Overall Ratings & Reviews The Palms Hotel Phan Thiet

Everything was great Hotel supported early check-in Soundproofing was not good

Clean hotel, spacious rooms. But no hot water. Bad breakfast.

Enthusiastic staff, breakfast has too few dishes, not diverse

Normal service. I went for 3 days and 2 nights. Had breakfast here twice. The first time the quantity and taste of the dishes were acceptable. But the second time the quantity of dishes was reduced (only porridge, soup, fried rice and chicken stew) -> I didn't eat and had to go out.

Nice room, old elevator booked on app so got good price, sale is more than 700k if the price is not on sale, receptionist said 1.5 million, I think it's a bit high staff support enthusiastically

Delicious food, spacious hotel, reasonable price. I think the hotel should have staff bring things to the room for guests. It will make the hotel more professional.

The staff are lovely and enthusiastic The room is not as nice as the picture hihi, compared to that price, BM or other hotels will be more spacious, the food is more delicious and more. The swimming pool is super cold.

Fun and friendly, clean hotel, delicious food

Cozy room. Fully equipped. Clean. Near Duong Hill beach. Buffet breakfast with normal dishes, okay. Weak point: poor soundproofing.

The room on the 5th floor is a bit hot, otherwise ok for the price

Everything was fine until 6-7am. When it was time to rest, the hotel started drilling holes in the wall. Even though I called the receptionist to remind them, it still didn't change.

The Palm Hotel. Good hotel. However, at 2am, there was no welcome drink. The room was small. The hotel service has a swimming pool, a cafe table next to the pool, steam bath, and dry sauna. There is only one negative point: the room is small and the breakfast buffet has too few dishes. The buffet only has a few dishes. The rest of the hotel services are good. Friendly staff.

The hotel is basic, not very convenient to the beach. Frequent power outages. In the middle of the night, when I was sleeping, the power went out and it was very hot. It took almost half an hour for the power to come back on. When I checked out, the elevator was also out, so I had to carry my luggage down from the 5th floor. The lobby was nice but quite dark. The breakfast was not delicious and not diverse. The bathroom was not designed properly, the toilet was very narrowly spaced from the sink, making it very uncomfortable to use. The smell from the sewer was quite bad. There was a tote bag in the room but it was not noted that it was charged. It was not worth much money, but I would suggest adding it to the hotel price for guests to take home, which would be better than asking guests if they wanted to use it when checking out and then charging them. The only plus point was the enthusiastic staff. In general, I would not come back for a second time.

The hotel is located in the city center, the rooms are spacious and beautiful. The staff are very gentle, friendly and enthusiastic

The staff are very happy and enthusiastic

Because I was in a hurry to book a family trip, I was afraid that the 3-star hotel wouldn't know if the service was good or not. But luckily everything is good. The location is quite close to the center, quite close to the beach, good service, quite clean, delicious food and friendly staff. Rcm

👉Advantage: the hotel is located in the central area. My room has a pool view and sea view. Near the ocean and ocean, Peace Park is 600m away from sea view cafes and supermarkets. Just built a new facility, including a mini refrigerator, electric kettle, hair dryer, and lots of clothes hangers. Beautiful sauna with lifeguard, wet sauna, breakfast buffet. The lifeguard is super cute, man. In addition, the hotel can give you the phone number of the motorbike rental party for 150k/day. Book taxi for customers. 👉 Seafood you can go to Thuan Phat restaurant on the embankment is a bit expensive but it is fresh and prepared to suit your taste. In the morning, Bong Benh cafe is very beautiful. 👉I forgot my thermos under the hotel's swimming pool, so I picked it up and returned it to the guest 👍 👉Disadvantage: the room is 25m but it's a bit small. Suitable for families with 1 small child. The toilet is clean but the sewer system is not well treated and the smell is very strong. The check in process is a bit long.

The room is small, the decor is dark and mysterious, the breakfast is okay, the swimming pool is clean, and there is an observer.

Clean room, good facilities, friendly staff and reasonable price. Will come back to support again.

everything is ok. clean room, enthusiastic staff