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Grand Daira Hotel Palembang

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Overall Ratings & Reviews Grand Daira Hotel Palembang

Traveloka (5,935)

8.2

Very Good

From 5,935 reviews

Provided by travelers on

Cleanliness

8.2

Room Comfort

8.2

Meal

8.2

Location

8.6

Service and Facilites

8.3

People often mention about Grand Daira Hotel Palembang

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Distance to City Center (204)

Staff Friendliness (193)

Bedroom (183)

Room Space (173)

Accessibility (159)

Bathroom (152)

Ambiance (150)

Hotel Area (145)

Surroundings (143)

Taste (134)

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Traveler Reviews Grand Daira Hotel Palembang

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Customer reviews

I***a

10.0

/10

Reviewed 1 week(s) ago

Nice and comfortable The room is spacious...

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A***a

10.0

/10

Reviewed 1 week(s) ago

Good and recommended for families

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I***i

8.5

/10

Reviewed 1 week(s) ago

Steady steady steady steady steady steady

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Angga T.

10.0

/10

Reviewed 1 week(s) ago

The hotel staff were very friendly and helpful during the check-in and check-out process.

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Y***a

Staycation

9.4

/10

Reviewed 2 week(s) ago

The hotel is worth it, the rooms are spacious.

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s***a

10.0

/10

Reviewed 2 week(s) ago

Very satisfied 10/10, we will come again later 🥰

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D***a

Staycation

8.2

/10

Reviewed 2 week(s) ago

It's comfortable here, but the bidet sometimes releases water, sometimes it doesn't. You have to wait a few minutes for the water to come out. But everything else is fine, and the service is also good. It's a shame that if you want to borrow cutlery, you have to order food at the hotel.

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E***a

10.0

/10

Reviewed 2 week(s) ago

Comfortable, clean and friendly hotel

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Indah A.

Staycation

10.0

/10

Reviewed 2 week(s) ago

friendly staff and delicious food at affordable prices

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Emalya

Staycation

10.0

/10

Reviewed 2 week(s) ago

Friendly staff, fast check-in and check-out process, clean rooms, clean and cool hotel, recommended to stay here, affordable price,

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Miasari

8.5

/10

Reviewed 3 week(s) ago

It's clean, even though it's an old building, it's quite well maintained. They emphasize cleanliness in the bathroom.

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Accommodation's Reply

06 Nov 2025

Dear Ms. Miasari, Thank you for your review. We are very glad that you were impressed with our facilities, location, food and impressive service during your stay at Grand Daira Palembang. This makes us eager and committed to provide the best service to our guests. We hope that on your next visit to Palembang, our hotel will continue to be your choice. Wishing you good health and continued success. Best regards, Mosh Ayoub Exusta, Assistant Front Office Manager

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Business

10.0

/10

Reviewed 3 week(s) ago

Great, business trip feels complete

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Accommodation's Reply

06 Nov 2025

Dear G*t. Thank you for your review. We are very glad that you were impressed with our facilities, location, food and impressive service during your stay at Grand Daira Palembang. This makes us eager and committed to provide the best service to our guests. We hope that on your next visit to Palembang, our hotel will continue to be your choice. Wishing you good health and continued success. Best regards, Mosh Ayoub Exusta, Assistant Front Office Manager

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Samuel S.

9.4

/10

Reviewed 4 week(s) ago

The hotel staff is very responsive and helpful.

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Accommodation's Reply

06 Nov 2025

Dear Samuel S., Thank you for your review. We are very glad that you were impressed with our facilities, location, food and impressive service during your stay at Grand Daira Palembang. This makes us eager and committed to provide the best service to our guests. We hope that on your next visit to Palembang, our hotel will continue to be your choice. Wishing you good health and continued success. Best regards, Moch Ayub Exasta, Assistant Front Office Manager

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Isa M.

Staycation

10.0

/10

Reviewed 4 week(s) ago

Clean, comfortable and the staff are friendly

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T***a

10.0

/10

Reviewed 4 week(s) ago

Best for a hotel in the city center, comfortable, friendly, quiet rooms suitable for families, pocket-friendly prices

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D***I

Staycation

10.0

/10

Reviewed 4 week(s) ago

The staff are friendly, the food is delicious.

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PT Prima M. M. T.

5.7

/10

Reviewed 5 week(s) ago

The room was dirty and smelled unpleasant. The lighting in the room was very minimal and dim.

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Accommodation's Reply

06 Nov 2025

Dear Pt prima M. M. T, Thank you for taking the time to review your stay at the Grand Daira Hotel Palembang. We apologize for any inconvenience caused and will inform the relevant department immediately for further improvement. Your feedback is very important to us so that we can continue to provide quality services and facilities in the future. We hope to welcome you back again on the next occasion. Best regards, Moch Ayub Exasta, Assistant Front Office Manager

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SYIFA A. R.

9.7

/10

Reviewed 6 week(s) ago

The receptionist at checkout was very friendly🥰

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Accommodation's Reply

21 Oct 2025

Dear Syifa A. R., Thank you for your positive review of Grand Daila Palembang. We are glad that you enjoyed your stay. We will share your positive feedback with our team and will do our best to improve our services. We look forward to welcoming you back to Grand Daila Palembang again. Thank you, Mohd Ayub Eksasta, Assistant Front Office Manager

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Verified Traveler

10.0

/10

Reviewed 7 week(s) ago

The place is nice, comfortable, quiet, and clean.

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Accommodation's Reply

21 Oct 2025

Dear Sir/Madam, Thank you for your positive review regarding your stay at Grand Daira Hotel Palembang. We are glad that you enjoyed your stay. We will share this positive review with our staff to inspire us to improve our services further. We hope to see you again on your next visit to Grand Daira Hotel Palembang. Best regards, Mosh Ayoub Exusta, Assistant Front Office Manager

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Verified Traveler

Staycation

10.0

/10

Reviewed 7 week(s) ago

Overall, everything was good. Friendly service, delicious breakfast with plenty of options, clean and comfortable rooms, a nice swimming pool, a strategic location in the city center, and basement parking with an elevator directly to your floor.

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Accommodation's Reply

21 Oct 2025

Dear Mr. G*t, Thank you for your positive review regarding your stay at Grand Daira Hotel Palembang. We are very glad that you enjoyed your stay. We will share this positive review with our staff to inspire us to improve our services further. We hope to see you again on your next visit to Grand Daira Hotel Palembang. Best regards, Mosh Ayoub Exusta, Assistant Front Office Manager

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