Pullman ZamZam Makkah

Hotels
7.5
/10
Pleasant
1,484 reviews

What Guests Say About Their Stay

Ani Y.

10.0
/ 10
Very close to the Grand Mosque. The food court area has plenty of options. I think I'll stay here again with the kids if I perform Umrah again. Very comfortable, clean, and relaxing... :)
See original

muhamad i.

10.0
/ 10
Location inside Zamzam Tower, excellent place, near to Masjidil Haram, a lot of food stalls at the Zamzam Tower, all you need in one place.

E***i

8.8
/ 10
Stayed in room 1426 and gotta shoutout to Mrs. Shahad at the reception – she was super helpful and welcoming! And Mr. Zakir from housekeeping did an awesome job keeping everything spotless. They both were super helpful and just the sweetest. Thanks so much! 😉

Suhadi Mursid

8.5
/ 10
satisfying in five star hotel near..the haram mosque is very easy for worship
See original

sigit a.

9.7
/ 10
Very nice...near to Harom...
In the Area
See Map
Abraj Al Bait Complex, King Abdel Aziz Endowment, Mecca, Makkah, Saudi Arabia, 21955

Main Facilities

See more
24-Hour Front Desk
Parking
WiFi
Staying at Pullman ZamZam Makkah is a good choice when you are visiting Mecca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Pullman ZamZam Makkah

Abraj Al Bait Complex, King Abdel Aziz Endowment, Mecca, Makkah, Saudi Arabia, 21955
Discover More Places
Others Pullman ZamZam Makkah
Others 2 Pullman ZamZam Makkah

Discover More About Pullman ZamZam Makkah

Location


Staying at Pullman ZamZam Makkah is a good choice when you are visiting Mecca.

About Pullman ZamZam Makkah

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Get precious and unforgettable moment during your stay at Pullman ZamZam Makkah.

All facilities in Pullman ZamZam Makkah

Others Pullman ZamZam Makkah
Others

Hotel Services

  • Concierge
  • 24-hour Receptionist

Transportation

  • Parking with surcharge

Public Facilities

  • WiFi in public area

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Pullman ZamZam Makkah

Important Note

Traveloka is not responsible for providing any additional information required for the issuance of travel documents or visas (including but not limited to the hotel confirmation number (HCN)), other than the travel information stated on the e-voucher and the product information specified in the relevant Hotel’s terms and conditions.

We strongly recommend that you first confirm the applicable visa and/or entry-permit requirements with the relevant embassy or authorized visa provider prior to confirming any booking. Information displayed on the Traveloka Platform for the accommodation products is provided solely for the purpose of facilitating accommodation bookings and does not constitute advice regarding visa, immigration, or other travel document requirements. You are solely responsible for ensuring compliance with all applicable entry and visa regulations for your intended travel purposes. We shall not be liable for any consequences for the inability to utilize any accommodation products or related services arising from your failure to obtain the required visa, entry-permit, or other relevant travel authorization.

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - to 12:00
Number of floors in Pullman ZamZam Makkah
33
Another facilities in Pullman ZamZam Makkah
Concierge, 24-hour Receptionist, Parking with surcharge, WiFi in public area, ATM/Banking

Frequently asked question in Pullman ZamZam Makkah

What are available facilities at Pullman ZamZam Makkah?
There are top facilites at Pullman ZamZam Makkah such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pullman ZamZam Makkah?
The standard check-in time at Pullman ZamZam Makkah is starting from From 16:00 while the latest check-out time is at Before 12:00
What is the star rating of Pullman ZamZam Makkah?
Pullman ZamZam Makkah is a 5.0-star hotel.
How many floors does Pullman ZamZam Makkah have?
Pullman ZamZam Makkah has 33 floors.
Does Pullman ZamZam Makkah provide parking?
Yes, Pullman ZamZam Makkah provides parking. Please confirm details directly with the hotel.
See All

More Reviews from Other Guests in Pullman ZamZam Makkah

Overall Ratings & Reviews Pullman ZamZam Makkah

Traveloka (483)
Other sources (1,001)
7.0
Pleasant
From 1,001 reviews
Cleanliness

7.0

Room Comfort

7.0

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pullman ZamZam Makkah

Number of reviews per page
20
40
Top reviews
Abdullah Ayyub
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing
Muhammad
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s good hotel to stay
Rashida Nigar
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Extremely dirty and outdated with bad crowds. Hotel needs a complete Reno job
Shamim
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very good front desk staff and house keeping.
Mohammed Asim
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Awesome stay overall!
NOSHIN
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Sumon
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Gr
Hana
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms was excellent and staff was good
Abid
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Every thing very very good. 4 minutes to kharam.
Mirza
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Cleaning staff was good. But initially room was not prepare for 4 person. They accommodate 4 person in 2 person room
Thasawar
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room is advertised as haram view, there was no view . When we raised this they said they only have partial Kaaba view. The room we stayed in initially had damp smell init and the state of the room was not 5star. They then changed the room to a better one. Iv stated here before and it will be last this year.
Eleman
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

For a 5 star hotel the rooms are very outdated. Rooms Need full modernisation to bring it in line with other 5 star hotels. Repetitive food for dinner. Excellent location for the Haram. Excellent housekeeping staff and restaurant staff always willing to help.
Arshad
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff and clean room
Abu Taher
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room I booked it was for 2 adults and 3 children’s. But they did provide me only 2 single beds! It was really hard for me to seeing this after 5 hours journey from Madinah . I spoke to customer service and they told me to the reception desk and asking me if I pay 200 Saudia Rial they can get me another single bed which Still not enough for 5 of us. They should’ve given any option to booking this accommodation for among of us. I didn’t have any option left , so I paid 200 rial per night. But was not enough for me, there was more surprises were waiting for me , the bathroom sink was stuck, the bathtub fochet was terrible. When I was trying to do Odhu the head shower went on and made full wet .same thing happened with my wife and doughter . I complained to customer service , they sent the maintenance guy but he fixed only hand wash sink . I was facing all these until I left the hotel. I won’t book this hotel again.
Read More
xuhaib
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Check in was late at 3:pm due to room was not ready. Room 2921 condition was ordinary as same as 2 star hotel. Amenities was missing, upon request and called 3 times they provided. The person who provide these amenities was disturbed in his life and give angry looks to customers. The charges of stay is not match with service they provided Breakfast was good. .
Read More
Djouhar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel
ahsan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Needs renovation
Nimer
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great view and distance fro al Haram. Elevator are very crowded and you need to wait long time to get one as the hotel is part of crowded complex with 8 other hotels and shopping mall
Waqar
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Most of the staff was very accommodating however one room service
Farrukh
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The bathroom gutter smell was too much.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Pullman ZamZam Makkah

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Pullman ZamZam Makkah

Traveloka (483)
Other sources (1,001)
7.0
Pleasant
From 1,001 reviews
Cleanliness

7.0

Room Comfort

7.0

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pullman ZamZam Makkah

Number of reviews per page
20
40
Top reviews
Abdullah Ayyub
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing
Muhammad
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s good hotel to stay
Rashida Nigar
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Extremely dirty and outdated with bad crowds. Hotel needs a complete Reno job
Shamim
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very good front desk staff and house keeping.
Mohammed Asim
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Awesome stay overall!
NOSHIN
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Sumon
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Gr
Hana
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms was excellent and staff was good
Abid
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Every thing very very good. 4 minutes to kharam.
Mirza
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Cleaning staff was good. But initially room was not prepare for 4 person. They accommodate 4 person in 2 person room
Thasawar
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room is advertised as haram view, there was no view . When we raised this they said they only have partial Kaaba view. The room we stayed in initially had damp smell init and the state of the room was not 5star. They then changed the room to a better one. Iv stated here before and it will be last this year.
Eleman
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

For a 5 star hotel the rooms are very outdated. Rooms Need full modernisation to bring it in line with other 5 star hotels. Repetitive food for dinner. Excellent location for the Haram. Excellent housekeeping staff and restaurant staff always willing to help.
Arshad
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff and clean room
Abu Taher
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room I booked it was for 2 adults and 3 children’s. But they did provide me only 2 single beds! It was really hard for me to seeing this after 5 hours journey from Madinah . I spoke to customer service and they told me to the reception desk and asking me if I pay 200 Saudia Rial they can get me another single bed which Still not enough for 5 of us. They should’ve given any option to booking this accommodation for among of us. I didn’t have any option left , so I paid 200 rial per night. But was not enough for me, there was more surprises were waiting for me , the bathroom sink was stuck, the bathtub fochet was terrible. When I was trying to do Odhu the head shower went on and made full wet .same thing happened with my wife and doughter . I complained to customer service , they sent the maintenance guy but he fixed only hand wash sink . I was facing all these until I left the hotel. I won’t book this hotel again.
Read More
xuhaib
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Check in was late at 3:pm due to room was not ready. Room 2921 condition was ordinary as same as 2 star hotel. Amenities was missing, upon request and called 3 times they provided. The person who provide these amenities was disturbed in his life and give angry looks to customers. The charges of stay is not match with service they provided Breakfast was good. .
Read More
Djouhar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel
ahsan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Needs renovation
Nimer
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great view and distance fro al Haram. Elevator are very crowded and you need to wait long time to get one as the hotel is part of crowded complex with 8 other hotels and shopping mall
Waqar
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Most of the staff was very accommodating however one room service
Farrukh
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The bathroom gutter smell was too much.
Number of reviews per page
20
40