The hotel is in a lovely area, and we were expecting great things for the outside. Check-in was fine but slow. The bathroom had a real mould issue and smelled incredibly strong of damp and musk. It was a wet room as disabled and obviously they are struggling to keep on top of it. It needs a refit fast. The pool was just for pigeons including a dead on floating around. It could be a great hotel but things seem to be slipping

They charged me for days I didn’t even stay there. Plus foreign transaction fees. Would not stay there again. Been having to fight with my bank over their ‘mistake’ or rather deliberate attempt to place fraudulent charges on my card months AFTER my stay of 3 days.

Great staff. The area around the hotel is wonderful if you enjoy eating while surrounded by history.

We attended a wedding at the property and we wish we would’ve planned better and spent two nights at this beautiful resort. The wedding food was excellent, and the rooms were outstanding.

Beautiful hotel ubication and the best A/C

Loved the zen atmosphere, location, and all staff except for one grumpy waitress at breakfast on the second day. Water tasted bad, but no bottled water in the rooms. Air conditioning was not very strong during a heat wave so rooms were uncomfortable. No way to adjust it. The parador policy of forcing us to reserve a time for breakfast after a 10 hour flight is very stressful and inconvenient with jet lag. Particularly when the breakfast room is half empty.

For the price and considering it is a 4 stars hotel, they need to make some building updates. There wasn’t enough shampoo or towels in our room during the 4 nights we stayed. The pipes were smelly every time we went into our room. Also, the staff members were nice for the most part, but they don’t give you enough information about anything, really. It would be nice that they provide info about the hotel amenities, the spa and the surrounding area. Not a good welcoming experience. And when I asked a question about logistics to one of the staff members, one of them was very condescending. Overall okay.

Great location!

Excellent everything.

Beautiful old convent totally renewed. Great rooms

Only down side is that the pool was closed and the AC was also turned off so I had to request a fan

Paradors are always amazing and this one is exceptional.

Ok

Fantastic location in the heart of a suburban college town. Lots of activity and dining options. Lots of shopping. Very safe. Very reasonable prices. Fantastic day! Wonderful hotel. Staff is fantastic.

Excelente trato, hermosas facilidades. El personal es muy atento. El restaurante la Hospedería del Estudiante tiene una arquitectura hermosa y una comida riquísima. La selección de vinos y postres es buenísima.

A wonderful stay! Pleasant services, room very clean....

We only stayed 1night. I wish we could have stayed a little longer to take advantage of the spa. It’s a beautifully repurposed old compound with thoughtful architecture & engineering. My only complaint was the hallway light kept flashing on and off -visible through our room window and it kept us awake all night. It would be perfect if the Parador could shade the hallway windows better at night.

Stunning hotel

Clean large room

Great!!