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Au Lac Charner Hotel
Hotels
8.7
/10
Very Good
993 reviews
What Guests Say About Their Stay
y***i
9.1
/ 10
The access is very good.
The staff are friendly.
The afternoon tea is a bit boring, but the breakfast is delicious.
The room facilities are old, but they are clean and tidy.
They even have a washlet.
The shared spaces, such as the pool and gym, are also nice.
This hotel is great value for money.
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Le Thu H.
10.0
/ 10
Too wonderful, the hotel has a luxurious tea party, delicious cakes. Nice view swimming pool, friendly staff, will come back.
See original
Nguyen H. P. N.
9.4
/ 10
Staff is ok, service is good. Comfortable bedroom, great bathroom. Everything is fine. The swimming pool is ok. View bitexco very well.
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trang t.
8.5
/ 10
Central location 10 points, all around delicious food. The pool area on the 10th floor has a lovely view. Beautiful rooms, delicious breakfast, 9.5 points
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Hoa N.
9.7
/ 10
Room is neat, decorated and colors are cute, swimming pool is small and pretty. Breakfast is not much food but it is okay. Only one minus point is that the lobby is too hot, I don't know whether to cut costs and turn off the air-conditioner, the furniture is no longer as new as in the picture.
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In the Area
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87-89-91 Ho Tung Mau, Ben Nghe ward, District 1, Ho Chi Minh City, Vietnam, 710137
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
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Available Room Types in Au Lac Charner Hotel
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What's around Au Lac Charner Hotel
87-89-91 Ho Tung Mau, Ben Nghe ward, District 1, Ho Chi Minh City, Vietnam, 710137
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Discover More About Au Lac Charner Hotel
Location
Au Lac Charner Hotel is a hotel in a good neighborhood, which is located at Bến Nghé.
About Au Lac Charner Hotel
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Au Lac Charner Hotel.
Are you a shopaholic? Staying at Au Lac Charner Hotel will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, Au Lac Charner Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Au Lac Charner Hotel, a wonderful accommodation for your family holiday.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Au Lac Charner Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Au Lac Charner Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Au Lac Charner Hotel.
All facilities in Au Lac Charner Hotel
Bar, Cafe and Lounge
Swimming Pool
Common Space
Lobby
Exterior
Hotel Services
- Concierge
- Money changer
- Doorman
- Front desk
- 24-hour Receptionist
- Laundry service
- Luggage storage
- Tours
In-room Facilities
- Bathrobe
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
General
- AC
- Family room
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
Food and Drinks
- Restaurant with AC
- Breakfast
- Continental breakfast
- Hot breakfast
Public Facilities
- Elevator
- Restaurant
- Safety deposit box
- WiFi in public area
Things to Do
- Fitness center
- Outdoor pool
- Pool sun loungers
Nearby Facilities
- ATM/Banking
- Shops
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in Au Lac Charner Hotel
Important Note
Document Policy
Upon check-in, you are required to bring Marriage Certificate. Please bring the required documents in hard copy.
Upon check-in, you are required to bring Marriage Certificate. Please bring the required documents in hard copy.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
All children are welcome.
One child from 6 till under 12 years will be charged VND141,000/night when using existing bed.
All children under 6 years stay free of charge.
All children under 12 years will be charged VND 350,000/night for extra bed.
Any additional older children or adults will be charged VND 350,000/night for extra bed.
The maximum number of extra bed in a room is 1.
Please note that all the additional cost is inclusive tax and commission.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Au Lac Charner Hotel | 91 |
Number of floors in Au Lac Charner Hotel | 9 |
Another facilities in Au Lac Charner Hotel | Concierge, Money changer, Doorman, Front desk, 24-hour Receptionist |
Frequently asked question in Au Lac Charner Hotel
What are available facilities at Au Lac Charner Hotel?
There are top facilites at Au Lac Charner Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Au Lac Charner Hotel?
The standard check-in time at Au Lac Charner Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Au Lac Charner Hotel provide breakfast?
Yes, Au Lac Charner Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Au Lac Charner Hotel?
Au Lac Charner Hotel is a 4.0-star hotel.
How many floors does Au Lac Charner Hotel have?
Au Lac Charner Hotel has 9 floors.
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More Reviews from Other Guests in Au Lac Charner Hotel
Overall Ratings & Reviews Au Lac Charner Hotel
Traveloka (93)
Other sources (900)
8.8
Very Good
From 900 reviews
Cleanliness
9.0
Room Comfort
8.8
Service and Facilites
9.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Au Lac Charner Hotel
Number of reviews per page
20
40
Top reviews
Jessica
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
A lovely boutique hotel in the heart of Ho Chi Minh. Staff were very helpful and polite. Overall we had a great stay but a couple of things could be improved. The bathroom was a bit dated and our shower was partly broken and the taps could do with a descale. The pool was often very busy with limited loungers. I would have preferred more options for breakfast and a proper coffee machine. Other than that it was conveniently located to all the attractions and the beds were very comfy
Read More
Daniela
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This hotel was in a great area full of restaurants and night life. It was clean and the staff were friendly. The pool area was brilliant & afternoon tea was a lovely bonus! Our room ( junior suite) was spacious & had a bath ( with a retractable shower head in it) so if you cannot step into a bath, make sure you book a room type where there is a shower.
I would stay here again!
Read More
Jo
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Lovely place, quite central for our needs. There was a damp smell in the room though, and the noise from other rooms using the bath was quite loud. Staff were lovely and incredibly helpful.
Alyson
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Our stay was totally unexpected in a tood way.. The staff were amazing, so helpful and polite, nothing was too much trouble.. Our room had a balcony shower which i was concerned about, then realised it's totally private and went with it. The pool is the perfect temperature too. Breakfast was good.. heaps of options, well presented and tasty. Definitely would stay here again.
Read More
Tony
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The facilities are kept clean and running smooth with actual care. The service is outstanding. Those looking to stay in District 1 for a reasonable price will not be disappointed in this hotel. Check in is smooth and the staff go above and beyond to accommodate your stay. A delicious breakfast buffet is probided every morning with several options. Catering is easy and the food and drinks are great, though most will want to take advantage of what the surrounding district has to offer.
You're a ten minute walk to the mall and several other shops and restaurants. There's always a Grab vehicle or two ready to take you further if needed.
People complain the beds are stiffer in VN, but the beds here were closer to western style in my opinion. The bathroom has modern equipment and the amenities cover the needs of most if not all visitors. The TV is up to date with capabilities for whatever streaming service you might be using. The lighting is more than adequate. Laundry service was prompt and the clothes came back perfect.
The rooftop pool gets busy, and people feel entitled to reserve the spaces, so I would skip this unless you need to take a lazy day and plan to get in very early. The sauna, located on the same roof, is a more personal size, though recommended as I never had any issues of availability.
Altogether you get the complete package of an easy, yet fulfilling stay with a hotel that aims to take care of you.
Read More
Aneil
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
I do not understand how this hotel has a 9.0 rating. The hotel does not look as good as the pictures. On arrival 3am yes it was late, I arrived to see the receptionist sleeping on the sofa! This continue every night of my stay which I found really unprofessional. The room is very wooden looking not a cosy feel like you would expect from a hotel. The staff never say hello to you or very rarely do they even acknowledge you. I was really surprised as I had high hopes for this hotel from the look and review. Room service also finished at 8.45pm which is far too early if you want to enjoy room service. This really affected my thoughts of Ho Chi Minh as I loved Hanoi. Honestly find another hotel as you won’t have a good experience here. Finally if you’re looking forward to the ‘Afternoon tea’ don’t bother I kid you not I went 2-3 times, it’s a few plates on a table in the middle of the room with a few small muffins/ cakes and most of the plates are always empty even if you go early. I felt embarrassed for the hotel. Massive let down in every way possible. AVOID
Read More
Fidelma
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great welcome, large room. Lovely breakfast and pleasant pool area with great views. Very central.
Marcus
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very good service,
Very nice pool on top floor with view
Scott
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Very good overall 3-night stay but let unfortunately let down right at the end.
Staff were friendly and breakfast had a wide selection and available up to 10am which was good.
Pool was good size for the hotel size and also had a small gym.
The afternoon tea and sweets (cakes) was a nice offering but we only visited it once on arrival (4pm ish) and it was finishing soon so the selection was limited.
The afternoon tea started at 2:30pm and our taxi driver was arriving at that time.
Asked if we could have some deserts and was told no.
The table and food was all ready - but was told we could sit at the table looking at the food but can’t touch it for 15 minutes.
Appreciate it didn’t start 2:30pm but the staff was just standing around as the tables and food was all ready.
Disa
Read More
Peter
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great location. Loved that it included breakfast and afternoon pool. Kids had great time at pool
vincent
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
very friendly & helpful staff: close to everything.
Room was great. Service was great.
Carley
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great, centrally located, boutique hotel. Not only is breakfast included but afternoon tea as well!
The only thing is that the bathrooms aren't very well designed. The shower head sprays all over the toilet which is situated right next to the large, spa bath. But, they do the job! Amazing pool area!
Barry
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The hotel suite was a bit cluttered but was very tastefully done. Service and friendliness of staff fabulous. Will stay here again.
Erika
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Such kind of stuff, and a beautiful Hotel! Good breakfast and high tea. Location ideal
Rina
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The afternoon tea and roses were a nice touch. Much appreciated. I wished the hotel offered more non pork options. The hotel upgraded my room but there was electrical work happening on the hallway during my stay. But all in all a perfect place to stay. Great location, walkable to many nice shoppings and restaurants, hang out spots, and museums.
Read More
David
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
loved the suite. Very comfortable. Spotless cleaning service. Breakfast was for champions. Something for everyone. Eggs cooked to order. Staff could've have been more helpful. Would certainly stay again.
James
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Perfect
Matthew
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
The hotel is wonderful - breakfast was brilliant, rooms are compact but very comfortable. The staff were all exceptionally helpful and went out of their way to make sure we enjoyed ourselves.
Phill
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Just brilliant. Highly recommend
Alex E
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
This is a lovely boutique hotel close to many shops and restaurants. The room is very nicely appointed with a very comfortable bed. The rooftop pool is good for doing laps in the morning. Buffet breakfast is decent and tasty. Complimentary afternoon tea on the 10th floor is really a very nice touch. All the staff are really friendly and helpful. I would recommend this hotel if you're visiting HCMC.
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Au Lac Charner Hotel
Traveloka (93)
Other sources (900)
8.8
Very Good
From 900 reviews
Cleanliness
9.0
Room Comfort
8.8
Service and Facilites
9.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Au Lac Charner Hotel
Number of reviews per page
20
40
Top reviews
Jessica
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
A lovely boutique hotel in the heart of Ho Chi Minh. Staff were very helpful and polite. Overall we had a great stay but a couple of things could be improved. The bathroom was a bit dated and our shower was partly broken and the taps could do with a descale. The pool was often very busy with limited loungers. I would have preferred more options for breakfast and a proper coffee machine. Other than that it was conveniently located to all the attractions and the beds were very comfy
Read More
Daniela
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This hotel was in a great area full of restaurants and night life. It was clean and the staff were friendly. The pool area was brilliant & afternoon tea was a lovely bonus! Our room ( junior suite) was spacious & had a bath ( with a retractable shower head in it) so if you cannot step into a bath, make sure you book a room type where there is a shower.
I would stay here again!
Read More
Jo
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Lovely place, quite central for our needs. There was a damp smell in the room though, and the noise from other rooms using the bath was quite loud. Staff were lovely and incredibly helpful.
Alyson
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Our stay was totally unexpected in a tood way.. The staff were amazing, so helpful and polite, nothing was too much trouble.. Our room had a balcony shower which i was concerned about, then realised it's totally private and went with it. The pool is the perfect temperature too. Breakfast was good.. heaps of options, well presented and tasty. Definitely would stay here again.
Read More
Tony
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The facilities are kept clean and running smooth with actual care. The service is outstanding. Those looking to stay in District 1 for a reasonable price will not be disappointed in this hotel. Check in is smooth and the staff go above and beyond to accommodate your stay. A delicious breakfast buffet is probided every morning with several options. Catering is easy and the food and drinks are great, though most will want to take advantage of what the surrounding district has to offer.
You're a ten minute walk to the mall and several other shops and restaurants. There's always a Grab vehicle or two ready to take you further if needed.
People complain the beds are stiffer in VN, but the beds here were closer to western style in my opinion. The bathroom has modern equipment and the amenities cover the needs of most if not all visitors. The TV is up to date with capabilities for whatever streaming service you might be using. The lighting is more than adequate. Laundry service was prompt and the clothes came back perfect.
The rooftop pool gets busy, and people feel entitled to reserve the spaces, so I would skip this unless you need to take a lazy day and plan to get in very early. The sauna, located on the same roof, is a more personal size, though recommended as I never had any issues of availability.
Altogether you get the complete package of an easy, yet fulfilling stay with a hotel that aims to take care of you.
Read More
Aneil
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
I do not understand how this hotel has a 9.0 rating. The hotel does not look as good as the pictures. On arrival 3am yes it was late, I arrived to see the receptionist sleeping on the sofa! This continue every night of my stay which I found really unprofessional. The room is very wooden looking not a cosy feel like you would expect from a hotel. The staff never say hello to you or very rarely do they even acknowledge you. I was really surprised as I had high hopes for this hotel from the look and review. Room service also finished at 8.45pm which is far too early if you want to enjoy room service. This really affected my thoughts of Ho Chi Minh as I loved Hanoi. Honestly find another hotel as you won’t have a good experience here. Finally if you’re looking forward to the ‘Afternoon tea’ don’t bother I kid you not I went 2-3 times, it’s a few plates on a table in the middle of the room with a few small muffins/ cakes and most of the plates are always empty even if you go early. I felt embarrassed for the hotel. Massive let down in every way possible. AVOID
Read More
Fidelma
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great welcome, large room. Lovely breakfast and pleasant pool area with great views. Very central.
Marcus
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very good service,
Very nice pool on top floor with view
Scott
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Very good overall 3-night stay but let unfortunately let down right at the end.
Staff were friendly and breakfast had a wide selection and available up to 10am which was good.
Pool was good size for the hotel size and also had a small gym.
The afternoon tea and sweets (cakes) was a nice offering but we only visited it once on arrival (4pm ish) and it was finishing soon so the selection was limited.
The afternoon tea started at 2:30pm and our taxi driver was arriving at that time.
Asked if we could have some deserts and was told no.
The table and food was all ready - but was told we could sit at the table looking at the food but can’t touch it for 15 minutes.
Appreciate it didn’t start 2:30pm but the staff was just standing around as the tables and food was all ready.
Disa
Read More
Peter
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great location. Loved that it included breakfast and afternoon pool. Kids had great time at pool
vincent
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
very friendly & helpful staff: close to everything.
Room was great. Service was great.
Carley
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great, centrally located, boutique hotel. Not only is breakfast included but afternoon tea as well!
The only thing is that the bathrooms aren't very well designed. The shower head sprays all over the toilet which is situated right next to the large, spa bath. But, they do the job! Amazing pool area!
Barry
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The hotel suite was a bit cluttered but was very tastefully done. Service and friendliness of staff fabulous. Will stay here again.
Erika
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Such kind of stuff, and a beautiful Hotel! Good breakfast and high tea. Location ideal
Rina
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The afternoon tea and roses were a nice touch. Much appreciated. I wished the hotel offered more non pork options. The hotel upgraded my room but there was electrical work happening on the hallway during my stay. But all in all a perfect place to stay. Great location, walkable to many nice shoppings and restaurants, hang out spots, and museums.
Read More
David
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
loved the suite. Very comfortable. Spotless cleaning service. Breakfast was for champions. Something for everyone. Eggs cooked to order. Staff could've have been more helpful. Would certainly stay again.
James
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Perfect
Matthew
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
The hotel is wonderful - breakfast was brilliant, rooms are compact but very comfortable. The staff were all exceptionally helpful and went out of their way to make sure we enjoyed ourselves.
Phill
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Just brilliant. Highly recommend
Alex E
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
This is a lovely boutique hotel close to many shops and restaurants. The room is very nicely appointed with a very comfortable bed. The rooftop pool is good for doing laps in the morning. Buffet breakfast is decent and tasty. Complimentary afternoon tea on the 10th floor is really a very nice touch. All the staff are really friendly and helpful. I would recommend this hotel if you're visiting HCMC.
Read More
Number of reviews per page
20
40