Overall Ratings & Reviews ibis Styles Lisboa Aeroporto

Great shuttle service, room very clean but quite small. We loved spending our last night in the inner courtyard. Cons: I heard everything in the room next to mine because of the communicating door. Poor isolation.

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Nice basic hotel for a good price. Very clean and close to the airport. Make sure to book the free shuttle early because it’s small and fills up. We tried to book the night we arrived for the next morning and no luck.

Small, easy for airport stays.

Perfect location, convenient laundromat service. Good breakfast! Good rest.

The open areas were perfect to spend with family and the service from the restaurant was great.

The staff was friendly, attentive, and helpful. The room was spotless. It only took a few minutes to shuttle to the airport. I highly recommend!

The thermostat in the room was not functioning, making the room uncomfortably cold. I attempted to contact the hotel staff at midnight, but no one was reachable. When I raised this issue with the manager via email, his response suggested that guests are expected to go down to the front desk in person if calls from the room go unanswered—completely overlooking the impracticality of doing so at midnight while in nightwear. No form of compensation was offered for the discomfort caused. Furthermore, when I asked for a contact to escalate the matter, the manager, Bruno Teixeira, failed to respond—even after a follow-up reminder was sent.

Very new hotel, clean, modern. Rooms are a bit on the small side though!! Close to the airport which is very convenient. The planes taking off are very noisy, but rooms are well soundproofed. Nice restaurant and bar on the ground floor, very nice courtyard well equipped with chairs and tables. Hotel has a free shuttle service to the airport, very handy.

Very clean and quiet room, friendly staff, the free shuttle was very nice.

Good location close to the airport. Not many dining options nearby but rooms were clean with nice amenities. Breakfast was excellent and we appreciated the free airport shuttle.

Stayed here for its close proximity to the airport. Staff at check in were warm and welcoming. Room was small, but comfortable. A very nice hotel.

Its a nice area close to the airport. There is nothing around the area that I’m aware of. I picked the area due to airport proximity. They offer FREE airport shuttle 4am- 12nn 1630-??? But must be scheduled at check in. I sent them several messages a out the airport shuttle when I booked the hotel, but they never replied back. I give them 0 rating for that. There is also a restaurant on site. My room was small but its nice clean and comfy.

Industrial area. One issue that we had was with the shuttle that says in the description of the hotel that is coming every 30 min, that is not correct. you have to request the shuttle and than find out that hours that you need are not available. we had to take the public bus that did not accept a 50 euro bill so this was super inconvenient. we tried to call hotel, did it at least 4 times and nobody answer, that is also unacceptable

Customer service was outstanding. Staff went extra distance to help guests have a pleasant stay. It is not close by to tourist attractions but that helps one relax and enjoy their time. There isn't heavy traffic that makes people cold and impersonal. Hotel worked to be sustainable. It was first time had key made from wood. Hotel administrators or owners need to clarify shuttle service. Availability and use of shuttle for customers to use needs to be better explained. Sometimes shuttle is full for people who don't plan in advance.

Small room, but relatively efficiently laid out. Nice on site restaurant and a good breakfast buffet. Staff is very helpful.

I really enjoyed my stay at Ibis Styles, it is very close to the airport, so that’s a plus. I also enjoyed how attentive the staff was.

Close to airport and shuttle service. Room was quite small.

This airport has a wonderful shuttle service to the airport, and a very nice place to stay. Their staff is so helpful and anasered all our questions about the Lisbon Airport.