Are there any parking spots at Ashley Tanah Abang ?

Yes: Yes, there are parking spots at Ashley Tanah Abang

Is there a swimming pool at Ashley Tanah Abang ?

Yes, a swimming pool is available at Ashley Tanah Abang .

Does Ashley Tanah Abang offer airport transfers?

Yes, Ashley Tanah Abang provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Ashley Tanah Abang ?

Ashley Tanah Abang is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

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Ashley Tanah Abang

Name: Ashley Tanah Abang
Address: Jalan K.H Wahid Hasyim 220, Kp. Bali, Tanah Abang, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10250, Jalan K.H Wahid Hasyim 220, Kp. Bali, Tanah Abang, Jakarta, 10250, Indonesia
Rating: 9

Hotels

Preferred Partner

9.0

/10

Exceptional

1,316 reviews

What Guests Say About Their Stay

Distance To City Center (142)

Staff Friendliness (139)

Room Space (138)

Bedroom (136)

Summarized by AI

Past guests frequently mention the Ashley Hotel provides a delightful experience with its strategic location near shopping areas like PGMTA and Tanah Abang, making it convenient for guests. The hotel is consistently praised for its friendly and helpful staff, cleanliness, and fragrant ambiance. Guests also appreciate the comfortable and well-maintained rooms, with some noting the spacious family room options. Overall, the hotel is considered a great value, offering a pleasant and convenient stay.

D***i

10.0

/ 10

Very pleasant, fast check in time, friendly staff, clean room, hotel smells good, thank you

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RINI Y.

10.0

/ 10

Good hospitality, spacious, clean rooms, fast response when guests need something, and aesthetic hotel decoration

T***a

10.0

/ 10

⭐️ Good Front Desk Service ⭐️ Clean rooms, plenty of space, a Smart TV (so no need to worry about Netflix), a refrigerator and a kettle for coffee/tea. ⭐️ The bathroom is also clean, with complete amenities. Body and face towels are provided, and there's hot water and a hair dryer. ⭐️ Strategic location, close to a minimarket and nearby street food stalls. ⭐️ There's a swimming pool and gym. The clean pool is 1.2m deep and located on the ground floor (indoor). ⭐️ Breakfast is quite varied and some of the menu items are delicious. ⭐️⭐️⭐️⭐️⭐️ There's a friendly cat hiding in a potted plant in front of the lobby. If I have another business around this hotel, I'll probably stay here again because it's comfortable.

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Nurizan A. R.

10.0

/ 10

I had pleasant experience for my 2 days staycation at Ashley. The staff super friendly and offered the best hospitality. The hotel smells so nice and we were allowed to early check-in as our room was ready. Overall satisfied customer.

Hana A.

10.0

/ 10

Niceee ...

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In the Area

See Map

Jalan K.H Wahid Hasyim 220, Kp. Bali, Tanah Abang, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10250

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

Located next to Downtown Area

Heated Swimming Pool

Luxurious Design

note: hotel was previously named Ashley Tanah Abang Ashley Tanah Abang is located in area / city Tanah Abang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Ashley Tanah Abang

Jalan K.H Wahid Hasyim 220, Kp. Bali, Tanah Abang, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10250

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Ashley Tanah Abang Rates per Night

Ashley Tanah Abang room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Ashley Tanah Abang hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Ashley Tanah Abang Location & Address

Ashley Tanah Abang is located at Jalan K.H Wahid Hasyim 220, Kp. Bali, Tanah Abang, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10250. It's situated in the Jakarta Pusat area of Indonesia, known for its vibrant markets and textile industry. The hotel is approximately 5 km from the city center.

How to go to Ashley Tanah Abang from Airport

Getting from Soekarno-Hatta International Airport (CGK) to Ashley Tanah Abang is relatively straightforward. Several options are available, depending on your budget and preference. Consider these options for your hotel transfer from the airport to hotel.

Taxi (Most Direct):
A taxi is the most direct way to reach the hotel. You can find taxis readily available at the airport. The journey typically takes around 45 minutes to an hour, depending on traffic conditions.
Ride Hailing (Convenient):
Ride hailing services are also a convenient option. Simply book a ride through the app, and a driver will pick you up from the designated area at the airport.
Airport Bus (Budget-Friendly):
The DAMRI airport bus offers a more affordable option. Several routes serve different parts of Jakarta. You'll need to check which route is closest to Tanah Abang and then take a taxi or Ride Hailing from the bus stop to the hotel.
Train (Potentially Fastest):
The airport train connects Soekarno-Hatta International Airport to Sudirman Baru Station in the city center. From there, you can take a taxi or Ride Hailing to Ashley Tanah Abang. This can be the fastest option during peak traffic hours.

Tips:

For the most convenient route, especially if you have a lot of luggage, a taxi or Ride Hailing is recommended. If you're on a budget, the airport bus is a good option, but be prepared for a longer journey. Consider the train if you're travelling during rush hour to avoid traffic congestion.

Ashley Tanah Abang Reviews & Summary

Looking for all about hotel Ashley Tanah Abang? Hotel reviews often highlight its convenient location and comfortable accommodations. Guests appreciate its proximity to Tanah Abang Market, making it ideal for shoppers. The hotel aims to provide a pleasant stay for both business and leisure travellers.

What guests love about the hotel is its strategic location, allowing easy access to shopping and dining options. Standout features include its clean rooms and friendly staff. One recent review mentioned, "The location is perfect for shopping at Tanah Abang. The staff were very helpful, and the room was clean and comfortable. Highly recommended!"

Ashley Tanah Abang Room Types Available

Choosing the right hotel room type can significantly enhance your stay. Ashley Tanah Abang offers a variety of categories of hotel rooms to suit different needs and preferences. Understanding the different hotel bedroom types available will help you make the best choice.

Standard Room:
A comfortable and well-equipped room, ideal for solo travellers or couples. Offers a choice of smoking or non-smoking rooms.
Superior Room:
Slightly larger than the Standard Room, with added amenities. May offer city views.
Deluxe Room:
More spacious, with a seating area. Some Deluxe Rooms may include a bathtub.
Family Room:
Designed for families, with extra beds or a connecting room option.
Suite:
The most luxurious option, with a separate living area and enhanced amenities.

Please note that Ashley Tanah Abang is not a pet-friendly hotel. Guests are advised to check with the hotel directly for the most up-to-date information on room availability and specific amenities.

Hotel Facilities in Ashley Tanah Abang

Hotel amenities can make or break a trip. Ashley Tanah Abang offers a range of hotel facilities to ensure a comfortable and convenient stay for all guests. From essential services to leisure options, there's something for everyone.

Free Wi-Fi:
Stay connected with complimentary high-speed internet access throughout the hotel.
24-Hour Front Desk:
Assistance is available around the clock for any queries or requests.
Restaurant:
Enjoy a variety of local and international dishes at the hotel's restaurant.
Meeting Rooms:
Facilities are available for business meetings and events.
Laundry Service:
Keep your clothes fresh with the hotel's laundry service.
Parking:
On-site parking is available for guests.

While Ashley Tanah Abang primarily caters to adults, families are welcome. Please note that specific kid-friendly facilities may be limited. Contact the hotel directly for details on any extra fees associated with certain services.

Hotel Buffet or Restaurant/Cafe in Ashley Tanah Abang

When it comes to dining, Ashley Tanah Abang offers convenient options for guests. Whether you're looking for a quick bite or a full meal, the hotel's restaurant and cafe provide a variety of choices. Explore the hotel buffet and restaurant for a taste of local and international cuisine.

Restaurant:
The hotel's main restaurant serves a buffet breakfast and a la carte options for lunch and dinner. Expect to pay around SGD 20-30 per person for the buffet. Opening hours are from 6:00 AM to 10:00 PM.
Cafe:
The hotel cafe offers a selection of coffee, tea, pastries, and light snacks. Prices range from SGD 5-15. Opening hours are from 9:00 AM to 6:00 PM.

The restaurant is known for its Nasi Goreng and Gado-Gado, signature Indonesian dishes that are a must-try. The cafe offers a relaxing atmosphere to unwind after a busy day of shopping.

Ashley Tanah Abang Airport pickups and How to Book

Arranging a hotel to airport transfer can simplify your travel experience. Ashley Tanah Abang may offer hotels with airport shuttle services to ensure a smooth arrival and departure. Check the booking steps and advance notice required for airport pick-up.

To inquire about airport pick-up services, contact the hotel directly when making your reservation. Provide your flight details, including arrival time and flight number. Advance booking is typically required, usually at least 24 hours before your arrival. The hotel will provide instructions on where to meet the driver at the airport.

Nearby MRT Station & Bus Stops

Navigating Jakarta using public transport is a great way to experience the city. Knowing the nearby MRT station and bus stops nearby can make your stay at Ashley Tanah Abang even more convenient. Explore the city with ease using these transport options.

Karet Station (MRT):
Approximately 3 km from the hotel.
Bundaran HI Station (MRT):
Approximately 4 km from the hotel.
Tanah Abang Bus Stop:
Located directly outside the hotel.
Thamrin City Bus Stop:
Approximately 1 km from the hotel.

To use the MRT and bus services, you'll need a JakLingko card, which can be purchased and topped up at MRT stations and some bus stops. Alternatively, you can use electronic money cards from major banks. Fares vary depending on the distance travelled.

Nearby Attractions for Family / Kid Friendly

Jakarta offers a variety of nearby activities and nearby places to go for families and kids. From theme parks to cultural sites, there's plenty of nearby sightseeing places to keep everyone entertained. Discover the best things to see nearby and stuff to see nearby during your stay.

Dunia Fantasi (Dufan):
A popular theme park with rides and attractions for all ages. Located approximately 10 km from the hotel. Entry price: SGD 25 per person.
Sea World Ancol:
An aquarium showcasing a variety of marine life. Located approximately 11 km from the hotel. Entry price: SGD 20 per person.
KidZania Jakarta:
An interactive city where kids can role-play different professions. Located approximately 8 km from the hotel. Entry price: SGD 30 per person.
National Museum of Indonesia:
Explore Indonesian history and culture. Located approximately 4 km from the hotel. Entry price: SGD 5 per person.
Jakarta History Museum:
Learn about the history of Jakarta in this historic building. Located approximately 6 km from the hotel. Entry price: SGD 3 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Ashley Tanah Abang (Jakarta Pusat)

Exploring the nearby dining scene is a must when staying in Jakarta Pusat. From local food to international cuisine, there's something to satisfy every palate. Discover the best food eatiries near me and enjoy the culinary delights of the area.

Cafes/Restaurants:

Starbucks:
A well-known coffee chain offering a variety of coffee drinks and snacks.
Pizza Hut:
A popular pizza restaurant serving a range of pizzas and pasta dishes.
McDonald's:
A fast-food chain offering burgers, fries, and other quick bites.

Local Street Food:

Nasi Goreng:
Fried rice with various toppings.
Satay:
Grilled meat skewers served with peanut sauce.
Ketoprak:
A vegetarian dish with tofu, rice noodles, and peanut sauce.
Gado-Gado:
A salad with vegetables, tofu, and peanut sauce.
Bakso:
Meatball soup.

Shopping places near Ashley Tanah Abang (Jakarta Pusat)

Jakarta Pusat is a shopper's paradise, with a variety of dept stores near me and shops near me to explore. Whether you're looking for high-end brands or local products, you'll find it all here. Discover the best nearby shopping and mall near hotel options.

Grand Indonesia:
A large shopping mall with a wide range of international and local brands.
Plaza Indonesia:
A luxury shopping mall featuring high-end designer stores.
Pasar Tanah Abang:
A large textile market offering a variety of fabrics and clothing at wholesale prices.

Other Places to Stay Near Ashley Tanah Abang

If Ashley Tanah Abang is fully booked or you're looking for alternative accommodations, several other options are available in Jakarta Pusat. Explore these apartment and affordable hotels nearby to find the best hotel nearby for your needs.

Luxury/5–6 Star Hotels Nearby:

The Ritz-Carlton Jakarta, Mega Kuningan:
Offers luxurious accommodations and exceptional service.
Hotel Indonesia Kempinski Jakarta:
A historic hotel with a prime location in the city center.
Grand Hyatt Jakarta:
Features spacious rooms and a range of amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

Holiday Inn Express Jakarta Wahid Hasyim:
Offers comfortable and affordable accommodations.
Mercure Jakarta Cikini:
Features modern rooms and a convenient location.
Swiss-Belhotel Mangga Besar:
Provides a range of amenities and services.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

Ibis Budget Jakarta Tanah Abang:
Offers budget-friendly accommodations in a convenient location.
Amaris Hotel Thamrin City:
Features simple and clean rooms.
Pop! Hotel Pasar Baru Jakarta:
Provides a modern and minimalist stay.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel in Jakarta Pusat doesn't have to be a chore. With its prime location and comfortable accommodations, Ashley Tanah Abang offers a great base for exploring the city. Check hotel availability and make your hotel reservations today!

Whether you're visiting for business or leisure, booking your room booking through Traveloka ensures a seamless and hassle-free experience. Don't miss out on exclusive deals and promotions. Start planning your trip to Jakarta now!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for your next adventure.

All facilities in Ashley Tanah Abang

Swimming Pool

Fitness Center

Common Space

Lobby

In-room Facilities

Bathrobe
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

General

AC
Ballroom
Banquet
Family room
Non-smoking room
Swimming pool
Smoking area

Hotel Services

Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Wedding service

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Laundry
Shops
Supermarket

Public Facilities

Parking
Elevator
Restaurant
Breakfast restaurant
Safety deposit box
WiFi in public area

Business Facilities

Conference hostess
Conference room
Meeting facilities
Photocopier
PRINTER
Projector

Things to Do

Fitness center
Indoor pool
Indoor heated pool
Indoor pool

Transportation

Airport transfer
Secure parking

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Ashley Tanah Abang

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Ashley Tanah Abang	118
Number of floors in Ashley Tanah Abang	6
Another facilities in Ashley Tanah Abang	Bathrobe, Cable TV, Desk, Hairdryer, In-room safe

Frequently asked question in Ashley Tanah Abang

What are available facilities at Ashley Tanah Abang ?

There are top facilites at Ashley Tanah Abang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Ashley Tanah Abang ?

The standard check-in time at Ashley Tanah Abang is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Ashley Tanah Abang provide breakfast?

Yes, Ashley Tanah Abang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Ashley Tanah Abang

Ashley Tanah Abang has a 4.0-star rating.

How many floors does Ashley Tanah Abang have?

Ashley Tanah Abang has 6.

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More Reviews from Other Guests in Ashley Tanah Abang

Overall Ratings & Reviews Ashley Tanah Abang

Traveloka (1,233)

Other sources (83)

9.1

Exceptional

From 1,233 reviews

Provided by travelers on

Cleanliness

9.2

Room Comfort

9.1

Meal

8.8

Location

9.2

Service and Facilites

9.1

Summarized by AI

Near Shopping

The hotel's location is highly valued, particularly its proximity to shopping destinations like PGMTA and Pasar Tanah Abang. Guests appreciate the convenience of being able to walk to these areas, making it easy to access various shopping options. The strategic location enhances the overall experience, catering especially to those visiting for shopping purposes.

Friendly Staff

Guests consistently praise the friendly and helpful staff at the Ashley Hotel. Many reviews mention the warm welcome during check-in and the attentive service provided throughout their stay. The staff's hospitality and willingness to assist with guest needs contribute significantly to a positive and memorable experience, making guests feel valued and well-cared for.

Cleanliness

The hotel consistently receives high marks for its cleanliness. Guests frequently mention that the rooms are clean, comfortable, and well-maintained. The overall environment of the hotel is described as fresh and pleasant, contributing to a comfortable and enjoyable stay. This emphasis on cleanliness enhances the overall guest experience, making it a preferred choice for many.

People often mention about Ashley Tanah Abang

All

Distance to City Center (99)

Room Space (91)

Bedroom (91)

Staff Friendliness (90)

Hotel Area (88)

Ambiance (86)

Bathroom (83)

Taste (83)

Accessibility (75)

Variety (71)

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Traveler Reviews Ashley Tanah Abang

Number of reviews per page

Customer reviews

Eko M. I. Y. S.

9.7

/10

Reviewed 6 day(s) ago

The hotel is nice, the lobby is spacious, the lobby and guest room area smell good, check in service is fast, the breakfast food is delicious

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Accommodation's Reply

13 Mar 2026

Dear Mr./Ms. Eko M.I.Y.S., Thank you for your wonderful review. We are delighted that you were impressed with our hotel, from the spacious lobby and the pleasant aroma in the lobby and rooms to the quick check-in process. We are also pleased that you enjoyed our breakfast menu. Your positive review encourages our entire team to strive to provide the best service and guest experience. We hope to welcome you back to Ashley Tanah Abang Hotel on your next visit. Sincerely, Eko Kurniawan, Hotel Manager

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Gama

9.1

/10

Reviewed 1 week(s) ago

This is my second stay here. It's quite comfortable, clean, and the sahur meal is also okay.

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Accommodation's Reply

11 Mar 2026

Dear Mr./Ms. Kama R., Thank you for choosing Ashley Tanah Abang Hotel as your accommodation once again. We are delighted to hear that your second stay was comfortable and that you appreciated the cleanliness of your room and the Sahur meal we provided. Your positive review encourages our team to strive to provide the best service to all our guests. We hope to welcome you back to Ashley Tanah Abang Hotel for your next stay. Sincerely, Eko Kurniawan, Hotel Manager

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Verified Traveler

10.0

/10

Reviewed 2 week(s) ago

The best hotel.. Clean.. Food very nice... Staff is friendly

1 people find it helpful

Accommodation's Reply

05 Mar 2026

Dear Valued Guest, Thank you for your wonderful review. We are delighted to know that you enjoyed the cleanliness of our hotel, the food, and the friendliness of our staff. Your kind words truly motivate us to continue providing the best service for our guests. We look forward to welcoming you back to Ashley Tanah Abang on your next visit. Kind Regard, Eko Kurniawan Hotel Manager

Verified Traveler

9.1

/10

Reviewed 2 week(s) ago

Strategic location to city center and offices, clean hotel, spacious rooms, good service

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Accommodation's Reply

03 Mar 2026

Dear Valued Guest, Thank you for your review and trust in Ashley Tanah Abang Hotel. We are delighted to hear that you were satisfied with our excellent location, the cleanliness of our rooms, and the services we provided. Your feedback and compliments motivate us to continue providing the best possible service. We look forward to welcoming you back again in the future. Sincerely, Eko Kurniawan, Hotel Manager

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o***e

8.5

/10

Reviewed 3 week(s) ago

Good service but not really good

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Accommodation's Reply

28 Feb 2026

Dear Valued Guest, Thank you for taking the time to share your feedback. We appreciate your recognition of our service and are sorry to learn that your overall experience did not fully meet your expectations. Your comments are very valuable to us and will be shared with our team for further improvement. We hope to have the opportunity to welcome you back and provide a more pleasant experience at Ashley Tanah Abang. Kind Regard, Eko Kurniawan Hotel Manager

E***a

9.7

/10

Reviewed 3 week(s) ago

The hotel staff is very friendly, the hotel is comfortable, the location is strategic, especially for those who want to shop.

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Accommodation's Reply

03 Mar 2026

Dear Valued Guest, Thank you for your review and compliments. We are delighted to hear that you enjoyed your stay and were satisfied with the service of our staff and the hotel's excellent location, especially for our shopping customers. We hope to welcome you back to Ashley Tanah Abang Hotel on your next visit. Sincerely, Eko Kurniawan, Hotel Manager

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R***l

7.9

/10

Reviewed 3 week(s) ago

There are lots of red ants on the bathroom floor and in the bedroom.

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Accommodation's Reply

28 Feb 2026

Dear Valued Guest, Thank you for your interest and feedback. We apologize for the inconvenience caused by the discovery of ants in the bathroom and bedroom. We have taken steps to ensure the cleanliness and comfort of your room. We greatly appreciate your feedback, which will be valuable information for evaluating and improving our services at Ashley Tanah Abang Hotel in the future. Sincerely, Eko Kurniawan, Hotel Manager

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Verified Traveler

Leisure

9.7

/10

Reviewed 3 week(s) ago

Love the walking distance to Pasar Tanah Abang, approximately 2 minutes or maybe less to arrive at Pasar Tanah Abang. Love the hotel vibe, not to exaggerate, but it feels like you're staying at a 5-star rated hotel. The cons are obviously the traffic to travel out from Pasar Tanah Abang, but it's still bearable, what to expect, it is Jakarta! I recommend the hotel install a water bidet for toilet use. All in all, will repeat to stay in this Ashley Hotel.

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Accommodation's Reply

24 Feb 2026

Dear Valued Guest, Thank you very much for your kind and detailed review. We are truly pleased to learn that you appreciated our strategic location, just a short walking distance from Pasar Tanah Abang. We are also delighted to know that you enjoyed the ambiance and overall atmosphere of the hotel. Your generous comparison to a five-star experience is sincerely appreciated and serves as great encouragement to our team. We understand that traffic congestion in the Tanah Abang area can be challenging, particularly during peak hours. We truly appreciate your understanding in this regard. Thank you as well for your valuable suggestion concerning the installation of water bidets in the bathrooms. Please be assured that your feedback will be shared with our management team for consideration as part of our continuous efforts to improve our facilities and services. Once again, thank you for your recommendation. We look forward to welcoming you back to Ashley Hotel in the near future. Sincerely, Eko Kurniawan Hotel Manager

K***h

6.1

/10

Reviewed 4 week(s) ago

The room size wasn't the same as the photo; it was significantly different. Furthermore, I received a room without a window. When I placed my order through the app, I requested room decoration, but it wasn't done, and there was no confirmation either. The provided glasses were dusty, the cupboards were dusty, and the corners of the bathroom floor were slippery. It wasn't worth the fall.

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2 people find it helpful

Accommodation's Reply

19 Feb 2026

Dear Valued Guest, Thank you for taking the time to share your experience. We sincerely apologize for the discrepancy between the room size and the pictures, and for the fact that the room you received did not have a window. We understand that this may have been disappointing, especially if it did not meet your expectations when booking. We are very sorry that we were unable to furnish the room as you requested and did not inform you in advance. This is something we should prioritize to ensure all guest requests are properly handled. Regarding the cleanliness—dusty glass and cabinets, and the slippery bathroom floor—we deeply apologize. Cleanliness is our top priority, and your feedback will be immediately forwarded to our housekeeping team for thorough investigation and improvement. We understand that this experience made your stay unpleasant, and we are very sorry about that. If you would like to give us another chance in the future, we will do our best to provide a better experience that meets your expectations. Sincerely, Eko Kurniawan, Hotel Manager

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I***h

10.0

/10

Reviewed 5 week(s) ago

Very nice place. Always repeat this place

1 people find it helpful

Accommodation's Reply

14 Feb 2026

Dear Valued Guest, Thank you for your kind words and loyalty to Ashley Tanah Abang. We’re delighted to know that you always enjoy your stay and continue to choose us as your preferred place in Jakarta. We truly appreciate your trust and look forward to welcoming you again soon. Kind Regard, Eko Kurniawan Hotel Manager

Verified Traveler

Leisure

10.0

/10

Reviewed 6 week(s) ago

Clean, large twin beds, overall good

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1 people find it helpful

Accommodation's Reply

02 Feb 2026

Dear Valued Guest, Thank you for your review! We are delighted to hear that you were satisfied with the cleanliness of your room and the comfort of our double bed. We hope you had a pleasant overall stay. We look forward to welcoming you back to Ashley Hotel Tanah Abang again. Sincerely, Eko Kurniawan, Hotel Manager

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dr novita e. n.

Business

9.7

/10

Reviewed 6 week(s) ago

Everything is good. Just a suggestion, please vary the breakfast. Thank you.

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1 people find it helpful

Accommodation's Reply

04 Feb 2026

Dear Novita E.N., Thank you very much for your valuable review and feedback! We are delighted to hear that you were satisfied with your stay at Ashley Tanah Abang. Regarding the breakfast, we will forward your feedback to the relevant team for evaluation and future improvements. We hope to welcome you back again for an even better experience at Ashley Tanah Abang. Sincerely, Eko Kurniawan, Hotel Manager

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S***i

10.0

/10

Reviewed 7 week(s) ago

A hotel that makes children feel at home

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1 people find it helpful

Accommodation's Reply

27 Jan 2026

Dear Valued Guest, Thank you for your review! We are delighted to hear that your children enjoyed their stay at our hotel. We are happy to provide a comfortable and enjoyable experience for the whole family. We hope to welcome you and your family back to Ashley Tanah Abang Hotel again. Sincerely, Eko Kurniawan, Hotel Manager

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N***a

Staycation

8.5

/10

Reviewed 8 week(s) ago

Nice place, best location near city center

1 people find it helpful

Accommodation's Reply

23 Jan 2026

Dear Valued Guest, Thank you for your kind review! We’re delighted to know that you enjoyed your stay and appreciated our convenient location near the city center. We look forward to welcoming you back soon for another pleasant experience at Ashley Tanah Abang. Kind Regard, Eko Kurniawan Hotel Manager

Akhmad G. I.

Business

10.0

/10

Reviewed 8 week(s) ago

We always stay at this hotel for shopping at Tanah Abang nearby, and the pool is great, so the kids are happy.

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Accommodation's Reply

20 Jan 2026

Dear Mr. Akhmad G. I, Thank you for being a loyal guest and always choosing Ashley Tanah Abang Hotel! We are delighted to hear that our location near Tanah Abang shopping areas and our swimming pool facilities have been a pleasure for you and your family, especially the children. We hope to provide you with another memorable stay in the future. Sincerely, Eko Kurniawan, Hotel Manager

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d***i

Staycation

9.7

/10

Reviewed 9 week(s) ago

Good experience here plus upgraded room too

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Accommodation's Reply

17 Jan 2026

Dear Valued Guest, Thank you for your wonderful review! We are delighted that you enjoyed your stay and appreciated the room upgrade at Ashley Tanah Abang Hotel. We hope to welcome you back again. Sincerely, Eko Kurniawan, Hotel Manager

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a***y

9.0

/10

Reviewed 9 week(s) ago

Great staff, very friendly and professional.

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Accommodation's Reply

14 Jan 2026

Dear Valued Guest, Thank you for your kind feedback! We’re delighted to know that our staff made a positive impression with their friendliness and professionalism. Your satisfaction is our top priority, and we look forward to welcoming you back soon to Ashley Tanah Abang. Kind Regard, Eko Kurniawan Hotel Manager

r***a

Staycation

8.6

/10

Reviewed 10 week(s) ago

Check-in took a long time, almost an hour. The breakfast was very varied and the taste was mediocre, the only good thing was the Danish pastry. The room was spacious, but the shower water pressure was weak. The amenities were also incomplete. The plus was that there was a free laundry room so you could go home without bringing dirty clothes, but because it was busy, there was a long line.

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Accommodation's Reply

14 Jan 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at Ashley Tanah Abang Hotel. We apologize for any inconvenience you may have experienced during the check-in process, the low water pressure in the shower, and the breakfast variety and taste not meeting your expectations. Your feedback is invaluable to us, and we will take it seriously to improve our services in the future. We are pleased to hear that you were satisfied with the comfort of your room and the laundry facilities. We hope your next stay will be an even better and more pleasant experience. Sincerely, Eko Kurniawan, Hotel Manager

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D***i

Staycation

10.0

/10

Reviewed 10 week(s) ago

Very pleasant, fast check in time, friendly staff, clean room, hotel smells good, thank you

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Accommodation's Reply

04 Jan 2026

Dear Valued Guest, Thank you so much for sharing your wonderful experience at Ashley Tanah Abang Hotel! We are delighted to hear that your check-in was quick, our staff was friendly, and your room was clean and comfortable. We are also pleased to hear that you enjoyed the pleasant scent of the hotel and had a great experience throughout your stay. Your feedback and appreciation encourage us to further improve our services and comfort for all our guests. We hope to welcome you back to Ashley Tanah Abang Hotel again for an even more memorable stay. Sincerely, Eko Kurniawan, Hotel Manager

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L***a

Staycation

10.0

/10

Reviewed 11 week(s) ago

This was my first time staying here, and it turned out to be incredibly comfortable, clean, and convenient. I'll definitely be back sometime.

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Accommodation's Reply

02 Jan 2026

Dear Valued Guest, Thank you for choosing Ashley Tanah Abang Hotel for your first stay! We are delighted to hear that you were comfortable and satisfied with the cleanliness and atmosphere of our hotel. We hope to welcome you back for an even more memorable experience. Sincerely, Eko Kurniawan, Hotel Manager

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