What do past guests say about Pullman ZamZam Makkah?

Pullman ZamZam Makkah is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Pullman ZamZam Makkah

Name: Pullman ZamZam Makkah
Address: Abraj Al Bait Complex, King Abdel Aziz Endowment, Mecca, Makkah, Saudi Arabia, 21955, Abraj Al Bait Complex, Makkah, 21955, Saudi Arabia
Rating: 7.7

Hotels

7.7

/10

Pleasant

1,491 reviews

What Guests Say About Their Stay

Ani Y.

10.0

/ 10

Very close to the Grand Mosque. The food court area has plenty of options. I think I'll stay here again with the kids if I perform Umrah again. Very comfortable, clean, and relaxing... :)

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muhamad i.

10.0

/ 10

Location inside Zamzam Tower, excellent place, near to Masjidil Haram, a lot of food stalls at the Zamzam Tower, all you need in one place.

E***i

8.8

/ 10

Stayed in room 1426 and gotta shoutout to Mrs. Shahad at the reception – she was super helpful and welcoming! And Mr. Zakir from housekeeping did an awesome job keeping everything spotless. They both were super helpful and just the sweetest. Thanks so much! 😉

Suhadi Mursid

8.5

/ 10

satisfying in five star hotel near..the haram mosque is very easy for worship

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sigit a.

9.7

/ 10

Very nice...near to Harom...

In the Area

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Abraj Al Bait Complex, King Abdel Aziz Endowment, Mecca, Makkah, Saudi Arabia, 21955

Main Facilities

24-Hour Front Desk

Parking

WiFi

Staying at Pullman ZamZam Makkah is a good choice when you are visiting Mecca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Pullman ZamZam Makkah

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What's around Pullman ZamZam Makkah

Abraj Al Bait Complex, King Abdel Aziz Endowment, Mecca, Makkah, Saudi Arabia, 21955

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Discover More About Pullman ZamZam Makkah

Location

Staying at Pullman ZamZam Makkah is a good choice when you are visiting Mecca.

About Pullman ZamZam Makkah

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Get precious and unforgettable moment during your stay at Pullman ZamZam Makkah.

All facilities in Pullman ZamZam Makkah

Others

Hotel Services

Concierge
24-hour Receptionist

Transportation

Parking with surcharge

Public Facilities

WiFi in public area

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Pullman ZamZam Makkah

Important Note

Traveloka is not responsible for providing any additional information required for the issuance of travel documents or visas (including but not limited to the hotel confirmation number (HCN)), other than the travel information stated on the e-voucher and the product information specified in the relevant Hotel’s terms and conditions.

We strongly recommend that you first confirm the applicable visa and/or entry-permit requirements with the relevant embassy or authorized visa provider prior to confirming any booking. Information displayed on the Traveloka Platform for the accommodation products is provided solely for the purpose of facilitating accommodation bookings and does not constitute advice regarding visa, immigration, or other travel document requirements. You are solely responsible for ensuring compliance with all applicable entry and visa regulations for your intended travel purposes. We shall not be liable for any consequences for the inability to utilize any accommodation products or related services arising from your failure to obtain the required visa, entry-permit, or other relevant travel authorization.

Check-in/Check-out Time

Check-in:

From 16:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 16:00 - to 12:00
Number of floors in Pullman ZamZam Makkah	33
Another facilities in Pullman ZamZam Makkah	Concierge, 24-hour Receptionist, Parking with surcharge, WiFi in public area, ATM/Banking

Frequently asked question in Pullman ZamZam Makkah

What are available facilities at Pullman ZamZam Makkah?

There are top facilites at Pullman ZamZam Makkah such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Pullman ZamZam Makkah?

The standard check-in time at Pullman ZamZam Makkah is starting from From 16:00 while the latest check-out time is at Before 12:00

What is the star rating of Pullman ZamZam Makkah?

Pullman ZamZam Makkah is a 4.0-star hotel.

How many floors does Pullman ZamZam Makkah have?

Pullman ZamZam Makkah has 33 floors.

Does Pullman ZamZam Makkah provide parking?

Yes, Pullman ZamZam Makkah provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Pullman ZamZam Makkah

Overall Ratings & Reviews Pullman ZamZam Makkah

Traveloka (490)

Other sources (1,001)

7.2

Pleasant

From 1,001 reviews

Cleanliness

7.4

Room Comfort

7.2

Service and Facilites

7.4

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Traveler Reviews Pullman ZamZam Makkah

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Top reviews

Kamal

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

In my personal view the only good thing about this hotel is the location, this hotel is clearly dated and has not been fully upgraded over time. check-in could have been better, as I have now found out the hotel has charged me twice and currently having to dispute to get a refund. the hotel washrooms are not well maintained and during my stay the main ones in the lobby were out of action. it is a challenge to get in and out the hotel to Al Haram due to the numbers of people in the shopping centre also using the hotel. in my view the quality of the hotel, the service and stay was a 3 star experience to me, I did not feel anything special or staff going above and beyond to provided satisfaction to its guests.

Omar

Friends and Family Family

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Wonderful hotel. Excellent location.

Samia

with Children

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

I’m really disappointed at the hotel because they throw my husband in the street with the homeless because my husband came down to the reception is sick FTD dementia and he doesn’t talk instead they keep him and verify his identity and keep him in a safe area they throw him out so their hotel looks good my husband was lost for 5 hours and they refused to call 911 they told me you call but when I did they told me I have to call from a local number so any way because of that my husband was sick because he was in the street under the bridge very dusty and dirty by the Trust I have to take him to the doctor he has bronchitis it tern in to asthma so I rely had hard time by my salve and my twin boys in place where I don’t know no one I almost had a heart attack my salve because it was to much so really want you as a third party I trusted you you have to fight for my right

Mouktar

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Shops on different floors

talha

Friends and Family Family

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Professional, pleasant and accommodating staff and great service

Fawziah

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Excellent view and very nice

Kazi

Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff clean

ISIAQ

Friends and Family Family

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

The hotel nailed it this ramadhan. Whoever suggested to start sahoor at 11pm was a genius move. It created a lot of ease and I would definitely definitely stay here again. Also to mention Shahad at the reception. She was the exact opposite of a grumpy manager I initially met. Very welcoming and bright, she is a symbol of what the hotel stands for. The room was comforting and I can't complain about my experience. More than expected.

Marine

Leisure Family

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Good

Fakhrul

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Good

Abdul malik

with Partner

6.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

The front staff was not helpful at all. They keep saying check in at 4pm even though yours indicates 2pm. We had to approach the DM Mr Badr and Mr Mustafa for help who got us checked in within 20mins. Thankful for their help and they should be appreciated for their service

Muhammad

Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Really Good prayer Hall, just needs a bathroom or atleast Wudu Area

Mohamed

Business and Leisure

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

good

Raj khan

6.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

staff lacks communication, room for the price was average in cleanliness

Aayesha

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Everything was perfect

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Yes

Khader

Leisure Family

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Everything is good

REZAUL

Friends and Family Family

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

clean room. friendly staff.

Abdullah Ayyub

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Amazing

Muhammad

Leisure Family

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

It’s good hotel to stay

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.