Dear Valued Guest,
Thank you very much for sharing your detailed feedback and for choosing to stay with us at Hotel Ashley Tanah Abang. We’re delighted to hear that you enjoyed our spacious rooms, good breakfast, and beautiful hotel ambiance. It’s also wonderful to know that you appreciated our strategic location near Tanah Abang Market, Sarinah, Sabang Street, and Bundaran HI.
However, we sincerely apologize for the inconvenience you experienced regarding the cigarette smell, cleanliness, and missing amenities in one of the rooms. Please rest assured that your comments have been well noted and shared with our housekeeping team to ensure better room preparation in the future.
We truly appreciate your constructive feedback on our breakfast selection as well, and we will continuously strive to improve our variety to enhance our guests’ dining experience.
Once again, thank you for your kind words and valuable input. We hope to have the pleasure of welcoming you back soon for an even better stay.
Sincerely,
Eko Kurniawan
Hotel Manager