Ashley Tanah Abang

Hotels
Preferred Partner
9.0
/10
Exceptional
1,395 reviews

What Guests Say About Their Stay

Distance To City Center (163)
Staff Friendliness (158)
Room Space (157)
Hotel Area (152)

S***a

10.0
/ 10
The best stay ever! The room was very spacious and the staff were all very friendly to entertain many of our requests, from chairs and plates to booking of Gojek, etc.! Definitely will come again.

V***a

10.0
/ 10
A hotel located in the heart of Jakarta. The staff were friendly upon check-in, the hotel grounds and our room were clean, and the price was affordable considering the amenities provided. The breakfast menu was satisfying. Everything was perfect.
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Seto P. D.

10.0
/ 10
A very memorable stay, very helpful and friendly staff, everything is splendid.

F***z

10.0
/ 10
My stay at Ashley Tanah Abang was very pleasant. The hotel was comfortable, smelled great, and the staff was friendly and helpful. The rooms were spacious and clean. The indoor pool was warm, making it great for kids. Plus, there's free laundry.
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D***i

10.0
/ 10
Very pleasant, fast check in time, friendly staff, clean room, hotel smells good, thank you
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In the Area
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Jalan K.H Wahid Hasyim 220, Kp. Bali, Tanah Abang, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10250

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
Read More
Located next to Downtown Area
Heated Swimming Pool
Luxurious Design
Ashley Tanah Abang is located in area / city Tanah Abang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Ashley Tanah Abang

Jalan K.H Wahid Hasyim 220, Kp. Bali, Tanah Abang, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10250
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Lobby Ashley Tanah Abang
Lobby 2 Ashley Tanah Abang

Discover More About Ashley Tanah Abang

Discover the Comfort and Convenience of Hotel Ashley Tanah Abang in Jakarta Pusat

Nestled in the bustling heart of Jakarta Pusat, Hotel Ashley Tanah Abang offers a serene escape amidst the vibrant energy of Indonesia's capital. This modern hotel provides travelers with an ideal blend of comfort, accessibility, and exceptional service. Whether you're visiting Jakarta for business or leisure, Hotel Ashley Tanah Abang ensures a memorable stay with its top-notch amenities and strategic location.

Facilities at Hotel Ashley Tanah Abang

Hotel Ashley Tanah Abang is designed to cater to the needs of all guests, offering a range of facilities that promise a comfortable and enjoyable stay. Here are some of the key amenities you can expect:

  • Spacious Rooms:

    The hotel features well-appointed rooms with contemporary decor, offering a relaxing atmosphere for guests. Each room is equipped with modern amenities, including a flat-screen TV, air conditioning, a minibar, and complimentary Wi-Fi.
  • Fitness Center:

    Stay active during your trip with access to the hotel's fully equipped fitness center, featuring state-of-the-art exercise machines and free weights.
  • Meeting Rooms:

    For business travelers, the hotel offers a selection of meeting rooms that are perfect for conferences, seminars, and corporate events. These rooms are equipped with the latest audio-visual technology to ensure successful presentations.
  • On-site Dining:

    Enjoy a delightful culinary experience at the hotel's restaurant, which serves a variety of local and international dishes prepared by skilled chefs.
  • 24-hour Front Desk:

    The hotel's friendly and professional staff are available around the clock to assist with any inquiries or requests you may have during your stay.
  • Laundry Service:

    Take advantage of the convenient laundry and dry cleaning services to keep your wardrobe fresh and clean.
  • Complimentary Parking:

    For guests traveling by car, the hotel provides free parking facilities.

How to Get to Hotel Ashley Tanah Abang Using Public Transportation

Hotel Ashley Tanah Abang is easily accessible via public transportation, making it a convenient choice for travelers. Here are some options for reaching the hotel:

  • From Soekarno-Hatta International Airport:

    Take the Airport Rail Link to BNI City Station. From there, you can take a short taxi ride or use a ride-hailing service to reach the hotel.
  • From Gambir Train Station:

    The hotel is approximately 15 minutes away by taxi or ride-hailing service. Alternatively, you can take the TransJakarta bus from Gambir to Tanah Abang, followed by a short walk to the hotel.
  • Using TransJakarta:

    The nearest TransJakarta bus stop is Tanah Abang, which is within walking distance of the hotel. This makes it easy to explore other parts of Jakarta using the city's extensive bus network.

Nearest Restaurants

Explore a diverse array of dining options near Hotel Ashley Tanah Abang. Here are eight nearby restaurants worth visiting:

  • Restoran Sederhana:

    A popular choice for traditional Padang cuisine, offering a wide selection of flavorful dishes.
  • Bakmi GM:

    Known for its delicious noodle dishes, Bakmi GM is a great spot for a quick and satisfying meal.
  • Seribu Rasa:

    Experience a fusion of Indonesian and Southeast Asian flavors in a stylish setting.
  • Gado-Gado Boplo:

    Enjoy a taste of authentic Indonesian salad, known as gado-gado, at this local favorite.
  • Warung Daun:

    A charming restaurant offering a variety of traditional Indonesian dishes with a modern twist.
  • Social House:

    Located in Grand Indonesia Mall, this trendy eatery offers a diverse menu and a vibrant atmosphere.
  • Plataran Menteng:

    An elegant restaurant set in a colonial-style building, serving upscale Indonesian cuisine.
  • Beautika:

    Specializing in Manadonese cuisine, Beautika is a must-visit for those looking to try something unique.

Nearest Attractions

Hotel Ashley Tanah Abang is surrounded by numerous attractions that offer a glimpse into Jakarta's rich culture and history. Here are eight nearby attractions to explore:

  • National Monument (Monas):

    A symbol of Indonesia's independence, this iconic monument offers panoramic views of the city from its observation deck.
  • National Museum of Indonesia:

    Discover Indonesia's rich cultural heritage through the museum's extensive collection of artifacts and exhibits.
  • Istiqlal Mosque:

    The largest mosque in Southeast Asia, known for its stunning architecture and spiritual significance.
  • Jakarta Cathedral:

    A beautiful neo-gothic cathedral located across from Istiqlal Mosque, showcasing impressive architecture and history.
  • Taman Suropati:

    A peaceful park in the heart of Jakarta, perfect for a leisurely stroll or enjoying a moment of tranquility.
  • Museum MACAN:

    A contemporary art museum featuring a diverse collection of modern and contemporary art from Indonesia and around the world.
  • Textile Museum:

    Explore the rich tradition of Indonesian textiles through the museum's fascinating exhibits and workshops.
  • Tanah Abang Market:

    One of the largest textile markets in Southeast Asia, offering a wide range of fabrics and clothing at competitive prices.

Nearest Shopping Mall

For those who love shopping, Hotel Ashley Tanah Abang is conveniently located near some of Jakarta's premier shopping destinations. The nearest shopping mall is:

  • Grand Indonesia Mall:

    One of the largest and most luxurious malls in Jakarta, Grand Indonesia offers a wide range of international and local brands, dining options, and entertainment facilities. It's the perfect place to indulge in some retail therapy and enjoy a day out.

In conclusion, Hotel Ashley Tanah Abang provides an ideal base for exploring the vibrant city of Jakarta. With its excellent facilities, convenient location, and proximity to a variety of attractions and dining options, this hotel is a top choice for travelers seeking comfort and accessibility in the heart of the city.

All facilities in Ashley Tanah Abang

Swimming Pool Ashley Tanah Abang
Swimming Pool
Fitness Center Ashley Tanah Abang
Fitness Center
Common Space Ashley Tanah Abang
Common Space
Lobby Ashley Tanah Abang
Lobby

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Wedding service

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Things to Do

  • Fitness center
  • Indoor pool
  • Indoor heated pool
  • Indoor pool

Transportation

  • Airport transfer
  • Secure parking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Ashley Tanah Abang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ashley Tanah Abang
118
Number of floors in Ashley Tanah Abang
6
Another facilities in Ashley Tanah Abang
Bathrobe, Cable TV, Desk, Hairdryer, In-room safe

Frequently asked question in Ashley Tanah Abang

What are available facilities at Ashley Tanah Abang ?
There are top facilites at Ashley Tanah Abang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ashley Tanah Abang ?
The standard check-in time at Ashley Tanah Abang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Ashley Tanah Abang provide breakfast?
Yes, Ashley Tanah Abang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Ashley Tanah Abang have?
Ashley Tanah Abang is a 4.0-star hotel.
How many floors does Ashley Tanah Abang have?
Ashley Tanah Abang has 6 floors.
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More Reviews from Other Guests in Ashley Tanah Abang

Overall Ratings & Reviews Ashley Tanah Abang

Traveloka (1,312)
Other sources (83)
9.1
Exceptional
From 1,312 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.9

Location

9.2

Service and Facilites

9.1

People often mention about Ashley Tanah Abang
All
Distance to City Center (108)
Staff Friendliness (100)
Room Space (100)
Bedroom (96)
Ambiance (95)
Hotel Area (95)
Taste (91)
Bathroom (88)
Accessibility (82)
Variety (79)
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Traveler Reviews Ashley Tanah Abang

Number of reviews per page
20
40
Customer reviews
A***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 hour(s) ago
Overall, the rooms and hotel are nice, fragrant, and clean. However, the menu lacks variety. Please maintain this level of service and guest comfort.
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Accommodation's Reply
12 May 2026
Dear Valued Guest, Thank you for your review of your stay at Ashley Tanah Abang Hotel. We are delighted to hear that you enjoyed the clean and fragrant rooms and the excellent service we provided. Thank you also for your feedback regarding the food menu. We will use this feedback to continuously improve our services and provide an even better stay for all our guests. We look forward to welcoming you back in the future. Sincerely, Winda Leedi, Group Hotel Manager
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The best stay ever! The room was very spacious and the staff were all very friendly to entertain many of our requests, from chairs and plates to booking of Gojek, etc.! Definitely will come again.
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Accommodation's Reply
08 May 2026
Dear Valued Guest, Thank you for your wonderful review. We are truly delighted to hear that you had the best stay with us. It is great to know that you enjoyed the spacious room and that our team was able to assist you with your requests, from providing chairs and plates to helping with Gojek bookings. Your kind words about our friendly staff mean a lot to us and will certainly be shared with the entire team as motivation to continue delivering excellent service. We sincerely look forward to welcoming you back again to Ashley Tanah Abang for another memorable stay. Sincerely, Winda Lieady Cluster Hotel Manager
V***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
A hotel located in the heart of Jakarta. The staff were friendly upon check-in, the hotel grounds and our room were clean, and the price was affordable considering the amenities provided. The breakfast menu was satisfying. Everything was perfect.
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Accommodation's Reply
08 May 2026
Dear valued guest, thank you for your valuable review. We are delighted to hear that you were satisfied with our hotel's convenient central Jakarta location, friendly check-in staff, and clean rooms and facilities. We are also pleased to hear that you enjoyed the various amenities provided for a comfortable stay and the delicious breakfast menu. Your "perfect score" is a great motivation for us to continue striving to provide the best service. We look forward to your return to Ashley Tana Avang Hotel. Thank you. Winda Riedi, Hotel Manager, Hotel Cluster
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Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Good and very cozy to stay, and the price is affordable with the good hotel quality
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Thank you for your kind review. We’re delighted to hear that you found your stay comfortable and cozy, and that our pricing offers good value for the quality of the hotel. Your feedback means a lot to us, and we look forward to welcoming you back to Ashley Tanah Abang Hotel for another pleasant stay. Sincerely, Winda Lieady Cluster Hotel Manager
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Smooth check-in & out process. The staff is friendly. In-room service is also good. Can request an iron from house keeping. Not much food varieties, but it's still good. Thanks for the service. 🫡
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Thank you for your kind review. We are pleased to hear that you experienced a smooth check-in and check-out process, and that our team provided friendly service throughout your stay. It’s also great to know that you were satisfied with our in-room service and housekeeping assistance. We appreciate your feedback regarding the food variety, and we will certainly take it into consideration as we continue to improve our offerings. Thank you once again for your valuable feedback, and we look forward to welcoming you back to Ashley Tanah Abang Hotel in the near future. Sincerely, Winda Lieady Cluster Hotel Manager
Lidia i. K. s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Clean, comfortable, beautiful, great in short
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Accommodation's Reply
01 May 2026
Dear Ms. Lidia i. Ke. S., Thank you for your wonderful review! We are delighted to hear that you enjoyed the cleanliness, comfort, and atmosphere of our hotel. Your satisfaction is our top priority. We hope to welcome you back for your next stay. Sincerely, Winda Lieady, Group Hotel Manager
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a***d
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Right in the middle of the city, surrounded by many street vendors
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Accommodation's Reply
01 May 2026
Dear guest, thank you for your valuable feedback! We are delighted that our hotel's excellent location provides easy access to a variety of nearby restaurants and food stalls. We look forward to welcoming you back again. Thank you. Wenda Liddy, Hotel Manager, Hotel Group
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T***q
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Very nice location. The room is decent too. Breakfast is a little boring, so we skipped the second day and ate somewhere else.
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Accommodation's Reply
22 Apr 2026
Dear Valued Guest, Thank you for sharing your feedback regarding your stay at Ashley Tanah Abang. We are pleased to know that you enjoyed our convenient location and found the room comfortable. At the same time, we sincerely apologize that the breakfast selection did not meet your expectations. Your comment regarding the variety has been shared with our team for further improvement. We truly appreciate your valuable feedback and hope to welcome you back for a better experience in the future. Kind Regard, Eko Kurniawan Sr Cluster Hotel Manager
Farah D.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The staff were all friendly, the room was upgraded, and the lobby was comfortable, but the view outside was so bad that you couldn't open the window. The view, unfortunately, is dingy.
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Accommodation's Reply
15 Apr 2026
Dear Ms. Farah D, Thank you for taking the time to share your experience. We are delighted to hear that you appreciated the friendly service from our staff, the room upgrade, and the cozy atmosphere of the hotel lobby. However, we apologize if the view from your room did not meet your expectations and made you uncomfortable opening the window. We understand that this may have impacted your stay. Your feedback is invaluable and will be used as a basis for evaluating guest comfort in the future. Thank you for your comments. We hope to welcome you back to Ashley Tanah Abang for an even better experience. Sincerely, Eko Kurniawan, Senior Hotel Manager, Group of Hotels.
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C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The location is strategic, the rooms are clean and nice
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that you enjoyed our hotel's excellent location, as well as the clean and comfortable rooms. We hope to welcome you back to Ashley Tanah Abang for another memorable stay. Sincerely, Eko Kurniawan, Senior Hotel Manager, Group of Hotels.
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T***e
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
The first time I stayed, I had a room with a pool view. The second time I got a room with no window, it felt stuffy and stuffy. The room felt very dim. The breakfast menu was the same. The chicken was too tough, the pastry was hard. The only good things were the pool and the friendly receptionist.
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Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your stay experience with us. We are delighted to hear that you still appreciate our friendly welcome and the pool facilities. However, we are very sorry that your second stay did not meet your expectations, particularly regarding the uncomfortable and varied room conditions, as well as the quality of breakfast. We understand that this may have affected your stay, and we apologize for any inconvenience caused. We will forward your feedback regarding the lighting in the room, the atmosphere, and the food quality to the relevant team for immediate evaluation and improvement. We greatly appreciate your feedback and hope to welcome you back with a better experience in the future. Sincerely, Eko Kurniawan, Senior Hotel Manager, Hotel Group.
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AHLAM G. I.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Comfort stay nice hotel again choose
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Accommodation's Reply
08 Apr 2026
Dear Ahlam F. S, Thank you for your kind review. We are delighted to hear that you had a comfortable stay and that you chose our hotel again. It is always a pleasure to welcome you at Ashley Tanah Abang. We truly appreciate your support and look forward to welcoming you back for another pleasant stay in the near future. Kind Regard, Eko Kurniawan Sr Cluster Hotel Manager
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Always been coming back here since 2023!!
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Accommodation's Reply
03 Apr 2026
Dear Valued Guest, Thank you for your continued trust and for always choosing Ashley Tanah Abang since 2023. We truly appreciate your loyalty and are delighted to know that you keep coming back to stay with us. Your support means a lot to us, and we look forward to welcoming you again on your next visit. Kind Regard, Eko Kurniawan Sr Cluster Hotel Manager
Seto P. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
A very memorable stay, very helpful and friendly staff, everything is splendid.
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Accommodation's Reply
03 Apr 2026
Dear Seto P. D Thank you for sharing your wonderful experience during your stay at Ashley Tanah Abang. We are delighted to know that you had a very memorable stay and found our staff helpful and friendly. Your kind words about everything being splendid truly motivate us to continue delivering excellent service to all our guests. We look forward to welcoming you back to Ashley Tanah Abang. Kind Regard, Eko Kurniawan Sr Cluster Hotel Manager
a***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Nice hotel and good service from staff
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Accommodation's Reply
30 Mar 2026
Dear Valued Guest, Thank you for your kind feedback. We are pleased to know that you enjoyed your stay and appreciated the service provided by our staff. We look forward to welcoming you again in the near future. Sincerely, Eko Kurniawan Sr Cluster Hotel Manager
A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
All hotel staff from security, front desk, restaurant and all, thank God, are friendly and responsive.
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Accommodation's Reply
24 Mar 2026
Dear Valued Guest, Thank you for your wonderful review. We are delighted to hear that all of our staff, from security and reception to restaurant staff, provided friendly and attentive service throughout your stay. Your compliments motivate us to continue providing the best possible service. We hope to welcome you back again in the future. Sincerely, Eko Kurniawan, Hotel Manager
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Inka D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Anyway, I like staying here, it's comfortable.
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Accommodation's Reply
25 Mar 2026
Dear Ms. Inga D., Thank you for your review! We are delighted to hear that you enjoyed your stay and felt comfortable at our hotel. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back again. See you soon. Sincerely, Eko Kurnaiwan, Senior Hotel Manager, Hotel Group.
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F***z
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
My stay at Ashley Tanah Abang was very pleasant. The hotel was comfortable, smelled great, and the staff was friendly and helpful. The rooms were spacious and clean. The indoor pool was warm, making it great for kids. Plus, there's free laundry.
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Accommodation's Reply
22 Mar 2026
Dear Valued Guest, Thank you for your excellent review! We are delighted that you enjoyed your stay at Ashley Tanah Abang Hotel, from the comfort of the hotel and its refreshing scent to the friendly and helpful staff. We were also pleased with the spacious and clean rooms, as well as the comfortable heated indoor pool, especially for children. We hope our complimentary laundry service added to your convenience during your stay. Thank you for your trust, and we look forward to welcoming you back for another memorable experience. Sincerely, Eko Kurniawan, Senior Hotel Manager, Group of Hotels.
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Eko M. I. Y. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The hotel is nice, the lobby is spacious, the lobby and guest room area smell good, check in service is fast, the breakfast food is delicious
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Accommodation's Reply
13 Mar 2026
Dear Mr./Ms. Eko M.I.Y.S., Thank you for your wonderful review. We are delighted that you were impressed with our hotel, from the spacious lobby and the pleasant aroma in the lobby and rooms to the quick check-in process. We are also pleased that you enjoyed our breakfast menu. Your positive review encourages our entire team to strive to provide the best service and guest experience. We hope to welcome you back to Ashley Tanah Abang Hotel on your next visit. Sincerely, Eko Kurniawan, Hotel Manager
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Gama
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
This is my second stay here. It's quite comfortable, clean, and the sahur meal is also okay.
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Accommodation's Reply
11 Mar 2026
Dear Mr./Ms. Kama R., Thank you for choosing Ashley Tanah Abang Hotel as your accommodation once again. We are delighted to hear that your second stay was comfortable and that you appreciated the cleanliness of your room and the Sahur meal we provided. Your positive review encourages our team to strive to provide the best service to all our guests. We hope to welcome you back to Ashley Tanah Abang Hotel for your next stay. Sincerely, Eko Kurniawan, Hotel Manager
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Number of reviews per page
20
40

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Lobby 4 Ashley Tanah Abang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Ashley Tanah Abang

Traveloka (1,312)
Other sources (83)
9.1
Exceptional
From 1,312 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.9

Location

9.2

Service and Facilites

9.1

People often mention about Ashley Tanah Abang
All
Distance to City Center (108)
Staff Friendliness (100)
Room Space (100)
Bedroom (96)
Ambiance (95)
Hotel Area (95)
Taste (91)
Bathroom (88)
Accessibility (82)
Variety (79)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Ashley Tanah Abang

Number of reviews per page
20
40
Customer reviews
A***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 hour(s) ago
Overall, the rooms and hotel are nice, fragrant, and clean. However, the menu lacks variety. Please maintain this level of service and guest comfort.
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Accommodation's Reply
12 May 2026
Dear Valued Guest, Thank you for your review of your stay at Ashley Tanah Abang Hotel. We are delighted to hear that you enjoyed the clean and fragrant rooms and the excellent service we provided. Thank you also for your feedback regarding the food menu. We will use this feedback to continuously improve our services and provide an even better stay for all our guests. We look forward to welcoming you back in the future. Sincerely, Winda Leedi, Group Hotel Manager
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The best stay ever! The room was very spacious and the staff were all very friendly to entertain many of our requests, from chairs and plates to booking of Gojek, etc.! Definitely will come again.
Find this review helpful?
Accommodation's Reply
08 May 2026
Dear Valued Guest, Thank you for your wonderful review. We are truly delighted to hear that you had the best stay with us. It is great to know that you enjoyed the spacious room and that our team was able to assist you with your requests, from providing chairs and plates to helping with Gojek bookings. Your kind words about our friendly staff mean a lot to us and will certainly be shared with the entire team as motivation to continue delivering excellent service. We sincerely look forward to welcoming you back again to Ashley Tanah Abang for another memorable stay. Sincerely, Winda Lieady Cluster Hotel Manager
V***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
A hotel located in the heart of Jakarta. The staff were friendly upon check-in, the hotel grounds and our room were clean, and the price was affordable considering the amenities provided. The breakfast menu was satisfying. Everything was perfect.
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Accommodation's Reply
08 May 2026
Dear valued guest, thank you for your valuable review. We are delighted to hear that you were satisfied with our hotel's convenient central Jakarta location, friendly check-in staff, and clean rooms and facilities. We are also pleased to hear that you enjoyed the various amenities provided for a comfortable stay and the delicious breakfast menu. Your "perfect score" is a great motivation for us to continue striving to provide the best service. We look forward to your return to Ashley Tana Avang Hotel. Thank you. Winda Riedi, Hotel Manager, Hotel Cluster
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Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Good and very cozy to stay, and the price is affordable with the good hotel quality
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Thank you for your kind review. We’re delighted to hear that you found your stay comfortable and cozy, and that our pricing offers good value for the quality of the hotel. Your feedback means a lot to us, and we look forward to welcoming you back to Ashley Tanah Abang Hotel for another pleasant stay. Sincerely, Winda Lieady Cluster Hotel Manager
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Smooth check-in & out process. The staff is friendly. In-room service is also good. Can request an iron from house keeping. Not much food varieties, but it's still good. Thanks for the service. 🫡
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Thank you for your kind review. We are pleased to hear that you experienced a smooth check-in and check-out process, and that our team provided friendly service throughout your stay. It’s also great to know that you were satisfied with our in-room service and housekeeping assistance. We appreciate your feedback regarding the food variety, and we will certainly take it into consideration as we continue to improve our offerings. Thank you once again for your valuable feedback, and we look forward to welcoming you back to Ashley Tanah Abang Hotel in the near future. Sincerely, Winda Lieady Cluster Hotel Manager
Lidia i. K. s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Clean, comfortable, beautiful, great in short
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Accommodation's Reply
01 May 2026
Dear Ms. Lidia i. Ke. S., Thank you for your wonderful review! We are delighted to hear that you enjoyed the cleanliness, comfort, and atmosphere of our hotel. Your satisfaction is our top priority. We hope to welcome you back for your next stay. Sincerely, Winda Lieady, Group Hotel Manager
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a***d
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Right in the middle of the city, surrounded by many street vendors
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Accommodation's Reply
01 May 2026
Dear guest, thank you for your valuable feedback! We are delighted that our hotel's excellent location provides easy access to a variety of nearby restaurants and food stalls. We look forward to welcoming you back again. Thank you. Wenda Liddy, Hotel Manager, Hotel Group
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T***q
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Very nice location. The room is decent too. Breakfast is a little boring, so we skipped the second day and ate somewhere else.
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Accommodation's Reply
22 Apr 2026
Dear Valued Guest, Thank you for sharing your feedback regarding your stay at Ashley Tanah Abang. We are pleased to know that you enjoyed our convenient location and found the room comfortable. At the same time, we sincerely apologize that the breakfast selection did not meet your expectations. Your comment regarding the variety has been shared with our team for further improvement. We truly appreciate your valuable feedback and hope to welcome you back for a better experience in the future. Kind Regard, Eko Kurniawan Sr Cluster Hotel Manager
Farah D.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The staff were all friendly, the room was upgraded, and the lobby was comfortable, but the view outside was so bad that you couldn't open the window. The view, unfortunately, is dingy.
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Accommodation's Reply
15 Apr 2026
Dear Ms. Farah D, Thank you for taking the time to share your experience. We are delighted to hear that you appreciated the friendly service from our staff, the room upgrade, and the cozy atmosphere of the hotel lobby. However, we apologize if the view from your room did not meet your expectations and made you uncomfortable opening the window. We understand that this may have impacted your stay. Your feedback is invaluable and will be used as a basis for evaluating guest comfort in the future. Thank you for your comments. We hope to welcome you back to Ashley Tanah Abang for an even better experience. Sincerely, Eko Kurniawan, Senior Hotel Manager, Group of Hotels.
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C***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 4 week(s) ago
The location is strategic, the rooms are clean and nice
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that you enjoyed our hotel's excellent location, as well as the clean and comfortable rooms. We hope to welcome you back to Ashley Tanah Abang for another memorable stay. Sincerely, Eko Kurniawan, Senior Hotel Manager, Group of Hotels.
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T***e
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
The first time I stayed, I had a room with a pool view. The second time I got a room with no window, it felt stuffy and stuffy. The room felt very dim. The breakfast menu was the same. The chicken was too tough, the pastry was hard. The only good things were the pool and the friendly receptionist.
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Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your stay experience with us. We are delighted to hear that you still appreciate our friendly welcome and the pool facilities. However, we are very sorry that your second stay did not meet your expectations, particularly regarding the uncomfortable and varied room conditions, as well as the quality of breakfast. We understand that this may have affected your stay, and we apologize for any inconvenience caused. We will forward your feedback regarding the lighting in the room, the atmosphere, and the food quality to the relevant team for immediate evaluation and improvement. We greatly appreciate your feedback and hope to welcome you back with a better experience in the future. Sincerely, Eko Kurniawan, Senior Hotel Manager, Hotel Group.
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AHLAM G. I.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Comfort stay nice hotel again choose
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Accommodation's Reply
08 Apr 2026
Dear Ahlam F. S, Thank you for your kind review. We are delighted to hear that you had a comfortable stay and that you chose our hotel again. It is always a pleasure to welcome you at Ashley Tanah Abang. We truly appreciate your support and look forward to welcoming you back for another pleasant stay in the near future. Kind Regard, Eko Kurniawan Sr Cluster Hotel Manager
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Always been coming back here since 2023!!
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Accommodation's Reply
03 Apr 2026
Dear Valued Guest, Thank you for your continued trust and for always choosing Ashley Tanah Abang since 2023. We truly appreciate your loyalty and are delighted to know that you keep coming back to stay with us. Your support means a lot to us, and we look forward to welcoming you again on your next visit. Kind Regard, Eko Kurniawan Sr Cluster Hotel Manager
Seto P. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
A very memorable stay, very helpful and friendly staff, everything is splendid.
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Accommodation's Reply
03 Apr 2026
Dear Seto P. D Thank you for sharing your wonderful experience during your stay at Ashley Tanah Abang. We are delighted to know that you had a very memorable stay and found our staff helpful and friendly. Your kind words about everything being splendid truly motivate us to continue delivering excellent service to all our guests. We look forward to welcoming you back to Ashley Tanah Abang. Kind Regard, Eko Kurniawan Sr Cluster Hotel Manager
a***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Nice hotel and good service from staff
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Accommodation's Reply
30 Mar 2026
Dear Valued Guest, Thank you for your kind feedback. We are pleased to know that you enjoyed your stay and appreciated the service provided by our staff. We look forward to welcoming you again in the near future. Sincerely, Eko Kurniawan Sr Cluster Hotel Manager
A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
All hotel staff from security, front desk, restaurant and all, thank God, are friendly and responsive.
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Accommodation's Reply
24 Mar 2026
Dear Valued Guest, Thank you for your wonderful review. We are delighted to hear that all of our staff, from security and reception to restaurant staff, provided friendly and attentive service throughout your stay. Your compliments motivate us to continue providing the best possible service. We hope to welcome you back again in the future. Sincerely, Eko Kurniawan, Hotel Manager
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Inka D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Anyway, I like staying here, it's comfortable.
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Accommodation's Reply
25 Mar 2026
Dear Ms. Inga D., Thank you for your review! We are delighted to hear that you enjoyed your stay and felt comfortable at our hotel. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back again. See you soon. Sincerely, Eko Kurnaiwan, Senior Hotel Manager, Hotel Group.
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F***z
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
My stay at Ashley Tanah Abang was very pleasant. The hotel was comfortable, smelled great, and the staff was friendly and helpful. The rooms were spacious and clean. The indoor pool was warm, making it great for kids. Plus, there's free laundry.
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Accommodation's Reply
22 Mar 2026
Dear Valued Guest, Thank you for your excellent review! We are delighted that you enjoyed your stay at Ashley Tanah Abang Hotel, from the comfort of the hotel and its refreshing scent to the friendly and helpful staff. We were also pleased with the spacious and clean rooms, as well as the comfortable heated indoor pool, especially for children. We hope our complimentary laundry service added to your convenience during your stay. Thank you for your trust, and we look forward to welcoming you back for another memorable experience. Sincerely, Eko Kurniawan, Senior Hotel Manager, Group of Hotels.
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Eko M. I. Y. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The hotel is nice, the lobby is spacious, the lobby and guest room area smell good, check in service is fast, the breakfast food is delicious
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Accommodation's Reply
13 Mar 2026
Dear Mr./Ms. Eko M.I.Y.S., Thank you for your wonderful review. We are delighted that you were impressed with our hotel, from the spacious lobby and the pleasant aroma in the lobby and rooms to the quick check-in process. We are also pleased that you enjoyed our breakfast menu. Your positive review encourages our entire team to strive to provide the best service and guest experience. We hope to welcome you back to Ashley Tanah Abang Hotel on your next visit. Sincerely, Eko Kurniawan, Hotel Manager
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Gama
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
This is my second stay here. It's quite comfortable, clean, and the sahur meal is also okay.
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Accommodation's Reply
11 Mar 2026
Dear Mr./Ms. Kama R., Thank you for choosing Ashley Tanah Abang Hotel as your accommodation once again. We are delighted to hear that your second stay was comfortable and that you appreciated the cleanliness of your room and the Sahur meal we provided. Your positive review encourages our team to strive to provide the best service to all our guests. We hope to welcome you back to Ashley Tanah Abang Hotel for your next stay. Sincerely, Eko Kurniawan, Hotel Manager
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