Hôtel was extremely well presented, breakfast choice excellent.

The standard of hotel was exceptional. Excellent assortment of options for breakfast. Rooms immaculate and very spacious. Staff were so friendly and helpful nothing was a problem

Such a great view of the Mattehorn mountain, specially at sun rise. Very friendly staff. Good location. Everything was spot on.

Overall a great property with admirable rooms. The front desk can do a better job. At present the front desk fails miserably in comparison to their peers in Holiday Inns and Marriott hotels in their interaction with their guests !!! Overall a great stay with a nice breakfast.

We had a fantastic stay at Resort La Ginabelle. The location is excellent — just a short walk to restaurants, shops, and with a beautiful view of the Matterhorn. The complimentary shuttle to and from Zermatt station was a great convenience. The staff were consistently warm and helpful — from reception to housekeeping to the breakfast team. Housekeeping made sure our room was always spotless, especially while we were out. The buffet breakfast was delicious with a wide selection to start the day right. A lovely bonus was the kids’ room, which our toddler really enjoyed. It made our stay even more family-friendly. Would definitely recommend for anyone looking for a comfortable and welcoming base in Zermatt.

Great spacious rooms, nice staff, and located in a great spot within Zermatt

Great location, great spa and friendly staff. Excellent variety at the well stocked breakfast buffet.

The location was great

Xxx

Beautiful view great location, beautiful room

This resort is so beautiful. Since we got there the customer service was amazing. The resort was very accommodating to all our necessities from spa, dining, transportation and accessibility to near by attractions. I would love to come back and visit. Highly recommended

Resort La Ginabelle blew me away in a variety of ways! The staff was incredibly present, attentive, and kind. Our surprise upgrade on arrival to a suite with a view of the Matterhorn was spectacular. The breakfast buffet rivals that of a number of globally renowned five star hotels. And, of course, the spa (after a day of hiking) is the cherry on top. I can't recommend this hotel enough, especially with the exceptional service that helped us catch our train 7 minutes after checking out. If you're in Zermatt, don't want to stay on the shopping street, and want an amazing accommodation, Resort La Ginabelle should be a top choice.

First consideration if ever traveling to Zermatt again! Staff, facilities, property 10/10

It’s an awesome property. Their staff is also welcoming and helpful. I loved their breakfast as they had many options for vegetarians as well. Highly recommend this property if you are visiting Zermatt.

The best breakfast in all my European travels. The spa and heated pools were fantastic. Friendly and very helpful staff. Easy 10 minute walk to the town center. Clean and comfortable room. Loved the bathroom. Overall very satisfactory experience.

Most amazing property with great food and spa/pool. Perfect for adults and families. This is our 3rd time h we look at other properties but we always come back! Beat staff and great environment. Recommend 5 stars!

Wonderful stay & well maintained hotel, incredible spa. Few things for improvement: should be 4 pillows for king size by default (we had to ask for more, as had only two), a bit disappointed with 2 duvets for a king size bed, where it’s normally just 1. Rather than that,- incredible stay! Thank you

great facility with excellent SPA, extreme friendly staff and delicious breakfast / dinner, located 5 minutes from Sunnega station that takes you to the slopes

Amazing room design and cleanliness, but our hearts were stolen by the fantastic staff. Absolute recommendation!

Great place for families - even don’t think about any other place. Amazing spa amenities and kids room. All people are friendly and the atmosphere is very positive.