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Ciao Saigon Hotel & Spa
Hotels
8.1
/10
Very Good
534 reviews
What Guests Say About Their Stay
Huynh T. K.
9.7
/ 10
Sock location near the airport. Convenient for entering the airport to fly. Good service
See original
Eny
9.7
/ 10
The location is very close to the airport, amenities, cleanliness and nice service
See original
Cuong Cuong
8.5
/ 10
Great hotel, location near airport, I enjoyed
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Le Ngoc Y. T.
9.4
/ 10
Rooms clean, comfortable, staff good service.
See original
Hong Phu
10.0
/ 10
Staff very attentive, hotel very good.
See original
In the Area
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1 Dong Da, Ward 2, Tan Binh District, Ho Chi Minh City, Vietnam, 700000
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Ciao Saigon Hotel & Spa
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What's around Ciao Saigon Hotel & Spa
1 Dong Da, Ward 2, Tan Binh District, Ho Chi Minh City, Vietnam, 700000
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Discover More About Ciao Saigon Hotel & Spa
Location
Staying at Ciao Saigon Hotel & Spa is a good choice when you are visiting Ward 2.
About Ciao Saigon Hotel & Spa
Ciao Saigon Hotel & Spa is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
Have fun with various entertaining facilities for you and the whole family at Ciao Saigon Hotel & Spa, a wonderful accommodation for your family holiday.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Ciao Saigon Hotel & Spa exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Ciao Saigon Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Ciao Saigon Hotel & Spa is the right place to stay.
All facilities in Ciao Saigon Hotel & Spa
Swimming Pool
Functional Hall
Common Space
Lobby
Accommodation Services
Public Facilities
- Parking
- Coffee/tea in lobby
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Welcoming drinks
- Doorman
- Early Check-in
- Express check-in
- Express check-out
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Limited hours room service
- Porter
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Separate shower and tub
- Shower
- TV
Food and Drinks
- A la carte breakfast
- Bar
- Breakfast
- Cafe
- Continental breakfast
- Vegetarian meal
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Shops
- Supermarket
General
- AC
- Non-smoking room
- Swimming pool
- Smoking area
Things to Do
- Garden
- Outdoor pool
Connectivity
- Internet point
- LAN Internet
Business Facilities
- Photocopier
Accommodation Policy & General Information in Ciao Saigon Hotel & Spa
Important Note
Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Located in the Tan Binh district in Ho Chi Minh City, 1.1 km from HIECC Ho Chi Minh International Exhibition Conference Center, Ciao Saigon Hotel and Spa features a restaurant, bar and free WiFi. The hotel has an outdoor pool and spa centre, and guests can enjoy a meal at the restaurant.
Every room at this hotel is air conditioned and is fitted with a flat-screen TV. You will find a kettle in the room. For your comfort, you will find bathrobes, slippers and free toiletries.
You will find a 24-hour front desk at the property.
The hotel also offers car hire. Giac Lam Pagoda is 3.8 km from Ciao Saigon Hotel and Spa, while Jade Emperor Pagoda is 4 km from the property. Tan Son Nhat International Airport is less than 1 km away.
Tan Binh is a great choice for travellers interested in people watching, street food and culture.
We speak your language!
Please note that Spa is currently under renovation.
As per the law, a foreigner cannot share a room with a citizen of Vietnam without a certificate of marriage as a proof. The property may reject the booking or request that a second room be booked upon failure to do so.
Children policy: Child from 0–5years old sharing bed with parents stay free of charge. Child from 6-11 years old sharing bed with parents will be charged at half of adult rate per night for breakfast. Extra charge for child will be paid directly to hotel. • Child from 12 years old and up is considered as adult.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Ciao Saigon Hotel & Spa | 43 |
Number of floors in Ciao Saigon Hotel & Spa | 6 |
Another facilities in Ciao Saigon Hotel & Spa | Coffee/tea in lobby, Early check-in, 24-hour room service, Late check-out, Breakfast restaurant |
Frequently asked question in Ciao Saigon Hotel & Spa
What are available facilities at Ciao Saigon Hotel & Spa?
There are top facilites at Ciao Saigon Hotel & Spa such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ciao Saigon Hotel & Spa?
The standard check-in time at Ciao Saigon Hotel & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Ciao Saigon Hotel & Spa provide breakfast?
Yes, Ciao Saigon Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ciao Saigon Hotel & Spa?
Ciao Saigon Hotel & Spa is a 3.5-star hotel.
How many floors does Ciao Saigon Hotel & Spa have?
Ciao Saigon Hotel & Spa has 6 floors.
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More Reviews from Other Guests in Ciao Saigon Hotel & Spa
Overall Ratings & Reviews Ciao Saigon Hotel & Spa
Traveloka (286)
Other sources (248)
8.3
Very Good
From 286 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.4
Meal
8.3
Location
8.3
Service and Facilites
8.3
People often mention about Ciao Saigon Hotel & Spa
All
Ambiance (2)
Surroundings (1)
Accessibility (1)
Staff Friendliness (1)
Wifi (1)
Check-in/out Time (1)
Room Space (1)
Bedroom (1)
Taste (1)
Sort by
Most Recent
Format
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Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Ciao Saigon Hotel & Spa
Number of reviews per page
20
40
Customer reviews
Guest
Staycation
8.5
/10
Reviewed 18 week(s) ago
The hotel is clean, if the breakfast had a buffet it would be perfect.
See original
Find this review helpful?
Accommodation's Reply
06 Aug 2025
Thank you, all your sincere comments are a lesson and experience as well as help the hotel become more and more perfect.
See original
Tl
Thuy l. N.
9.7
/10
Reviewed 34 week(s) ago
The staff are enthusiastic and supportive even late at night. The airport is very close and convenient. It's easy to catch a bus and enjoy the comfortable Saigon atmosphere.
See original
1 people find it helpful
Accommodation's Reply
06 Aug 2025
Thank you, all your sincere comments are a lesson and experience as well as help the hotel become more and more perfect.
See original
SN
Song N.
6.6
/10
Reviewed 38 week(s) ago
The bed had bed bugs, my daughter was bitten and the soles of her feet were swollen. The toilet and bathtub floor were covered in hair. The room smelled a bit musty.
See original
2 people find it helpful
Accommodation's Reply
06 Mar 2025
I spray the hotel's insecticide once a week so it's hard to get bed bugs. The rooms are always clean and fragrant, maybe because the products I use to treat the rooms haven't completely gone away.
See original
XIAJIAN SHEN
4.8
/10
Reviewed 91 week(s) ago
Tối tắm không có nước nóng, hỏi nhân viên kêu xài năng lượng mặt trời tối hết. Nhà tắm không vệ sinh còn nguyên tóc của người trước.
4 people find it helpful
dt
dang t. n. d.
6.1
/10
Reviewed 95 week(s) ago
Some staff gave bad attitude. However, security people are very friendly and nice.
Find this review helpful?
NT
Nguyen T. T. N.
5.5
/10
Reviewed 137 week(s) ago
nhân viên pv đồ ăn sáng tệ . không tự chủ động linh hoạt . Làm khó khách hàng khi xuống ăn sáng . 09-04
3 people find it helpful
CP
Cao P.
6.0
/10
Reviewed 170 week(s) ago
The pvu staff is not good, I am 5 minutes late to not give breakfast, not even a glass of water. Very bad attitude even the staff at the homestay in the mountains
See original
7 people find it helpful
Accommodation's Reply
24 Aug 2022
We sincerely apologize for the bad experience as well as the inability to fully utilize the services at the hotel. Thank you very much for your review.
See original
PK
Phng K.
9.4
/10
Reviewed 171 week(s) ago
Ưu điểm: Phòng rất đẹp, giá cả hợp lý. Gần sân bay Nhược điểm: Cách âm kém, khách sạn nên thay lại toàn bộ khăn và áo choàng tắm. Trong cũ sợ quá
5 people find it helpful
Accommodation's Reply
25 Aug 2022
We sincerely apologize for the unpleasant experience during your stay. The hotel side would like to thank you for your comments and will fix the above problem so that you can come back and experience our services to the fullest.
See original
Thi Nhu Hoa Nguyen
9.7
/10
Reviewed 239 week(s) ago
Không gian yên tĩnh, tiện nghi, dễ chịu, phục vụ chuyên nghiệp, khách sạn gần sân bay tiện cho các chuyến công tác ngắn ngày.
1 people find it helpful
Huynh T. K.
9.7
/10
Reviewed 264 week(s) ago
Sock location near the airport. Convenient for entering the airport to fly. Good service
See original
3 people find it helpful
VAN LANH HUYNH
Medical
9.1
/10
Reviewed 305 week(s) ago
All is well, only the reception desk is too slow and not flexible
See original
2 people find it helpful
redjo h. t. s.
6.0
/10
Reviewed 306 week(s) ago
this hotel is a big Scam my gf is a vietnamese, I have to open new room just for her rather than single room don't recommend this one don't book them
1 people find it helpful
Nguyen Kim Hung
Family
6.9
/10
Reviewed 310 week(s) ago
Standard room. But my family checked in without a receptionist.
See original
Find this review helpful?
kieuhiennhi
Business
9.4
/10
Reviewed 311 week(s) ago
Room is large, comfortable, comfortable, clean but not very soundproof, outside the noise in the room clearly heard!
See original
2 people find it helpful
SR
Sokchan R.
9.3
/10
Reviewed 312 week(s) ago
Good room, comfortable place to stay Lunch and dinner are available. Good service staff The hotel is near the airport, a little far from the city center. Must use the car to travel to the city around 2-3 kilometers. Impressed.
See original
1 people find it helpful
QH
Quynh H.
Medical
5.4
/10
Reviewed 314 week(s) ago
Quality and service are getting worse and worse unlike the first times. The room is moldy. The control panel is near falling. Towels are old and torn like towels. Previously there were 2 Bells, then only 1 and now have to carry a lot of glass, just open the super big and heavy door. 2 experiences this month are terrible
See original
2 people find it helpful
VP
Vo Phuong A.
Family
8.8
/10
Reviewed 317 week(s) ago
I have 6 days at the hotel, the hotel is beautiful, the airport is very comfortable, nice breakfast, nice room. However, there is a triangle with a shelf for storage and repair, an old towel, a lot of hair. In general, I'm satisfied
See original
2 people find it helpful
PN
Pham N. N. P.
8.5
/10
Reviewed 319 week(s) ago
Good service, friendly staff
See original
2 people find it helpful
tl
tran l.
Business
9.7
/10
Reviewed 320 week(s) ago
1. Not satisfied; The hotel has a camera system so you know when guests leave the room or in the room. If guests are still staying, they should telephone guests before opening the room. 2. Extremely satisfied: - The attitude of all the staff from the swimming pool to the room, the receptionist to the restaurant are very friendly and ready to help you. - Quality of modern room is suitable to the standard. Smart room system. - Buffet breakfast with few dishes but good quality rata, from taste to raw materials. Must say the buffet dose is very fresh and selective, a plus that even a 5 * hotel may not have done.
Read More
See original
1 people find it helpful
HQ
Ha Quoc H.
Romantic
5.4
/10
Reviewed 321 week(s) ago
Room was not nice and clean
See original
Find this review helpful?
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Ciao Saigon Hotel & Spa
Traveloka (286)
Other sources (248)
8.3
Very Good
From 286 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.4
Meal
8.3
Location
8.3
Service and Facilites
8.3
People often mention about Ciao Saigon Hotel & Spa
All
Ambiance (2)
Surroundings (1)
Accessibility (1)
Staff Friendliness (1)
Wifi (1)
Check-in/out Time (1)
Room Space (1)
Bedroom (1)
Taste (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Ciao Saigon Hotel & Spa
Number of reviews per page
20
40
Customer reviews
Guest
Staycation
8.5
/10
Reviewed 18 week(s) ago
The hotel is clean, if the breakfast had a buffet it would be perfect.
See original
Find this review helpful?
Accommodation's Reply
06 Aug 2025
Thank you, all your sincere comments are a lesson and experience as well as help the hotel become more and more perfect.
See original
Tl
Thuy l. N.
9.7
/10
Reviewed 34 week(s) ago
The staff are enthusiastic and supportive even late at night. The airport is very close and convenient. It's easy to catch a bus and enjoy the comfortable Saigon atmosphere.
See original
1 people find it helpful
Accommodation's Reply
06 Aug 2025
Thank you, all your sincere comments are a lesson and experience as well as help the hotel become more and more perfect.
See original
SN
Song N.
6.6
/10
Reviewed 38 week(s) ago
The bed had bed bugs, my daughter was bitten and the soles of her feet were swollen. The toilet and bathtub floor were covered in hair. The room smelled a bit musty.
See original
2 people find it helpful
Accommodation's Reply
06 Mar 2025
I spray the hotel's insecticide once a week so it's hard to get bed bugs. The rooms are always clean and fragrant, maybe because the products I use to treat the rooms haven't completely gone away.
See original
XIAJIAN SHEN
4.8
/10
Reviewed 91 week(s) ago
Tối tắm không có nước nóng, hỏi nhân viên kêu xài năng lượng mặt trời tối hết. Nhà tắm không vệ sinh còn nguyên tóc của người trước.
4 people find it helpful
dt
dang t. n. d.
6.1
/10
Reviewed 95 week(s) ago
Some staff gave bad attitude. However, security people are very friendly and nice.
Find this review helpful?
NT
Nguyen T. T. N.
5.5
/10
Reviewed 137 week(s) ago
nhân viên pv đồ ăn sáng tệ . không tự chủ động linh hoạt . Làm khó khách hàng khi xuống ăn sáng . 09-04
3 people find it helpful
CP
Cao P.
6.0
/10
Reviewed 170 week(s) ago
The pvu staff is not good, I am 5 minutes late to not give breakfast, not even a glass of water. Very bad attitude even the staff at the homestay in the mountains
See original
7 people find it helpful
Accommodation's Reply
24 Aug 2022
We sincerely apologize for the bad experience as well as the inability to fully utilize the services at the hotel. Thank you very much for your review.
See original
PK
Phng K.
9.4
/10
Reviewed 171 week(s) ago
Ưu điểm: Phòng rất đẹp, giá cả hợp lý. Gần sân bay Nhược điểm: Cách âm kém, khách sạn nên thay lại toàn bộ khăn và áo choàng tắm. Trong cũ sợ quá
5 people find it helpful
Accommodation's Reply
25 Aug 2022
We sincerely apologize for the unpleasant experience during your stay. The hotel side would like to thank you for your comments and will fix the above problem so that you can come back and experience our services to the fullest.
See original
Thi Nhu Hoa Nguyen
9.7
/10
Reviewed 239 week(s) ago
Không gian yên tĩnh, tiện nghi, dễ chịu, phục vụ chuyên nghiệp, khách sạn gần sân bay tiện cho các chuyến công tác ngắn ngày.
1 people find it helpful
Huynh T. K.
9.7
/10
Reviewed 264 week(s) ago
Sock location near the airport. Convenient for entering the airport to fly. Good service
See original
3 people find it helpful
VAN LANH HUYNH
Medical
9.1
/10
Reviewed 305 week(s) ago
All is well, only the reception desk is too slow and not flexible
See original
2 people find it helpful
redjo h. t. s.
6.0
/10
Reviewed 306 week(s) ago
this hotel is a big Scam my gf is a vietnamese, I have to open new room just for her rather than single room don't recommend this one don't book them
1 people find it helpful
Nguyen Kim Hung
Family
6.9
/10
Reviewed 310 week(s) ago
Standard room. But my family checked in without a receptionist.
See original
Find this review helpful?
kieuhiennhi
Business
9.4
/10
Reviewed 311 week(s) ago
Room is large, comfortable, comfortable, clean but not very soundproof, outside the noise in the room clearly heard!
See original
2 people find it helpful
SR
Sokchan R.
9.3
/10
Reviewed 312 week(s) ago
Good room, comfortable place to stay Lunch and dinner are available. Good service staff The hotel is near the airport, a little far from the city center. Must use the car to travel to the city around 2-3 kilometers. Impressed.
See original
1 people find it helpful
QH
Quynh H.
Medical
5.4
/10
Reviewed 314 week(s) ago
Quality and service are getting worse and worse unlike the first times. The room is moldy. The control panel is near falling. Towels are old and torn like towels. Previously there were 2 Bells, then only 1 and now have to carry a lot of glass, just open the super big and heavy door. 2 experiences this month are terrible
See original
2 people find it helpful
VP
Vo Phuong A.
Family
8.8
/10
Reviewed 317 week(s) ago
I have 6 days at the hotel, the hotel is beautiful, the airport is very comfortable, nice breakfast, nice room. However, there is a triangle with a shelf for storage and repair, an old towel, a lot of hair. In general, I'm satisfied
See original
2 people find it helpful
PN
Pham N. N. P.
8.5
/10
Reviewed 319 week(s) ago
Good service, friendly staff
See original
2 people find it helpful
tl
tran l.
Business
9.7
/10
Reviewed 320 week(s) ago
1. Not satisfied; The hotel has a camera system so you know when guests leave the room or in the room. If guests are still staying, they should telephone guests before opening the room. 2. Extremely satisfied: - The attitude of all the staff from the swimming pool to the room, the receptionist to the restaurant are very friendly and ready to help you. - Quality of modern room is suitable to the standard. Smart room system. - Buffet breakfast with few dishes but good quality rata, from taste to raw materials. Must say the buffet dose is very fresh and selective, a plus that even a 5 * hotel may not have done.
Read More
See original
1 people find it helpful
HQ
Ha Quoc H.
Romantic
5.4
/10
Reviewed 321 week(s) ago
Room was not nice and clean
See original
Find this review helpful?
Number of reviews per page
20
40