8.2
Very Good
From 143 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

7.2

Service and Facilites

8.6

Traveler Reviews Hotel Ai Gelsi

Number of reviews per page
20
40
Top reviews
Antonio
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property was not managed well, we waited for over an hour a worker leaving the premises could not tell us where to find the manager, we called them by phone and gave them a time of 15.45 and then would leave, no response, the lobby looked very tired and unkempt, definitely not a first class hotel.
Astrid
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

I stayed at this hotel many many times in years past because it was absolutely wonderful. Returning now and noticing that now it looks very dated and tired, stained carpets, the bathroom needs serious updating, no AC working so it was very hot, breakfast used to be phenomenal now it’s very basic with only sweet items (which I don’t eat first thing in the morning)… very sad to say I will not return again.
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Tracey
icon-with Partner
with Partner
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

People very loud in hallways at all hours and blocking entrance to building.
YUNG
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

We were at the property very late because we are behind our schedule. The staff well taking care our needs and show me what the solution is regarding our check in and how to get the keys. Thank you!
david
10.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

The stay was good and it was very convenient for us. Located on main road but hotel was far enough away not to be bothered by traffic. The breakfast was good and filling. The two restaurants located with the hotel were fantastic. There is a supermarket across the street. The front desk and room attendants are wonderful. The hotel is a bit dated and needs to be kept up not only with the maintenance of the hotel but with the outside garden.
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Anthony
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

We decided to stay here once again for the 3rd time , it’s always very consistent and affordable, the breakfast is great as well
Adela
icon-Leisure
Leisure
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

The hotel staff was great and kind. They helped me out when I couldn't get a cab for an event.
David
8.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Frstaffiendly and professional
Emanuel
10.0
/10
Reviewed 345 week(s) ago

Hotels.com verified review

Amazing staff Best location
Fortino
10.0
/10
Reviewed 360 week(s) ago

Hotels.com verified review

Great location and great service..
jj
10.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

Great hotel, wonderful room with great breakfast. Very friendly and helpful staff. Had dog with us and she too was welcomed.
astrid
10.0
/10
Reviewed 380 week(s) ago

Hotels.com verified review

This hotel was so good! We had a wonderful stay!! The rooms are spacious and clean, the geounds are lovely, the location super convenient - but the best part was by far the staff! Loved each and every one we met, friendly, kind, helpful and very professional always! And a fabulous breakfast all included!!!
david
10.0
/10
Reviewed 381 week(s) ago

Hotels.com verified review

This was our last night in Italy before travelling home, the hotel was perfect for what we wanted.
Edmund
2.0
/10
Reviewed 386 week(s) ago

Hotels.com verified review

This is a great hotel, we stayed here last year and returned because it had been such a great stay. HOWEVER,this year a wedding was being held at the hotel. Loud music was thumping through our bodies until after midnight. I have nothing against weddings, but the hotel should have forewarned us about the wedding, and given us an option to find a different hotel. The next day was a write-off because of lack of sleep. The hotel itself is great. Best mattresses of our whole trip. Hotels.com need a policy where member hotels are obliged to advise customers of probable noisy events.
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Ed
10.0
/10
Reviewed 436 week(s) ago

Hotels.com verified review

Best mattress we slept on in Europe. First class service by uniformed employees. Great breakfast buffet. Supermarket across the street. Lots of parking. WiFi. Easy to find. Clean and quiet. Would stay here again in a heartbeat.
Mrs AS
10.0
/10
Reviewed 445 week(s) ago

Hotels.com verified review

Professional and to the point..., combined with a smile! The breakfast was quite good..., and the coffee very good! The rooms were quite spacious and the location is very good! Loved the restaurants attached to it!
Verified traveler
10.0
/10
Reviewed 486 week(s) ago

Hotels.com verified review

Cheap hotel compared to what you get. Reccomended!!
Courtney
10.0
/10
Reviewed 493 week(s) ago

Hotels.com verified review

Can't believe how cheap this hotel was. Great breakfast, comfortable room. No d staff.
stefan
10.0
/10
Reviewed 521 week(s) ago

Hotels.com verified review

Superb hotel and restaurant...
Peter
10.0
/10
Reviewed 541 week(s) ago

Hotels.com verified review

Really enjoyed the stay. It is in a nice quiet neighbourhood.
Number of reviews per page
20
40