At check in the instructions weren't clear that because there was no attendant there at that time, you needed to use the computer to check in. It wouldn't recognize my last name under "Surname" and I had to put my first name in to find the reservation after pressing the call button and taking to someone at the call centre.
Only 3 thin towels left for us with a four person check in so we had to ask for more when the attendant got there.
Bathrooms super small and cramped.
The day we were leaving, the elevator broke down and we were in the third floor with a lot of luggage and my son is a white cane user. The attendant apologized and helped us down with one suitcase at least.