Ashley Tanah Abang

Hotels
Preferred Partner
9.1
/10
Exceptional
1,025 reviews

What Guests Say About Their Stay

Distance To City Center (83)
Bedroom (83)
Staff Friendliness (81)
Hotel Area (81)
Hana A.
10.0
/ 10
Niceee ...
In the Area
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Jalan K.H Wahid Hasyim 220, Kp. Bali, Tanah Abang, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10250

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Located next to Downtown Area
Heated Swimming Pool
Luxurious Design
note: hotel was previously named Ashley Tanah Abang Ashley Tanah Abang is located in area / city Tanah Abang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Ashley Tanah Abang

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Jalan K.H Wahid Hasyim 220, Kp. Bali, Tanah Abang, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10250
Lobby Ashley Tanah Abang
Lobby 2 Ashley Tanah Abang

Discover More About Ashley Tanah Abang

Ashley Tanah Abang Rates per Night

Ashley Tanah Abang room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Ashley Tanah Abang hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Ashley Tanah Abang Location & Address

Ashley Tanah Abang is located at Jalan K.H Wahid Hasyim 220, Kp. Bali, Tanah Abang, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10250. It's situated in the Jakarta Pusat area of Indonesia, known for its vibrant markets and textile industry. The hotel is approximately 5 km from the city center.

How to go to Ashley Tanah Abang from Airport

Getting from Soekarno-Hatta International Airport (CGK) to Ashley Tanah Abang is relatively straightforward. Several options are available, depending on your budget and preference. Consider these options for your hotel transfer from the airport to hotel.

  • Taxi (Most Direct):

    A taxi is the most direct way to reach the hotel. You can find taxis readily available at the airport. The journey typically takes around 45 minutes to an hour, depending on traffic conditions.
  • Ride Hailing (Convenient):

    Ride hailing services are also a convenient option. Simply book a ride through the app, and a driver will pick you up from the designated area at the airport.
  • Airport Bus (Budget-Friendly):

    The DAMRI airport bus offers a more affordable option. Several routes serve different parts of Jakarta. You'll need to check which route is closest to Tanah Abang and then take a taxi or Ride Hailing from the bus stop to the hotel.
  • Train (Potentially Fastest):

    The airport train connects Soekarno-Hatta International Airport to Sudirman Baru Station in the city center. From there, you can take a taxi or Ride Hailing to Ashley Tanah Abang. This can be the fastest option during peak traffic hours.

Tips:

For the most convenient route, especially if you have a lot of luggage, a taxi or Ride Hailing is recommended. If you're on a budget, the airport bus is a good option, but be prepared for a longer journey. Consider the train if you're travelling during rush hour to avoid traffic congestion.

Ashley Tanah Abang Reviews & Summary

Looking for all about hotel Ashley Tanah Abang? Hotel reviews often highlight its convenient location and comfortable accommodations. Guests appreciate its proximity to Tanah Abang Market, making it ideal for shoppers. The hotel aims to provide a pleasant stay for both business and leisure travellers.

What guests love about the hotel is its strategic location, allowing easy access to shopping and dining options. Standout features include its clean rooms and friendly staff. One recent review mentioned, "The location is perfect for shopping at Tanah Abang. The staff were very helpful, and the room was clean and comfortable. Highly recommended!"

Ashley Tanah Abang Room Types Available

Choosing the right hotel room type can significantly enhance your stay. Ashley Tanah Abang offers a variety of categories of hotel rooms to suit different needs and preferences. Understanding the different hotel bedroom types available will help you make the best choice.

  • Standard Room:

    A comfortable and well-equipped room, ideal for solo travellers or couples. Offers a choice of smoking or non-smoking rooms.
  • Superior Room:

    Slightly larger than the Standard Room, with added amenities. May offer city views.
  • Deluxe Room:

    More spacious, with a seating area. Some Deluxe Rooms may include a bathtub.
  • Family Room:

    Designed for families, with extra beds or a connecting room option.
  • Suite:

    The most luxurious option, with a separate living area and enhanced amenities.

Please note that Ashley Tanah Abang is not a pet-friendly hotel. Guests are advised to check with the hotel directly for the most up-to-date information on room availability and specific amenities.

Hotel Facilities in Ashley Tanah Abang

Hotel amenities can make or break a trip. Ashley Tanah Abang offers a range of hotel facilities to ensure a comfortable and convenient stay for all guests. From essential services to leisure options, there's something for everyone.

  • Free Wi-Fi:

    Stay connected with complimentary high-speed internet access throughout the hotel.
  • 24-Hour Front Desk:

    Assistance is available around the clock for any queries or requests.
  • Restaurant:

    Enjoy a variety of local and international dishes at the hotel's restaurant.
  • Meeting Rooms:

    Facilities are available for business meetings and events.
  • Laundry Service:

    Keep your clothes fresh with the hotel's laundry service.
  • Parking:

    On-site parking is available for guests.

While Ashley Tanah Abang primarily caters to adults, families are welcome. Please note that specific kid-friendly facilities may be limited. Contact the hotel directly for details on any extra fees associated with certain services.

Hotel Buffet or Restaurant/Cafe in Ashley Tanah Abang

When it comes to dining, Ashley Tanah Abang offers convenient options for guests. Whether you're looking for a quick bite or a full meal, the hotel's restaurant and cafe provide a variety of choices. Explore the hotel buffet and restaurant for a taste of local and international cuisine.

  • Restaurant:

    The hotel's main restaurant serves a buffet breakfast and a la carte options for lunch and dinner. Expect to pay around SGD 20-30 per person for the buffet. Opening hours are from 6:00 AM to 10:00 PM.
  • Cafe:

    The hotel cafe offers a selection of coffee, tea, pastries, and light snacks. Prices range from SGD 5-15. Opening hours are from 9:00 AM to 6:00 PM.

The restaurant is known for its Nasi Goreng and Gado-Gado, signature Indonesian dishes that are a must-try. The cafe offers a relaxing atmosphere to unwind after a busy day of shopping.

Ashley Tanah Abang Airport pickups and How to Book

Arranging a hotel to airport transfer can simplify your travel experience. Ashley Tanah Abang may offer hotels with airport shuttle services to ensure a smooth arrival and departure. Check the booking steps and advance notice required for airport pick-up.

To inquire about airport pick-up services, contact the hotel directly when making your reservation. Provide your flight details, including arrival time and flight number. Advance booking is typically required, usually at least 24 hours before your arrival. The hotel will provide instructions on where to meet the driver at the airport.

Nearby MRT Station & Bus Stops

Navigating Jakarta using public transport is a great way to experience the city. Knowing the nearby MRT station and bus stops nearby can make your stay at Ashley Tanah Abang even more convenient. Explore the city with ease using these transport options.

  • Karet Station (MRT):

    Approximately 3 km from the hotel.
  • Bundaran HI Station (MRT):

    Approximately 4 km from the hotel.
  • Tanah Abang Bus Stop:

    Located directly outside the hotel.
  • Thamrin City Bus Stop:

    Approximately 1 km from the hotel.

To use the MRT and bus services, you'll need a JakLingko card, which can be purchased and topped up at MRT stations and some bus stops. Alternatively, you can use electronic money cards from major banks. Fares vary depending on the distance travelled.

Nearby Attractions for Family / Kid Friendly

Jakarta offers a variety of nearby activities and nearby places to go for families and kids. From theme parks to cultural sites, there's plenty of nearby sightseeing places to keep everyone entertained. Discover the best things to see nearby and stuff to see nearby during your stay.

  • Dunia Fantasi (Dufan):

    A popular theme park with rides and attractions for all ages. Located approximately 10 km from the hotel. Entry price: SGD 25 per person.
  • Sea World Ancol:

    An aquarium showcasing a variety of marine life. Located approximately 11 km from the hotel. Entry price: SGD 20 per person.
  • KidZania Jakarta:

    An interactive city where kids can role-play different professions. Located approximately 8 km from the hotel. Entry price: SGD 30 per person.
  • National Museum of Indonesia:

    Explore Indonesian history and culture. Located approximately 4 km from the hotel. Entry price: SGD 5 per person.
  • Jakarta History Museum:

    Learn about the history of Jakarta in this historic building. Located approximately 6 km from the hotel. Entry price: SGD 3 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Ashley Tanah Abang (Jakarta Pusat)

Exploring the nearby dining scene is a must when staying in Jakarta Pusat. From local food to international cuisine, there's something to satisfy every palate. Discover the best food eatiries near me and enjoy the culinary delights of the area.

Cafes/Restaurants:

  • Starbucks:

    A well-known coffee chain offering a variety of coffee drinks and snacks.
  • Pizza Hut:

    A popular pizza restaurant serving a range of pizzas and pasta dishes.
  • McDonald's:

    A fast-food chain offering burgers, fries, and other quick bites.

Local Street Food:

  • Nasi Goreng:

    Fried rice with various toppings.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Ketoprak:

    A vegetarian dish with tofu, rice noodles, and peanut sauce.
  • Gado-Gado:

    A salad with vegetables, tofu, and peanut sauce.
  • Bakso:

    Meatball soup.

Shopping places near Ashley Tanah Abang (Jakarta Pusat)

Jakarta Pusat is a shopper's paradise, with a variety of dept stores near me and shops near me to explore. Whether you're looking for high-end brands or local products, you'll find it all here. Discover the best nearby shopping and mall near hotel options.

  • Grand Indonesia:

    A large shopping mall with a wide range of international and local brands.
  • Plaza Indonesia:

    A luxury shopping mall featuring high-end designer stores.
  • Pasar Tanah Abang:

    A large textile market offering a variety of fabrics and clothing at wholesale prices.

Other Places to Stay Near Ashley Tanah Abang

If Ashley Tanah Abang is fully booked or you're looking for alternative accommodations, several other options are available in Jakarta Pusat. Explore these apartment and affordable hotels nearby to find the best hotel nearby for your needs.

Luxury/5–6 Star Hotels Nearby:

  • The Ritz-Carlton Jakarta, Mega Kuningan:

    Offers luxurious accommodations and exceptional service.
  • Hotel Indonesia Kempinski Jakarta:

    A historic hotel with a prime location in the city center.
  • Grand Hyatt Jakarta:

    Features spacious rooms and a range of amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Holiday Inn Express Jakarta Wahid Hasyim:

    Offers comfortable and affordable accommodations.
  • Mercure Jakarta Cikini:

    Features modern rooms and a convenient location.
  • Swiss-Belhotel Mangga Besar:

    Provides a range of amenities and services.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Ibis Budget Jakarta Tanah Abang:

    Offers budget-friendly accommodations in a convenient location.
  • Amaris Hotel Thamrin City:

    Features simple and clean rooms.
  • Pop! Hotel Pasar Baru Jakarta:

    Provides a modern and minimalist stay.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel in Jakarta Pusat doesn't have to be a chore. With its prime location and comfortable accommodations, Ashley Tanah Abang offers a great base for exploring the city. Check hotel availability and make your hotel reservations today!

Whether you're visiting for business or leisure, booking your room booking through Traveloka ensures a seamless and hassle-free experience. Don't miss out on exclusive deals and promotions. Start planning your trip to Jakarta now!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for your next adventure.

All facilities in Ashley Tanah Abang

Swimming Pool Ashley Tanah Abang
Swimming Pool
Fitness Center Ashley Tanah Abang
Fitness Center
Common Space Ashley Tanah Abang
Common Space
Lobby Ashley Tanah Abang
Lobby

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Wedding service

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Things to Do

  • Fitness center
  • Indoor pool
  • Indoor heated pool
  • Indoor pool

Transportation

  • Airport transfer
  • Secure parking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Ashley Tanah Abang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ashley Tanah Abang
118
Number of floors in Ashley Tanah Abang
6
Another facilities in Ashley Tanah Abang
Bathrobe, Cable TV, Desk, Hairdryer, In-room safe

Frequently asked question in Ashley Tanah Abang

What are available facilities at Ashley Tanah Abang ?
There are top facilites at Ashley Tanah Abang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ashley Tanah Abang ?
The standard check-in time at Ashley Tanah Abang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Ashley Tanah Abang provide breakfast?
Yes, Ashley Tanah Abang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Ashley Tanah Abang

Traveloka (1,025)
Other sources (80)
9.1
Exceptional
From 1,025 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.1

Meal

8.8

Location

9.1

Service and Facilites

9.1

People often mention about Ashley Tanah Abang
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Distance to City Center (66)
Bedroom (62)
Ambiance (59)
Hotel Area (59)
Staff Friendliness (57)
Bathroom (54)
Room Space (53)
Taste (53)
Accessibility (49)
Surroundings (47)
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Traveler Reviews Ashley Tanah Abang

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20
40
Customer reviews
M***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 hour(s) ago
Very satisfied because the service was excellent. Access everywhere is easier.
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M***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 hour(s) ago
The food is varied and the rooms are clean. The staff is also very friendly.
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Nurizan A. R.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
I had pleasant experience for my 2 days staycation at Ashley. The staff super friendly and offered the best hospitality. The hotel smells so nice and we were allowed to early check-in as our room was ready. Overall satisfied customer.
+4
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M***d
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Good, comfortable, quite satisfying.
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Accommodation's Reply
20 Jul 2025
Dear Guest, Thank you for taking the time to leave a review. We are pleased to know that you felt comfortable and satisfied during your stay with us. Your feedback is very important to us as we continue to improve our service. We look forward to welcoming you back in the future. Sincerely, Eko Kurniawan, Hotel Manager
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M***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Smooth check in, and we get an upgrade room, thank you for all staff, we have a great time for family staycation
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Accommodation's Reply
21 Jul 2025
Dear Valued Guest, Thank you for your kind review. We are pleased to hear that you had a smooth check-in experience and enjoyed the room upgrade. It is wonderful to know that you had a great time during your family staycation. We truly appreciate your kind words to our team and look forward to welcoming you back soon. Sincerely, Eko Kurniawan Hotel Manager
A***d
icon-origin-TRAVELOKA
7.4
/10
Reviewed 2 week(s) ago
The only thing missing is vehicle access to the hotel. It's very far!
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Accommodation's Reply
18 Jul 2025
Dear Guest, Thank you for sharing your experience during your stay with us. We are delighted to hear that you enjoyed your stay at Ashley Tanah Abang. We also appreciate your feedback regarding vehicle access to the hotel. We recognize that this can be a challenge, and we will use your feedback to improve our guest experience in the future. We look forward to welcoming you back on your next visit. Sincerely, Eko Kurniawan, Hotel Manager
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R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel is clean, smells good, the room size is very comfortable.
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Accommodation's Reply
20 Jul 2025
Dear Guest, Thank you for your positive review. We are delighted to hear that you enjoyed the cleanliness, aroma, and size of our room. Your satisfaction is our priority. We look forward to welcoming you back soon for another enjoyable stay. Sincerely, Eko Kurniawan, Hotel Manager
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A***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I've stayed here 4 times, so it's my first choice when I go to Jakarta.
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1 people find it helpful
Accommodation's Reply
18 Jul 2025
Dear Valued Guest, Thank you for your trust in Ashley Tanah Abang. We are truly honored to be your first choice every time you visit Jakarta. Your loyalty means a lot to us, and we will continue to strive to provide the best service with each visit. We look forward to your next visit. Sincerely, Eko Kurniawan, Hotel Manager
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C***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable hotel close to the city center. Will be back!
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Accommodation's Reply
18 Jul 2025
Dear Guest, Thank you for your positive review! We are delighted to hear that you enjoyed your stay and that you enjoyed our hotel's proximity to the city center. We look forward to welcoming you back on your next visit. We look forward to seeing you again at Ashley Tanah Abang. Sincerely, Eko Kurniawan, Hotel Manager
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Pretty F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
This is my second time staying at an Ashley Hotel—my first was at Ashley Tugu Tani, and this time at Ashley Tanah Abang. The location in Tanah Abang is great, with several malls nearby and lots of cafes and restaurants around the hotel. However, I had an issue with the late check-out. I had already requested a late check-out for 1 PM through the app. When I checked in, I informed the front desk again about my request, and even the next morning before breakfast, I reminded them once more. The front desk confirmed and approved my late check-out each time. But to my surprise, at exactly 12 PM, I received a call from the hotel asking me to check out immediately and was only given time until 12:30 PM because the hotel was busy. I explained that I had already informed them three times and had received approval. This was quite disappointing, as I expected better coordination from the hotel staff. But overall i enjoyed my stay here.
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Accommodation's Reply
18 Jul 2025
Dear Pretty F, Thank you for choosing Ashley Hotels once again, and for taking the time to share your experience. We’re delighted to hear that you enjoyed our convenient location in Tanah Abang and that you had a pleasant overall stay. However, we sincerely apologize for the inconvenience you experienced regarding your late check-out request. We truly regret the miscommunication and the confusion it caused, especially after your request had been confirmed multiple times. Please be assured that we take your feedback seriously, and we will be reviewing this matter with our team to ensure better coordination moving forward. Your continued support means a lot to us, and we truly appreciate your understanding. We hope to welcome you back for a smoother and more enjoyable experience in the near future. Sincerely, Eko Kurniawan Hotel Manager
A***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
got a corner room with no windows 🤦
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Accommodation's Reply
11 Jul 2025
Dear Guest, Thank you for your review and we apologize for any inconvenience you experienced with your room assignment. Your feedback is greatly appreciated and will be taken into consideration in future room arrangements. We look forward to providing you with an even better experience on your next visit. Sincerely, Eko Kurniawan, Hotel Manager
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K***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Extended overnight because my wife was not feeling well, but had to change rooms because the previous room type was not available. Mr. Jonathan from Front Desk was very helpful in arranging our move. Thank you
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Accommodation's Reply
03 Jul 2025
Dear Guest, Thank you for sharing your experience with us. We pray that your wife recovers and feels better soon. We are also glad to hear that Jonathan from the Front Desk team was able to assist you with the room transfer process. Your review means a lot to us, and we hope to welcome you back with a more comfortable experience in the future. Sincerely, Eko Kurniawan. Hotel Manager
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K***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
All the process went smoothly. Mr. Jonathan from the front desk was very helpful and fast. Thank you very much
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1 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Valued Guest, Thank you very much for your positive review. We are very happy to hear that all the process went smoothly and that Mr. Jonathan from the front desk was able to assist you promptly and friendly. We will convey your appreciation to him. We look forward to welcoming you back again in the future! Sincerely, Eko Kurniawan. Hotel Manager
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Adelheid S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
My family and I just stayed here for the first time. One of the things we like is the indoor pool, comfortable room (although not soundproof), clean and comfortable bathroom, and the public area of the hotel is also comfortable. I want to stay here again sometime. Hopefully I can get a family room.
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2 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Adelheid S, Thank you for choosing Ashley Hotel Tanah Abang for your and your family’s first stay experience. We are glad to hear that the facilities such as the indoor pool, the comfort of the room, and the cleanliness of the bathroom gave a positive impression during your stay with us. Your feedback regarding the soundproofing of the room will be our concern for improving our services in the future. We look forward to welcoming you back, and hopefully on your next visit we can provide a family room that suits your family’s needs. See you next time! Sincerely, Eko Kurniawan. Hotel Manager
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G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
Rating on traveloka 9.1. But the experience I felt was not as good as the rating. The hotel area and rooms are very modern and fragrant but the service is not as friendly as other hotels in its class. It seems ordinary and rather indifferent. Breakfast is not varied, just like that. With so many rooms, the restaurant for breakfast is quite narrow. Inside there is an owner's table located in the middle of the restaurant without a partition, and cannot be used. It's funny, why is the owner's dining table placed in the middle, why not make a separate room in the restaurant. There are no extra beds available in this hotel either. Very unsuitable for staycations, maybe it's suitable for business.
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1 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Guest, Thank you for your review and feedback. We apologize if your stay experience has not met your expectations, especially regarding staff service, breakfast variety, and restaurant area comfort. Your feedback is very important to us as evaluation material to continue improving the quality of our services and facilities. Regarding the restaurant area and special table policy, we will forward it to management for review so as not to interfere with guest comfort. We also understand that each guest's needs are different, and we will consider the flexibility of facilities such as extra beds in the future. Hopefully in the future we can provide a better and more memorable experience for you. Respectfully. Eko Kurniawan. Hotel Manager
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N***r
icon-Transit
Transit
icon-origin-TRAVELOKA
8.6
/10
Reviewed 5 week(s) ago
the ambience was good enough. but the room space and the sound proof made the overall experience went unwell. since i heard the others' room voice and the furniture in the bedroom i think it's not worth for almost 1mio price. asked for help to deliver my online delivery thru my room but they were not there so i have to go down. the location was the only thing that safe the rate
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3 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Valued Guest, Thank you for sharing your experience with us. We are glad you enjoyed our ambience and convenient location, but we are truly sorry to hear that the room size, soundproofing, and service did not meet your expectations. Your comments about noise transfer and furniture comfort have been shared with our engineering and housekeeping teams so we can improve room insulation and furnishings. We also apologize for the inconvenience you experienced with your online delivery; we will reinforce our staff’s procedures for handling in‑room deliveries to ensure you receive full assistance next time. We appreciate your feedback, as it helps us make the necessary enhancements. We hope you will give us another opportunity to provide a more comfortable and seamless stay in the future. Sincerely, Eko Kurniawan Hotel Manager
Anton S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Thank you, Ms. Anna, for being very friendly and helpful to us😃🥰
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Accommodation's Reply
13 Jun 2025
Dear Anton S, Thank you very much for your appreciation! We will convey your warm regards to Ms. Anna. It is a pleasure to know that her service was impressive and helpful during your stay. See you again on your next visit! Sincerely, Eko Kurniawan. Hotel Manager
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K***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The experience of staying here is quite good in terms of room and cleanliness. But unfortunately there are some things that can be improved, namely, the variety of food at breakfast, the service staff at breakfast (because at that time the restaurant was full and I sat at a table that said reserve, I was suddenly informed by the staff that I could not sit there. Unfortunately the staff did not find me a place that I could sit so it seemed like they were just "chasing me away" not "moving me", so I did not continue my breakfast because there were no empty tables). Thank you
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Valued Guest, Thank you for sharing your experience. We are glad to know that you felt comfortable with the room and its cleanliness. However, we also apologize for the inconvenience you experienced during breakfast, especially regarding the variety of food and the service of our staff in the restaurant area. Your feedback means a lot to us and we will immediately follow up with the relevant team so that similar incidents do not happen again in the future. We will strive to be better in providing friendly and solution-oriented services, especially in situations when the restaurant is full. Thank you for your visit, and we look forward to welcoming you back with a more pleasant experience. Sincerely, Eko Kurniawan. Hotel Manager
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Yulinda w.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The room is nice, spacious and clean but not soundproof. The food is quite good but the variety is limited. The location is close to everywhere
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+2
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Accommodation's Reply
13 Jun 2025
Dear Yulinda W, Thank you for your review! We are glad you enjoyed the spacious, clean room and the strategic location of the hotel. Your feedback regarding the noise and food variety will be our concern for future improvement. Hope to welcome you back with a better experience! Sincerely, Eko Kurniawan. Hotel Manager
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Close to the city center, friendly staff in serving guests
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2 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Valued Guest, Thank you for your positive review! We are glad you found our staff friendly and enjoyed the hotel's strategic location near the city center. We look forward to your next visit! Sincerely, Eko Kurniawan. Hotel Manager
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