Staff was fantastic

It’s very nice. They were accommodating and allowed me to book in Early. I was disappointed that there wasn’t coffee or tea in the room having to get up early morning. It’d be nice to be able to have a cup of coffee.

Close to London Heathrow, easy transport to and fro with Hotel Hoppa which is on time. Good restaurant and McDonalds is next door if tou chopse to eat outside.I will recommend for anyone short or long stay

Good stay. Grandeur of common areas don’t quite match the rooms but it was a very comfortable stay

We had a fantastic stay here before our flight. The reception staff were amazing (Dev and a lady with name beginning with S- sorry can’t remember). The rooms are a bit dated but still a comfortable. Would stay again.

At Airport with Bus service every half hour to Terminals.

Exterior space at hotel had litter strewn around in shrubs and street. We felt safe and comfortable in the hotel.

Ok for a short stay, a bit dated but did the job!

…

Nice, big, and spacious hotel and room. Windows and air conditioning that worked. The room was very quiet, clean and comfortable. Buffet breakfast was great! Very convenient for the airport with the HotelHoppa bus. Restaurant options weren't to my taste and there weren't many options nearby.

Quick stop into London on our transit to the Caribbeans, the property is well located of close proximity of Terminal 2 and 3, approx 30 mins bus ride at a fee of 3 pounds per person from the hotel, we were disappointed to be advised upon arrival into Heathrow that the property does not provide shuttle services from the airport to the hotel after calling the hotel, which is different to what is adverted under the hotels details on hotels.com Beds are a big plus for us, we found the bed at the hotel to be very uncomfortable. The ironer was not in good working condition, we had to fiddle with the cord to get it working. On the positive side, hot water is very good, breakfast was super with good buffet options and fruits, staff were super friendly and very helpful.

We had a lovely stay before our flight

Lovely hotel, lovely decor and artefacts. Peaceful

Wonderful service! My room was upgrade upon arrival and they even let me stay an extra hour since I got back super late before checkout and needed the time to sleep. Beautiful place, clean, spacious and the bus stops are no more than a 3-10 minute walk depending on where you’re going. My only complaint was (and this could be a cultural difference) was someone came into my room twice on the day of checkout hours before I was supposed to check out. Her reason was, “I didn’t have the do not disturb sign on.” But I would think you wouldn’t start entering rooms until checkout at the very least. Didn’t spoil the service of the entire stay. Just make sure to have that button pressed so your sleep isn’t disturbed.

Great hotel for airport access, the staff were accommodating and helpful. Would recommend for airport stopover.

Beautiful entrance, a very warm welcome by staff, the beds and room were so comfortable i didnt want to leave, the restaurant food and service were amazing, a wide selection of food for breakfast, definitely a 5 star experience

The rooms are old and still smell of smoke. The AC barely works.

The breakfast was an extra fee but it was nice

Nice place to stay close to the airport. Enjoyed the McDonald behind the hotel.

Nice traditional style hotel. Restaurant was excellent with attentive staff throughout the hotel.