Ashley Tanah Abang

Hotels
Preferred Partner
9.0
/10
Exceptional
1,325 reviews

What Guests Say About Their Stay

Distance To City Center (144)
Staff Friendliness (142)
Room Space (141)
Bedroom (138)

F***z

10.0
/ 10
My stay at Ashley Tanah Abang was very pleasant. The hotel was comfortable, smelled great, and the staff was friendly and helpful. The rooms were spacious and clean. The indoor pool was warm, making it great for kids. Plus, there's free laundry.
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D***i

10.0
/ 10
Very pleasant, fast check in time, friendly staff, clean room, hotel smells good, thank you
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RINI Y.

10.0
/ 10
Good hospitality, spacious, clean rooms, fast response when guests need something, and aesthetic hotel decoration

T***a

10.0
/ 10
⭐️ Good Front Desk Service ⭐️ Clean rooms, plenty of space, a Smart TV (so no need to worry about Netflix), a refrigerator and a kettle for coffee/tea. ⭐️ The bathroom is also clean, with complete amenities. Body and face towels are provided, and there's hot water and a hair dryer. ⭐️ Strategic location, close to a minimarket and nearby street food stalls. ⭐️ There's a swimming pool and gym. The clean pool is 1.2m deep and located on the ground floor (indoor). ⭐️ Breakfast is quite varied and some of the menu items are delicious. ⭐️⭐️⭐️⭐️⭐️ There's a friendly cat hiding in a potted plant in front of the lobby. If I have another business around this hotel, I'll probably stay here again because it's comfortable.
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Nurizan A. R.

10.0
/ 10
I had pleasant experience for my 2 days staycation at Ashley. The staff super friendly and offered the best hospitality. The hotel smells so nice and we were allowed to early check-in as our room was ready. Overall satisfied customer.
In the Area
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Jalan K.H Wahid Hasyim 220, Kp. Bali, Tanah Abang, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10250

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Located next to Downtown Area
Heated Swimming Pool
Luxurious Design
Ashley Tanah Abang is located in area / city Tanah Abang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Ashley Tanah Abang

Jalan K.H Wahid Hasyim 220, Kp. Bali, Tanah Abang, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10250
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Lobby Ashley Tanah Abang
Lobby 2 Ashley Tanah Abang

Discover More About Ashley Tanah Abang

Discover the Comfort and Convenience of Hotel Ashley Tanah Abang in Jakarta Pusat

Nestled in the bustling heart of Jakarta Pusat, Hotel Ashley Tanah Abang offers a serene escape amidst the vibrant energy of Indonesia's capital. This modern hotel provides travelers with an ideal blend of comfort, accessibility, and exceptional service. Whether you're visiting Jakarta for business or leisure, Hotel Ashley Tanah Abang ensures a memorable stay with its top-notch amenities and strategic location.

Facilities at Hotel Ashley Tanah Abang

Hotel Ashley Tanah Abang is designed to cater to the needs of all guests, offering a range of facilities that promise a comfortable and enjoyable stay. Here are some of the key amenities you can expect:

  • Spacious Rooms:

    The hotel features well-appointed rooms with contemporary decor, offering a relaxing atmosphere for guests. Each room is equipped with modern amenities, including a flat-screen TV, air conditioning, a minibar, and complimentary Wi-Fi.
  • Fitness Center:

    Stay active during your trip with access to the hotel's fully equipped fitness center, featuring state-of-the-art exercise machines and free weights.
  • Meeting Rooms:

    For business travelers, the hotel offers a selection of meeting rooms that are perfect for conferences, seminars, and corporate events. These rooms are equipped with the latest audio-visual technology to ensure successful presentations.
  • On-site Dining:

    Enjoy a delightful culinary experience at the hotel's restaurant, which serves a variety of local and international dishes prepared by skilled chefs.
  • 24-hour Front Desk:

    The hotel's friendly and professional staff are available around the clock to assist with any inquiries or requests you may have during your stay.
  • Laundry Service:

    Take advantage of the convenient laundry and dry cleaning services to keep your wardrobe fresh and clean.
  • Complimentary Parking:

    For guests traveling by car, the hotel provides free parking facilities.

How to Get to Hotel Ashley Tanah Abang Using Public Transportation

Hotel Ashley Tanah Abang is easily accessible via public transportation, making it a convenient choice for travelers. Here are some options for reaching the hotel:

  • From Soekarno-Hatta International Airport:

    Take the Airport Rail Link to BNI City Station. From there, you can take a short taxi ride or use a ride-hailing service to reach the hotel.
  • From Gambir Train Station:

    The hotel is approximately 15 minutes away by taxi or ride-hailing service. Alternatively, you can take the TransJakarta bus from Gambir to Tanah Abang, followed by a short walk to the hotel.
  • Using TransJakarta:

    The nearest TransJakarta bus stop is Tanah Abang, which is within walking distance of the hotel. This makes it easy to explore other parts of Jakarta using the city's extensive bus network.

Nearest Restaurants

Explore a diverse array of dining options near Hotel Ashley Tanah Abang. Here are eight nearby restaurants worth visiting:

  • Restoran Sederhana:

    A popular choice for traditional Padang cuisine, offering a wide selection of flavorful dishes.
  • Bakmi GM:

    Known for its delicious noodle dishes, Bakmi GM is a great spot for a quick and satisfying meal.
  • Seribu Rasa:

    Experience a fusion of Indonesian and Southeast Asian flavors in a stylish setting.
  • Gado-Gado Boplo:

    Enjoy a taste of authentic Indonesian salad, known as gado-gado, at this local favorite.
  • Warung Daun:

    A charming restaurant offering a variety of traditional Indonesian dishes with a modern twist.
  • Social House:

    Located in Grand Indonesia Mall, this trendy eatery offers a diverse menu and a vibrant atmosphere.
  • Plataran Menteng:

    An elegant restaurant set in a colonial-style building, serving upscale Indonesian cuisine.
  • Beautika:

    Specializing in Manadonese cuisine, Beautika is a must-visit for those looking to try something unique.

Nearest Attractions

Hotel Ashley Tanah Abang is surrounded by numerous attractions that offer a glimpse into Jakarta's rich culture and history. Here are eight nearby attractions to explore:

  • National Monument (Monas):

    A symbol of Indonesia's independence, this iconic monument offers panoramic views of the city from its observation deck.
  • National Museum of Indonesia:

    Discover Indonesia's rich cultural heritage through the museum's extensive collection of artifacts and exhibits.
  • Istiqlal Mosque:

    The largest mosque in Southeast Asia, known for its stunning architecture and spiritual significance.
  • Jakarta Cathedral:

    A beautiful neo-gothic cathedral located across from Istiqlal Mosque, showcasing impressive architecture and history.
  • Taman Suropati:

    A peaceful park in the heart of Jakarta, perfect for a leisurely stroll or enjoying a moment of tranquility.
  • Museum MACAN:

    A contemporary art museum featuring a diverse collection of modern and contemporary art from Indonesia and around the world.
  • Textile Museum:

    Explore the rich tradition of Indonesian textiles through the museum's fascinating exhibits and workshops.
  • Tanah Abang Market:

    One of the largest textile markets in Southeast Asia, offering a wide range of fabrics and clothing at competitive prices.

Nearest Shopping Mall

For those who love shopping, Hotel Ashley Tanah Abang is conveniently located near some of Jakarta's premier shopping destinations. The nearest shopping mall is:

  • Grand Indonesia Mall:

    One of the largest and most luxurious malls in Jakarta, Grand Indonesia offers a wide range of international and local brands, dining options, and entertainment facilities. It's the perfect place to indulge in some retail therapy and enjoy a day out.

In conclusion, Hotel Ashley Tanah Abang provides an ideal base for exploring the vibrant city of Jakarta. With its excellent facilities, convenient location, and proximity to a variety of attractions and dining options, this hotel is a top choice for travelers seeking comfort and accessibility in the heart of the city.

All facilities in Ashley Tanah Abang

Swimming Pool Ashley Tanah Abang
Swimming Pool
Fitness Center Ashley Tanah Abang
Fitness Center
Common Space Ashley Tanah Abang
Common Space
Lobby Ashley Tanah Abang
Lobby

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Wedding service

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Things to Do

  • Fitness center
  • Indoor pool
  • Indoor heated pool
  • Indoor pool

Transportation

  • Airport transfer
  • Secure parking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Ashley Tanah Abang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ashley Tanah Abang
118
Number of floors in Ashley Tanah Abang
6
Another facilities in Ashley Tanah Abang
Bathrobe, Cable TV, Desk, Hairdryer, In-room safe

Frequently asked question in Ashley Tanah Abang

What are available facilities at Ashley Tanah Abang ?
There are top facilites at Ashley Tanah Abang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ashley Tanah Abang ?
The standard check-in time at Ashley Tanah Abang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Ashley Tanah Abang provide breakfast?
Yes, Ashley Tanah Abang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Ashley Tanah Abang have?
Ashley Tanah Abang is a 4.0-star hotel.
How many floors does Ashley Tanah Abang have?
Ashley Tanah Abang has 6 floors.
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More Reviews from Other Guests in Ashley Tanah Abang

Overall Ratings & Reviews Ashley Tanah Abang

Traveloka (1,242)
Other sources (83)
9.1
Exceptional
From 1,242 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.9

Location

9.2

Service and Facilites

9.1

People often mention about Ashley Tanah Abang
All
Distance to City Center (100)
Room Space (93)
Staff Friendliness (92)
Bedroom (92)
Hotel Area (89)
Ambiance (88)
Taste (85)
Bathroom (84)
Accessibility (75)
Variety (73)
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Traveler Reviews Ashley Tanah Abang

Number of reviews per page
20
40
Customer reviews
A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
All hotel staff from security, front desk, restaurant and all, thank God, are friendly and responsive.
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Accommodation's Reply
24 Mar 2026
Dear Valued Guest, Thank you for your wonderful review. We are delighted to hear that all of our staff, from security and reception to restaurant staff, provided friendly and attentive service throughout your stay. Your compliments motivate us to continue providing the best possible service. We hope to welcome you back again in the future. Sincerely, Eko Kurniawan, Hotel Manager
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Inka D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Anyway, I like staying here, it's comfortable.
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Accommodation's Reply
25 Mar 2026
Dear Ms. Inga D., Thank you for your review! We are delighted to hear that you enjoyed your stay and felt comfortable at our hotel. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back again. See you soon. Sincerely, Eko Kurnaiwan, Senior Hotel Manager, Hotel Group.
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F***z
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
My stay at Ashley Tanah Abang was very pleasant. The hotel was comfortable, smelled great, and the staff was friendly and helpful. The rooms were spacious and clean. The indoor pool was warm, making it great for kids. Plus, there's free laundry.
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Accommodation's Reply
22 Mar 2026
Dear Valued Guest, Thank you for your excellent review! We are delighted that you enjoyed your stay at Ashley Tanah Abang Hotel, from the comfort of the hotel and its refreshing scent to the friendly and helpful staff. We were also pleased with the spacious and clean rooms, as well as the comfortable heated indoor pool, especially for children. We hope our complimentary laundry service added to your convenience during your stay. Thank you for your trust, and we look forward to welcoming you back for another memorable experience. Sincerely, Eko Kurniawan, Senior Hotel Manager, Group of Hotels.
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Eko M. I. Y. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel is nice, the lobby is spacious, the lobby and guest room area smell good, check in service is fast, the breakfast food is delicious
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Accommodation's Reply
13 Mar 2026
Dear Mr./Ms. Eko M.I.Y.S., Thank you for your wonderful review. We are delighted that you were impressed with our hotel, from the spacious lobby and the pleasant aroma in the lobby and rooms to the quick check-in process. We are also pleased that you enjoyed our breakfast menu. Your positive review encourages our entire team to strive to provide the best service and guest experience. We hope to welcome you back to Ashley Tanah Abang Hotel on your next visit. Sincerely, Eko Kurniawan, Hotel Manager
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Gama
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
This is my second stay here. It's quite comfortable, clean, and the sahur meal is also okay.
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Accommodation's Reply
11 Mar 2026
Dear Mr./Ms. Kama R., Thank you for choosing Ashley Tanah Abang Hotel as your accommodation once again. We are delighted to hear that your second stay was comfortable and that you appreciated the cleanliness of your room and the Sahur meal we provided. Your positive review encourages our team to strive to provide the best service to all our guests. We hope to welcome you back to Ashley Tanah Abang Hotel for your next stay. Sincerely, Eko Kurniawan, Hotel Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The best hotel.. Clean.. Food very nice... Staff is friendly
1 people find it helpful
Accommodation's Reply
05 Mar 2026
Dear Valued Guest, Thank you for your wonderful review. We are delighted to know that you enjoyed the cleanliness of our hotel, the food, and the friendliness of our staff. Your kind words truly motivate us to continue providing the best service for our guests. We look forward to welcoming you back to Ashley Tanah Abang on your next visit. Kind Regard, Eko Kurniawan Hotel Manager
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Strategic location to city center and offices, clean hotel, spacious rooms, good service
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Accommodation's Reply
03 Mar 2026
Dear Valued Guest, Thank you for your review and trust in Ashley Tanah Abang Hotel. We are delighted to hear that you were satisfied with our excellent location, the cleanliness of our rooms, and the services we provided. Your feedback and compliments motivate us to continue providing the best possible service. We look forward to welcoming you back again in the future. Sincerely, Eko Kurniawan, Hotel Manager
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o***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Good service but not really good
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Accommodation's Reply
28 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your feedback. We appreciate your recognition of our service and are sorry to learn that your overall experience did not fully meet your expectations. Your comments are very valuable to us and will be shared with our team for further improvement. We hope to have the opportunity to welcome you back and provide a more pleasant experience at Ashley Tanah Abang. Kind Regard, Eko Kurniawan Hotel Manager
E***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, the hotel is comfortable, the location is strategic, especially for those who want to shop.
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Accommodation's Reply
03 Mar 2026
Dear Valued Guest, Thank you for your review and compliments. We are delighted to hear that you enjoyed your stay and were satisfied with the service of our staff and the hotel's excellent location, especially for our shopping customers. We hope to welcome you back to Ashley Tanah Abang Hotel on your next visit. Sincerely, Eko Kurniawan, Hotel Manager
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R***l
icon-origin-TRAVELOKA
7.9
/10
Reviewed 4 week(s) ago
There are lots of red ants on the bathroom floor and in the bedroom.
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1 people find it helpful
Accommodation's Reply
28 Feb 2026
Dear Valued Guest, Thank you for your interest and feedback. We apologize for the inconvenience caused by the discovery of ants in the bathroom and bedroom. We have taken steps to ensure the cleanliness and comfort of your room. We greatly appreciate your feedback, which will be valuable information for evaluating and improving our services at Ashley Tanah Abang Hotel in the future. Sincerely, Eko Kurniawan, Hotel Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Love the walking distance to Pasar Tanah Abang, approximately 2 minutes or maybe less to arrive at Pasar Tanah Abang. Love the hotel vibe, not to exaggerate, but it feels like you're staying at a 5-star rated hotel. The cons are obviously the traffic to travel out from Pasar Tanah Abang, but it's still bearable, what to expect, it is Jakarta! I recommend the hotel install a water bidet for toilet use. All in all, will repeat to stay in this Ashley Hotel.
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Accommodation's Reply
24 Feb 2026
Dear Valued Guest, Thank you very much for your kind and detailed review. We are truly pleased to learn that you appreciated our strategic location, just a short walking distance from Pasar Tanah Abang. We are also delighted to know that you enjoyed the ambiance and overall atmosphere of the hotel. Your generous comparison to a five-star experience is sincerely appreciated and serves as great encouragement to our team. We understand that traffic congestion in the Tanah Abang area can be challenging, particularly during peak hours. We truly appreciate your understanding in this regard. Thank you as well for your valuable suggestion concerning the installation of water bidets in the bathrooms. Please be assured that your feedback will be shared with our management team for consideration as part of our continuous efforts to improve our facilities and services. Once again, thank you for your recommendation. We look forward to welcoming you back to Ashley Hotel in the near future. Sincerely, Eko Kurniawan Hotel Manager
K***h
icon-origin-TRAVELOKA
6.1
/10
Reviewed 5 week(s) ago
The room size wasn't the same as the photo; it was significantly different. Furthermore, I received a room without a window. When I placed my order through the app, I requested room decoration, but it wasn't done, and there was no confirmation either. The provided glasses were dusty, the cupboards were dusty, and the corners of the bathroom floor were slippery. It wasn't worth the fall.
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2 people find it helpful
Accommodation's Reply
19 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your experience. We sincerely apologize for the discrepancy between the room size and the pictures, and for the fact that the room you received did not have a window. We understand that this may have been disappointing, especially if it did not meet your expectations when booking. We are very sorry that we were unable to furnish the room as you requested and did not inform you in advance. This is something we should prioritize to ensure all guest requests are properly handled. Regarding the cleanliness—dusty glass and cabinets, and the slippery bathroom floor—we deeply apologize. Cleanliness is our top priority, and your feedback will be immediately forwarded to our housekeeping team for thorough investigation and improvement. We understand that this experience made your stay unpleasant, and we are very sorry about that. If you would like to give us another chance in the future, we will do our best to provide a better experience that meets your expectations. Sincerely, Eko Kurniawan, Hotel Manager
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I***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very nice place. Always repeat this place
2 people find it helpful
Accommodation's Reply
14 Feb 2026
Dear Valued Guest, Thank you for your kind words and loyalty to Ashley Tanah Abang. We’re delighted to know that you always enjoy your stay and continue to choose us as your preferred place in Jakarta. We truly appreciate your trust and look forward to welcoming you again soon. Kind Regard, Eko Kurniawan Hotel Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Clean, large twin beds, overall good
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1 people find it helpful
Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you for your review! We are delighted to hear that you were satisfied with the cleanliness of your room and the comfort of our double bed. We hope you had a pleasant overall stay. We look forward to welcoming you back to Ashley Hotel Tanah Abang again. Sincerely, Eko Kurniawan, Hotel Manager
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dr novita e. n.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Everything is good. Just a suggestion, please vary the breakfast. Thank you.
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1 people find it helpful
Accommodation's Reply
04 Feb 2026
Dear Novita E.N., Thank you very much for your valuable review and feedback! We are delighted to hear that you were satisfied with your stay at Ashley Tanah Abang. Regarding the breakfast, we will forward your feedback to the relevant team for evaluation and future improvements. We hope to welcome you back again for an even better experience at Ashley Tanah Abang. Sincerely, Eko Kurniawan, Hotel Manager
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
A hotel that makes children feel at home
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1 people find it helpful
Accommodation's Reply
27 Jan 2026
Dear Valued Guest, Thank you for your review! We are delighted to hear that your children enjoyed their stay at our hotel. We are happy to provide a comfortable and enjoyable experience for the whole family. We hope to welcome you and your family back to Ashley Tanah Abang Hotel again. Sincerely, Eko Kurniawan, Hotel Manager
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Nice place, best location near city center
1 people find it helpful
Accommodation's Reply
23 Jan 2026
Dear Valued Guest, Thank you for your kind review! We’re delighted to know that you enjoyed your stay and appreciated our convenient location near the city center. We look forward to welcoming you back soon for another pleasant experience at Ashley Tanah Abang. Kind Regard, Eko Kurniawan Hotel Manager
Akhmad G. I.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
We always stay at this hotel for shopping at Tanah Abang nearby, and the pool is great, so the kids are happy.
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Accommodation's Reply
20 Jan 2026
Dear Mr. Akhmad G. I, Thank you for being a loyal guest and always choosing Ashley Tanah Abang Hotel! We are delighted to hear that our location near Tanah Abang shopping areas and our swimming pool facilities have been a pleasure for you and your family, especially the children. We hope to provide you with another memorable stay in the future. Sincerely, Eko Kurniawan, Hotel Manager
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d***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Good experience here plus upgraded room too
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Accommodation's Reply
17 Jan 2026
Dear Valued Guest, Thank you for your wonderful review! We are delighted that you enjoyed your stay and appreciated the room upgrade at Ashley Tanah Abang Hotel. We hope to welcome you back again. Sincerely, Eko Kurniawan, Hotel Manager
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a***y
icon-origin-TRAVELOKA
9.0
/10
Reviewed 10 week(s) ago
Great staff, very friendly and professional.
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Accommodation's Reply
14 Jan 2026
Dear Valued Guest, Thank you for your kind feedback! We’re delighted to know that our staff made a positive impression with their friendliness and professionalism. Your satisfaction is our top priority, and we look forward to welcoming you back soon to Ashley Tanah Abang. Kind Regard, Eko Kurniawan Hotel Manager
Number of reviews per page
20
40

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Lobby 4 Ashley Tanah Abang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Ashley Tanah Abang

Traveloka (1,242)
Other sources (83)
9.1
Exceptional
From 1,242 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.9

Location

9.2

Service and Facilites

9.1

People often mention about Ashley Tanah Abang
All
Distance to City Center (100)
Room Space (93)
Staff Friendliness (92)
Bedroom (92)
Hotel Area (89)
Ambiance (88)
Taste (85)
Bathroom (84)
Accessibility (75)
Variety (73)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Ashley Tanah Abang

Number of reviews per page
20
40
Customer reviews
A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
All hotel staff from security, front desk, restaurant and all, thank God, are friendly and responsive.
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Accommodation's Reply
24 Mar 2026
Dear Valued Guest, Thank you for your wonderful review. We are delighted to hear that all of our staff, from security and reception to restaurant staff, provided friendly and attentive service throughout your stay. Your compliments motivate us to continue providing the best possible service. We hope to welcome you back again in the future. Sincerely, Eko Kurniawan, Hotel Manager
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Inka D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Anyway, I like staying here, it's comfortable.
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Accommodation's Reply
25 Mar 2026
Dear Ms. Inga D., Thank you for your review! We are delighted to hear that you enjoyed your stay and felt comfortable at our hotel. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back again. See you soon. Sincerely, Eko Kurnaiwan, Senior Hotel Manager, Hotel Group.
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F***z
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
My stay at Ashley Tanah Abang was very pleasant. The hotel was comfortable, smelled great, and the staff was friendly and helpful. The rooms were spacious and clean. The indoor pool was warm, making it great for kids. Plus, there's free laundry.
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Accommodation's Reply
22 Mar 2026
Dear Valued Guest, Thank you for your excellent review! We are delighted that you enjoyed your stay at Ashley Tanah Abang Hotel, from the comfort of the hotel and its refreshing scent to the friendly and helpful staff. We were also pleased with the spacious and clean rooms, as well as the comfortable heated indoor pool, especially for children. We hope our complimentary laundry service added to your convenience during your stay. Thank you for your trust, and we look forward to welcoming you back for another memorable experience. Sincerely, Eko Kurniawan, Senior Hotel Manager, Group of Hotels.
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Eko M. I. Y. S.
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9.7
/10
Reviewed 2 week(s) ago
The hotel is nice, the lobby is spacious, the lobby and guest room area smell good, check in service is fast, the breakfast food is delicious
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Accommodation's Reply
13 Mar 2026
Dear Mr./Ms. Eko M.I.Y.S., Thank you for your wonderful review. We are delighted that you were impressed with our hotel, from the spacious lobby and the pleasant aroma in the lobby and rooms to the quick check-in process. We are also pleased that you enjoyed our breakfast menu. Your positive review encourages our entire team to strive to provide the best service and guest experience. We hope to welcome you back to Ashley Tanah Abang Hotel on your next visit. Sincerely, Eko Kurniawan, Hotel Manager
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Gama
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9.1
/10
Reviewed 2 week(s) ago
This is my second stay here. It's quite comfortable, clean, and the sahur meal is also okay.
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Accommodation's Reply
11 Mar 2026
Dear Mr./Ms. Kama R., Thank you for choosing Ashley Tanah Abang Hotel as your accommodation once again. We are delighted to hear that your second stay was comfortable and that you appreciated the cleanliness of your room and the Sahur meal we provided. Your positive review encourages our team to strive to provide the best service to all our guests. We hope to welcome you back to Ashley Tanah Abang Hotel for your next stay. Sincerely, Eko Kurniawan, Hotel Manager
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Verified Traveler
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10.0
/10
Reviewed 3 week(s) ago
The best hotel.. Clean.. Food very nice... Staff is friendly
1 people find it helpful
Accommodation's Reply
05 Mar 2026
Dear Valued Guest, Thank you for your wonderful review. We are delighted to know that you enjoyed the cleanliness of our hotel, the food, and the friendliness of our staff. Your kind words truly motivate us to continue providing the best service for our guests. We look forward to welcoming you back to Ashley Tanah Abang on your next visit. Kind Regard, Eko Kurniawan Hotel Manager
Verified Traveler
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9.1
/10
Reviewed 4 week(s) ago
Strategic location to city center and offices, clean hotel, spacious rooms, good service
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Accommodation's Reply
03 Mar 2026
Dear Valued Guest, Thank you for your review and trust in Ashley Tanah Abang Hotel. We are delighted to hear that you were satisfied with our excellent location, the cleanliness of our rooms, and the services we provided. Your feedback and compliments motivate us to continue providing the best possible service. We look forward to welcoming you back again in the future. Sincerely, Eko Kurniawan, Hotel Manager
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o***e
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8.5
/10
Reviewed 4 week(s) ago
Good service but not really good
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Accommodation's Reply
28 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your feedback. We appreciate your recognition of our service and are sorry to learn that your overall experience did not fully meet your expectations. Your comments are very valuable to us and will be shared with our team for further improvement. We hope to have the opportunity to welcome you back and provide a more pleasant experience at Ashley Tanah Abang. Kind Regard, Eko Kurniawan Hotel Manager
E***a
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9.7
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, the hotel is comfortable, the location is strategic, especially for those who want to shop.
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Accommodation's Reply
03 Mar 2026
Dear Valued Guest, Thank you for your review and compliments. We are delighted to hear that you enjoyed your stay and were satisfied with the service of our staff and the hotel's excellent location, especially for our shopping customers. We hope to welcome you back to Ashley Tanah Abang Hotel on your next visit. Sincerely, Eko Kurniawan, Hotel Manager
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R***l
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7.9
/10
Reviewed 4 week(s) ago
There are lots of red ants on the bathroom floor and in the bedroom.
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1 people find it helpful
Accommodation's Reply
28 Feb 2026
Dear Valued Guest, Thank you for your interest and feedback. We apologize for the inconvenience caused by the discovery of ants in the bathroom and bedroom. We have taken steps to ensure the cleanliness and comfort of your room. We greatly appreciate your feedback, which will be valuable information for evaluating and improving our services at Ashley Tanah Abang Hotel in the future. Sincerely, Eko Kurniawan, Hotel Manager
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Verified Traveler
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Leisure
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9.7
/10
Reviewed 5 week(s) ago
Love the walking distance to Pasar Tanah Abang, approximately 2 minutes or maybe less to arrive at Pasar Tanah Abang. Love the hotel vibe, not to exaggerate, but it feels like you're staying at a 5-star rated hotel. The cons are obviously the traffic to travel out from Pasar Tanah Abang, but it's still bearable, what to expect, it is Jakarta! I recommend the hotel install a water bidet for toilet use. All in all, will repeat to stay in this Ashley Hotel.
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Accommodation's Reply
24 Feb 2026
Dear Valued Guest, Thank you very much for your kind and detailed review. We are truly pleased to learn that you appreciated our strategic location, just a short walking distance from Pasar Tanah Abang. We are also delighted to know that you enjoyed the ambiance and overall atmosphere of the hotel. Your generous comparison to a five-star experience is sincerely appreciated and serves as great encouragement to our team. We understand that traffic congestion in the Tanah Abang area can be challenging, particularly during peak hours. We truly appreciate your understanding in this regard. Thank you as well for your valuable suggestion concerning the installation of water bidets in the bathrooms. Please be assured that your feedback will be shared with our management team for consideration as part of our continuous efforts to improve our facilities and services. Once again, thank you for your recommendation. We look forward to welcoming you back to Ashley Hotel in the near future. Sincerely, Eko Kurniawan Hotel Manager
K***h
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6.1
/10
Reviewed 5 week(s) ago
The room size wasn't the same as the photo; it was significantly different. Furthermore, I received a room without a window. When I placed my order through the app, I requested room decoration, but it wasn't done, and there was no confirmation either. The provided glasses were dusty, the cupboards were dusty, and the corners of the bathroom floor were slippery. It wasn't worth the fall.
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2 people find it helpful
Accommodation's Reply
19 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your experience. We sincerely apologize for the discrepancy between the room size and the pictures, and for the fact that the room you received did not have a window. We understand that this may have been disappointing, especially if it did not meet your expectations when booking. We are very sorry that we were unable to furnish the room as you requested and did not inform you in advance. This is something we should prioritize to ensure all guest requests are properly handled. Regarding the cleanliness—dusty glass and cabinets, and the slippery bathroom floor—we deeply apologize. Cleanliness is our top priority, and your feedback will be immediately forwarded to our housekeeping team for thorough investigation and improvement. We understand that this experience made your stay unpleasant, and we are very sorry about that. If you would like to give us another chance in the future, we will do our best to provide a better experience that meets your expectations. Sincerely, Eko Kurniawan, Hotel Manager
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I***h
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10.0
/10
Reviewed 6 week(s) ago
Very nice place. Always repeat this place
2 people find it helpful
Accommodation's Reply
14 Feb 2026
Dear Valued Guest, Thank you for your kind words and loyalty to Ashley Tanah Abang. We’re delighted to know that you always enjoy your stay and continue to choose us as your preferred place in Jakarta. We truly appreciate your trust and look forward to welcoming you again soon. Kind Regard, Eko Kurniawan Hotel Manager
Verified Traveler
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Leisure
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10.0
/10
Reviewed 8 week(s) ago
Clean, large twin beds, overall good
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1 people find it helpful
Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you for your review! We are delighted to hear that you were satisfied with the cleanliness of your room and the comfort of our double bed. We hope you had a pleasant overall stay. We look forward to welcoming you back to Ashley Hotel Tanah Abang again. Sincerely, Eko Kurniawan, Hotel Manager
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dr novita e. n.
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Business
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9.7
/10
Reviewed 8 week(s) ago
Everything is good. Just a suggestion, please vary the breakfast. Thank you.
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1 people find it helpful
Accommodation's Reply
04 Feb 2026
Dear Novita E.N., Thank you very much for your valuable review and feedback! We are delighted to hear that you were satisfied with your stay at Ashley Tanah Abang. Regarding the breakfast, we will forward your feedback to the relevant team for evaluation and future improvements. We hope to welcome you back again for an even better experience at Ashley Tanah Abang. Sincerely, Eko Kurniawan, Hotel Manager
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S***i
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10.0
/10
Reviewed 9 week(s) ago
A hotel that makes children feel at home
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1 people find it helpful
Accommodation's Reply
27 Jan 2026
Dear Valued Guest, Thank you for your review! We are delighted to hear that your children enjoyed their stay at our hotel. We are happy to provide a comfortable and enjoyable experience for the whole family. We hope to welcome you and your family back to Ashley Tanah Abang Hotel again. Sincerely, Eko Kurniawan, Hotel Manager
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N***a
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Staycation
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8.5
/10
Reviewed 9 week(s) ago
Nice place, best location near city center
1 people find it helpful
Accommodation's Reply
23 Jan 2026
Dear Valued Guest, Thank you for your kind review! We’re delighted to know that you enjoyed your stay and appreciated our convenient location near the city center. We look forward to welcoming you back soon for another pleasant experience at Ashley Tanah Abang. Kind Regard, Eko Kurniawan Hotel Manager
Akhmad G. I.
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Business
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10.0
/10
Reviewed 10 week(s) ago
We always stay at this hotel for shopping at Tanah Abang nearby, and the pool is great, so the kids are happy.
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Accommodation's Reply
20 Jan 2026
Dear Mr. Akhmad G. I, Thank you for being a loyal guest and always choosing Ashley Tanah Abang Hotel! We are delighted to hear that our location near Tanah Abang shopping areas and our swimming pool facilities have been a pleasure for you and your family, especially the children. We hope to provide you with another memorable stay in the future. Sincerely, Eko Kurniawan, Hotel Manager
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d***i
icon-Staycation
Staycation
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9.7
/10
Reviewed 10 week(s) ago
Good experience here plus upgraded room too
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Accommodation's Reply
17 Jan 2026
Dear Valued Guest, Thank you for your wonderful review! We are delighted that you enjoyed your stay and appreciated the room upgrade at Ashley Tanah Abang Hotel. We hope to welcome you back again. Sincerely, Eko Kurniawan, Hotel Manager
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a***y
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9.0
/10
Reviewed 10 week(s) ago
Great staff, very friendly and professional.
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Accommodation's Reply
14 Jan 2026
Dear Valued Guest, Thank you for your kind feedback! We’re delighted to know that our staff made a positive impression with their friendliness and professionalism. Your satisfaction is our top priority, and we look forward to welcoming you back soon to Ashley Tanah Abang. Kind Regard, Eko Kurniawan Hotel Manager
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