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- Hotel in Four Points By Sheraton Bintan, Lagoi Bay
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Four Points By Sheraton Bintan, Lagoi Bay
Hotels
8.9
/10
Very Good
76 reviews
What Guests Say About Their Stay
cheny y.
10.0
/ 10
I have enjoyed my stay at Four Points! Very comfortable, new facilities, great food, and amazing ambiance. Thank you!
N***a
10.0
/ 10
The hotel is very comfortable. All the staff are friendly and responsive. There is no bad food. 👍
See original
K***e
9.7
/ 10
Perfect getaway in the island of Bintan. Clean, amazing view, large pool, spacious bedroom.
Adhe N. N.
10.0
/ 10
Our best stay experience so far. Marriott bonvoy is so good at educating the service skills of the staff. For this price class we got more service than what we expected ✨🫶🏻
See original
Kermaine
10.0
/ 10
I stayed here for 5D4N and the staff service was impeccable and top notch ! Everywhere you go within the premise, the service staffers were all smiley and greeting you. Not a single scowl or unhappiness and they all seem so happy doing their work!
For example… After they made our bed, they would give us something very personal and thoughtful like a message on the bed, complete with pretty origami using towels. See photos. In addition, during breakfasts, the server would come round with something special frlm the kitchen and asking you for constructive feedback, or just generally chatting with you on your home country. On the third day, we were served wonderful fruit tarts and I truly enjoyed it! Hence on the fourth day, I asked if I could have the fruit tart from the day before. The server told me he would check with the kitchen and 10min later, he came with 3 fruit tarts! Freshly baked to cater to my whims! How is this not good service? I love this hotel stay and would recommend to anyone !
In the Area
See Map
Lagoi Bay Lot B-12, Teluk Sebong, Bintan, Kepulauan Riau, Indonesia, 29155
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Four Points By Sheraton Bintan, Lagoi Bay
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What's around Four Points By Sheraton Bintan, Lagoi Bay
Lagoi Bay Lot B-12, Teluk Sebong, Bintan, Kepulauan Riau, Indonesia, 29155
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Discover More About Four Points By Sheraton Bintan, Lagoi Bay
Location
Staying at Four Points By Sheraton Bintan, Lagoi Bay is a good choice when you are visiting Teluk Sebong.
About Four Points By Sheraton Bintan, Lagoi Bay
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Four Points By Sheraton Bintan, Lagoi Bay exclusively for you.
Four Points By Sheraton Bintan, Lagoi Bay is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Four Points By Sheraton Bintan, Lagoi Bay.
All facilities in Four Points By Sheraton Bintan, Lagoi Bay
Others
Things to Do
- Romantic proposal packages
- Beach umbrella
- Outdoor pool
- Spa
- Garden
- Pool sun loungers
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Hotel Services
- Multilingual staff
- Wedding service
- Luggage storage
- 24-hour Receptionist
General
- Banquet
- Parking
- Terrace
Family-friendly Facilities
- Kids club
- Children pool
Food and Drinks
- Bar
- Breakfast
Business Facilities
- Meeting facilities
- Meeting rooms
Connectivity
- Free WiFi
Shuttle Service
- Ferry terminal shuttle
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Four Points By Sheraton Bintan, Lagoi Bay
Important Note
- Rollaway bed fee: IDR 605000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property offers transfers from the ferry terminal. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Four Points By Sheraton Bintan, Lagoi Bay | 308 |
Number of floors in Four Points By Sheraton Bintan, Lagoi Bay | 6 |
Another facilities in Four Points By Sheraton Bintan, Lagoi Bay | Romantic proposal packages, Beach umbrella, Outdoor pool, Spa, Garden |
Frequently asked question in Four Points By Sheraton Bintan, Lagoi Bay
What are available facilities at Four Points By Sheraton Bintan, Lagoi Bay?
There are top facilites at Four Points By Sheraton Bintan, Lagoi Bay such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Four Points By Sheraton Bintan, Lagoi Bay?
The standard check-in time at Four Points By Sheraton Bintan, Lagoi Bay is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Four Points By Sheraton Bintan, Lagoi Bay provide breakfast?
Yes, Four Points By Sheraton Bintan, Lagoi Bay provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Four Points By Sheraton Bintan, Lagoi Bay?
Four Points By Sheraton Bintan, Lagoi Bay is a 4.0-star hotel.
How many floors does Four Points By Sheraton Bintan, Lagoi Bay have?
Four Points By Sheraton Bintan, Lagoi Bay has 6 floors.
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More Reviews from Other Guests in Four Points By Sheraton Bintan, Lagoi Bay
Overall Ratings & Reviews Four Points By Sheraton Bintan, Lagoi Bay
Traveloka (36)
Other sources (40)
8.4
Very Good
From 40 reviews
Cleanliness
9.0
Room Comfort
9.2
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Four Points By Sheraton Bintan, Lagoi Bay
Number of reviews per page
20
40
Top reviews
Kermaine
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I stayed here for 5D4N and the staff service was impeccable and top notch ! Everywhere you go within the premise, the service staffers were all smiley and greeting you. Not a single scowl or unhappiness and they all seem so happy doing their work!
For example… After they made our bed, they would give us something very personal and thoughtful like a message on the bed, complete with pretty origami using towels. See photos. In addition, during breakfasts, the server would come round with something special frlm the kitchen and asking you for constructive feedback, or just generally chatting with you on your home country. On the third day, we were served wonderful fruit tarts and I truly enjoyed it! Hence on the fourth day, I asked if I could have the fruit tart from the day before. The server told me he would check with the kitchen and 10min later, he came with 3 fruit tarts! Freshly baked to cater to my whims! How is this not good service? I love this hotel stay and would recommend to anyone !
Read More
Marcus
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Staff were great, such a good place for families to visit
sevina
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
All the staff members at Four Points were extremely welcoming and friendly to every guest. We were celebrating our anniversary and the hotel and housekeeping team prepared a thoughtful mini surprise for us. We would like to extend our thanks to Dimas, Fauzi, Renora, Aprillia, Dwi, Moel and Feby for going over and beyond to ensure that our stay was smooth and enjoyable.
The hotel is convenient, as it’s a walkable distance from Plaza Lagoi, and a short 10-15 drive away to most of the attractions. The beach is clean and pretty, and the beach club serves really delicious food and drinks. 10/10 would visit again for the wonderful ambience and service!
Read More
Richard
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Arrived and only option was bbq for dinner. Very limited vegetarian options for lunch/dinner.
Hotel is very peaceful and all staff extremely helpful. Everyone spoke english and excursions easily arranged.
There is no currency exchange available at hotel and closest option is the ferry port by taxi.
Over all a very peaceful relaxing week.
Would definitely book again.
Read More
Kwok Kei
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Food service is very slow in general even though staff have tried their best. Members points can’t be recorded at the spa or restaurant when paying the bill but need to fill a form for back office to process. Great facilities and friendly staff.
Yee Chung
Friends and Family
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Have no complaints about the room and stay. Hotel needs to improve on the service - food being served is sooooo slow. Opted in for the Eac
Sue Phay
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staffs were really friendly and helpful. Breakfast variety was fantastic. Other food options were decent. Room was comfortable.
Hian Yang
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
perfect for a family beach vacation
LiChen
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
As expected
NANA
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Perfection
Jeffrey
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Excellent staff
Lynn
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great new property in Bintan with a beautiful pool and right by the sea!
Pantelis
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
The staff at Four Points in Bintan are the most welcoming, cheerful and helpful people I have met, never experienced something like this in my life. The hotel is a great place to relax: one can swim at the pool, walk by the beach, have drinks at the pool bar or exercise at the gym. Perfect to switch off for a few days. Beds are very comfortable. The breakfast is also great, one probably needs weeks to try all the options; make sure you include when booking. Overall, highly recommended.
Read More
Eliza
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
I really enjoyed the stay especially the staff at Rempah restaurant who were extremely hospitable! Huge thanks to Putra and Deswita who showed us excellent service and made great recommendations to introduce us to Indonesian food. They made my family and kids feel really welcome!
Aaron
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Lol
jayson
Friends and Family
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
We had an overall pleasant stay at Four Points by Sheraton Bintan. The hotel is relatively new, clean, and well-maintained, with modern amenities and a beautiful beachfront view. Most of the staff were warm and helpful throughout our visit, which added to the relaxing experience.
The only downside was the front desk—while not unfriendly, they were quite rigid when it came to late check-out requests, which felt a bit inflexible considering the otherwise welcoming vibe of the hotel. Still, we enjoyed our stay and would consider coming back.
Read More
John
Friends and Family
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
There was an error in check in however manager Niko? was quick to rectify and upgrade roomand also provide driver to tangar uban for return journey. Icha at the pool bar was very attentive and good fun which made our stay most enjoyable.
YU EN
8.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Trip was good, only down side was given checkout time at 1.30pm but was abruptly broyght forwared to 12.30pm without any prior notices
Lionel
Leisure with Children
6.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Average at best. Although staff were friendly and helpful, the deal breaker for me was the living room toilet which had a bad sewerage smell throughout my stay. Hotel could not resolve the issues even after we had feedback on first day. Ended up just kept the toilet door door closed to prevent the smell from escaping. Considering how new the hotel was, upkeep was not good as you could see damage on the flooring etc. Food was also average.
Read More
Jeremy
Leisure Family
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Not a lot in the area
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Four Points By Sheraton Bintan, Lagoi Bay
Traveloka (36)
Other sources (40)
8.4
Very Good
From 40 reviews
Cleanliness
9.0
Room Comfort
9.2
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Four Points By Sheraton Bintan, Lagoi Bay
Number of reviews per page
20
40
Top reviews
Kermaine
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I stayed here for 5D4N and the staff service was impeccable and top notch ! Everywhere you go within the premise, the service staffers were all smiley and greeting you. Not a single scowl or unhappiness and they all seem so happy doing their work!
For example… After they made our bed, they would give us something very personal and thoughtful like a message on the bed, complete with pretty origami using towels. See photos. In addition, during breakfasts, the server would come round with something special frlm the kitchen and asking you for constructive feedback, or just generally chatting with you on your home country. On the third day, we were served wonderful fruit tarts and I truly enjoyed it! Hence on the fourth day, I asked if I could have the fruit tart from the day before. The server told me he would check with the kitchen and 10min later, he came with 3 fruit tarts! Freshly baked to cater to my whims! How is this not good service? I love this hotel stay and would recommend to anyone !
Read More
Marcus
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Staff were great, such a good place for families to visit
sevina
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
All the staff members at Four Points were extremely welcoming and friendly to every guest. We were celebrating our anniversary and the hotel and housekeeping team prepared a thoughtful mini surprise for us. We would like to extend our thanks to Dimas, Fauzi, Renora, Aprillia, Dwi, Moel and Feby for going over and beyond to ensure that our stay was smooth and enjoyable.
The hotel is convenient, as it’s a walkable distance from Plaza Lagoi, and a short 10-15 drive away to most of the attractions. The beach is clean and pretty, and the beach club serves really delicious food and drinks. 10/10 would visit again for the wonderful ambience and service!
Read More
Richard
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Arrived and only option was bbq for dinner. Very limited vegetarian options for lunch/dinner.
Hotel is very peaceful and all staff extremely helpful. Everyone spoke english and excursions easily arranged.
There is no currency exchange available at hotel and closest option is the ferry port by taxi.
Over all a very peaceful relaxing week.
Would definitely book again.
Read More
Kwok Kei
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Food service is very slow in general even though staff have tried their best. Members points can’t be recorded at the spa or restaurant when paying the bill but need to fill a form for back office to process. Great facilities and friendly staff.
Yee Chung
Friends and Family
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Have no complaints about the room and stay. Hotel needs to improve on the service - food being served is sooooo slow. Opted in for the Eac
Sue Phay
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staffs were really friendly and helpful. Breakfast variety was fantastic. Other food options were decent. Room was comfortable.
Hian Yang
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
perfect for a family beach vacation
LiChen
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
As expected
NANA
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Perfection
Jeffrey
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Excellent staff
Lynn
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great new property in Bintan with a beautiful pool and right by the sea!
Pantelis
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
The staff at Four Points in Bintan are the most welcoming, cheerful and helpful people I have met, never experienced something like this in my life. The hotel is a great place to relax: one can swim at the pool, walk by the beach, have drinks at the pool bar or exercise at the gym. Perfect to switch off for a few days. Beds are very comfortable. The breakfast is also great, one probably needs weeks to try all the options; make sure you include when booking. Overall, highly recommended.
Read More
Eliza
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
I really enjoyed the stay especially the staff at Rempah restaurant who were extremely hospitable! Huge thanks to Putra and Deswita who showed us excellent service and made great recommendations to introduce us to Indonesian food. They made my family and kids feel really welcome!
Aaron
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Lol
jayson
Friends and Family
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
We had an overall pleasant stay at Four Points by Sheraton Bintan. The hotel is relatively new, clean, and well-maintained, with modern amenities and a beautiful beachfront view. Most of the staff were warm and helpful throughout our visit, which added to the relaxing experience.
The only downside was the front desk—while not unfriendly, they were quite rigid when it came to late check-out requests, which felt a bit inflexible considering the otherwise welcoming vibe of the hotel. Still, we enjoyed our stay and would consider coming back.
Read More
John
Friends and Family
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
There was an error in check in however manager Niko? was quick to rectify and upgrade roomand also provide driver to tangar uban for return journey. Icha at the pool bar was very attentive and good fun which made our stay most enjoyable.
YU EN
8.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Trip was good, only down side was given checkout time at 1.30pm but was abruptly broyght forwared to 12.30pm without any prior notices
Lionel
Leisure with Children
6.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Average at best. Although staff were friendly and helpful, the deal breaker for me was the living room toilet which had a bad sewerage smell throughout my stay. Hotel could not resolve the issues even after we had feedback on first day. Ended up just kept the toilet door door closed to prevent the smell from escaping. Considering how new the hotel was, upkeep was not good as you could see damage on the flooring etc. Food was also average.
Read More
Jeremy
Leisure Family
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Not a lot in the area
Number of reviews per page
20
40