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Crowne Plaza Niagara Falls NY Riverside by IHG

Hotels
7.2
/10
Pleasant
965 reviews

What Guests Say About Their Stay

kaylin
10.0
/ 10
The property was beautiful next to the river. My family and i enjoyed the pool. We also appreciated the help and friendliness of the staff
Darnell
10.0
/ 10
The weather was great! Hotel was clean! The workers were very friendly! Not far from niagra!
Todd
10.0
/ 10
Nice hotel in the river with great views and atmosphere. Clean and I would stay there again
In the Area
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7001 Buffalo Avenue, New York State, United States, 14304

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Crowne Plaza Niagara Falls NY Riverside by IHG is a hotel in a good neighborhood, which is located at New York State. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Crowne Plaza Niagara Falls NY Riverside by IHG

7001 Buffalo Avenue, New York State, United States, 14304
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Discover More About Crowne Plaza Niagara Falls NY Riverside by IHG

Location


Crowne Plaza Niagara Falls NY Riverside by IHG is a hotel in a good neighborhood, which is located at New York State.

About Crowne Plaza Niagara Falls NY Riverside by IHG

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Crowne Plaza Niagara Falls NY Riverside by IHG exclusively for you.

With all facilities offered, Crowne Plaza Niagara Falls NY Riverside by IHG is the right place to stay.

All facilities in Crowne Plaza Niagara Falls NY Riverside by IHG

Others Crowne Plaza Niagara Falls NY Riverside by IHG
Others

Hotel Services

  • Laundry service
  • Tours
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Business Facilities

  • Meeting facilities
  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms
  • Computer station

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Parking (surcharge)
  • Fireplace in lobby
  • Banquet

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • Grocery
  • ATM/Banking

Things to Do

  • Indoor pool

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Crowne Plaza Niagara Falls NY Riverside by IHG

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately USD 9 to 18 per person
  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 9 percent destination fee will be charged

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Crowne Plaza Niagara Falls NY Riverside by IHG
141
Number of floors in Crowne Plaza Niagara Falls NY Riverside by IHG
8
Another facilities in Crowne Plaza Niagara Falls NY Riverside by IHG
Laundry service, Tours, Newspaper in lobby, Luggage storage, Express check-out

Frequently asked question in Crowne Plaza Niagara Falls NY Riverside by IHG

What are available facilities at Crowne Plaza Niagara Falls NY Riverside by IHG?
There are top facilites at Crowne Plaza Niagara Falls NY Riverside by IHG such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Crowne Plaza Niagara Falls NY Riverside by IHG?
The standard check-in time at Crowne Plaza Niagara Falls NY Riverside by IHG is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Crowne Plaza Niagara Falls NY Riverside by IHG provide breakfast?
Yes, Crowne Plaza Niagara Falls NY Riverside by IHG provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Crowne Plaza Niagara Falls NY Riverside by IHG?
Crowne Plaza Niagara Falls NY Riverside by IHG is a 3.5-star hotel.
How many floors does Crowne Plaza Niagara Falls NY Riverside by IHG have?
Crowne Plaza Niagara Falls NY Riverside by IHG has 8 floors.
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More Reviews from Other Guests in Crowne Plaza Niagara Falls NY Riverside by IHG

7.2
Pleasant
From 965 reviews
Cleanliness

7.4

Room Comfort

7.4

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Crowne Plaza Niagara Falls NY Riverside by IHG

Number of reviews per page
20
40
Top reviews
Susan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Right along the river, and had bar and grill right in hotel
Seka
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The pool was great! And the location is 100% what we were looking for.
Romel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The thing that stood out was the size of the room. It felt very cramped for a family of 4.
Sully
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was a great spot for a last minute reservation
Robert
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Enjoyable stay. Staff was extremely courteous and accommodating.
Dan
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was great
kaylin
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property was beautiful next to the river. My family and i enjoyed the pool. We also appreciated the help and friendliness of the staff
omar
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very nice place
Mary Jane
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

BEDS WERE UNCOMFORTABLE
Linda
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff were very friendly and customer oriented. They are dog friendly but we weren't able to take our dog to the lower deck outside. I suggest that they keep the upper deck pet free and the lower deck pet friendly.
SUBHASHBHAI
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice hotel
Darnell
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The weather was great! Hotel was clean! The workers were very friendly! Not far from niagra!
russell
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

One elevator and the matress was sunken in. Had to sleep on the floor. Rough place to stay.
Todd
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice hotel in the river with great views and atmosphere. Clean and I would stay there again
laura
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent stay, everything very good
Brian
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Our room and view were as described at time of booking. Room and hotel were clean which is always a plus. Location of the hotel is great between Buffalo and Niagara. Building only had one small elevator which I really think they should have disclosed at the time of booking. Especial when we booked a premium room. Time waiting for the elevator around check out was extreme and frustrating many guest.
Read More
Karen
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Stay was very nice. However surprise $100 at check in was unnecessary! And told at check in that it comes off your bill only to find out at check out it takes easily 3-5 business days to see in your account. Very deceptive Crown Plaza IHG! What’s the point ?
Matthew
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This hotel was like Crown Plaza’s forgotten step-child. There was hair on the bathroom floor when we checked in, stains on the window shades, and an overall musty smell coming from the rug in the bedroom. The shower pressure stung. There were patches on the walls near the top of the windows, clearly fixed in a shotty, quick way rather than the right way. So disappointing. This hotel is also not for people who are hoping to walk to Niagara Falls spots- only drivable. Not in the best area either. The only plus to this hotel was the friendly staff at the front desk. For the price I would have expected more. To the Crown Plaza corporate office: put more of an effort in this hotel, it needs a complete overhaul.
Read More
Kinjee
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very bad experience 😢
Phil
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The hotel was clean, the view was great. The restaurant had great food and LIVE MUSIC! The mattress was a bit old and springy, but far from the worst. And one of the elevators was out of service which made going up and down to the 6th floor take a while. Short drive to the Maid of the Mist. Overall great stay.
Number of reviews per page
20
40

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Others 4 Crowne Plaza Niagara Falls NY Riverside by IHG

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.2
Pleasant
From 965 reviews
Cleanliness

7.4

Room Comfort

7.4

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crowne Plaza Niagara Falls NY Riverside by IHG

Number of reviews per page
20
40
Top reviews
Susan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Right along the river, and had bar and grill right in hotel
Seka
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The pool was great! And the location is 100% what we were looking for.
Romel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The thing that stood out was the size of the room. It felt very cramped for a family of 4.
Sully
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was a great spot for a last minute reservation
Robert
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Enjoyable stay. Staff was extremely courteous and accommodating.
Dan
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was great
kaylin
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property was beautiful next to the river. My family and i enjoyed the pool. We also appreciated the help and friendliness of the staff
omar
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very nice place
Mary Jane
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

BEDS WERE UNCOMFORTABLE
Linda
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff were very friendly and customer oriented. They are dog friendly but we weren't able to take our dog to the lower deck outside. I suggest that they keep the upper deck pet free and the lower deck pet friendly.
SUBHASHBHAI
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice hotel
Darnell
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The weather was great! Hotel was clean! The workers were very friendly! Not far from niagra!
russell
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

One elevator and the matress was sunken in. Had to sleep on the floor. Rough place to stay.
Todd
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice hotel in the river with great views and atmosphere. Clean and I would stay there again
laura
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent stay, everything very good
Brian
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Our room and view were as described at time of booking. Room and hotel were clean which is always a plus. Location of the hotel is great between Buffalo and Niagara. Building only had one small elevator which I really think they should have disclosed at the time of booking. Especial when we booked a premium room. Time waiting for the elevator around check out was extreme and frustrating many guest.
Read More
Karen
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Stay was very nice. However surprise $100 at check in was unnecessary! And told at check in that it comes off your bill only to find out at check out it takes easily 3-5 business days to see in your account. Very deceptive Crown Plaza IHG! What’s the point ?
Matthew
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This hotel was like Crown Plaza’s forgotten step-child. There was hair on the bathroom floor when we checked in, stains on the window shades, and an overall musty smell coming from the rug in the bedroom. The shower pressure stung. There were patches on the walls near the top of the windows, clearly fixed in a shotty, quick way rather than the right way. So disappointing. This hotel is also not for people who are hoping to walk to Niagara Falls spots- only drivable. Not in the best area either. The only plus to this hotel was the friendly staff at the front desk. For the price I would have expected more. To the Crown Plaza corporate office: put more of an effort in this hotel, it needs a complete overhaul.
Read More
Kinjee
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very bad experience 😢
Phil
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The hotel was clean, the view was great. The restaurant had great food and LIVE MUSIC! The mattress was a bit old and springy, but far from the worst. And one of the elevators was out of service which made going up and down to the 6th floor take a while. Short drive to the Maid of the Mist. Overall great stay.
Number of reviews per page
20
40