People are genuinely nice

Stayed for 4 nights. Smooth check in as had prepaid on booking. Reception area etc very smart and clean. I can only speak for my room…. The room was very “tired”. In desperate need of refurbishment. No shower curtain, heavily stained toilet and sink, painted woodwork chipped and worn. Couldn’t completely close windows so lots of traffic noise through the night. The room itself was clean but just in need of update. For a short stay it was acceptable but if I’d been staying any longer would have probably moved. On my last visit I stayed in a lower starred, cheaper hotel which in my opinion was better

Generally really good value for money, lovely room, fantastic and cheap for what you get buffet,(lunch and dinner). Only issue was reception could be quite slow, and also despite arriving about hour and a half after the earliest check in room was still not ready for half an hour.

Unpleasant rooms , staff not friendly, less food choices,

Very good evening meal + restaurant staff. Room cleaned perfectly - the cleaners would even do the clean later on if you were occupying the room. Great security staff. Brilliant value for half board. Lifts an absolute nighmare + the only big negative was too many Brits ;-)

جيد جدا

Lovely place, 3 pools, large clean room, nice breakfast and dinner service.

Loved every minute spent there. Ibrahim the reception manager was very welcoming and approachable. Highly recommend it!!!

The property is a beautiful place to stay but the room i stayed was outdated and the tv chanels are in arabic except 1 chanel in french. The swimming pool and jacuzzi waters are very cold. I attempted to swim but the water was so cold making not enjoyable swimming.

The staff was great. The hotel not so much. Tired looking rooms of need of a refurbishment, however the beds were comfortable and clean. Breakfast was ok but chaotic. The dining room opened at 6am but on our leaving day we were hoping for breakfast at 6.45 and I couldn't even get a glass of water!!! The last evening of our stay we wanted to get a drink free m the bar but was told it was not possible as the whole of the restaurant, bar and outside facilities were closed due to a wedding taking place. We went to bed. Not a hotel that u will be returning to.... ever!

Great place to stay...good location and had an amazing time

The Hotel located in a perfect location, I kind of enjoyed my stay , It could of been excellent ! But It’s perfect for a short stay and for the amount money paid

unfortunately, the experience did not meet my expectations. Despite paying for a superior room & being promised a superior room with a balcony, I was allocated a standard room without any outdoor space. Additionally, the broken shower head and lack of thorough cleaning by the staff were major disappointments. The stained bed sheets that weren't changed even after multiple requests further added to the unsatisfactory stay. I believe the hotel needs to address these issues promptly to enhance the quality of their service for future guests.

Thanks for services

Got a cheap deal! Desperately needs double glazing unless you like listening to Rave music between 2200 and 0300 every night. Two floors being remodeled. Staff excellent, food very average.

Staff

Outside of the hotel is nice but room are no where near 4 star quality we had an awful smell of paint in our toilet no shower curtains so bathroom would get flooded. Would not recommend.

Lost electricity for three days and nights. Forced to climb stairs to seventh floor. Food os terrible. Management does not care or respond. Promised power will be restored in a couple hours… then again… then again.. third day i made reservation in Argana hotel and that day power was back. So i finished my miserable stay

The hotel was amazing, the staff were very helpful, we can't talk about the cleanness without talking about Ghizlane, she was amazing and professional. I recommend this trip to every traveller who wants to spend good quality time.

Check in is 2pm,but arrived early and was checked in. Unhappy with room so porter called reception and room changed. Hotel was clean and staff friendly and helpful. Downside was no fridge or kettle in rooms.