Astoria Palawan

Superb

Outstanding

Astoria Palawan was a nice visit. Pros: pool, cafe ( wishes it opened sooner and closed a lot later), outdoors green and lush and beautiful gardens. Walk to the beach. Breakfast and dinner buffets. Entertainment . Tours. Cons: kinda smelled and was humid in the hallway but it is in a tropical paradise. Room was roomy but bed too firm. Overall a nice visit

First impressions on arrivals was great. You are greated at thr door, given a beaded necklace and some refreshments whilst you wait for check in. After check in you are given a briefing and shown to your room. My room was fantastic and above expectations. The resort was very nice with great pools to choose from. The beach however is a let down. Not very nice or scenic. We had some trouble asking for help as the staffs communication isn't thr best. I asked where's the restaurant for ala carte and I was directed by multiple staff to the dining hall for the buffet. After a wild goose chase and finally found the restaurant, it was rather disappointing. Very limited menu, just one option for starters and no desserts. The buffet would have been a better option for sure. However the staff was very eager to please and went back and forth bringing items from the buffet to meet our request which I felt bad about. The other problem was arranging transport to the airport. Since it's a private resort, you have no option but to use their shuttle. Organising it with reception was a real pain and I was sent back and fourth to different people and even outside to a corner shop for a public transport because they did not understand what I was asking. Finally checking out was also a painful experience because they only have a 2 people at the small reception desk so at 11am the reception was over crowded with new guests checking in and guest checking out and no one knew about the shuttle service

I love Astoria. It is Beautiful place, safe and quiet. Very respectful and nice staff. Clean swimming pool, clean walk ways clean rooms and bedrooms. Only think i didn't have to much fun is food. It is very different taste then my cultural taste. But I am not complain about to much. I wish there is more salt base food rather then sugar base. Also I love to see more Italian and Spain vine selection rather then nasty French vine.

B/A

Clean and well maintained.

Excellent customer service

One of the better hotels to stay at near puerto Princesa. Returned with family again after our very nice day during Christmas. This time we got to enjoy the waterpark. There were many positive positives about our stay, and I only share two concerns so that staff can make adjustments – we called for ice and additional water which never arrived and the breakfast buffet had too many flies on one of the days which was unusual for the approximately 10 days that we have stayed over the last few months

very helpful and excellent customer service

Peaceful place, amazing staff

The room was good, the check in process is lengthy, the food and drink are overpriced. The margarita didn’t taste like a margarita, neither did the martini. The water park is very primitive. Not a good value.

Free transportation both ways from the airport. Friendly staff, good food selection, pools were nice and tours from the resort were available, and enjoyable.

Fabulous experience!!!

Everybody the whole staff was Awsome the chef Rick the asst James fritsie in the front desk the pool security where great the food the seafood Buffett they went out of there way to make us happy thanks too all the tour lady’s my special friend Gilbert always taking care of me thank you too all we are from Las Vegas Nevada Spanish folks 17 days of fun there

Fat from city

I like how the staff are friendly and helpful. The room was clean and very spacious. I like how they provided rubber slippers to the guests. Food was good. Only thing is it wasn’t explained properly to me that I can check out at The Canopy if I am checking out earlier than 7 am since The Nest only opens at 7 am. Other than that everything is great.

This is a self contained resort which has absolutely everything you could need to stay there and not leave. They offer you shuttle transport to Puerto Princesa every day and provide tours to other parts of the island so you can enjoy a full experience of Palawan. The staff were exceptional catering to your every need. The spa is fantastic and a great place to unwind with a massage. I enjoyed palawan far more because of my stay at this hotel!

This is a very quiet relaxing place. It is a nature resort.

My husband and I had a great time! The place was family friendly.