9.2
Exceptional
From 124 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.4

Traveler Reviews Ona Las Rosas

Number of reviews per page
20
40
Top reviews
Verified traveler
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Cleanliness absolutely excellent,beds very comfortable. There was food service in bar area needs improving, however Carlos gave great service to everyone, he was very helpful.
T
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Absolutely lovely place, with great staff. The villa, pool and surrounding areas were impressive will views to die for. Very relaxing atmosphere and great food I am going again, it's a little gem and glad I found it.
Grace
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Absolutely fantastic 2 night stay - wish we had stayed longer. The staff (Carlos in particular) were wonderful. One of the most welcoming places we have stayed. Views from villa are stunning, lovely heated pool, spotlessly clean. Villa great size and facilities. We absolutely will be returning.
GARY
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

made to feel very welcome, always looked after
Christopher
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Friendly helpful staff, comfortable villa with all the amenities one requires Two pools one large and a small one for tiny tots. Lifeguard on site. Safe plenty of sun beds and sunshades. Our terrace was spacious with a table for dining outside as well as one inside. 4 sun beds with cushions plus sunshades. Great views non-stop sunshine, sea bathing if you are so inclined. Good local buses if you do not want to hire a car and good taxi services. Good local shops and supermarkets both “local” and a Lidl within a short walk if you want to do self catering, as well as a shop, bar and restaurant on site, plus lots of local restaurants
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Peter
icon-Leisure
Leisure
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Small development with a quiet and relaxed feel. Lovely apartment and views, so will definitely stay again soon.
Maureen
10.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

We have been to Las Rosas on a number of occasions and always find it very welcoming & staff go out of their way to make our stay comfortable. It is a lovely resort with outstanding views of Los Gigantes.
NEIL
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 125 week(s) ago

Hotels.com verified review

Amazing place to stay. All staff were lovely. Apartment very clean. Will be returning.
Maureen
10.0
/10
Reviewed 132 week(s) ago

Hotels.com verified review

We have stayed at Las Rosas on a number of occasions and it has always been excellent, the views are amazing. The properties are well cared for and cleanliness is excellent.Our only downside this time was the terrace bar which is in new hands.We only ate there once and food was not that good and well overpriced compared to other restaurants in area,we also found that drinks were well overpriced even though they have a happy hour it was still much more expensive than the resort along the road (El Marques).
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Bobby
10.0
/10
Reviewed 132 week(s) ago

Hotels.com verified review

Really enjoyed our stay. Accommodation had everything. Nice pool area and onsite restaurant.
Jason David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

We loved it here. Will be back as soon as we can. Was really clean, beautiful grounds and the staff were really friendly and helpful.
WANJIRA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Good location walkable to supermarket and a good restaurant in a property. Very friendly and nice people work in reception. Apartment hotel is very clean and fully equipped with everything you need. Highly recommended.
Gordon
2.0
/10
Reviewed 148 week(s) ago

Hotels.com verified review

While the resort is nice, we had major issues with our booking. It is primarily a timeshare resort and customers paying for accommodation seem to be their lowest priority. If you are paying it seems you will be the first to be kicked out. When we arrived to check-in (at 7.30pm on a Saturday evening) we were told there was a problem with our accommodation and we had to be moved to different accommodation. This was nearby at El Marques resort. However the accommodation was of a lower standard that at Ona Las Rosas. After three days of repeatedly asking the Head Receptionist to sort the situation out we were finally moved back to Las Rosas. They promised to follow-up on my request for a partial refund due to the lower standard of accommodation provided for 3 of our 7 nights, but this has not happened (despite several follow-up emails). So if you book Las Rosas as a paying customer, prepare to be disappointed. My main issues are: 1) Las Rosas knew there was an issue in advance of our arrival but made no attempt to inform us or Hotels.com (despite us checking-in online several days ahead, as requested) 2) The alternative accommodation offered was lower quality, had not been cleaned properly and was a lower price (as checked on the Ona website), but they did not offer any sort of partial refund of the difference 3) The Reception team promised to follow-up but have simply ignored all emails If you want a stress-free holiday, book alternative accommodation!
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Zuheila
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

Excelent location . The place is really pretty and Convenient The staff is very charming and helpful
Karen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 183 week(s) ago

Hotels.com verified review

Great mini break, alot of work been carried out but very considerate workmen so not a problem. Javier a real star on reception made
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 186 week(s) ago

Expedia Group verified review

Just an amazing property could have stayed longer. The view toward the sea and cliffs is world class. Whole property is so relaxing. 10/10!
Anna
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 240 week(s) ago

Hotels.com verified review

Fantastic views of the cliffs and ocean. Two bedroom apartment has lots of stairs. Nice staff. Clean. Front desk hours are different than stated on hotels.com. After requesting a late check in- there is a key waiting for us.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 311 week(s) ago

Expedia Group verified review

Perfectly situates in a quiet location with great views, but easy walking distance from all amenities. The accommodation was clean, roomy, comfortable and well equipped.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 314 week(s) ago

Expedia Group verified review

Met our requirements re cleanliness and sunny aspect late afternoon as requested. ALL staff smiling friendly and genuingly (well, apparently) happily obliging to the needs of the guests. Happily go again as location and apartment suits us. Just could do with better Wifi, speedier and maybe in apartments too rather than in reception area only.
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Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

great view. nice size pool and restaurant had great service and food and drinks. bedrooms in apartment had air-con but main room did not and it was a bit warm for our preference.
Number of reviews per page
20
40