Quest Hotel Darmo - Surabaya by ASTON

Explore Quest Hotel Darmo - Surabaya by ASTON
8.5
Very Good
From 7,240 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.3

Location

8.6

Service and Facilites

8.5

People often mention about Quest Hotel Darmo - Surabaya by ASTON
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Staff Friendliness (132)
Distance to City Center (120)
Bedroom (111)
Ambiance (100)
Room Space (96)
Accessibility (93)
Family Friendly (90)
Wifi (89)
Check-in/out Time (83)
Bathroom (81)
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Traveler Reviews Quest Hotel Darmo - Surabaya by ASTON

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Customer reviews
A***U
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 day(s) ago
Please replace the baby chair with a safe one. It's better to use a plastic baby chair that is safe for babies, not a wooden baby chair. It doesn't have a backrest or a footrest, so my child is fussy and the seat is uncomfortable, so I can't enjoy breakfast. The baby chair is dangerous.
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Mita
icon-Business
Business
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10.0
/10
Reviewed 2 week(s) ago
This is my favorite hotel 💞♥️👍, I can't say anything because it's so good-e
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R***y
icon-Leisure
Leisure
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8.7
/10
Reviewed 2 week(s) ago
could improve the food, apart from that overall it's good
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N***l
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Staycation
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9.4
/10
Reviewed 3 week(s) ago
The staff is very friendly and helpful. The hotel is strategically located, right off the main road. On Sundays, you can order CFDs in Bungkul. Yesterday's meal didn't include breakfast, but the food order process wasn't long. It's a really cozy place for a staycation or a deep chat with friends or your partner. Perfect✨🥰
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A***a
icon-Leisure
Leisure
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9.1
/10
Reviewed 5 week(s) ago
Everything is okay, but please know the guardian is still raw😭
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C***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.9
/10
Reviewed 5 week(s) ago
The mattresses and pillows were improved to be more comfortable and the hotel towels were replaced with new ones to make them look cleaner, the food menu was made more varied including the cakes.
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w***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Nice, comfortable, staff are friendly, unfortunately the hot water shower is a bit slow, be careful, it's nice and hot
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1 people find it helpful
A***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
just great ..esp when discounts
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R***i
icon-origin-TRAVELOKA
9.3
/10
Reviewed 7 week(s) ago
Overall okay, only the food is a bit lacking. ❤️
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Very recommended for business trip or city tour, with good service from hotel member
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V***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The most recommended stay experience, the atmosphere is calm, the facilities are complete, the swimming pool is nice, after swimming you get a warm towel, the breakfast is full of variations, unfortunately the cakes are squat, but overall it is edible, the staff provides quickly according to customer needs. If you book here, it is often full because it is so good 👍 accessibility to the city is affordable. Awesome
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
I was very satisfied with my two nights here. The staff was very friendly and responsive, the room was clean, and the access was easy. The pool was clean and affordable for the price.
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Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Clean hotel, and comfortable service
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1 people find it helpful
A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
6.3
/10
Reviewed 8 week(s) ago
1 week staying at Quest, the rooms given were never good and all had problems starting from the AC not being cold in room 526, moving to 502, the same thing, then I moved again with an upgrade to a higher room, directed to room 612, the bathroom was flooded, then given an upgrade to room 1116, the AC under the bed was leaking and dripping water.
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1 people find it helpful
M***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The restaurant service is satisfactory and the food menu is delicious.
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2 people find it helpful
M***o
icon-Leisure
Leisure
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10.0
/10
Reviewed 8 week(s) ago
Maybe everywhere... Swimming pool and gym are free
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Difa A.
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Staycation
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9.4
/10
Reviewed 8 week(s) ago
The staff are all friendly, the rooms are clean, and the hotel area is also clean. I got a room on the top floor with a great view too. This is my second time staying here, and I've never been disappointed 🥰
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1 people find it helpful
Teddy H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly, the rooms are clean, the staff are very helpful, and the restaurant menu is quite varied and delicious.
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Location - easy to get around The room was clean and the right size for business travelers. The amenities were quite complete - there was a small refrigerator, stable Wi-Fi, and the staff were friendly and responsive. One thing that could be improved is the soundproofing - you could hear noise from the next room.
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2 people find it helpful
A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
The AC is not cold, please fix it
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