ARTOTEL Suites Bianti Yogyakarta

All-star Accommodation
9.0
/10
Exceptional
1,666 reviews

What Guests Say About Their Stay

Staff Friendliness (212)
Bedroom (189)
Taste (185)
Distance To City Center (183)
Graccell A. C. M.
10.0
/ 10
A truly wonderful stay! ❤️ From the moment I arrived, the staff went above and beyond to make me feel welcome. I made a special request, and they arranged everything exactly how I wanted—such thoughtful service! I enjoyed both dinner and breakfast at the property, and every dish was absolutely delicious. The room was spotless and cozy, making my stay even more comfortable. 10/10 👏🏻 Highly recommended!
Lukito R.
10.0
/ 10
I really really enjoy staying 3 nights in this hotel, the staffs are very helpful and friendly, the location is so strategic in the city center..will definitely stay here again for my next trip to Yogyakarta.
Rere M.
10.0
/ 10
The hotel smells good, is comfortable, the service is super friendly, the room is clean, my son loves it, and doesn't want to go home.. 🥰
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E***i
10.0
/ 10
It was a pleasure to stay at Artotel for 4 days. The hotel smells great, the rooms are clean and comfortable, and the staff are very friendly.
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D***a
8.8
/ 10
Once a year to Yogya, I definitely stay here. The hotel is nice, the rooms are spacious, clean, and the price is affordable. The amenities are fragrant, the food is okay, and the swimming pool is okay. In front of the hotel there is a Juwara Satoe bakpia shop. Around the hotel at night there are many street food vendors, if you want to go to Indomaret or Super Indo, just walk, to Galleria Mall you can also walk.
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In the Area
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Jl. Urip Sumoharjo No.37, Klitren, Kec. Gondokusuman, Kota Yogyakarta, Gondokusuman, Yogyakarta, Yogyakarta Province, Indonesia, 55222

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at ARTOTEL Suites Bianti Yogyakarta is a good choice when you are visiting Gondokusuman. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around ARTOTEL Suites Bianti Yogyakarta

Jl. Urip Sumoharjo No.37, Klitren, Kec. Gondokusuman, Kota Yogyakarta, Gondokusuman, Yogyakarta, Yogyakarta Province, Indonesia, 55222
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Lobby ARTOTEL Suites Bianti Yogyakarta
Lobby 2 ARTOTEL Suites Bianti Yogyakarta

Discover More About ARTOTEL Suites Bianti Yogyakarta

ABOUT ARTOTEL SUITES BIANTI

ARTOTEL Suites Bianti - Yogyakarta will dazzle guests with integrated art aesthetics and renowned modern interior throughout the hotel from the moment they step in. It offers 141 rooms and provides the perfect accommodation to relax in the central city of Yogyakarta. There are 4 types of rooms available, Artsy Studio, Artsy Executive, Artsy Suites, and Presidential Suites and each room is equipped with a high-speed internet connection, smart TV, coffee machine, iron & ironing board, hair dryer, safe deposit box, mini refrigerator, and exclusive amenities. Options of curated FB outlets from day to night, such as TERA All Day Dining, BARLEY & BARREL, Vanilla Sky Lounge, Petit Paris Boulangerie, and its five-star hotel public facilities which consist of outdoor swimming pool, fitness center, sauna, and Pejamata Spa.

ARTOTEL Suites Bianti - Yogyakarta was awarded the “2022 Luxury Lifestyle Hotel” which was held by the World Luxury Hotel Awards on October 24, 2022, in Antalya, Turkey. The World Luxury Hotel Awards is a prestigious and international award that includes hotels, spas, restaurants, and travel establishments where the winner is determined through online public voting. The factors that played a role in determining the winner, namely in terms of brand, design, facilities, and overall guest satisfaction as well as the voting results of more than 300,000 international travelers who participated during the voting period which took place from August 1 to 21, 2022.

LOCATION

Nestled in the city center of Yogyakarta, ARTOTEL Suites Bianti - Yogyakarta is a five-star lifestyle hotel accommodation that boasts your stay experience like none other before. Strategically located near some of Yogyakarta’s famous landmarks, Universities, Central Business District and It’s only 2.6 km from Yogyakarta Train Station, 2.9 km from Malioboro Street, and 1.2 km from UNY and UGM.

All facilities in ARTOTEL Suites Bianti Yogyakarta

Bar, Cafe and Lounge ARTOTEL Suites Bianti Yogyakarta
Bar, Cafe and Lounge
Swimming Pool ARTOTEL Suites Bianti Yogyakarta
Swimming Pool
Fitness Center ARTOTEL Suites Bianti Yogyakarta
Fitness Center
Functional Hall ARTOTEL Suites Bianti Yogyakarta
Functional Hall
Common Space ARTOTEL Suites Bianti Yogyakarta
Common Space

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Dining area
  • Gala dinner
  • Snacks
  • Winery

Public Facilities

  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Swimming pool
  • Smoking area

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket

Transportation

  • Secure parking
  • Valet parking

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in ARTOTEL Suites Bianti Yogyakarta

Important Note
Document Policy
Upon check-in, you are required to bring Upon check-in, you are required to bring ID Card. . The required documents can be in the form of soft copy.

Minimum Age for Check-in Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Accommodation does not serve free extra breakfast.

Breakfast at the accommodation will be provided from 06:00 - 10:00.

Smoking is allowed only in the designated smoking area.

Pets are not allowed in the accommodation.

The rooms shown in the display are the available rooms. You cannot change the room according to your request (change the type of bed, request smoking or no smoking, etc). These requests can be made at any time based on the availability of the room at that period of the day.

Kamar yang yang sudah tertera di dalam display adalah kamar yang tersedia di hotel kami untuk saat ini. Anda tidak dapat mengubah sesuai dengan permintaan anda (seperti: mengubah tipe bed, permintaan smoking atau no smoking, etc). Request tersebut bisa saja sewaktu-waktu kami berikan berdasarkan ketersediaan kamar pada periode hari itu.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at ARTOTEL Suites Bianti Yogyakarta
141
Number of floors in ARTOTEL Suites Bianti Yogyakarta
9
Another facilities in ARTOTEL Suites Bianti Yogyakarta
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in ARTOTEL Suites Bianti Yogyakarta

What are available facilities at ARTOTEL Suites Bianti Yogyakarta?
There are top facilites at ARTOTEL Suites Bianti Yogyakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ARTOTEL Suites Bianti Yogyakarta?
The standard check-in time at ARTOTEL Suites Bianti Yogyakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does ARTOTEL Suites Bianti Yogyakarta provide breakfast?
Yes, ARTOTEL Suites Bianti Yogyakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of ARTOTEL Suites Bianti Yogyakarta?
ARTOTEL Suites Bianti Yogyakarta is a 5.0-star hotel.
How many floors does ARTOTEL Suites Bianti Yogyakarta have?
ARTOTEL Suites Bianti Yogyakarta has 9 floors.
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More Reviews from Other Guests in ARTOTEL Suites Bianti Yogyakarta

9.2
Exceptional
From 1,146 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

9.3

Location

9.3

Service and Facilites

9.3

People often mention about ARTOTEL Suites Bianti Yogyakarta
All
Staff Friendliness (169)
Bedroom (158)
Distance to City Center (151)
Variety (149)
Hotel Area (147)
Taste (146)
Ambiance (145)
Room Space (142)
Bathroom (140)
Accessibility (125)
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Traveler Reviews ARTOTEL Suites Bianti Yogyakarta

Number of reviews per page
20
40
Customer reviews
Nadya Y.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 2 day(s) ago
The hotel's ambiance is charming, comfortable, and super clean. The cafe is very cozy, and there's a fish pond, making it perfect for families with children. I didn't have breakfast, so I can't comment much on the food, but I did order tiramisu, and it wasn't great, but perhaps I'll have to reevaluate it. The room was very comfortable. The AC was a little too cold; you can turn it off if you can't handle the cold. The bathroom was very clean, and the amenities were complete and of high quality. A small note: the room's soundproofing isn't great. For me, as I'm not a light sleeper, it wasn't a big deal. However, I did hear footsteps a few times as I was about to go to sleep, seemingly coming from outside or upstairs. Hopefully, the soundproofing will improve in the future. Overall, it was a very relaxing stay, and I really liked the atmosphere and decor! I hope there will be improvements to the food (at least the tiramisu) and soundproofing.
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Noor K. P. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
All staff was very friendly! I stayed with my husband and 1yo baby. They were very attentive to our comfort during our stay. Breakfast was very comprehensive, some dishes suited me, but some others didn't, it all comes down to personal preference. But overall, the food was delicious. Definitely will come back again!
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astrid s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
It was a pleasure staying here. Thank you, the service was good.
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Accommodation's Reply
27 Nov 2025
Dear Ms. Astrid S, Thank you for your kind review. We’re pleased to know that you enjoyed your stay ARTOTEL Suites Bianti – Yogyakarta. We look forward to welcoming you back for another pleasant stay. Warm regards, ARTOTEL Suites Bianti – Yogyakarta
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very friendly staff, always greeting, the hotel smells good and the bedroom is cool so it makes you comfortable.
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The best for everything, from coming until check out
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Good good good good good goooooooo
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s***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Comfortable, clean, and really has a strong artistic feel
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Highly recommended, strategic location, accessible everywhere. Well, upon check-in, since I was clearly tired, the receptionist offered me Tolak Angin, and I accepted it immediately... Breakfast was varied.
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Accommodation's Reply
27 Nov 2025
Thank you for your kind review. We are delighted to know that you enjoyed your stay at ARTOTEL Suites Bianti - Yogyakarta. We truly appreciate your feedback and look forward to welcoming you back for another pleasant stay. Warm regards, ARTOTEL Suites Bianti – Yogyakarta.
R***y
icon-Business
Business
icon-origin-TRAVELOKA
8.0
/10
Reviewed 2 week(s) ago
Good leisure & comfortable to meet & hangout
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AW Chanel92
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is very comfortable, a cool 5-star hotel. The staff are very friendly, I really like it.
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+4
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F***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The room was very comfortable, and the service was friendly and prompt. The breakfast menu was varied and delicious, but unfortunately, coffee was no longer included in the breakfast menu, as it had been on previous stays.
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Rere M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel smells good, is comfortable, the service is super friendly, the room is clean, my son loves it, and doesn't want to go home.. 🥰
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T***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very cool.. It's really good
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D***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff were very friendly and served well.
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
When I go to Jogja, I usually stay here... because it's close to everywhere, the staff are friendly and it's clean
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1 people find it helpful
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Overall it's good, but maybe the bathroom facilities need to be upgraded because the equipment looks a bit old.
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Rizki K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff is extremely friendly, engaging in conversation as needed. They truly care about their customers. I'll definitely come back to Yogyakarta again.
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Accommodation's Reply
13 Nov 2025
Dear Mr. Rizki K., Thank you very much for your review! We’re delighted to know that you had a pleasant stay at ARTOTEL Suites Bianti – Yogyakarta and appreciated the warm and friendly service from our team. Your kind words truly mean a lot to us, and we look forward to welcoming you back for another enjoyable stay. Warm regards, ARTOTEL Suites Bianti – Yogyakarta
V***a
icon-origin-TRAVELOKA
5.8
/10
Reviewed 4 week(s) ago
Already REQUESTED no smoking room but still given a smoking room with the excuse that all rooms are non-smoking! Said free upgrade room, instead got a connecting room that is very "not soundproof!! The connecting room next door is very noisy karaoke at 12 am! Already reported to the front office twice with no response! Even the security did not come up to negotiate! The 3rd time the report was only responded to!! So rude this hotel. For facilities and cleanliness is okay! But for a hotel that does not provide a non-smoking room, this is an important point, not everyone can be exposed to cigarette smoke!
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Accommodation's Reply
13 Nov 2025
Thank you very much for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your recent stay at ARTOTEL Suites Bianti – Yogyakarta, particularly regarding the room assignment and noise issue. We fully understand the importance of a non-smoking environment and deeply regret that we fell short of meeting your expectations on this occasion. Your valuable feedback has been shared with our management team to ensure proper follow-up and improvement in our service procedures. For your future visits, please kindly inform us directly on whatsapp 0274 566 999, and we will ensure that a non-smoking room is prepared according to your request. We truly appreciate your understanding and hope to have the opportunity to welcome you back, providing a more comfortable and pleasant experience. Warm regards, ARTOTEL Suites Bianti – Yogyakarta
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
best hotel in Jogja, restaurant with a super complete menu
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
For someone who only staycation at Artotel Bianti, everything was quite perfect. Keep up the good job.
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Accommodation's Reply
13 Nov 2025
Thank you very much for your review! We’re delighted to know that you had a pleasant staycation at ARTOTEL Suites Bianti – Yogyakarta and that everything met your expectations. Your kind words truly mean a lot to us, and we look forward to welcoming you back for another pleasant stay. Warm regards, ARTOTEL Suites Bianti – Yogyakarta
Number of reviews per page
20
40

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Lobby 4 ARTOTEL Suites Bianti Yogyakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 1,146 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

9.3

Location

9.3

Service and Facilites

9.3

People often mention about ARTOTEL Suites Bianti Yogyakarta
All
Staff Friendliness (169)
Bedroom (158)
Distance to City Center (151)
Variety (149)
Hotel Area (147)
Taste (146)
Ambiance (145)
Room Space (142)
Bathroom (140)
Accessibility (125)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews ARTOTEL Suites Bianti Yogyakarta

Number of reviews per page
20
40
Customer reviews
Nadya Y.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 2 day(s) ago
The hotel's ambiance is charming, comfortable, and super clean. The cafe is very cozy, and there's a fish pond, making it perfect for families with children. I didn't have breakfast, so I can't comment much on the food, but I did order tiramisu, and it wasn't great, but perhaps I'll have to reevaluate it. The room was very comfortable. The AC was a little too cold; you can turn it off if you can't handle the cold. The bathroom was very clean, and the amenities were complete and of high quality. A small note: the room's soundproofing isn't great. For me, as I'm not a light sleeper, it wasn't a big deal. However, I did hear footsteps a few times as I was about to go to sleep, seemingly coming from outside or upstairs. Hopefully, the soundproofing will improve in the future. Overall, it was a very relaxing stay, and I really liked the atmosphere and decor! I hope there will be improvements to the food (at least the tiramisu) and soundproofing.
Read More
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Find this review helpful?
Profile Picture
Noor K. P. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
All staff was very friendly! I stayed with my husband and 1yo baby. They were very attentive to our comfort during our stay. Breakfast was very comprehensive, some dishes suited me, but some others didn't, it all comes down to personal preference. But overall, the food was delicious. Definitely will come back again!
Find this review helpful?
astrid s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
It was a pleasure staying here. Thank you, the service was good.
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Accommodation's Reply
27 Nov 2025
Dear Ms. Astrid S, Thank you for your kind review. We’re pleased to know that you enjoyed your stay ARTOTEL Suites Bianti – Yogyakarta. We look forward to welcoming you back for another pleasant stay. Warm regards, ARTOTEL Suites Bianti – Yogyakarta
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very friendly staff, always greeting, the hotel smells good and the bedroom is cool so it makes you comfortable.
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Find this review helpful?
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The best for everything, from coming until check out
Find this review helpful?
M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Good good good good good goooooooo
Find this review helpful?
s***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Comfortable, clean, and really has a strong artistic feel
Translated by Google Icon
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Find this review helpful?
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Highly recommended, strategic location, accessible everywhere. Well, upon check-in, since I was clearly tired, the receptionist offered me Tolak Angin, and I accepted it immediately... Breakfast was varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Nov 2025
Thank you for your kind review. We are delighted to know that you enjoyed your stay at ARTOTEL Suites Bianti - Yogyakarta. We truly appreciate your feedback and look forward to welcoming you back for another pleasant stay. Warm regards, ARTOTEL Suites Bianti – Yogyakarta.
R***y
icon-Business
Business
icon-origin-TRAVELOKA
8.0
/10
Reviewed 2 week(s) ago
Good leisure & comfortable to meet & hangout
Find this review helpful?
AW Chanel92
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is very comfortable, a cool 5-star hotel. The staff are very friendly, I really like it.
Translated by Google Icon
See original
+4
Find this review helpful?
F***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The room was very comfortable, and the service was friendly and prompt. The breakfast menu was varied and delicious, but unfortunately, coffee was no longer included in the breakfast menu, as it had been on previous stays.
Translated by Google Icon
See original
Find this review helpful?
Rere M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel smells good, is comfortable, the service is super friendly, the room is clean, my son loves it, and doesn't want to go home.. 🥰
Translated by Google Icon
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Find this review helpful?
T***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very cool.. It's really good
Translated by Google Icon
See original
Find this review helpful?
D***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff were very friendly and served well.
Translated by Google Icon
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
When I go to Jogja, I usually stay here... because it's close to everywhere, the staff are friendly and it's clean
Translated by Google Icon
See original
1 people find it helpful
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Overall it's good, but maybe the bathroom facilities need to be upgraded because the equipment looks a bit old.
Translated by Google Icon
See original
Find this review helpful?
Rizki K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff is extremely friendly, engaging in conversation as needed. They truly care about their customers. I'll definitely come back to Yogyakarta again.
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Find this review helpful?
Accommodation's Reply
13 Nov 2025
Dear Mr. Rizki K., Thank you very much for your review! We’re delighted to know that you had a pleasant stay at ARTOTEL Suites Bianti – Yogyakarta and appreciated the warm and friendly service from our team. Your kind words truly mean a lot to us, and we look forward to welcoming you back for another enjoyable stay. Warm regards, ARTOTEL Suites Bianti – Yogyakarta
V***a
icon-origin-TRAVELOKA
5.8
/10
Reviewed 4 week(s) ago
Already REQUESTED no smoking room but still given a smoking room with the excuse that all rooms are non-smoking! Said free upgrade room, instead got a connecting room that is very "not soundproof!! The connecting room next door is very noisy karaoke at 12 am! Already reported to the front office twice with no response! Even the security did not come up to negotiate! The 3rd time the report was only responded to!! So rude this hotel. For facilities and cleanliness is okay! But for a hotel that does not provide a non-smoking room, this is an important point, not everyone can be exposed to cigarette smoke!
Read More
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Find this review helpful?
Accommodation's Reply
13 Nov 2025
Thank you very much for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your recent stay at ARTOTEL Suites Bianti – Yogyakarta, particularly regarding the room assignment and noise issue. We fully understand the importance of a non-smoking environment and deeply regret that we fell short of meeting your expectations on this occasion. Your valuable feedback has been shared with our management team to ensure proper follow-up and improvement in our service procedures. For your future visits, please kindly inform us directly on whatsapp 0274 566 999, and we will ensure that a non-smoking room is prepared according to your request. We truly appreciate your understanding and hope to have the opportunity to welcome you back, providing a more comfortable and pleasant experience. Warm regards, ARTOTEL Suites Bianti – Yogyakarta
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
best hotel in Jogja, restaurant with a super complete menu
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A***a
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Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
For someone who only staycation at Artotel Bianti, everything was quite perfect. Keep up the good job.
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Accommodation's Reply
13 Nov 2025
Thank you very much for your review! We’re delighted to know that you had a pleasant staycation at ARTOTEL Suites Bianti – Yogyakarta and that everything met your expectations. Your kind words truly mean a lot to us, and we look forward to welcoming you back for another pleasant stay. Warm regards, ARTOTEL Suites Bianti – Yogyakarta
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