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- Resort in Vinpearl Wonderworld Phu Quoc
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Vinpearl Wonderworld Phu Quoc
Resorts
8.6
/10
Very Good
385 reviews
What Guests Say About Their Stay
K***a
10.0
/ 10
Villa is located next to a quiet, spacious lake, shuttle service from the villa to the lobby and vinwonder is quick, about 5-15 minutes after calling. Friendly and enthusiastic worker. On-time and comfortable airport shuttle support. There is also a safari and grand world shuttle bus with a frequency of every 30 minutes. We do not have to pay any additional transportation costs when coming here. Breakfast is also very diverse.
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Ho Thai B. V.
9.7
/ 10
The room is very suitable for family and friends. Enthusiastic and happy staff 👍🏻
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Ho Vu P. C.
9.7
/ 10
Hotel is new and nicely designed, suitable for family vacation. Rooms are spacious, staffs are very friendly and helpful.
Lisa
10.0
/ 10
The Villas we stayed in were amazing. A cleaning crew comes in every day to tidy up and refill your daily water and towels. My kids LOVED the private pool for our villa and the beach. The only things we were not prepared for was that although there is a kitchen, it is not stocked at all with anything for cooking or even eating. No utensils or cooking tools. Also, be prepared to call for a buggy every time you want to leave your villa.
trang
10.0
/ 10
It seems there is a private pool on each unit. Very inviting pool! Good for small or large groups.
In the Area
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Bai Dai, Ganh Dau, Phu Quoc, Kien Giang Province, An Giang, Vietnam, 91000
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Vinpearl Wonderworld Phu Quoc
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What's around Vinpearl Wonderworld Phu Quoc
Bai Dai, Ganh Dau, Phu Quoc, Kien Giang Province, An Giang, Vietnam, 91000
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Discover More About Vinpearl Wonderworld Phu Quoc
Location
Vinpearl Wonderworld Phu Quoc is a resort in a good neighborhood, which is located at Ganh Dau Commune.
About Vinpearl Wonderworld Phu Quoc
This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Vinpearl Wonderworld Phu Quoc.
Vinpearl Wonderworld Phu Quoc is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Have fun with various entertaining facilities for you and the whole family at Vinpearl Wonderworld Phu Quoc, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Vinpearl Wonderworld Phu Quoc is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Vinpearl Wonderworld Phu Quoc exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Vinpearl Wonderworld Phu Quoc is a resort with great comfort and excellent service according to most resort's guests.
Get precious and unforgettable moment during your stay at Vinpearl Wonderworld Phu Quoc.
All facilities in Vinpearl Wonderworld Phu Quoc
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Common Space
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Kitchenette
- Minibar
- Refrigerator
- Shower
- TV
Things to Do
- Children play area
- Fitness center
- Massage
- Outdoor pool
- Private beach
- Sauna
- Spa
- Steam room
Hotel Services
- Bellhop
- Concierge
- Doorman
- Front desk
- 24-hour security
- Laundry service
- Tours
- 24-hour Receptionist
Public Facilities
- Parking
- Coffee/tea in lobby
- Elevator
- 24-hour room service
- Restaurant
- Room service
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Non-smoking room
- Swimming pool
- Smoking area
Food and Drinks
- Restaurant with AC
- Bar
- Breakfast
Business Facilities
- Business center
- Conference room
- Meeting facilities
Sports and Recreations
- Fitness center
- Golf
- Tennis
Family-friendly Facilities
- Kids club
- Children pool
Connectivity
- LAN Internet
- Free WiFi
Transportation
- Airport transfer
Nearby Facilities
- Gift shop
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Vinpearl Wonderworld Phu Quoc
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Child Policy applies at this hotel. Additional fee may apply for children above 4 years old who stay in the same room with adult guests. *) Extra-person - phụ thu người lớn (01/12/22-30/11/26) _ Bed and Breakfast (BB): VND 1,560,000_ Breakfast + Vinwonder + Safari (1 night) (BX01): VND 3,100,000_ Breakfast + Vinwonder + Safari (BX): VND 2,670,000 *) Extra-Children – trẻ em (01/12/22-30/11/26) _ Bed and Breakfast (BB): VND 730,000_ Breakfast + Vinwonder + Safari (1 night) (BX01): VND 2,270,000_ Breakfast + Vinwonder + Safari (BX): VND 1,840,000
Villa room does not have extra bed. Children under 4 years old are free of charge if sharing room with parents. Additional charges will apply for children 4 years and over. Please contact the property directly for more information. Guests from 11 years of age are considered as adults. Kindly check the individual room capacity for more details. There will be a compulsory fee applied for Christmas and New year Gala Dinner(31/12) and not included room rate and surcharge rate, which will be charged upon check-in date. • A deposit is required upon check-in for additional services or damages during the stay and will be refunded upon departure. Deposit only in VND. • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in. For children, birth certificates are required. If birth certificates are not provided, guests under 140 centimeters will be considered children aged 4 – 12 years old. • When using Vinpearl’s services, guests consent to the property’s use of the photographs taken for statistics. These photographs will not be disclosed to third parties outside Vingroup. • Each villa room has a different number of occupancy for children. Please contact the property for further information. • Guests are required to check the room’s furniture and minibar (food and drinks) upon check-in and check-out. • The room rate does not include tickets to VinWonders and Safari. • When booking more than 5 rooms, different policies and additional supplements may apply. Guests are required to provide the flight number & contact at least 48 hours prior to the arrival date to arrange a shuttle bus for complimentary airport transfer. In case no required information is received, the property understands that guests will arrange the transportation to the hotel by yourself When booking more than 5 rooms, different policies and additional supplements may apply.
- Gala Dinner 31/12: There will be a compulsory fee applied for Christmas and New year Gala Dinner(31/12) and not included room rate and surcharge rate, which will be charged upon check-in date. *)Extra-person - phụ thu người lớn (31/12/24 & 31/12/25) _ Bed and Breakfast (BB): VND 5,460,000_ Breakfast + Vinwonder + Safari (1 night) (BX01): VND 7,000,000_ Breakfast + Vinwonder + Safari (BX): VND 6,570,000 *) Extra-Children – trẻ em (31/12/24 & 31/12/25) _ Bed and Breakfast (BB): VND 2,700,000_ Breakfast + Vinwonder + Safari (1 night) (BX01): VND 4,240,000_ Breakfast + Vinwonder + Safari (BX): VND 3,810,000
Customers need to provide the flight number (such as VJ975, VJ979 …) & contact at least 48 hours prior arrival date for complimentary airport transfer by shuttle bus arrangement. In case we do not receive the above required information, we understand that you arrange the transportation to our hotel by yourself.
There will be mandatory gala dinner (Extra Child (4-12 years old) without extra bed BB of Gala Dinner) on 31-12-2025 - 31-12-2025. You will be charged VND 2,440,000 per Person upon check-in.
There will be mandatory gala dinner (Extra Child (4-12 years old) without extra bed BX01 of Gala Dinner) on 31-12-2025 - 31-12-2025. You will be charged null per Person upon check-in.
There will be mandatory gala dinner (Extra Child (4-12 years old) without extra bed BX of Gala Dinner) on 31-12-2025 - 31-12-2025. You will be charged null per Person upon check-in.
There will be mandatory gala dinner (Extra Child (4-12 years old) with extra bed BB of Gala Dinner) on 31-12-2025 - 31-12-2025. You will be charged null per Person upon check-in.
There will be mandatory gala dinner (Extra Child (4-12 years old) with extra bed BX01 of Gala Dinner) on 31-12-2025 - 31-12-2025. You will be charged null per Person upon check-in.
There will be mandatory gala dinner (Extra Child (4-12 years old) with extra bed BX of Gala Dinner) on 31-12-2025 - 31-12-2025. You will be charged null per Person upon check-in.
There will be mandatory gala dinner (Extra Adult BB of Gala Dinner) on 31-12-2025 - 31-12-2025. You will be charged null per Person upon check-in.
There will be mandatory gala dinner (Extra Adult BX01 of Gala Dinner) on 31-12-2025 - 31-12-2025. You will be charged null per Person upon check-in.
There will be optional gala dinner (Extra Adult BX of Gala Dinner) on 31-12-2025 - 31-12-2025. If you want to join, You will be charged null per Person upon check-in.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Vinpearl Wonderworld Phu Quoc | 213 |
Number of floors in Vinpearl Wonderworld Phu Quoc | 1 |
Another facilities in Vinpearl Wonderworld Phu Quoc | Bathtub, Cable TV, Desk, Hairdryer, In-room safe |
Frequently asked question in Vinpearl Wonderworld Phu Quoc
What are available facilities at Vinpearl Wonderworld Phu Quoc?
There are top facilites at Vinpearl Wonderworld Phu Quoc such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Vinpearl Wonderworld Phu Quoc?
The standard check-in time at Vinpearl Wonderworld Phu Quoc is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Vinpearl Wonderworld Phu Quoc provide breakfast?
Yes, Vinpearl Wonderworld Phu Quoc provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Vinpearl Wonderworld Phu Quoc?
Vinpearl Wonderworld Phu Quoc is a 5.0-star hotel.
How many floors does Vinpearl Wonderworld Phu Quoc have?
Vinpearl Wonderworld Phu Quoc has 1 floors.
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More Reviews from Other Guests in Vinpearl Wonderworld Phu Quoc
Overall Ratings & Reviews Vinpearl Wonderworld Phu Quoc
Traveloka (79)
Other sources (306)
8.8
Very Good
From 306 reviews
Cleanliness
8.2
Room Comfort
9.0
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
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Traveler Reviews Vinpearl Wonderworld Phu Quoc
Number of reviews per page
20
40
Top reviews
abdulla
Leisure with Children
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
During our recent stay, we found a few positives at the property, but several issues unfortunately impacted the quality of our experience:
1. Good Location: The villa is in a great location, especially for families, with several children’s attractions nearby. This was one of the highlights of our stay.
2. Spacious Villa, Poor Maintenance: The villa itself was spacious and well laid out, but the lack of proper cleaning and general maintenance made it look and feel neglected.
3. Housekeeping and Cleanliness: Cleanliness was a major concern. Towels were worn out and looked overused, bed sheets didn’t appear fresh, and we even found sand on the bedding and water bottles during a linen change — a clear sign of poor housekeeping.
4. Private Pool and Pool Area: The villa’s private pool and its surrounding area were not cleaned at all during our stay. There were many dead insects floating in the pool, which made it unappealing and unhygienic. The poor maintenance of this area was disappointing.
5. Restaurant and Breakfast: While there was no long wait, the restaurant was very crowded during breakfast, making it difficult to enjoy the meal in a relaxed setting. The food variety was also quite limited, with no specific options for children or those with dietary preferences.
6. Lobby and Common Areas: The lobby is too small to comfortably accommodate the number of guests, often feeling cramped and noisy.
7. Children’s Play Area: The kids' area was small and lacked engaging
Read More
Verified traveler
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Amazing resort, good services
Sarah
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
A good property- would be a great property with some small tweaks!
There were some areas of our villa which were in need of TLC, our decking area had some damage to it, kitchen area had no utensils or crockery and limited glasses/cups.
Housekeeping service was good, beds made up, floors swept, strangely the housekeeping team would take our hung up towels away but then not replace them. We ended up with no hand towels or wash cloths several times.
Room service- we didn’t have a good experience with this and ended up getting our food bill refunded as it took 2 hours to arrive COLD.
Breakfast and dinner buffet was excellent- lots of choice and good quality.
Overall we had a good stay and enjoyed our time :) just a few little tweaks could make a big difference.
Read More
toan huu
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Luxury resort with wonderful staff, highly recommended.
Lisa
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The Villas we stayed in were amazing. A cleaning crew comes in every day to tidy up and refill your daily water and towels. My kids LOVED the private pool for our villa and the beach. The only things we were not prepared for was that although there is a kitchen, it is not stocked at all with anything for cooking or even eating. No utensils or cooking tools. Also, be prepared to call for a buggy every time you want to leave your villa.
Read More
trang
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
It seems there is a private pool on each unit. Very inviting pool! Good for small or large groups.
Tai
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Welcome reception service = great
Villa= great, but would make it better if there was more functional equipment in the kitchen
Breakfast buffet = great. Many selection of options
Our kids love having their own private pool in the villa.
Great free shuttle bus to vinwonder and grand world.
Definitely would come back again!
Nicole
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
We loved this place. Customer service was great! Everyone was friendly, nice and attentive. Our villa was spacious, clean and beautiful. Everything about this was was amazing and made your trip worthwhile. Absolutely would stay here again!
Kiri
Leisure Family
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Nice rooms and facilities but service fell short. Feels very mass produced and not a personal service. Some nights at dinner it took a LONG time just to have a drinks order. One day cleaners took our towels without replacing them and it took 1.5 hours and 4 calls to reception to have them replaced. Golf carts to get everywhere feels like hard work.
Read More
Chinh
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
VinGroup truly never disappoints. Our 4-night stay was an incredible experience from start to finish. We absolutely enjoyed every moment and will definitely be back!
Kathryn Uyen-Phuong
Leisure Family
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The property is very large and the staff is very welcoming and friendly. The breakfast buffet has a lot of options with international and Vietnam specific food options. In room service was good, but takes a long time for delivery. No microwave in the rooms, VERY minimal kitchenware. If you need kitchenware, you can rent for a fee… Tuk tuk small shuttle service around the property can be a long wait at times. The villas are spacious, but rooms are basic. No hot or even warm water for showers as they report some villas use solar energy and during the rainy season, those villas don’t have hot water. That should be listed information for guests to know before booking. Property is close to the theme park, which has an amazing aquarium. The rest of the park was too spaced out with less than thrilling rides. The decorations at the park was beautiful, however. Our booking included free safari entrance, but we did not stay long enough to check it out. Staff did help arrange large van to transport our whole family of 9 from their hotel to one down south for a much better deal than taking taxi. This also included stops along the way for shopping and sight seeing included in the cost. Property is far from authentic Phu Quoc night life and night market. Overall, decent stay, but not the best for price point.
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JASON
Business and Leisure Family
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
It was a large villa, and clean one. Breakfast was great too.
Minhthuy
Leisure Family
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Room wasn’t expected, Ac not worked well, pool was dirty, no filter, air circulation!
Bathroom had bad odor.
Balcony floor was broken, lucky my husband was not stripped over!
Michal
Business and Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Very good service. We're stayed over there 4 days and 3 nights. Staff of hotel and resorts take care the guests Very very well excellent. My family will go back again next holiday and new years. Again my family would like to say thanks you very much to Staff
and Miss Trương thị thu Thảo..
Dimple
Friends and Family
6.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
I recently stayed at Vinpearl Wonder World and found the overall experience to be quite average. While the pool and water activities were genuinely enjoyable, everything else felt lacking. One of the biggest letdowns was the food situation. Despite a large number of Indian tourists visiting, there were no proper vegetarian or even good non-veg options available. It’s surprising that a resort of this scale hasn’t made an effort to cater to such a significant part of its customer base.
There are also no decent food outlets nearby, so you’re basically stuck with limited and unsatisfying dining choices. Another major issue was communication—most of the staff struggled with English, making even basic requests difficult to manage.
The resort itself, though large, lacked energy. It almost felt like a ghost town at times, with very little liveliness or atmosphere. For the price and promise, I expected much more in terms of service and hospitality.
Frankly, I’d rather visit Thailand, where the hospitality is warm, the service is polished, and food options are much more inclusive and flavorful. Vinpearl has great infrastructure but needs serious improvement in food, service, and guest experience.
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Ratdavone
Leisure Family
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The resort is a bit isolated. There really isn’t anything around. The resort grounds were meticulously groomed. Villa we stayed at was old, however very spacious and comfortable. Having a private pool was great as it rained off and on throughout our entire stay. Staff members were very helpful and accommodating. I can see why other reviewers mentioned communication issues ,however, for us it wasn’t a problem even though we do not speak the language. Breakfast was good in the am; there is a good enough variety for everyone. Although I personally would have loved other tropical fruits not easily found where I am at. On site, there are a few places to grab alcoholic beverages but the drinks they can make are extremely limited. Room service would not deliver alcoholic beverages with our meal. access to the beach is private, so it wasn’t crowded. I can agree that Phu Quoc overall was more expensive than other parts of Vietnam as is the resort but that shouldn’t stop you from visiting. The massages are considerably more expensive than other resorts we have stayed at in other parts of Vietnam but was good. I wouldn’t recommend their pedicures services though. You can get around the resort via a call to the service desk and a tuk tuk will come get you. The resort did offer transportation via a bus to and from airport if you stay longer than 2 nights. And a dedicated shuttle bus runs every 30 minutes that can take you to some of the local attractions like grand world, safari etc
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Dinh Thanh
4.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
We have been in the resort for the last 4 days. The swimming pool is not safe for swimming. We believe the filter is not working, and we have been observing everyday when someone comes to clean the pool by just fishing out the leaves and the debris. This morning we decided to talk to the cleaning person about the condition of the water before he's leaving. Surprisingly he responds that the water is dirty because the filter is not working. So he calls someone with equipment trying to revive the condition of the water and it takes hours. We still have three more nights here at the resort, but we are reluctant to use the pool. A swimming pool without a working filter pump will accumulate dirt, bacteria, and algae, turning it into a breeding ground for disease. Regular filtration is crucial for maintaining a healthy and safe swimming environment. Another problem at the villa when we first checked in, we realized that the guest bathroom toilet is not flushing. 3 different people came to try to fix it and it worked for a few flushes. We are not requiring it to be fixed during the remainder of our stays, since we don't need to use that washroom; just a head up so when we check out you might need to prepare a good stay for the next guest.
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Judith
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Fantastic staff, awesome food, great accommodation & service.
Verified traveler
Friends and Family
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Overall a positive stay. The air con in the bedroom upstairs however wasn't working even after we notified them.
James
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
We had an amazing 4 days here and it was fantastic.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Vinpearl Wonderworld Phu Quoc
Traveloka (79)
Other sources (306)
8.8
Very Good
From 306 reviews
Cleanliness
8.2
Room Comfort
9.0
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Vinpearl Wonderworld Phu Quoc
Number of reviews per page
20
40
Top reviews
abdulla
Leisure with Children
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
During our recent stay, we found a few positives at the property, but several issues unfortunately impacted the quality of our experience:
1. Good Location: The villa is in a great location, especially for families, with several children’s attractions nearby. This was one of the highlights of our stay.
2. Spacious Villa, Poor Maintenance: The villa itself was spacious and well laid out, but the lack of proper cleaning and general maintenance made it look and feel neglected.
3. Housekeeping and Cleanliness: Cleanliness was a major concern. Towels were worn out and looked overused, bed sheets didn’t appear fresh, and we even found sand on the bedding and water bottles during a linen change — a clear sign of poor housekeeping.
4. Private Pool and Pool Area: The villa’s private pool and its surrounding area were not cleaned at all during our stay. There were many dead insects floating in the pool, which made it unappealing and unhygienic. The poor maintenance of this area was disappointing.
5. Restaurant and Breakfast: While there was no long wait, the restaurant was very crowded during breakfast, making it difficult to enjoy the meal in a relaxed setting. The food variety was also quite limited, with no specific options for children or those with dietary preferences.
6. Lobby and Common Areas: The lobby is too small to comfortably accommodate the number of guests, often feeling cramped and noisy.
7. Children’s Play Area: The kids' area was small and lacked engaging
Read More
Verified traveler
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Amazing resort, good services
Sarah
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
A good property- would be a great property with some small tweaks!
There were some areas of our villa which were in need of TLC, our decking area had some damage to it, kitchen area had no utensils or crockery and limited glasses/cups.
Housekeeping service was good, beds made up, floors swept, strangely the housekeeping team would take our hung up towels away but then not replace them. We ended up with no hand towels or wash cloths several times.
Room service- we didn’t have a good experience with this and ended up getting our food bill refunded as it took 2 hours to arrive COLD.
Breakfast and dinner buffet was excellent- lots of choice and good quality.
Overall we had a good stay and enjoyed our time :) just a few little tweaks could make a big difference.
Read More
toan huu
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Luxury resort with wonderful staff, highly recommended.
Lisa
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The Villas we stayed in were amazing. A cleaning crew comes in every day to tidy up and refill your daily water and towels. My kids LOVED the private pool for our villa and the beach. The only things we were not prepared for was that although there is a kitchen, it is not stocked at all with anything for cooking or even eating. No utensils or cooking tools. Also, be prepared to call for a buggy every time you want to leave your villa.
Read More
trang
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
It seems there is a private pool on each unit. Very inviting pool! Good for small or large groups.
Tai
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Welcome reception service = great
Villa= great, but would make it better if there was more functional equipment in the kitchen
Breakfast buffet = great. Many selection of options
Our kids love having their own private pool in the villa.
Great free shuttle bus to vinwonder and grand world.
Definitely would come back again!
Nicole
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
We loved this place. Customer service was great! Everyone was friendly, nice and attentive. Our villa was spacious, clean and beautiful. Everything about this was was amazing and made your trip worthwhile. Absolutely would stay here again!
Kiri
Leisure Family
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Nice rooms and facilities but service fell short. Feels very mass produced and not a personal service. Some nights at dinner it took a LONG time just to have a drinks order. One day cleaners took our towels without replacing them and it took 1.5 hours and 4 calls to reception to have them replaced. Golf carts to get everywhere feels like hard work.
Read More
Chinh
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
VinGroup truly never disappoints. Our 4-night stay was an incredible experience from start to finish. We absolutely enjoyed every moment and will definitely be back!
Kathryn Uyen-Phuong
Leisure Family
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The property is very large and the staff is very welcoming and friendly. The breakfast buffet has a lot of options with international and Vietnam specific food options. In room service was good, but takes a long time for delivery. No microwave in the rooms, VERY minimal kitchenware. If you need kitchenware, you can rent for a fee… Tuk tuk small shuttle service around the property can be a long wait at times. The villas are spacious, but rooms are basic. No hot or even warm water for showers as they report some villas use solar energy and during the rainy season, those villas don’t have hot water. That should be listed information for guests to know before booking. Property is close to the theme park, which has an amazing aquarium. The rest of the park was too spaced out with less than thrilling rides. The decorations at the park was beautiful, however. Our booking included free safari entrance, but we did not stay long enough to check it out. Staff did help arrange large van to transport our whole family of 9 from their hotel to one down south for a much better deal than taking taxi. This also included stops along the way for shopping and sight seeing included in the cost. Property is far from authentic Phu Quoc night life and night market. Overall, decent stay, but not the best for price point.
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JASON
Business and Leisure Family
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
It was a large villa, and clean one. Breakfast was great too.
Minhthuy
Leisure Family
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Room wasn’t expected, Ac not worked well, pool was dirty, no filter, air circulation!
Bathroom had bad odor.
Balcony floor was broken, lucky my husband was not stripped over!
Michal
Business and Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Very good service. We're stayed over there 4 days and 3 nights. Staff of hotel and resorts take care the guests Very very well excellent. My family will go back again next holiday and new years. Again my family would like to say thanks you very much to Staff
and Miss Trương thị thu Thảo..
Dimple
Friends and Family
6.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
I recently stayed at Vinpearl Wonder World and found the overall experience to be quite average. While the pool and water activities were genuinely enjoyable, everything else felt lacking. One of the biggest letdowns was the food situation. Despite a large number of Indian tourists visiting, there were no proper vegetarian or even good non-veg options available. It’s surprising that a resort of this scale hasn’t made an effort to cater to such a significant part of its customer base.
There are also no decent food outlets nearby, so you’re basically stuck with limited and unsatisfying dining choices. Another major issue was communication—most of the staff struggled with English, making even basic requests difficult to manage.
The resort itself, though large, lacked energy. It almost felt like a ghost town at times, with very little liveliness or atmosphere. For the price and promise, I expected much more in terms of service and hospitality.
Frankly, I’d rather visit Thailand, where the hospitality is warm, the service is polished, and food options are much more inclusive and flavorful. Vinpearl has great infrastructure but needs serious improvement in food, service, and guest experience.
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Ratdavone
Leisure Family
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The resort is a bit isolated. There really isn’t anything around. The resort grounds were meticulously groomed. Villa we stayed at was old, however very spacious and comfortable. Having a private pool was great as it rained off and on throughout our entire stay. Staff members were very helpful and accommodating. I can see why other reviewers mentioned communication issues ,however, for us it wasn’t a problem even though we do not speak the language. Breakfast was good in the am; there is a good enough variety for everyone. Although I personally would have loved other tropical fruits not easily found where I am at. On site, there are a few places to grab alcoholic beverages but the drinks they can make are extremely limited. Room service would not deliver alcoholic beverages with our meal. access to the beach is private, so it wasn’t crowded. I can agree that Phu Quoc overall was more expensive than other parts of Vietnam as is the resort but that shouldn’t stop you from visiting. The massages are considerably more expensive than other resorts we have stayed at in other parts of Vietnam but was good. I wouldn’t recommend their pedicures services though. You can get around the resort via a call to the service desk and a tuk tuk will come get you. The resort did offer transportation via a bus to and from airport if you stay longer than 2 nights. And a dedicated shuttle bus runs every 30 minutes that can take you to some of the local attractions like grand world, safari etc
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Dinh Thanh
4.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
We have been in the resort for the last 4 days. The swimming pool is not safe for swimming. We believe the filter is not working, and we have been observing everyday when someone comes to clean the pool by just fishing out the leaves and the debris. This morning we decided to talk to the cleaning person about the condition of the water before he's leaving. Surprisingly he responds that the water is dirty because the filter is not working. So he calls someone with equipment trying to revive the condition of the water and it takes hours. We still have three more nights here at the resort, but we are reluctant to use the pool. A swimming pool without a working filter pump will accumulate dirt, bacteria, and algae, turning it into a breeding ground for disease. Regular filtration is crucial for maintaining a healthy and safe swimming environment. Another problem at the villa when we first checked in, we realized that the guest bathroom toilet is not flushing. 3 different people came to try to fix it and it worked for a few flushes. We are not requiring it to be fixed during the remainder of our stays, since we don't need to use that washroom; just a head up so when we check out you might need to prepare a good stay for the next guest.
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Judith
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Fantastic staff, awesome food, great accommodation & service.
Verified traveler
Friends and Family
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Overall a positive stay. The air con in the bedroom upstairs however wasn't working even after we notified them.
James
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
We had an amazing 4 days here and it was fantastic.
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