Ona Las Rosas

Service Apartment
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9.4
/10
Exceptional
139 reviews

What Guests Say About Their Stay

Anabelle

10.0
/ 10
Only two days stay, but massive apartment, great views, and a nice, calm atmosphere of the place. The aparthotel is quite English (both other guests and the staff), but super friendly

Verified traveler

10.0
/ 10
Cleanliness absolutely excellent,beds very comfortable. There was food service in bar area needs improving, however Carlos gave great service to everyone, he was very helpful.

T

10.0
/ 10
Absolutely lovely place, with great staff. The villa, pool and surrounding areas were impressive will views to die for. Very relaxing atmosphere and great food I am going again, it's a little gem and glad I found it.
In the Area
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Las Rosas s/n, Puerto de Santiago, Santiago del Teide, Santa Cruz de Tenerife, Canary Islands, Spain, 38683

Main Facilities

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Swimming Pool
Restaurant
WiFi
Ona Las Rosas is a accommodation is located at Santiago del Teide.
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What's around Ona Las Rosas

Las Rosas s/n, Puerto de Santiago, Santiago del Teide, Santa Cruz de Tenerife, Canary Islands, Spain, 38683
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Location


Ona Las Rosas is a accommodation is located at Santiago del Teide.

About Ona Las Rosas

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Ona Las Rosas.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Ona Las Rosas is a accommodation with great comfort and excellent service according to most accommodation's guests.

With all facilities offered, Ona Las Rosas is the right place to stay.

All facilities in Ona Las Rosas

Swimming Pool Ona Las Rosas
Swimming Pool
Common Space Ona Las Rosas
Common Space
Lobby Ona Las Rosas
Lobby
Accommodation Services Ona Las Rosas
Accommodation Services
Exterior Ona Las Rosas
Exterior

Things to Do

  • Outdoor pool
  • Garden
  • Pool sun loungers

General

  • Smoking area
  • Parking
  • Terrace

Food and Drinks

  • Poolside bar
  • Snack bar

Public Facilities

  • Safety deposit box
  • Coffee shop

Family-friendly Facilities

  • Children pool

Connectivity

  • WiFi (surcharge)

Hotel Services

  • Laundry service

Sports and Recreations

  • Billiard

Accommodation Policy & General Information in Ona Las Rosas

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
16:00 - 20:00
Check-out:
Before 10:00

  • Fee for in-room wireless internet: EUR 4.50 per day (rates may vary)
  • Fee for wireless internet in public areas: EUR 4.50 per day (rates may vary)
  • In-room safe fee: EUR 8 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Property uses a professional cleaning service, Beach nearby, Contactless check-in is available, Property follows sanitization practices of European Holiday Home Association (EHHA - Europe), Guests will receive an email with special check-in instructions, No elevators

General Information

Popular Facilities
Swimming Pool, Restaurant, WiFi
Check-In / Check-Out Time
From 16:00 - 20:00 - to 10:00
Available rooms at Ona Las Rosas
101
Another facilities in Ona Las Rosas
Outdoor pool, Garden, Pool sun loungers, Smoking area, Parking

Frequently asked question in Ona Las Rosas

What are available facilities at Ona Las Rosas?
There are top facilites at Ona Las Rosas such as Swimming Pool, Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ona Las Rosas?
The standard check-in time at Ona Las Rosas is starting from 16:00 - 20:00 while the latest check-out time is at Before 10:00
What is the star rating of Ona Las Rosas?
Ona Las Rosas is a 3.0-star hotel.
How many rooms are available at Ona Las Rosas?
Ona Las Rosas has 101 rooms in total.
What do past guests say about Ona Las Rosas?
Ona Las Rosas is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Ona Las Rosas

9.4
Exceptional
From 139 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Ona Las Rosas

Number of reviews per page
20
40
Top reviews
Gary
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Spacious,great location lovely complex
Rob
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Super place. Recommended
Anabelle
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Only two days stay, but massive apartment, great views, and a nice, calm atmosphere of the place. The aparthotel is quite English (both other guests and the staff), but super friendly
Maureen
icon-with Partner
with Partner
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Las Rosas is a wonderful resort with beautiful views. The staff are very friendly and helpful and the villas are lovely. The only downside our villa was down 21 steps which we found very difficult as have mobility issues. We could probably have asked for something a bit more accessible but as we were there for just the week we deakt with it.
Read More
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Cleanliness absolutely excellent,beds very comfortable. There was food service in bar area needs improving, however Carlos gave great service to everyone, he was very helpful.
T
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Absolutely lovely place, with great staff. The villa, pool and surrounding areas were impressive will views to die for. Very relaxing atmosphere and great food I am going again, it's a little gem and glad I found it.
Grace
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Absolutely fantastic 2 night stay - wish we had stayed longer. The staff (Carlos in particular) were wonderful. One of the most welcoming places we have stayed. Views from villa are stunning, lovely heated pool, spotlessly clean. Villa great size and facilities. We absolutely will be returning.
GARY
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

made to feel very welcome, always looked after
Christopher
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Friendly helpful staff, comfortable villa with all the amenities one requires Two pools one large and a small one for tiny tots. Lifeguard on site. Safe plenty of sun beds and sunshades. Our terrace was spacious with a table for dining outside as well as one inside. 4 sun beds with cushions plus sunshades. Great views non-stop sunshine, sea bathing if you are so inclined. Good local buses if you do not want to hire a car and good taxi services. Good local shops and supermarkets both “local” and a Lidl within a short walk if you want to do self catering, as well as a shop, bar and restaurant on site, plus lots of local restaurants
Read More
Peter
icon-Leisure
Leisure
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Small development with a quiet and relaxed feel. Lovely apartment and views, so will definitely stay again soon.
Maureen
icon-with Partner
with Partner
10.0
/10
Reviewed 149 week(s) ago

Hotels.com verified review

We have been to Las Rosas on a number of occasions and always find it very welcoming & staff go out of their way to make our stay comfortable. It is a lovely resort with outstanding views of Los Gigantes.
NEIL
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 158 week(s) ago

Hotels.com verified review

Amazing place to stay. All staff were lovely. Apartment very clean. Will be returning.
Maureen
icon-with Partner
with Partner
10.0
/10
Reviewed 165 week(s) ago

Hotels.com verified review

We have stayed at Las Rosas on a number of occasions and it has always been excellent, the views are amazing. The properties are well cared for and cleanliness is excellent.Our only downside this time was the terrace bar which is in new hands.We only ate there once and food was not that good and well overpriced compared to other restaurants in area,we also found that drinks were well overpriced even though they have a happy hour it was still much more expensive than the resort along the road (El Marques).
Read More
Bobby
icon-with Partner
with Partner
10.0
/10
Reviewed 166 week(s) ago

Hotels.com verified review

Really enjoyed our stay. Accommodation had everything. Nice pool area and onsite restaurant.
Jason David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

We loved it here. Will be back as soon as we can. Was really clean, beautiful grounds and the staff were really friendly and helpful.
WANJIRA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

Good location walkable to supermarket and a good restaurant in a property. Very friendly and nice people work in reception. Apartment hotel is very clean and fully equipped with everything you need. Highly recommended.
Gordon
icon-with Partner
with Partner
2.0
/10
Reviewed 182 week(s) ago

Hotels.com verified review

While the resort is nice, we had major issues with our booking. It is primarily a timeshare resort and customers paying for accommodation seem to be their lowest priority. If you are paying it seems you will be the first to be kicked out. When we arrived to check-in (at 7.30pm on a Saturday evening) we were told there was a problem with our accommodation and we had to be moved to different accommodation. This was nearby at El Marques resort. However the accommodation was of a lower standard that at Ona Las Rosas. After three days of repeatedly asking the Head Receptionist to sort the situation out we were finally moved back to Las Rosas. They promised to follow-up on my request for a partial refund due to the lower standard of accommodation provided for 3 of our 7 nights, but this has not happened (despite several follow-up emails). So if you book Las Rosas as a paying customer, prepare to be disappointed. My main issues are: 1) Las Rosas knew there was an issue in advance of our arrival but made no attempt to inform us or Hotels.com (despite us checking-in online several days ahead, as requested) 2) The alternative accommodation offered was lower quality, had not been cleaned properly and was a lower price (as checked on the Ona website), but they did not offer any sort of partial refund of the difference 3) The Reception team promised to follow-up but have simply ignored all emails If you want a stress-free holiday, book alternative accommodation!
Read More
Zuheila
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 208 week(s) ago

Expedia Group verified review

Excelent location . The place is really pretty and Convenient The staff is very charming and helpful
Karen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 217 week(s) ago

Hotels.com verified review

Great mini break, alot of work been carried out but very considerate workmen so not a problem. Javier a real star on reception made
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

Just an amazing property could have stayed longer. The view toward the sea and cliffs is world class. Whole property is so relaxing. 10/10!
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Ona Las Rosas

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 139 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ona Las Rosas

Number of reviews per page
20
40
Top reviews
Gary
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Spacious,great location lovely complex
Rob
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Super place. Recommended
Anabelle
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Only two days stay, but massive apartment, great views, and a nice, calm atmosphere of the place. The aparthotel is quite English (both other guests and the staff), but super friendly
Maureen
icon-with Partner
with Partner
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Las Rosas is a wonderful resort with beautiful views. The staff are very friendly and helpful and the villas are lovely. The only downside our villa was down 21 steps which we found very difficult as have mobility issues. We could probably have asked for something a bit more accessible but as we were there for just the week we deakt with it.
Read More
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Cleanliness absolutely excellent,beds very comfortable. There was food service in bar area needs improving, however Carlos gave great service to everyone, he was very helpful.
T
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Absolutely lovely place, with great staff. The villa, pool and surrounding areas were impressive will views to die for. Very relaxing atmosphere and great food I am going again, it's a little gem and glad I found it.
Grace
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Absolutely fantastic 2 night stay - wish we had stayed longer. The staff (Carlos in particular) were wonderful. One of the most welcoming places we have stayed. Views from villa are stunning, lovely heated pool, spotlessly clean. Villa great size and facilities. We absolutely will be returning.
GARY
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

made to feel very welcome, always looked after
Christopher
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Friendly helpful staff, comfortable villa with all the amenities one requires Two pools one large and a small one for tiny tots. Lifeguard on site. Safe plenty of sun beds and sunshades. Our terrace was spacious with a table for dining outside as well as one inside. 4 sun beds with cushions plus sunshades. Great views non-stop sunshine, sea bathing if you are so inclined. Good local buses if you do not want to hire a car and good taxi services. Good local shops and supermarkets both “local” and a Lidl within a short walk if you want to do self catering, as well as a shop, bar and restaurant on site, plus lots of local restaurants
Read More
Peter
icon-Leisure
Leisure
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Small development with a quiet and relaxed feel. Lovely apartment and views, so will definitely stay again soon.
Maureen
icon-with Partner
with Partner
10.0
/10
Reviewed 149 week(s) ago

Hotels.com verified review

We have been to Las Rosas on a number of occasions and always find it very welcoming & staff go out of their way to make our stay comfortable. It is a lovely resort with outstanding views of Los Gigantes.
NEIL
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 158 week(s) ago

Hotels.com verified review

Amazing place to stay. All staff were lovely. Apartment very clean. Will be returning.
Maureen
icon-with Partner
with Partner
10.0
/10
Reviewed 165 week(s) ago

Hotels.com verified review

We have stayed at Las Rosas on a number of occasions and it has always been excellent, the views are amazing. The properties are well cared for and cleanliness is excellent.Our only downside this time was the terrace bar which is in new hands.We only ate there once and food was not that good and well overpriced compared to other restaurants in area,we also found that drinks were well overpriced even though they have a happy hour it was still much more expensive than the resort along the road (El Marques).
Read More
Bobby
icon-with Partner
with Partner
10.0
/10
Reviewed 166 week(s) ago

Hotels.com verified review

Really enjoyed our stay. Accommodation had everything. Nice pool area and onsite restaurant.
Jason David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

We loved it here. Will be back as soon as we can. Was really clean, beautiful grounds and the staff were really friendly and helpful.
WANJIRA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

Good location walkable to supermarket and a good restaurant in a property. Very friendly and nice people work in reception. Apartment hotel is very clean and fully equipped with everything you need. Highly recommended.
Gordon
icon-with Partner
with Partner
2.0
/10
Reviewed 182 week(s) ago

Hotels.com verified review

While the resort is nice, we had major issues with our booking. It is primarily a timeshare resort and customers paying for accommodation seem to be their lowest priority. If you are paying it seems you will be the first to be kicked out. When we arrived to check-in (at 7.30pm on a Saturday evening) we were told there was a problem with our accommodation and we had to be moved to different accommodation. This was nearby at El Marques resort. However the accommodation was of a lower standard that at Ona Las Rosas. After three days of repeatedly asking the Head Receptionist to sort the situation out we were finally moved back to Las Rosas. They promised to follow-up on my request for a partial refund due to the lower standard of accommodation provided for 3 of our 7 nights, but this has not happened (despite several follow-up emails). So if you book Las Rosas as a paying customer, prepare to be disappointed. My main issues are: 1) Las Rosas knew there was an issue in advance of our arrival but made no attempt to inform us or Hotels.com (despite us checking-in online several days ahead, as requested) 2) The alternative accommodation offered was lower quality, had not been cleaned properly and was a lower price (as checked on the Ona website), but they did not offer any sort of partial refund of the difference 3) The Reception team promised to follow-up but have simply ignored all emails If you want a stress-free holiday, book alternative accommodation!
Read More
Zuheila
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 208 week(s) ago

Expedia Group verified review

Excelent location . The place is really pretty and Convenient The staff is very charming and helpful
Karen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 217 week(s) ago

Hotels.com verified review

Great mini break, alot of work been carried out but very considerate workmen so not a problem. Javier a real star on reception made
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

Just an amazing property could have stayed longer. The view toward the sea and cliffs is world class. Whole property is so relaxing. 10/10!
Number of reviews per page
20
40