Sunsetfalls Gardens and Resort

Resorts
Preferred Partner Plus
9.2
/10
Exceptional
414 reviews

What Guests Say About Their Stay

Ambiance (91)
Staff Friendliness (90)
Hotel Area (72)
Family Friendly (69)
Ayu P.
9.7
/ 10
Absolutely loved this villa! Everything’s spotless, comfy, and super aesthetic—feels so homey and relaxing. The staff were super nice too! Perfect for families, I’d 100% stay here again. Totally recommend!
Novita S.
10.0
/ 10
Very comfortable and memorable. The hotel is also clean, and all the staff are friendly ✨
See original
DENNY
8.5
/ 10
The hotel is comfortable and the air is very fresh, the breakfast is varied, for those looking for peace and comfort, this hotel is very suitable.
See original
rosalina a.
10.0
/ 10
A very enjoyable first time vacation, delicious food, excellent complimentary, very impressive warm swimming pool. Hopefully next time I can visit Sunsetfall Resort again.
See original
Purbo W.
10.0
/ 10
The staff are very friendly and helpful, I asked for access to Lokameru and the villa staff called the security guard to take me there😍, the security guard, Mr. Agus, was also very friendly.
See original
In the Area
See Map
Jl. Salatiga - Magelang, Ngablak, Kab. Magelang, Jawa Tengah, Getasan, Semarang, Jawa Tengah, Indonesia, 56194

Main Facilities

See more
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
See more
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Recommended for Couple
Natural Ambience
+2 more
Sunsetfalls Gardens and Resort is a resort in a good neighborhood, which is located at Getasan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Sunsetfalls Gardens and Resort

Jl. Salatiga - Magelang, Ngablak, Kab. Magelang, Jawa Tengah, Getasan, Semarang, Jawa Tengah, Indonesia, 56194
Discover More Places
Lobby Sunsetfalls Gardens and Resort
Lobby 2 Sunsetfalls Gardens and Resort

Discover More About Sunsetfalls Gardens and Resort

Location


Sunsetfalls Gardens and Resort is a resort in a good neighborhood, which is located at Getasan.

About Sunsetfalls Gardens and Resort

Not only located within easy reach of various places of interests for your adventure, but staying at Sunsetfalls Gardens and Resort will also give you a pleasant stay.

When staying at a resort, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Sunsetfalls Gardens and Resort provides a pleasant accommodation for your stay.

Have fun with various entertaining facilities for you and the whole family at Sunsetfalls Gardens and Resort, a wonderful accommodation for your family holiday.

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Sunsetfalls Gardens and Resort.

If you plan to have a long-term stay, staying at Sunsetfalls Gardens and Resort is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Sunsetfalls Gardens and Resort is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sunsetfalls Gardens and Resort exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sunsetfalls Gardens and Resort is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Sunsetfalls Gardens and Resort.

All facilities in Sunsetfalls Gardens and Resort

Functional Hall Sunsetfalls Gardens and Resort
Functional Hall
Common Space Sunsetfalls Gardens and Resort
Common Space
Lobby Sunsetfalls Gardens and Resort
Lobby
Accommodation Services Sunsetfalls Gardens and Resort
Accommodation Services
Exterior Sunsetfalls Gardens and Resort
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • Ballroom
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Terrace

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Buffet breakfast
  • Cafe

Things to Do

  • Barbecue
  • Garden
  • Outdoor facilities
  • Outdoor heated pool

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Grocery

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Meeting facilities

Sports and Recreations

  • Horse riding

Accommodation Policy & General Information in Sunsetfalls Gardens and Resort

Important Note
Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility Notice
Business Facilities, Lobby, Restaurant / Bar open for limited number of guests per day from 22-11-2024 to 31-12-2030.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Accommodation charges IDR 150,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 07:00 - 10:00.

Smoking is allowed only in the designated smoking area.

Pets are not allowed in the accommodation.

Any stains or marks found during the inspection will incur a charge, which will be communicated at the time of checkout

Airport transfer is available for IDR 900,000/person.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sunsetfalls Gardens and Resort
17
Number of floors in Sunsetfalls Gardens and Resort
3
Another facilities in Sunsetfalls Gardens and Resort
Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Sunsetfalls Gardens and Resort

What are available facilities at Sunsetfalls Gardens and Resort?
There are top facilites at Sunsetfalls Gardens and Resort such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sunsetfalls Gardens and Resort?
The standard check-in time at Sunsetfalls Gardens and Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sunsetfalls Gardens and Resort provide breakfast?
Yes, Sunsetfalls Gardens and Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sunsetfalls Gardens and Resort?
Sunsetfalls Gardens and Resort is a 5.0-star hotel.
How many floors does Sunsetfalls Gardens and Resort have?
Sunsetfalls Gardens and Resort has 3 floors.
See All

More Reviews from Other Guests in Sunsetfalls Gardens and Resort

9.2
Exceptional
From 414 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.3

Meal

9.1

Location

9.2

Service and Facilites

9.4

People often mention about Sunsetfalls Gardens and Resort
All
Ambiance (65)
Staff Friendliness (64)
Family Friendly (56)
Hotel Area (55)
Taste (52)
Bedroom (50)
Surroundings (47)
Room Space (47)
Bathroom (42)
Activity Option (41)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Sunsetfalls Gardens and Resort

Number of reviews per page
20
40
Customer reviews
a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 hour(s) ago
Good choices to stay at sunsetfalls villa. thankyou for the best & free meals, jamu yang datang di sela sela menikmati private pool, family friendly, humble staff start from front office sampai dengan security. Good job to all the staff!
Find this review helpful?
R***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
The hotel is very comfortable, the hotel staff is friendly, the experience is very pleasant.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
9.3
/10
Reviewed 2 week(s) ago
The pool water was not warm enough. The access to the resto was dark at night a bit unsafe The toaster was not rolling over
1 people find it helpful
Accommodation's Reply
29 Nov 2025
Dear Valued Guest, Warmest greetings from Sunsetfalls Gardens & Resort Thank you for taking the time to share your feedback with us. We truly appreciate your input as it helps us improve. We are sorry to hear that the pool water temperature did not meet your expectations. Our team has been informed to ensure the heating system remains at the optimal level. We also appreciate your notes regarding the dim lighting on the way to the restaurant and the toaster issue during breakfast. These points have been forwarded to the respective departments for immediate follow-up. Your comfort and safety are our priorities, and we will continue improving to deliver a better stay experience on your next visit. best regards, Adyka Putri K Room Division Manager
Danny A. P.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 3 week(s) ago
The taste of the food needs to be improved.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Nov 2025
Dear Danny A.P., Warmest regards from Sunset Falls Gardens & Resort, Thank you for taking the time to write a review. We appreciate your feedback on the taste of our food. This feedback means a lot to us and we have shared it with the kitchen team for future evaluation and improvements. We look forward to welcoming you back again for an even better experience. Best regards, Adika Putri, Room Manager
Translated by Google Icon
See original
Ayu P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Absolutely loved this villa! Everything’s spotless, comfy, and super aesthetic—feels so homey and relaxing. The staff were super nice too! Perfect for families, I’d 100% stay here again. Totally recommend!
2 people find it helpful
Accommodation's Reply
06 Nov 2025
Dear Ibu Ayu P Warmest greetings from Sunsetfalls Gardens & Resort Thank you for your wonderful feedback! We’re delighted to know that you absolutely loved your stay and enjoyed the comfort, cleanliness, and relaxing atmosphere of our villa. It’s also heartwarming to hear that our team made your experience even more pleasant. Your kind recommendation means a lot to us, and we truly look forward to welcoming you and your family back for another memorable stay soon. best regards, Adyka Putri K Room Division Manager
Novita S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very comfortable and memorable. The hotel is also clean, and all the staff are friendly ✨
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
01 Nov 2025
Dear Ms. Novita S., Warmest regards from Sunset Falls Gardens & Resort. Thank you for your review and compliments. We are glad to know that your stay was comfortable and memorable and that the service from our team made a good impression. Cleanliness and guest comfort are our top priorities. We sincerely hope to welcome you back to Sunset Falls Gardens & Resort on your next visit. Best regards, Adika Putri, Room Manager
Translated by Google Icon
See original
DENNY
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel is comfortable and the air is very fresh, the breakfast is varied, for those looking for peace and comfort, this hotel is very suitable.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear Mr. Denny, Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your positive review. We are delighted to learn that you enjoyed the fresh atmosphere, varied breakfast, and serenity offered by our hotel. This feedback and appreciation motivate us to continue providing the best experience for every guest. We look forward to welcoming you back on your next visit. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
D***r
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Friendly staff and satisfactory hotel service
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Valued Guest, Warm greetings from Sunsetfalls Gardens & Resort. Thank you for taking the time to share your experience with us. We are delighted to hear that your visit left a positive impression. Our entire team is committed to providing the best service to ensure every guest feels comfortable and has a memorable stay. We look forward to welcoming you back again soon. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
Hendra W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The staff/employees are honest! Salute
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
20 Sep 2025
Dear Mr. Hendra W. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your sincere appreciation of our staff's honesty. This kind of feedback is a valuable motivation for the entire team to continue to maintain integrity while providing the best service to our guests. We look forward to welcoming you back in the future. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
Devina A. T. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
A one-day stay at this resort isn't enough, as there are plenty of activities to do. My family and I stayed in the Executive Suite Pool Villa 307. My husband and I tried ATV riding with the kids (me with my eldest, my husband with my second), through the mountains to a vegetable farm. The air was cool and clean, a journey of approximately 3.6 km. There were also activities to the fresh vegetable garden (garden with farmers, in collaboration with Sunsetfalls), then jeep tours, VW tours, rafting, and more. The resort also has a mini zoo for children to interact with child-friendly animals. The best of the best photo spots. In the evening, I relaxed in the private heated pool with my husband, enjoying the relaxing sound of the wind rustling through the pine trees, the aesthetic lighting, and the beautiful night view. In the morning, I opened all the windows in the master bedroom and the family room upstairs. The clean, fresh mountain breeze wafted throughout. It truly felt calm, comfortable, and peaceful away from the hustle and bustle of daily life in Jakarta. Thank you Sunsetfalls. Please pray for us that we can return here for a new experience.
Read More
4 people find it helpful
Accommodation's Reply
20 Sep 2025
Dear Ibu Devina A.T.N Warmest greetings from Sunsetfalls Gardens & Resort Thank you for taking the time to share such a detailed and heartwarming review of your stay at Sunsetfalls. We are delighted to know that your experience at the Executive Suite Pool Villa 307, along with the wide variety of activities—from ATV riding, garden visits, jeep and VW tours, rafting, to exploring the mini zoo—brought joy to you and your family. It is also wonderful to hear that the serene atmosphere, private heated pool, refreshing mountain breeze, and breathtaking views created moments of relaxation and tranquility during your stay. Your kind words are truly motivating for our entire team to continue providing memorable experiences for all our guests. We sincerely hope to welcome you and your family back soon, and we join in your prayer for another wonderful stay filled with new experiences at Sunsetfalls. best regards , Adyka Putri K Room Division Manager
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
very enjoyable. warm water swimming pool. food variety is not that much. but all taste good.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
13 Sep 2025
Dear Valued Guest, Warm greetings from Sunstefalls Gardens & Resort. Thank you for your review. We are delighted to learn that you enjoyed your stay, especially with the comfort of the heated swimming pool and the delicious dishes we served. Your feedback regarding the food variety will be taken into consideration to continuously improve the quality of our service in the future. We look forward to welcoming you back on your next visit. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
rosalina a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
A very enjoyable first time vacation, delicious food, excellent complimentary, very impressive warm swimming pool. Hopefully next time I can visit Sunsetfall Resort again.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear Ms. Rosalina A. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for choosing Sunsetfall Resort as your first vacation destination. We are very happy to hear that your stay was enjoyable, from the taste of the food, the complimentary items we provided, to the comfort of the warm swimming pool that left a lasting impression. We hope to welcome Ms. Rosalina A back on your next visit for an equally special vacation experience. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
a***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
It was a nice experience to stay in Sunsetfalls Garden and resort. Room is spacious and comfortable; room snacks, warm pool, park, small farm and fish pond. Foods were good and delicious. Some improvement could be added like spa by hotel, building maintenance, variety of the breakfast menu.
3 people find it helpful
Accommodation's Reply
22 Aug 2025
Dear Valued Guest, Warmest greetings from Sunsetfalls Gardens & Resort Thank you for sharing your experience with us at Sunsetfalls Gardens & Resort. We are delighted to know that you enjoyed the spacious and comfortable room, in-room snacks, warm pool, park, small farm, fish pond, as well as our delicious food offerings. We also sincerely appreciate your constructive feedback regarding spa facilities, building maintenance, and the variety of our breakfast menu. Your input is very valuable for us as we continuously strive to improve our services and facilities to provide an even better experience for our guests. We look forward to welcoming you back in the near future and creating another memorable stay for you. best regards, Adyka Putri K Room Division Manager
Purbo W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The staff are very friendly and helpful, I asked for access to Lokameru and the villa staff called the security guard to take me there😍, the security guard, Mr. Agus, was also very friendly.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear Mr. Purbo W. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your positive review. We are delighted to know that you found our staff helpful and comfortable. The team's attentiveness in assisting our guests, including your inquiries regarding access to Lokameru, is part of our commitment to providing the best service. Thank you also for your special appreciation to Mr. Agus — we will convey your appreciation to him. We hope this pleasant experience will bring you back to our hotel in the future. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
A***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Exceeded expectations, very comfortable, perfect for recharging energy 🫢
Translated by Google Icon
See original
+4
2 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your brief but meaningful review. We are delighted to learn that your stay at our hotel exceeded your expectations and provided the comfort you hoped for. We are proud to be a suitable place for you to rest and recharge. We look forward to your return visit in the future. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
J***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The hotel staff was very helpful in preparing the room so that check-in didn't take long, there was a welcome drink while waiting for the room so it wasn't boring.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
06 Aug 2025
Dear Valued Guest, Warm greetings from Sunsetfalls Gardens & Resort. Thank you for taking the time to share your experience during your stay with us. We are very happy to hear that your check-in process went smoothly and that our staff provided a comfortable room. We are also pleased to know that the welcome drink we provided made your waiting time pleasant. Positive reviews like this really motivate us to continue providing the best service to all our guests. We look forward to welcoming you back again in the future. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
endah t.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
Thank you for the friendliness and care of all the staff towards us, thank you to the manager on duty, Mr. Anggoro, for taking our photo, and thank you for the morning and afternoon snacks upon check out. I really like the cookies in the room, I want to ask for more hahahahaa This is my second time here, but I'm a bit paranoid because I called reception at night." hehehe
Read More
Translated by Google Icon
See original
+3
2 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Ms. Endah T. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for choosing Sunsetfalls Gardens & Resort as your retreat again, and for your warm appreciation of our team. We are delighted to know that the friendliness of our staff, including the assistance of Mr. Anggoro, as well as the snacks and cookies in your room, made a pleasant impression on you. Regarding the late-night receptionist call, we apologize if it caused you any inconvenience. We will take this into consideration to ensure our communications are always timely and appropriate to the situation. We look forward to your next visit. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
Mazino A. Q.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
I have to come here again, the staff are very friendly, the rooms are clean, the food is delicious, it's the best
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Valued Guest, Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your positive and enthusiastic review. We are delighted to learn that you had a pleasant stay, from the friendliness of the staff, the cleanliness of the room, to the delicious food. This review is an encouragement for us to continue maintaining the quality of our services and facilities. We look forward to welcoming you back in the future. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
H***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
Overall, it's really good! Can't wait to come back!
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Valued Guest, Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your positive review. We are delighted to hear that you had a pleasant stay and look forward to welcoming you back to our hotel. See you again on your next visit! Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
Vina M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Will be back soon... Very happy to stay here 🫶🏻
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Ms. Vina M. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your positive review and for choosing to stay at our hotel. We are very happy to know that you enjoyed your stay here. We look forward to welcoming you back soon for another enjoyable stay. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Sunsetfalls Gardens and Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 414 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.3

Meal

9.1

Location

9.2

Service and Facilites

9.4

People often mention about Sunsetfalls Gardens and Resort
All
Ambiance (65)
Staff Friendliness (64)
Family Friendly (56)
Hotel Area (55)
Taste (52)
Bedroom (50)
Surroundings (47)
Room Space (47)
Bathroom (42)
Activity Option (41)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Sunsetfalls Gardens and Resort

Number of reviews per page
20
40
Customer reviews
a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 hour(s) ago
Good choices to stay at sunsetfalls villa. thankyou for the best & free meals, jamu yang datang di sela sela menikmati private pool, family friendly, humble staff start from front office sampai dengan security. Good job to all the staff!
Find this review helpful?
R***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
The hotel is very comfortable, the hotel staff is friendly, the experience is very pleasant.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
9.3
/10
Reviewed 2 week(s) ago
The pool water was not warm enough. The access to the resto was dark at night a bit unsafe The toaster was not rolling over
1 people find it helpful
Accommodation's Reply
29 Nov 2025
Dear Valued Guest, Warmest greetings from Sunsetfalls Gardens & Resort Thank you for taking the time to share your feedback with us. We truly appreciate your input as it helps us improve. We are sorry to hear that the pool water temperature did not meet your expectations. Our team has been informed to ensure the heating system remains at the optimal level. We also appreciate your notes regarding the dim lighting on the way to the restaurant and the toaster issue during breakfast. These points have been forwarded to the respective departments for immediate follow-up. Your comfort and safety are our priorities, and we will continue improving to deliver a better stay experience on your next visit. best regards, Adyka Putri K Room Division Manager
Danny A. P.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 3 week(s) ago
The taste of the food needs to be improved.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Nov 2025
Dear Danny A.P., Warmest regards from Sunset Falls Gardens & Resort, Thank you for taking the time to write a review. We appreciate your feedback on the taste of our food. This feedback means a lot to us and we have shared it with the kitchen team for future evaluation and improvements. We look forward to welcoming you back again for an even better experience. Best regards, Adika Putri, Room Manager
Translated by Google Icon
See original
Ayu P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Absolutely loved this villa! Everything’s spotless, comfy, and super aesthetic—feels so homey and relaxing. The staff were super nice too! Perfect for families, I’d 100% stay here again. Totally recommend!
2 people find it helpful
Accommodation's Reply
06 Nov 2025
Dear Ibu Ayu P Warmest greetings from Sunsetfalls Gardens & Resort Thank you for your wonderful feedback! We’re delighted to know that you absolutely loved your stay and enjoyed the comfort, cleanliness, and relaxing atmosphere of our villa. It’s also heartwarming to hear that our team made your experience even more pleasant. Your kind recommendation means a lot to us, and we truly look forward to welcoming you and your family back for another memorable stay soon. best regards, Adyka Putri K Room Division Manager
Novita S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very comfortable and memorable. The hotel is also clean, and all the staff are friendly ✨
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
01 Nov 2025
Dear Ms. Novita S., Warmest regards from Sunset Falls Gardens & Resort. Thank you for your review and compliments. We are glad to know that your stay was comfortable and memorable and that the service from our team made a good impression. Cleanliness and guest comfort are our top priorities. We sincerely hope to welcome you back to Sunset Falls Gardens & Resort on your next visit. Best regards, Adika Putri, Room Manager
Translated by Google Icon
See original
DENNY
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel is comfortable and the air is very fresh, the breakfast is varied, for those looking for peace and comfort, this hotel is very suitable.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear Mr. Denny, Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your positive review. We are delighted to learn that you enjoyed the fresh atmosphere, varied breakfast, and serenity offered by our hotel. This feedback and appreciation motivate us to continue providing the best experience for every guest. We look forward to welcoming you back on your next visit. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
D***r
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Friendly staff and satisfactory hotel service
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Valued Guest, Warm greetings from Sunsetfalls Gardens & Resort. Thank you for taking the time to share your experience with us. We are delighted to hear that your visit left a positive impression. Our entire team is committed to providing the best service to ensure every guest feels comfortable and has a memorable stay. We look forward to welcoming you back again soon. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
Hendra W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The staff/employees are honest! Salute
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
20 Sep 2025
Dear Mr. Hendra W. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your sincere appreciation of our staff's honesty. This kind of feedback is a valuable motivation for the entire team to continue to maintain integrity while providing the best service to our guests. We look forward to welcoming you back in the future. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
Devina A. T. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
A one-day stay at this resort isn't enough, as there are plenty of activities to do. My family and I stayed in the Executive Suite Pool Villa 307. My husband and I tried ATV riding with the kids (me with my eldest, my husband with my second), through the mountains to a vegetable farm. The air was cool and clean, a journey of approximately 3.6 km. There were also activities to the fresh vegetable garden (garden with farmers, in collaboration with Sunsetfalls), then jeep tours, VW tours, rafting, and more. The resort also has a mini zoo for children to interact with child-friendly animals. The best of the best photo spots. In the evening, I relaxed in the private heated pool with my husband, enjoying the relaxing sound of the wind rustling through the pine trees, the aesthetic lighting, and the beautiful night view. In the morning, I opened all the windows in the master bedroom and the family room upstairs. The clean, fresh mountain breeze wafted throughout. It truly felt calm, comfortable, and peaceful away from the hustle and bustle of daily life in Jakarta. Thank you Sunsetfalls. Please pray for us that we can return here for a new experience.
Read More
4 people find it helpful
Accommodation's Reply
20 Sep 2025
Dear Ibu Devina A.T.N Warmest greetings from Sunsetfalls Gardens & Resort Thank you for taking the time to share such a detailed and heartwarming review of your stay at Sunsetfalls. We are delighted to know that your experience at the Executive Suite Pool Villa 307, along with the wide variety of activities—from ATV riding, garden visits, jeep and VW tours, rafting, to exploring the mini zoo—brought joy to you and your family. It is also wonderful to hear that the serene atmosphere, private heated pool, refreshing mountain breeze, and breathtaking views created moments of relaxation and tranquility during your stay. Your kind words are truly motivating for our entire team to continue providing memorable experiences for all our guests. We sincerely hope to welcome you and your family back soon, and we join in your prayer for another wonderful stay filled with new experiences at Sunsetfalls. best regards , Adyka Putri K Room Division Manager
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
very enjoyable. warm water swimming pool. food variety is not that much. but all taste good.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
13 Sep 2025
Dear Valued Guest, Warm greetings from Sunstefalls Gardens & Resort. Thank you for your review. We are delighted to learn that you enjoyed your stay, especially with the comfort of the heated swimming pool and the delicious dishes we served. Your feedback regarding the food variety will be taken into consideration to continuously improve the quality of our service in the future. We look forward to welcoming you back on your next visit. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
rosalina a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
A very enjoyable first time vacation, delicious food, excellent complimentary, very impressive warm swimming pool. Hopefully next time I can visit Sunsetfall Resort again.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear Ms. Rosalina A. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for choosing Sunsetfall Resort as your first vacation destination. We are very happy to hear that your stay was enjoyable, from the taste of the food, the complimentary items we provided, to the comfort of the warm swimming pool that left a lasting impression. We hope to welcome Ms. Rosalina A back on your next visit for an equally special vacation experience. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
a***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
It was a nice experience to stay in Sunsetfalls Garden and resort. Room is spacious and comfortable; room snacks, warm pool, park, small farm and fish pond. Foods were good and delicious. Some improvement could be added like spa by hotel, building maintenance, variety of the breakfast menu.
3 people find it helpful
Accommodation's Reply
22 Aug 2025
Dear Valued Guest, Warmest greetings from Sunsetfalls Gardens & Resort Thank you for sharing your experience with us at Sunsetfalls Gardens & Resort. We are delighted to know that you enjoyed the spacious and comfortable room, in-room snacks, warm pool, park, small farm, fish pond, as well as our delicious food offerings. We also sincerely appreciate your constructive feedback regarding spa facilities, building maintenance, and the variety of our breakfast menu. Your input is very valuable for us as we continuously strive to improve our services and facilities to provide an even better experience for our guests. We look forward to welcoming you back in the near future and creating another memorable stay for you. best regards, Adyka Putri K Room Division Manager
Purbo W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The staff are very friendly and helpful, I asked for access to Lokameru and the villa staff called the security guard to take me there😍, the security guard, Mr. Agus, was also very friendly.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear Mr. Purbo W. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your positive review. We are delighted to know that you found our staff helpful and comfortable. The team's attentiveness in assisting our guests, including your inquiries regarding access to Lokameru, is part of our commitment to providing the best service. Thank you also for your special appreciation to Mr. Agus — we will convey your appreciation to him. We hope this pleasant experience will bring you back to our hotel in the future. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
A***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Exceeded expectations, very comfortable, perfect for recharging energy 🫢
Translated by Google Icon
See original
+4
2 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your brief but meaningful review. We are delighted to learn that your stay at our hotel exceeded your expectations and provided the comfort you hoped for. We are proud to be a suitable place for you to rest and recharge. We look forward to your return visit in the future. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
J***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The hotel staff was very helpful in preparing the room so that check-in didn't take long, there was a welcome drink while waiting for the room so it wasn't boring.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
06 Aug 2025
Dear Valued Guest, Warm greetings from Sunsetfalls Gardens & Resort. Thank you for taking the time to share your experience during your stay with us. We are very happy to hear that your check-in process went smoothly and that our staff provided a comfortable room. We are also pleased to know that the welcome drink we provided made your waiting time pleasant. Positive reviews like this really motivate us to continue providing the best service to all our guests. We look forward to welcoming you back again in the future. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
endah t.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
Thank you for the friendliness and care of all the staff towards us, thank you to the manager on duty, Mr. Anggoro, for taking our photo, and thank you for the morning and afternoon snacks upon check out. I really like the cookies in the room, I want to ask for more hahahahaa This is my second time here, but I'm a bit paranoid because I called reception at night." hehehe
Read More
Translated by Google Icon
See original
+3
2 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Ms. Endah T. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for choosing Sunsetfalls Gardens & Resort as your retreat again, and for your warm appreciation of our team. We are delighted to know that the friendliness of our staff, including the assistance of Mr. Anggoro, as well as the snacks and cookies in your room, made a pleasant impression on you. Regarding the late-night receptionist call, we apologize if it caused you any inconvenience. We will take this into consideration to ensure our communications are always timely and appropriate to the situation. We look forward to your next visit. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
Mazino A. Q.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
I have to come here again, the staff are very friendly, the rooms are clean, the food is delicious, it's the best
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Valued Guest, Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your positive and enthusiastic review. We are delighted to learn that you had a pleasant stay, from the friendliness of the staff, the cleanliness of the room, to the delicious food. This review is an encouragement for us to continue maintaining the quality of our services and facilities. We look forward to welcoming you back in the future. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
H***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
Overall, it's really good! Can't wait to come back!
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Valued Guest, Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your positive review. We are delighted to hear that you had a pleasant stay and look forward to welcoming you back to our hotel. See you again on your next visit! Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
Vina M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Will be back soon... Very happy to stay here 🫶🏻
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Ms. Vina M. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your positive review and for choosing to stay at our hotel. We are very happy to know that you enjoyed your stay here. We look forward to welcoming you back soon for another enjoyable stay. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
Number of reviews per page
20
40