel smells so nice and we were allowed to early check-in as our room was ready. Overall satisfied customer.

Hana A.

10.0
/ 10
Niceee ...
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In the Area
See Map
Jalan K.H Wahid Hasyim 220, Kp. Bali, Tanah Abang, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10250

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Located next to Downtown Area
Heated Swimming Pool
Luxurious Design
note: hotel was previously named Ashley Tanah Abang Ashley Tanah Abang is located in area / city Tanah Abang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Ashley Tanah Abang Address: Map & Location

Jalan K.H Wahid Hasyim 220, Kp. Bali, Tanah Abang, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10250
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Lobby Ashley Tanah Abang
Lobby 2 Ashley Tanah Abang

Discover More About Ashley Tanah Abang

note: hotel was previously named Ashley Tanah Abang

Location


Ashley Tanah Abang is located in area / city Tanah Abang.

About Ashley Tanah Abang

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Ashley Tanah Abang .

From business event to corporate gathering, Ashley Tanah Abang provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Ashley Tanah Abang , a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Ashley Tanah Abang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Ashley Tanah Abang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Ashley Tanah Abang is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Ashley Tanah Abang .

All facilities in Ashley Tanah Abang

Swimming Pool Ashley Tanah Abang
Swimming Pool
Fitness Center Ashley Tanah Abang
Fitness Center
Common Space Ashley Tanah Abang
Common Space
Lobby Ashley Tanah Abang
Lobby

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Wedding service

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Things to Do

  • Fitness center
  • Indoor pool
  • Indoor heated pool
  • Indoor pool

Transportation

  • Airport transfer
  • Secure parking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Ashley Tanah Abang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ashley Tanah Abang
118
Number of floors in Ashley Tanah Abang
6
Another facilities in Ashley Tanah Abang
Bathrobe, Cable TV, Desk, Hairdryer, In-room safe

Frequently asked question in Ashley Tanah Abang

What are available facilities at Ashley Tanah Abang ?
There are top facilites at Ashley Tanah Abang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Ashley Tanah Abang ?
Check-in time at Ashley Tanah Abang is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Ashley Tanah Abang provide breakfast?
Yes, Ashley Tanah Abang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Ashley Tanah Abang ?
Ashley Tanah Abang is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Ashley Tanah Abang have?
Ashley Tanah Abang has 6 floors.
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More Reviews from Other Guests in Ashley Tanah Abang

Overall Ratings & Reviews Ashley Tanah Abang

Traveloka (1,232)
Other sources (83)
9.1
Exceptional
From 1,232 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.8

Location

9.2

Service and Facilites

9.1

Summarized by AI

Past guests frequently mention the Ashley Hotel provides a delightful experience with its strategic location near shopping areas like PGMTA and Tanah Abang, making it convenient for guests. The hotel is consistently praised for its friendly and helpful staff, cleanliness, and fragrant ambiance. Guests also appreciate the comfortable and well-maintained rooms, with some noting the spacious family room options. Overall, the hotel is considered a great value, offering a pleasant and convenient stay.
Near Shopping
The hotel's location is highly valued, particularly its proximity to shopping destinations like PGMTA and Pasar Tanah Abang. Guests appreciate the convenience of being able to walk to these areas, making it easy to access various shopping options. The strategic location enhances the overall experience, catering especially to those visiting for shopping purposes.
Friendly Staff
Guests consistently praise the friendly and helpful staff at the Ashley Hotel. Many reviews mention the warm welcome during check-in and the attentive service provided throughout their stay. The staff's hospitality and willingness to assist with guest needs contribute significantly to a positive and memorable experience, making guests feel valued and well-cared for.
Cleanliness
The hotel consistently receives high marks for its cleanliness. Guests frequently mention that the rooms are clean, comfortable, and well-maintained. The overall environment of the hotel is described as fresh and pleasant, contributing to a comfortable and enjoyable stay. This emphasis on cleanliness enhances the overall guest experience, making it a preferred choice for many.
People often mention about Ashley Tanah Abang
All
Distance to City Center (99)
Room Space (91)
Bedroom (91)
Staff Friendliness (90)
Hotel Area (88)
Ambiance (86)
Bathroom (83)
Taste (83)
Accessibility (75)
Variety (71)
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Traveler Reviews Ashley Tanah Abang

Number of reviews per page
20
40
Customer reviews
Profile Picture
Eko M. I. Y. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
The hotel is nice, the lobby is spacious, the lobby and guest room area smell good, check in service is fast, the breakfast food is delicious
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Accommodation's Reply
13 Mar 2026
Dear Mr./Ms. Eko M.I.Y.S., Thank you for your wonderful review. We are delighted that you were impressed with our hotel, from the spacious lobby and the pleasant aroma in the lobby and rooms to the quick check-in process. We are also pleased that you enjoyed our breakfast menu. Your positive review encourages our entire team to strive to provide the best service and guest experience. We hope to welcome you back to Ashley Tanah Abang Hotel on your next visit. Sincerely, Eko Kurniawan, Hotel Manager
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Gama
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 day(s) ago
This is my second stay here. It's quite comfortable, clean, and the sahur meal is also okay.
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Accommodation's Reply
11 Mar 2026
Dear Mr./Ms. Kama R., Thank you for choosing Ashley Tanah Abang Hotel as your accommodation once again. We are delighted to hear that your second stay was comfortable and that you appreciated the cleanliness of your room and the Sahur meal we provided. Your positive review encourages our team to strive to provide the best service to all our guests. We hope to welcome you back to Ashley Tanah Abang Hotel for your next stay. Sincerely, Eko Kurniawan, Hotel Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The best hotel.. Clean.. Food very nice... Staff is friendly
1 people find it helpful
Accommodation's Reply
05 Mar 2026
Dear Valued Guest, Thank you for your wonderful review. We are delighted to know that you enjoyed the cleanliness of our hotel, the food, and the friendliness of our staff. Your kind words truly motivate us to continue providing the best service for our guests. We look forward to welcoming you back to Ashley Tanah Abang on your next visit. Kind Regard, Eko Kurniawan Hotel Manager
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Strategic location to city center and offices, clean hotel, spacious rooms, good service
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Accommodation's Reply
03 Mar 2026
Dear Valued Guest, Thank you for your review and trust in Ashley Tanah Abang Hotel. We are delighted to hear that you were satisfied with our excellent location, the cleanliness of our rooms, and the services we provided. Your feedback and compliments motivate us to continue providing the best possible service. We look forward to welcoming you back again in the future. Sincerely, Eko Kurniawan, Hotel Manager
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o***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Good service but not really good
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Accommodation's Reply
28 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your feedback. We appreciate your recognition of our service and are sorry to learn that your overall experience did not fully meet your expectations. Your comments are very valuable to us and will be shared with our team for further improvement. We hope to have the opportunity to welcome you back and provide a more pleasant experience at Ashley Tanah Abang. Kind Regard, Eko Kurniawan Hotel Manager
E***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the hotel is comfortable, the location is strategic, especially for those who want to shop.
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Accommodation's Reply
03 Mar 2026
Dear Valued Guest, Thank you for your review and compliments. We are delighted to hear that you enjoyed your stay and were satisfied with the service of our staff and the hotel's excellent location, especially for our shopping customers. We hope to welcome you back to Ashley Tanah Abang Hotel on your next visit. Sincerely, Eko Kurniawan, Hotel Manager
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R***l
icon-origin-TRAVELOKA
7.9
/10
Reviewed 3 week(s) ago
There are lots of red ants on the bathroom floor and in the bedroom.
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Accommodation's Reply
28 Feb 2026
Dear Valued Guest, Thank you for your interest and feedback. We apologize for the inconvenience caused by the discovery of ants in the bathroom and bedroom. We have taken steps to ensure the cleanliness and comfort of your room. We greatly appreciate your feedback, which will be valuable information for evaluating and improving our services at Ashley Tanah Abang Hotel in the future. Sincerely, Eko Kurniawan, Hotel Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Love the walking distance to Pasar Tanah Abang, approximately 2 minutes or maybe less to arrive at Pasar Tanah Abang. Love the hotel vibe, not to exaggerate, but it feels like you're staying at a 5-star rated hotel. The cons are obviously the traffic to travel out from Pasar Tanah Abang, but it's still bearable, what to expect, it is Jakarta! I recommend the hotel install a water bidet for toilet use. All in all, will repeat to stay in this Ashley Hotel.
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Accommodation's Reply
24 Feb 2026
Dear Valued Guest, Thank you very much for your kind and detailed review. We are truly pleased to learn that you appreciated our strategic location, just a short walking distance from Pasar Tanah Abang. We are also delighted to know that you enjoyed the ambiance and overall atmosphere of the hotel. Your generous comparison to a five-star experience is sincerely appreciated and serves as great encouragement to our team. We understand that traffic congestion in the Tanah Abang area can be challenging, particularly during peak hours. We truly appreciate your understanding in this regard. Thank you as well for your valuable suggestion concerning the installation of water bidets in the bathrooms. Please be assured that your feedback will be shared with our management team for consideration as part of our continuous efforts to improve our facilities and services. Once again, thank you for your recommendation. We look forward to welcoming you back to Ashley Hotel in the near future. Sincerely, Eko Kurniawan Hotel Manager
K***h
icon-origin-TRAVELOKA
6.1
/10
Reviewed 4 week(s) ago
The room size wasn't the same as the photo; it was significantly different. Furthermore, I received a room without a window. When I placed my order through the app, I requested room decoration, but it wasn't done, and there was no confirmation either. The provided glasses were dusty, the cupboards were dusty, and the corners of the bathroom floor were slippery. It wasn't worth the fall.
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2 people find it helpful
Accommodation's Reply
19 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your experience. We sincerely apologize for the discrepancy between the room size and the pictures, and for the fact that the room you received did not have a window. We understand that this may have been disappointing, especially if it did not meet your expectations when booking. We are very sorry that we were unable to furnish the room as you requested and did not inform you in advance. This is something we should prioritize to ensure all guest requests are properly handled. Regarding the cleanliness—dusty glass and cabinets, and the slippery bathroom floor—we deeply apologize. Cleanliness is our top priority, and your feedback will be immediately forwarded to our housekeeping team for thorough investigation and improvement. We understand that this experience made your stay unpleasant, and we are very sorry about that. If you would like to give us another chance in the future, we will do our best to provide a better experience that meets your expectations. Sincerely, Eko Kurniawan, Hotel Manager
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I***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very nice place. Always repeat this place
1 people find it helpful
Accommodation's Reply
14 Feb 2026
Dear Valued Guest, Thank you for your kind words and loyalty to Ashley Tanah Abang. We’re delighted to know that you always enjoy your stay and continue to choose us as your preferred place in Jakarta. We truly appreciate your trust and look forward to welcoming you again soon. Kind Regard, Eko Kurniawan Hotel Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Clean, large twin beds, overall good
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1 people find it helpful
Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you for your review! We are delighted to hear that you were satisfied with the cleanliness of your room and the comfort of our double bed. We hope you had a pleasant overall stay. We look forward to welcoming you back to Ashley Hotel Tanah Abang again. Sincerely, Eko Kurniawan, Hotel Manager
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dr novita e. n.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Everything is good. Just a suggestion, please vary the breakfast. Thank you.
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1 people find it helpful
Accommodation's Reply
04 Feb 2026
Dear Novita E.N., Thank you very much for your valuable review and feedback! We are delighted to hear that you were satisfied with your stay at Ashley Tanah Abang. Regarding the breakfast, we will forward your feedback to the relevant team for evaluation and future improvements. We hope to welcome you back again for an even better experience at Ashley Tanah Abang. Sincerely, Eko Kurniawan, Hotel Manager
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
A hotel that makes children feel at home
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1 people find it helpful
Accommodation's Reply
27 Jan 2026
Dear Valued Guest, Thank you for your review! We are delighted to hear that your children enjoyed their stay at our hotel. We are happy to provide a comfortable and enjoyable experience for the whole family. We hope to welcome you and your family back to Ashley Tanah Abang Hotel again. Sincerely, Eko Kurniawan, Hotel Manager
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Nice place, best location near city center
1 people find it helpful
Accommodation's Reply
23 Jan 2026
Dear Valued Guest, Thank you for your kind review! We’re delighted to know that you enjoyed your stay and appreciated our convenient location near the city center. We look forward to welcoming you back soon for another pleasant experience at Ashley Tanah Abang. Kind Regard, Eko Kurniawan Hotel Manager
Akhmad G. I.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
We always stay at this hotel for shopping at Tanah Abang nearby, and the pool is great, so the kids are happy.
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Accommodation's Reply
20 Jan 2026
Dear Mr. Akhmad G. I, Thank you for being a loyal guest and always choosing Ashley Tanah Abang Hotel! We are delighted to hear that our location near Tanah Abang shopping areas and our swimming pool facilities have been a pleasure for you and your family, especially the children. We hope to provide you with another memorable stay in the future. Sincerely, Eko Kurniawan, Hotel Manager
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d***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Good experience here plus upgraded room too
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Accommodation's Reply
17 Jan 2026
Dear Valued Guest, Thank you for your wonderful review! We are delighted that you enjoyed your stay and appreciated the room upgrade at Ashley Tanah Abang Hotel. We hope to welcome you back again. Sincerely, Eko Kurniawan, Hotel Manager
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a***y
icon-origin-TRAVELOKA
9.0
/10
Reviewed 9 week(s) ago
Great staff, very friendly and professional.
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Accommodation's Reply
14 Jan 2026
Dear Valued Guest, Thank you for your kind feedback! We’re delighted to know that our staff made a positive impression with their friendliness and professionalism. Your satisfaction is our top priority, and we look forward to welcoming you back soon to Ashley Tanah Abang. Kind Regard, Eko Kurniawan Hotel Manager
r***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 10 week(s) ago
Check-in took a long time, almost an hour. The breakfast was very varied and the taste was mediocre, the only good thing was the Danish pastry. The room was spacious, but the shower water pressure was weak. The amenities were also incomplete. The plus was that there was a free laundry room so you could go home without bringing dirty clothes, but because it was busy, there was a long line.
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Accommodation's Reply
14 Jan 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Ashley Tanah Abang Hotel. We apologize for any inconvenience you may have experienced during the check-in process, the low water pressure in the shower, and the breakfast variety and taste not meeting your expectations. Your feedback is invaluable to us, and we will take it seriously to improve our services in the future. We are pleased to hear that you were satisfied with the comfort of your room and the laundry facilities. We hope your next stay will be an even better and more pleasant experience. Sincerely, Eko Kurniawan, Hotel Manager
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Very pleasant, fast check in time, friendly staff, clean room, hotel smells good, thank you
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Accommodation's Reply
04 Jan 2026
Dear Valued Guest, Thank you so much for sharing your wonderful experience at Ashley Tanah Abang Hotel! We are delighted to hear that your check-in was quick, our staff was friendly, and your room was clean and comfortable. We are also pleased to hear that you enjoyed the pleasant scent of the hotel and had a great experience throughout your stay. Your feedback and appreciation encourage us to further improve our services and comfort for all our guests. We hope to welcome you back to Ashley Tanah Abang Hotel again for an even more memorable stay. Sincerely, Eko Kurniawan, Hotel Manager
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
This was my first time staying here, and it turned out to be incredibly comfortable, clean, and convenient. I'll definitely be back sometime.
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Accommodation's Reply
02 Jan 2026
Dear Valued Guest, Thank you for choosing Ashley Tanah Abang Hotel for your first stay! We are delighted to hear that you were comfortable and satisfied with the cleanliness and atmosphere of our hotel. We hope to welcome you back for an even more memorable experience. Sincerely, Eko Kurniawan, Hotel Manager
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Number of reviews per page
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40

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Lobby 4 Ashley Tanah Abang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Ashley Tanah Abang

Traveloka (1,232)
Other sources (83)
9.1
Exceptional
From 1,232 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.8

Location

9.2

Service and Facilites

9.1

Summarized by AI

Past guests frequently mention the Ashley Hotel provides a delightful experience with its strategic location near shopping areas like PGMTA and Tanah Abang, making it convenient for guests. The hotel is consistently praised for its friendly and helpful staff, cleanliness, and fragrant ambiance. Guests also appreciate the comfortable and well-maintained rooms, with some noting the spacious family room options. Overall, the hotel is considered a great value, offering a pleasant and convenient stay.
Near Shopping
The hotel's location is highly valued, particularly its proximity to shopping destinations like PGMTA and Pasar Tanah Abang. Guests appreciate the convenience of being able to walk to these areas, making it easy to access various shopping options. The strategic location enhances the overall experience, catering especially to those visiting for shopping purposes.
Friendly Staff
Guests consistently praise the friendly and helpful staff at the Ashley Hotel. Many reviews mention the warm welcome during check-in and the attentive service provided throughout their stay. The staff's hospitality and willingness to assist with guest needs contribute significantly to a positive and memorable experience, making guests feel valued and well-cared for.
Cleanliness
The hotel consistently receives high marks for its cleanliness. Guests frequently mention that the rooms are clean, comfortable, and well-maintained. The overall environment of the hotel is described as fresh and pleasant, contributing to a comfortable and enjoyable stay. This emphasis on cleanliness enhances the overall guest experience, making it a preferred choice for many.
People often mention about Ashley Tanah Abang
All
Distance to City Center (99)
Room Space (91)
Bedroom (91)
Staff Friendliness (90)
Hotel Area (88)
Ambiance (86)
Bathroom (83)
Taste (83)
Accessibility (75)
Variety (71)
Sort by
Most Recent
Format
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Preferences
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Traveler Reviews Ashley Tanah Abang

Number of reviews per page
20
40
Customer reviews
Profile Picture
Eko M. I. Y. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
The hotel is nice, the lobby is spacious, the lobby and guest room area smell good, check in service is fast, the breakfast food is delicious
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Accommodation's Reply
13 Mar 2026
Dear Mr./Ms. Eko M.I.Y.S., Thank you for your wonderful review. We are delighted that you were impressed with our hotel, from the spacious lobby and the pleasant aroma in the lobby and rooms to the quick check-in process. We are also pleased that you enjoyed our breakfast menu. Your positive review encourages our entire team to strive to provide the best service and guest experience. We hope to welcome you back to Ashley Tanah Abang Hotel on your next visit. Sincerely, Eko Kurniawan, Hotel Manager
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Gama
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 day(s) ago
This is my second stay here. It's quite comfortable, clean, and the sahur meal is also okay.
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Accommodation's Reply
11 Mar 2026
Dear Mr./Ms. Kama R., Thank you for choosing Ashley Tanah Abang Hotel as your accommodation once again. We are delighted to hear that your second stay was comfortable and that you appreciated the cleanliness of your room and the Sahur meal we provided. Your positive review encourages our team to strive to provide the best service to all our guests. We hope to welcome you back to Ashley Tanah Abang Hotel for your next stay. Sincerely, Eko Kurniawan, Hotel Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The best hotel.. Clean.. Food very nice... Staff is friendly
1 people find it helpful
Accommodation's Reply
05 Mar 2026
Dear Valued Guest, Thank you for your wonderful review. We are delighted to know that you enjoyed the cleanliness of our hotel, the food, and the friendliness of our staff. Your kind words truly motivate us to continue providing the best service for our guests. We look forward to welcoming you back to Ashley Tanah Abang on your next visit. Kind Regard, Eko Kurniawan Hotel Manager
Verified Traveler
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9.1
/10
Reviewed 2 week(s) ago
Strategic location to city center and offices, clean hotel, spacious rooms, good service
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Accommodation's Reply
03 Mar 2026
Dear Valued Guest, Thank you for your review and trust in Ashley Tanah Abang Hotel. We are delighted to hear that you were satisfied with our excellent location, the cleanliness of our rooms, and the services we provided. Your feedback and compliments motivate us to continue providing the best possible service. We look forward to welcoming you back again in the future. Sincerely, Eko Kurniawan, Hotel Manager
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o***e
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8.5
/10
Reviewed 3 week(s) ago
Good service but not really good
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Accommodation's Reply
28 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your feedback. We appreciate your recognition of our service and are sorry to learn that your overall experience did not fully meet your expectations. Your comments are very valuable to us and will be shared with our team for further improvement. We hope to have the opportunity to welcome you back and provide a more pleasant experience at Ashley Tanah Abang. Kind Regard, Eko Kurniawan Hotel Manager
E***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the hotel is comfortable, the location is strategic, especially for those who want to shop.
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Accommodation's Reply
03 Mar 2026
Dear Valued Guest, Thank you for your review and compliments. We are delighted to hear that you enjoyed your stay and were satisfied with the service of our staff and the hotel's excellent location, especially for our shopping customers. We hope to welcome you back to Ashley Tanah Abang Hotel on your next visit. Sincerely, Eko Kurniawan, Hotel Manager
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R***l
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7.9
/10
Reviewed 3 week(s) ago
There are lots of red ants on the bathroom floor and in the bedroom.
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Accommodation's Reply
28 Feb 2026
Dear Valued Guest, Thank you for your interest and feedback. We apologize for the inconvenience caused by the discovery of ants in the bathroom and bedroom. We have taken steps to ensure the cleanliness and comfort of your room. We greatly appreciate your feedback, which will be valuable information for evaluating and improving our services at Ashley Tanah Abang Hotel in the future. Sincerely, Eko Kurniawan, Hotel Manager
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Verified Traveler
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Leisure
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9.7
/10
Reviewed 3 week(s) ago
Love the walking distance to Pasar Tanah Abang, approximately 2 minutes or maybe less to arrive at Pasar Tanah Abang. Love the hotel vibe, not to exaggerate, but it feels like you're staying at a 5-star rated hotel. The cons are obviously the traffic to travel out from Pasar Tanah Abang, but it's still bearable, what to expect, it is Jakarta! I recommend the hotel install a water bidet for toilet use. All in all, will repeat to stay in this Ashley Hotel.
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Accommodation's Reply
24 Feb 2026
Dear Valued Guest, Thank you very much for your kind and detailed review. We are truly pleased to learn that you appreciated our strategic location, just a short walking distance from Pasar Tanah Abang. We are also delighted to know that you enjoyed the ambiance and overall atmosphere of the hotel. Your generous comparison to a five-star experience is sincerely appreciated and serves as great encouragement to our team. We understand that traffic congestion in the Tanah Abang area can be challenging, particularly during peak hours. We truly appreciate your understanding in this regard. Thank you as well for your valuable suggestion concerning the installation of water bidets in the bathrooms. Please be assured that your feedback will be shared with our management team for consideration as part of our continuous efforts to improve our facilities and services. Once again, thank you for your recommendation. We look forward to welcoming you back to Ashley Hotel in the near future. Sincerely, Eko Kurniawan Hotel Manager
K***h
icon-origin-TRAVELOKA
6.1
/10
Reviewed 4 week(s) ago
The room size wasn't the same as the photo; it was significantly different. Furthermore, I received a room without a window. When I placed my order through the app, I requested room decoration, but it wasn't done, and there was no confirmation either. The provided glasses were dusty, the cupboards were dusty, and the corners of the bathroom floor were slippery. It wasn't worth the fall.
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2 people find it helpful
Accommodation's Reply
19 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your experience. We sincerely apologize for the discrepancy between the room size and the pictures, and for the fact that the room you received did not have a window. We understand that this may have been disappointing, especially if it did not meet your expectations when booking. We are very sorry that we were unable to furnish the room as you requested and did not inform you in advance. This is something we should prioritize to ensure all guest requests are properly handled. Regarding the cleanliness—dusty glass and cabinets, and the slippery bathroom floor—we deeply apologize. Cleanliness is our top priority, and your feedback will be immediately forwarded to our housekeeping team for thorough investigation and improvement. We understand that this experience made your stay unpleasant, and we are very sorry about that. If you would like to give us another chance in the future, we will do our best to provide a better experience that meets your expectations. Sincerely, Eko Kurniawan, Hotel Manager
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I***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very nice place. Always repeat this place
1 people find it helpful
Accommodation's Reply
14 Feb 2026
Dear Valued Guest, Thank you for your kind words and loyalty to Ashley Tanah Abang. We’re delighted to know that you always enjoy your stay and continue to choose us as your preferred place in Jakarta. We truly appreciate your trust and look forward to welcoming you again soon. Kind Regard, Eko Kurniawan Hotel Manager
Verified Traveler
icon-Leisure
Leisure
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10.0
/10
Reviewed 6 week(s) ago
Clean, large twin beds, overall good
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1 people find it helpful
Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you for your review! We are delighted to hear that you were satisfied with the cleanliness of your room and the comfort of our double bed. We hope you had a pleasant overall stay. We look forward to welcoming you back to Ashley Hotel Tanah Abang again. Sincerely, Eko Kurniawan, Hotel Manager
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dr novita e. n.
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Business
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9.7
/10
Reviewed 6 week(s) ago
Everything is good. Just a suggestion, please vary the breakfast. Thank you.
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1 people find it helpful
Accommodation's Reply
04 Feb 2026
Dear Novita E.N., Thank you very much for your valuable review and feedback! We are delighted to hear that you were satisfied with your stay at Ashley Tanah Abang. Regarding the breakfast, we will forward your feedback to the relevant team for evaluation and future improvements. We hope to welcome you back again for an even better experience at Ashley Tanah Abang. Sincerely, Eko Kurniawan, Hotel Manager
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S***i
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10.0
/10
Reviewed 7 week(s) ago
A hotel that makes children feel at home
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1 people find it helpful
Accommodation's Reply
27 Jan 2026
Dear Valued Guest, Thank you for your review! We are delighted to hear that your children enjoyed their stay at our hotel. We are happy to provide a comfortable and enjoyable experience for the whole family. We hope to welcome you and your family back to Ashley Tanah Abang Hotel again. Sincerely, Eko Kurniawan, Hotel Manager
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N***a
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Staycation
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8.5
/10
Reviewed 8 week(s) ago
Nice place, best location near city center
1 people find it helpful
Accommodation's Reply
23 Jan 2026
Dear Valued Guest, Thank you for your kind review! We’re delighted to know that you enjoyed your stay and appreciated our convenient location near the city center. We look forward to welcoming you back soon for another pleasant experience at Ashley Tanah Abang. Kind Regard, Eko Kurniawan Hotel Manager
Akhmad G. I.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
We always stay at this hotel for shopping at Tanah Abang nearby, and the pool is great, so the kids are happy.
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Accommodation's Reply
20 Jan 2026
Dear Mr. Akhmad G. I, Thank you for being a loyal guest and always choosing Ashley Tanah Abang Hotel! We are delighted to hear that our location near Tanah Abang shopping areas and our swimming pool facilities have been a pleasure for you and your family, especially the children. We hope to provide you with another memorable stay in the future. Sincerely, Eko Kurniawan, Hotel Manager
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d***i
icon-Staycation
Staycation
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9.7
/10
Reviewed 9 week(s) ago
Good experience here plus upgraded room too
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Accommodation's Reply
17 Jan 2026
Dear Valued Guest, Thank you for your wonderful review! We are delighted that you enjoyed your stay and appreciated the room upgrade at Ashley Tanah Abang Hotel. We hope to welcome you back again. Sincerely, Eko Kurniawan, Hotel Manager
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a***y
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9.0
/10
Reviewed 9 week(s) ago
Great staff, very friendly and professional.
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Accommodation's Reply
14 Jan 2026
Dear Valued Guest, Thank you for your kind feedback! We’re delighted to know that our staff made a positive impression with their friendliness and professionalism. Your satisfaction is our top priority, and we look forward to welcoming you back soon to Ashley Tanah Abang. Kind Regard, Eko Kurniawan Hotel Manager
r***a
icon-Staycation
Staycation
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8.6
/10
Reviewed 10 week(s) ago
Check-in took a long time, almost an hour. The breakfast was very varied and the taste was mediocre, the only good thing was the Danish pastry. The room was spacious, but the shower water pressure was weak. The amenities were also incomplete. The plus was that there was a free laundry room so you could go home without bringing dirty clothes, but because it was busy, there was a long line.
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Accommodation's Reply
14 Jan 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Ashley Tanah Abang Hotel. We apologize for any inconvenience you may have experienced during the check-in process, the low water pressure in the shower, and the breakfast variety and taste not meeting your expectations. Your feedback is invaluable to us, and we will take it seriously to improve our services in the future. We are pleased to hear that you were satisfied with the comfort of your room and the laundry facilities. We hope your next stay will be an even better and more pleasant experience. Sincerely, Eko Kurniawan, Hotel Manager
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D***i
icon-Staycation
Staycation
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10.0
/10
Reviewed 10 week(s) ago
Very pleasant, fast check in time, friendly staff, clean room, hotel smells good, thank you
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Accommodation's Reply
04 Jan 2026
Dear Valued Guest, Thank you so much for sharing your wonderful experience at Ashley Tanah Abang Hotel! We are delighted to hear that your check-in was quick, our staff was friendly, and your room was clean and comfortable. We are also pleased to hear that you enjoyed the pleasant scent of the hotel and had a great experience throughout your stay. Your feedback and appreciation encourage us to further improve our services and comfort for all our guests. We hope to welcome you back to Ashley Tanah Abang Hotel again for an even more memorable stay. Sincerely, Eko Kurniawan, Hotel Manager
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
This was my first time staying here, and it turned out to be incredibly comfortable, clean, and convenient. I'll definitely be back sometime.
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Accommodation's Reply
02 Jan 2026
Dear Valued Guest, Thank you for choosing Ashley Tanah Abang Hotel for your first stay! We are delighted to hear that you were comfortable and satisfied with the cleanliness and atmosphere of our hotel. We hope to welcome you back for an even more memorable experience. Sincerely, Eko Kurniawan, Hotel Manager
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